This document discusses communications management for project management. It covers establishing communication requirements and authority, identifying stakeholders, managing project information through a Project Management Information System (PMIS), and assessing communication outcomes. Key topics include stakeholder analysis, the differences between data, information, knowledge and wisdom, paper-based vs database PMIS, and questions to structure a communication management plan and assessment of communication processes.

1. Diploma Project Management
Captain Cook College
Sharon Boyle

2. 1. Plan communications processes
2. Manage project information
3. Assess communications management
outcomes

3.  Establish requirements & level of authority
the PM has
 Who needs to know what through out project
 What we need to keep
 Establish & maintain project management
information system (PMIS)

4.  PMIS
 Stakeholder analysis
 Data Vs Information Vs Knowledge Vs
Wisdom
 Paper based system
 Databases
 Analysis
 Integrated system

5.  Data are raw facts
 Information is facts with context &
perspective
 Knowledge is information with guidance for
action.
 Wisdom is understanding which knowledge to
use for what purpose.

6.  Complete the questions in LMS
 Prepare a communication management plan
for a specific project- Fred’s shed or similar
 Stakeholder analysis

7.  Activity 1 & 2
 Discuss results for Activity 1 & 2
 Written & Oral sections
 Discussed outstanding assessments
 Discussed & began Communications
Assessment Item due 19 October
 Complete outstanding assessments ?

8.  Read the question –
◦ nice answer but to wrong question!
 Managing Stakeholders expectations
◦ Let’s discuss
 Communication through project lifecycle
◦ Let’s discuss

9. ◦ Stakeholder analysis – find template UTS & others
◦ PMIS – see slide 13 from last week
◦ Appropriate strategies to
 generate,
 gather,
 store,
 retrieve project information –processes related to PMIS
◦ Process to ensure
 quality & accuracy of data
 (think revisions & Quality Control)
◦ Identify communication networks –
 identify the communication networks for Fred’s shed
◦ Project close out and storage procedures
 How are we filing all this information?
◦ Circulated 27 September

11. The questions to be asked of a PMIS
 Where does the information go?
 How do we find it again?
 Is it up to date?
 How will we know if it is up to date?
 Who has to know what?
◦ RACI
◦ Stakeholder analysis
 Who else has to know?

12. How to assess the communications outcomes -
these should be structured into your comms
management plan
◦ Who keeps it?
◦ Where is it kept?
◦ Was it useful?
◦ Can we improve things?
◦ What lessons can we learn from this project & the
processes we applied?
◦ Who else needs to know about these lessons learnt?

13.  Powerpoint pres.
◦ Last week’s revision
◦ Last week’s progress
◦ Some feedback re LMS quizzes
Morning Tea
 More about the Communication Plan Assessment item
 Complete assessment items
 Individual consultations re assessments
Lunch
 Complete assessment items – do what you
haven’t yet finished