This document discusses collective bargaining, including its definition, evolution, types, process, agreements, levels, conditions for success, and perceptions. Collective bargaining is a negotiation process between labor and management to determine contracts covering working conditions. It aims to reconcile conflicting interests through flexible discussions. Key aspects covered are the collective bargaining agreement, levels at which it occurs, and conditions like good faith that promote successful negotiations. Perceptions address its implementation, benefits, attitudes required, and importance of creating a win-win situation.