This document discusses the importance of collaboration in agile projects. It defines collaboration as working together to achieve a goal, as opposed to just communication or cooperation. Some common roadblocks to collaboration include a lack of trust, unwillingness to share knowledge, or not having enough time. Effective collaboration in agile requires skills like respect, transparency, and consensus building. The document provides examples of how collaboration can occur in scrum meetings and through co-location. It suggests using games and activities to teach collaboration principles in a fun way. Overall, the key is understanding why and how the team should work together.
What happens when an organisation commits itself to 'humanity above bureaucracy'?
Bureaucracy and traditional power structures hinder organisations from harnessing the power of their employees, their intelligence, ideas and passions.
New models seem necessary to build a truly human organisation, one that balances scale and speed, efficiency and creativity, control and experimentation.
UXPA2019 Level Up! Transforming Organizational Culture with UXUXPA International
Peter Drucker claimed, “Culture eats strategy for breakfast.” Many UX experts are looking to move beyond interface design problems and to break into the C-suite. This means we need to tackle business-level problems, involving people, processes and company culture. The awesome news is that UX skills are completely transferrable and put us at a strategic advantage to be ‘facilitative leaders.’ UX teaches us how to bring people together, guide them through stages of discovery, design, and evaluation – deliver results, and communicate why they matter. We’ll share a case study of how our team lead MINDBODY to redefine its core values, which are fundamental to how employees hire, fire, evaluate, and hold each other accountable. Join us for an interactive discussion about how we can leverage our skills to do more than product work – but to transform and inspire teams – and companies – to do great things.
Innomantra's Viewpoint - Casting Innovation Leadership in Future Organisation Innomantra
Innovation has been referred to as a ‘Short Skirt’ that’s been in and out of fashion: popular in good times and tossed back into the closet in downturns as quoted by a leading consulting firm, today; it's different as it combines art, science, system, and people however with increased uncertainty the need for Innovation and managing Innovation is best achieved with leadership and planning.
By aligning to ISO 56000 Series-Innovation Management Standard framework, 'LEADERSHIP' establishes an innovation vision, strategy, and policy, including the necessary roles and responsibilities based on the organization's context. Leadership is one of the factors that affect innovation in organizations.
Using User Research and Co-Creation for Disruptive InnovationDesignit
César Astudillo - Managing Partner at Designit Madrid, gave a lecture to the European Customer Experience Group at Telefónica, about how human-centered techniques such as user research and co-creation can be repurposed to generate radical innovation.
We are proud to announce our thirtieth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
Workshop #7: Get Strategic: Learn To Embed UX More Deeply Into Your Organizat...ux singapore
As UX practitioners, managers and leaders, we all know how hard it is to stop, think about and plan a strategy for embedding user experience processes more firmly in your organization.
Good user experience research and design are no longer “nice to have”… they are essential. But most organizations don’t know how to effectively integrate UX practices into existing practices and processes. This workshop will equip you with the knowledge and tools to create, advocate for, and guide UX practices aligned to a strategic plan.
What happens when an organisation commits itself to 'humanity above bureaucracy'?
Bureaucracy and traditional power structures hinder organisations from harnessing the power of their employees, their intelligence, ideas and passions.
New models seem necessary to build a truly human organisation, one that balances scale and speed, efficiency and creativity, control and experimentation.
UXPA2019 Level Up! Transforming Organizational Culture with UXUXPA International
Peter Drucker claimed, “Culture eats strategy for breakfast.” Many UX experts are looking to move beyond interface design problems and to break into the C-suite. This means we need to tackle business-level problems, involving people, processes and company culture. The awesome news is that UX skills are completely transferrable and put us at a strategic advantage to be ‘facilitative leaders.’ UX teaches us how to bring people together, guide them through stages of discovery, design, and evaluation – deliver results, and communicate why they matter. We’ll share a case study of how our team lead MINDBODY to redefine its core values, which are fundamental to how employees hire, fire, evaluate, and hold each other accountable. Join us for an interactive discussion about how we can leverage our skills to do more than product work – but to transform and inspire teams – and companies – to do great things.
Innomantra's Viewpoint - Casting Innovation Leadership in Future Organisation Innomantra
Innovation has been referred to as a ‘Short Skirt’ that’s been in and out of fashion: popular in good times and tossed back into the closet in downturns as quoted by a leading consulting firm, today; it's different as it combines art, science, system, and people however with increased uncertainty the need for Innovation and managing Innovation is best achieved with leadership and planning.
By aligning to ISO 56000 Series-Innovation Management Standard framework, 'LEADERSHIP' establishes an innovation vision, strategy, and policy, including the necessary roles and responsibilities based on the organization's context. Leadership is one of the factors that affect innovation in organizations.
Using User Research and Co-Creation for Disruptive InnovationDesignit
César Astudillo - Managing Partner at Designit Madrid, gave a lecture to the European Customer Experience Group at Telefónica, about how human-centered techniques such as user research and co-creation can be repurposed to generate radical innovation.
We are proud to announce our thirtieth Innovation Excellence Weekly for Slideshare. Inside you'll find ten of the best innovation-related articles from the past week on Innovation Excellence - the world's most popular innovation web site and home to 5,000+ innovation-related articles.
Workshop #7: Get Strategic: Learn To Embed UX More Deeply Into Your Organizat...ux singapore
As UX practitioners, managers and leaders, we all know how hard it is to stop, think about and plan a strategy for embedding user experience processes more firmly in your organization.
Good user experience research and design are no longer “nice to have”… they are essential. But most organizations don’t know how to effectively integrate UX practices into existing practices and processes. This workshop will equip you with the knowledge and tools to create, advocate for, and guide UX practices aligned to a strategic plan.
Lightning Talk #6: UX Coaching for Organisational Transformation by Jodine St...ux singapore
UX coaching done well can motivate the disenchanted and inspire the disconnected. Join Jodine as she shares perspectives from her experience as an ‘outsider’ bringing UX coaching into organizations that have a high demand for UX work but lack the internal expertise. She will also offer some principles for smoothing the coaching journey so that you / your clients can reach a common goal — to give internal teams the experience of engaging directly with customers, and to empower teams to integrate new UX methods into their work with confidence, enthusiasm, and pride.
UXPA2019 Experience-Led Strategy: The Role of Design Thinking in Strategy MakingUXPA International
How can UX consultants get into the boardrooms of small and large companies? Can UX methodologies be used to evolve an organisation’s strategy? What are the myths that surround design thinking? Why aren’t these methods used more broadly across organisations? These are the questions I have been researching for the last year. In this talk, I will briefly give an overview of design thinking, candidly present my findings and leave the attendees with a hopefully useful framework they can adopt. This framework can serve as the building blocks of a management toolkit, developed to help organisations navigate the cultural change needed to successfully implement a design mindset.
UXSG2014 Workshop (Day 1) - Leading UX (Trend Micro)ux singapore
Leading UX - are you kidding me?
Facilitated by
Hsin Olive Eu
Director, HIE
Trend Micro, Taiwan
and
Mike Chou
Staff UX Designer, HIE
Trend Micro, Taiwan
Through this experience you will take away some of the basic principles of Design Thinking and Lean Startup giving you the tools to start to adapt them into your personal and professional routines.
Embrace People Experience for good: Design Thinking In House. Straddle qualitative and quantitative thinking is incredibly valuable for the future of an organization. Digital Era beyond Technologizing us is Humanizing us
Dr.* Truemper, Or: How I learned to Stop Being Wasteful and Love Lean UXJake Truemper
Introduction to Lean UX, presented Nov 15 2013 at the St. Louis Days of .Net
In this presentation, Jake ("Dr. Truemper") speaks to Lean UX: what it is, why it should matter to you, basic tenants, and how it can be applied.
Talk given at the Dynamo 21: ‘Tech Leads the Way in a Challenging World’ event on 17 June 2021: https://www.dynamonortheast.co.uk/events/dynamo-21-tech-leads-the-way-in-a-challenging-world/
Trello is known to tens of millions of users around the world as an intuitive and even fun tool for managing personal and work projects. Its origin as a digital analogy for Post-its made kanban project management understandable to a broad demographic and they pride themselves on maintaining Trello’s simplicity, even as they seek to make it a more powerful tool for teams of all sizes. Listen to Trello's origin story and learn how they've since codified Trello's DNA into a set of design principles and employ those principles alongside quantitative data in product development.
Design Thinking Case Studies | In Their Own Words | IdeafarmsIdeafarms
Examples of how companies like Intuit, Citrix and others have used the human-centric approach of #DesignThinking for
- Testing and validating Business Models
- Employee Engagement
- Product Innovation and Development
- Internal Efficiencies
- Boosting Revenues
More Examples -
1. How Kaiser Solved the Problem of Hospital “Ghost Towns”
https://www.fastcodesign.com/90150616/how-kaiser-solved-the-problem-of-hospital-ghost-towns
2. How Pepsico, Godrej and Marico are 'designed to succeed
https://brandequity.economictimes.indiatimes.com/news/business-of-brands/how-pepsico-godrej-and-marico-are-designed-to-succeed/48719157
3. How Design Thinking Transformed Airbnb from a Failing Startup to a Billion Dollar Business
http://firstround.com/review/How-design-thinking-transformed-Airbnb-from-failing-startup-to-billion-dollar-business/
4. Starbucks, “The Third Place”, and Creating the Ultimate Customer Experience
https://www.fastcompany.com/887990/starbucks-third-place-and-creating-ultimate-customer-experience
Facilitating Complexity: A Pervert's Guide to ExplorationWilliam Evans
A talk given at the Melbourne Cynefin meetup. A set of riffs on how to facilitate teams exploring the Complex Domain.
Will Evans explores the convergence of practice and theory using Lean Systems, Design Thinking, DevOps, and LeanUX with global corporations from NYC to Berlin to Singapore. As Chief Design Officer at PraxisFlow, he works with a select group of corporate clients undergoing Lean and Agile transformations across the entire organization. Will is also the Design Thinker-in-Residence at New York University's Stern Graduate School of Management.
Will was previously the Managing Director of TLCLabs, the world's leading Lean Design Innovation consultancy where he brought LeanUX and Design Thinking to large media, finance, and healthcare companies.
Before TLC, he led experience design and research for TheLadders in New York City. He has over 15 years industry experience in service design innovation, user experience strategy and research. His roles include directing UX for social network alanysis & terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com, and UX Architect for travel search engine Kayak.com. He worked at Lotus/IBM where he was the senior information architect working in Knowledge Management, and for Curl - a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science.
He lives in New York, NY, and drinks far too much coffee. He Co-Founded and Co-Chaired the LeanUX NYC conference now in it’s 6th year, founded the LEAD SUMMIT NYC, and was also the User Experience track chair for the Agile 2013 and Agile 2014 conferences.
Virtual SDGC20 Workshop | Oct 23, 2020 | Dungeons and designers play baseService Design Network
Workshop | Dungeons and (Service) Designers: Play-Based Worldbuilding With Research
PlayBase is a game/workshop format that allows participants to speculate on possible situations and take on different skillsets to problem-solve as a team. In this workshop Kokaew Wongpichet and Molly Oberholtzer are taking participants through the session from characters creation, game session and reflections on design application.
Lightning Talk #6: UX Coaching for Organisational Transformation by Jodine St...ux singapore
UX coaching done well can motivate the disenchanted and inspire the disconnected. Join Jodine as she shares perspectives from her experience as an ‘outsider’ bringing UX coaching into organizations that have a high demand for UX work but lack the internal expertise. She will also offer some principles for smoothing the coaching journey so that you / your clients can reach a common goal — to give internal teams the experience of engaging directly with customers, and to empower teams to integrate new UX methods into their work with confidence, enthusiasm, and pride.
UXPA2019 Experience-Led Strategy: The Role of Design Thinking in Strategy MakingUXPA International
How can UX consultants get into the boardrooms of small and large companies? Can UX methodologies be used to evolve an organisation’s strategy? What are the myths that surround design thinking? Why aren’t these methods used more broadly across organisations? These are the questions I have been researching for the last year. In this talk, I will briefly give an overview of design thinking, candidly present my findings and leave the attendees with a hopefully useful framework they can adopt. This framework can serve as the building blocks of a management toolkit, developed to help organisations navigate the cultural change needed to successfully implement a design mindset.
UXSG2014 Workshop (Day 1) - Leading UX (Trend Micro)ux singapore
Leading UX - are you kidding me?
Facilitated by
Hsin Olive Eu
Director, HIE
Trend Micro, Taiwan
and
Mike Chou
Staff UX Designer, HIE
Trend Micro, Taiwan
Through this experience you will take away some of the basic principles of Design Thinking and Lean Startup giving you the tools to start to adapt them into your personal and professional routines.
Embrace People Experience for good: Design Thinking In House. Straddle qualitative and quantitative thinking is incredibly valuable for the future of an organization. Digital Era beyond Technologizing us is Humanizing us
Dr.* Truemper, Or: How I learned to Stop Being Wasteful and Love Lean UXJake Truemper
Introduction to Lean UX, presented Nov 15 2013 at the St. Louis Days of .Net
In this presentation, Jake ("Dr. Truemper") speaks to Lean UX: what it is, why it should matter to you, basic tenants, and how it can be applied.
Talk given at the Dynamo 21: ‘Tech Leads the Way in a Challenging World’ event on 17 June 2021: https://www.dynamonortheast.co.uk/events/dynamo-21-tech-leads-the-way-in-a-challenging-world/
Trello is known to tens of millions of users around the world as an intuitive and even fun tool for managing personal and work projects. Its origin as a digital analogy for Post-its made kanban project management understandable to a broad demographic and they pride themselves on maintaining Trello’s simplicity, even as they seek to make it a more powerful tool for teams of all sizes. Listen to Trello's origin story and learn how they've since codified Trello's DNA into a set of design principles and employ those principles alongside quantitative data in product development.
Design Thinking Case Studies | In Their Own Words | IdeafarmsIdeafarms
Examples of how companies like Intuit, Citrix and others have used the human-centric approach of #DesignThinking for
- Testing and validating Business Models
- Employee Engagement
- Product Innovation and Development
- Internal Efficiencies
- Boosting Revenues
More Examples -
1. How Kaiser Solved the Problem of Hospital “Ghost Towns”
https://www.fastcodesign.com/90150616/how-kaiser-solved-the-problem-of-hospital-ghost-towns
2. How Pepsico, Godrej and Marico are 'designed to succeed
https://brandequity.economictimes.indiatimes.com/news/business-of-brands/how-pepsico-godrej-and-marico-are-designed-to-succeed/48719157
3. How Design Thinking Transformed Airbnb from a Failing Startup to a Billion Dollar Business
http://firstround.com/review/How-design-thinking-transformed-Airbnb-from-failing-startup-to-billion-dollar-business/
4. Starbucks, “The Third Place”, and Creating the Ultimate Customer Experience
https://www.fastcompany.com/887990/starbucks-third-place-and-creating-ultimate-customer-experience
Facilitating Complexity: A Pervert's Guide to ExplorationWilliam Evans
A talk given at the Melbourne Cynefin meetup. A set of riffs on how to facilitate teams exploring the Complex Domain.
Will Evans explores the convergence of practice and theory using Lean Systems, Design Thinking, DevOps, and LeanUX with global corporations from NYC to Berlin to Singapore. As Chief Design Officer at PraxisFlow, he works with a select group of corporate clients undergoing Lean and Agile transformations across the entire organization. Will is also the Design Thinker-in-Residence at New York University's Stern Graduate School of Management.
Will was previously the Managing Director of TLCLabs, the world's leading Lean Design Innovation consultancy where he brought LeanUX and Design Thinking to large media, finance, and healthcare companies.
Before TLC, he led experience design and research for TheLadders in New York City. He has over 15 years industry experience in service design innovation, user experience strategy and research. His roles include directing UX for social network alanysis & terrorism modeling at AIR Worldwide, UX Architect for social media site Gather.com, and UX Architect for travel search engine Kayak.com. He worked at Lotus/IBM where he was the senior information architect working in Knowledge Management, and for Curl - a DARPA-funded MIT project when he was at the MIT Laboratory for Computer Science.
He lives in New York, NY, and drinks far too much coffee. He Co-Founded and Co-Chaired the LeanUX NYC conference now in it’s 6th year, founded the LEAD SUMMIT NYC, and was also the User Experience track chair for the Agile 2013 and Agile 2014 conferences.
Virtual SDGC20 Workshop | Oct 23, 2020 | Dungeons and designers play baseService Design Network
Workshop | Dungeons and (Service) Designers: Play-Based Worldbuilding With Research
PlayBase is a game/workshop format that allows participants to speculate on possible situations and take on different skillsets to problem-solve as a team. In this workshop Kokaew Wongpichet and Molly Oberholtzer are taking participants through the session from characters creation, game session and reflections on design application.
Tried putting things in the deck that I learnt about Extreme programming in XP Conference held in Bangalore. I have tried to keep it at very high level added with light moments, so that it doesn't getting boring and makes sense for most of us
Kaizen With GreenHopper: Visualising Agile & Kanban StorywallsCraig Smith
Best practices and lessons learned from a real-world software development team. Suncorp adopted a Kanban-based lean software development approach using JIRA, Greenhopper and other Atlassian tools.
Key Takeaways:
* Overview of agile software techniques
* How Kanban can be applied to software development, maintenance and support
* How to ensure kaizen (improvement) is part of your dev process.
Agile Velocity - Deliver double the value in half the timeDavid Hawks
Learn practical techniques to guide your teams and escape the top 6 traps preventing organizations from realizing the full benefits of agile.
64% of product features built in software development are rarely or never used. Too many teams focus on increasing the amount of output. Not enough teams focus on delivering the most value with the least amount of output. In this interactive presentation, David Hawks will share the key factors that sabotage product success and what to do about it. Learn practical tools and techniques that accelerate learning throughout the product development cycle to deliver double the value in half the time.
Better Together: Content Strategy and Design #CSFORUM16Rebekah Baggs
Imagine a future where siloed departments and legacy workflows don’t stand in our way. Today’s content is complex, interconnected, and needs to be ready for devices we haven’t even dreamed of yet. Tomorrow isn’t going to get any simpler. Successful outcomes demand a new kind of collaboration.
For the past three years, Rebekah Cancino has studied how successful teams collaborate on content decisions, and helped transform the way content strategists, designers, and developers work and produce together. In this session, you’ll hear what she’s learned about making effective cross-discipline collaboration possible, and leave with actionable approaches you can use to unite your team and workflow, too.
CHP. 10 case study 3m 3M’s Conundrum of Efficiency and Creativi.docxmccormicknadine86
CHP. 10 case study: 3m
3M’s Conundrum of Efficiency and Creativity
Companies known for their innovative character, like Minnesota Mining and Manufacturing (3M), share at least four fundamental characteristics: (1) Putting people and ideas at the heart of the management philosophy. (2) Giving people opportunities and latitude to develop, try new things, and learn from their mistakes. (3) Building a strong sense of openness, trust, and community throughout the organization. (4) Facilitating the mobility of talent within the organization.
3M believes in the power of ideas and individual initiative; and “recognizes that entrepreneurial behavior will continue to flourish only if management is willing to accept and even applaud ‘well-intentioned failure’.”
Innovation, the traditional hallmark of 3M’s business operations and success, is “a process that thrives on multiple, diverse, independent and rapid experimentation, in a failure-tolerant environment that values and accommodates constructive conflict.”
Richard McKnight, 3M’s president in the company’s early days, “recognized that it was the individual inventor, enabled in pursuing his ideas, who could help the company develop new organizational knowledge with which to meet emerging customer needs. As a result, McKnight created the company’s 15 Percent Rule, which still encourages technical employees to spend as much as 15 percent of their time pursuing their own ideas. ( Among the most successful of the products developed through the 15 Percent Rule are masking tape in the 1930s, Scotchgard fabric protector in the 1950s, and Post-it Notes in the 1970s.”
The creative and innovative orientation of 3M ( and in particular a tolerance for failure, defects or errors ( came under serious attack in December 2000, when former General Electric executive James McNerney took over as CEO of 3M. McNerney immediately began implementing Six Sigma,
a type of management program that is designed to identify problems in work processes, and then use rigorous measurement to reduce variation, eliminate defects, and increase efficiency. Under McNerney’s leadership, profits initially grew at about 22 percent annually but then sputtered. Some experts were critical of McNerney’s unyielding commitment to Six Sigma, wondering if it was stifling 3M’s creativity and innovation.
When initiatives such as Six Sigma become embedded in a company’s culture, as they did at 3M, creativity and innovation can easily get squelched.
In mid-2005, when McNerney departed 3M to take the CEO’s job at Boeing, he left his successor, George Buckley, with the difficult question of “whether the relentless emphasis on efficiency had made 3M a less creative company.”
According to management guru Tom Peters, McNerney’s implementation of Six Sigma at 3M “more or less closed the lid on entrepreneurial behavior.”
Vijay Govindarajan, a professor at Dartmouth’s Tuck School of Business, observes that when more emphasis is placed on a program li ...
It doesn’t matter if you’re a one-person freelancer, a budding 5-10 person agency, or an established small to mid-sized company - you will always contend with the challenges of growth. This month, key employees from Raleigh-based web shop Atlantic BT (ABT) will share their experiences on how to build and maintain a foundation for growth in light of pressures from increasing demand.
COO, Software Development Manager, and Creative Director will share some patterns that triggered growth, and how each handled them.
How do you build an innovation culture in your team? – An 8-Step GuidePinkesh Shah
Institute of Product Leadership in association with Adaptive Marketing organises monthly series of Product Professionals networking event .Our theme for this event was about How do you build an innovation culture in your team? – An 8-Step Guide that every Product Professionals should know.
Speaker for this event was Prof. Rishikesha T Krishnan IIMB .
A fundamental philosophy from the early days of Agile, and particularly of XP, is that teams should own their process. Today we would say that they should be allowed, and better yet, enabled, to choose their own way of working (WoW).
This was a powerful vision, but it was quickly abandoned to make way for the Agile certification gold rush. Why do the hard work of learning your craft, of improving your WoW via experimentation and learning, when you can instead become a certified master of an agile method in two days or a program consultant of a scaling framework in four? It sounds great, and certainly is great for anyone collecting the money, but 18 years after the signing of the Agile Manifesto as an industry we’re nowhere near reaching Agile’s promise. Nowhere near it.
We had it right in the very beginning, and the lean community had it right all along – teams need to own their process, they must be enabled to choose their WoW. To do this we need to stop looking for easy answers, we must reject the simplistic solutions that the agile industrial complex wants to sell us, and most importantly recognize that we need #NoFrameworks.
Master Creative Problem Solving Within TeamsLars Bacher
Where does an organization find the necessary resources to become more creative and innovative? You will find the needed creative thinking resources and processes outlined here.
Through the new and systemized creative approaches of RobotLab‟s Innovation Simulation Challenges, employees will achieve a significant shift in mindset. This shift will enable them to create unique insights and visions for their organizations to deal with global challenges that do not appear to be solvable
A facilitator is a person who helps a group of people work together better, understand their common objectives, and plan how to achieve these objectives during meetings or discussions. At any given time, every member of a self-managed, empowered agile scrum and kanban team (regardless of your title or role) should be ready to step up to help facilitate the team. Facilitation is not just limited to project managers, product managers, and scrum masters. Every team member, ceremony, and meeting participant has a part to play and make sure meetings are a productive and valuable use of time.
Facilitation is a valuable soft skill. This slide deck is the first part of the workshop that is presented to whole scrum teams, where they can learn the art and science of facilitation. Through immersive exercises and a workshop coach, they can practice, get comfortable and get past any anxiety they have around facilitating. After taking the class, team members will better appreciate the facilitator's role and are likely to become better participants in team meetings. The team members can also help call out anti-patterns during a meeting and, as a peer, help keep meetings on track in support of the facilitators. Over time, facilitation becomes a natural part of the fabric of the team.
As you take a look through this deck, keep in mind that the second part of this is an immersive workshop led by a coach. If your organization wants more information about providing soft skills training in the area of facilitation or other areas, do reach out to us for our various customized solutions.
Daily Team Building Calendar 2022 www.jacqueline-sanders-blackman.com
Question & Answer Blog on Quora: https://www.quora.com/profile/Jacqueline-Sanders-Blackman
Coach-On-Call Helpdesk Coach Jacqueline007 @ https://www.linkedin.com/in/jacqueline007/
Technology Expresso Consulting website https://techexpressoconsulting.com/
Blog Talk Radio Podcast blogtalkradio.com/expressosteammakers
Apple Podcasts https://podcasts.apple.com/us/podcast/expresso-steam-makers-10-minute-daily-sip-stemulating/id674251164?uo=4
A facilitator is a person who helps a group of people work together better, understand their common objectives, and plan how to achieve these objectives during meetings or discussions. At any given time, every member of a self-managed, empowered Agile scrum and Kanban team (regardless of your title or role) should be ready to step up to help facilitate the team. Facilitation is not just limited to project managers, product managers, and scrum masters. Every team member, ceremony, and meeting participant has a part to play and make sure meetings are a productive and valuable use of time.
Facilitation is a valuable soft skill. This slide deck is the first part of the workshop that is presented to whole scrum teams, where they can learn the art and science of facilitation. Through immersive exercises and a workshop coach, they can practice, get comfortable and get past any anxiety they have around facilitating. After taking the class, team members will better appreciate the facilitator's role and are likely to become better participants in team meetings. The team members can also help call out anti-patterns during a meeting and, as a peer, help keep meetings on track in support of the facilitators. Over time, facilitation becomes a natural part of the fabric of the team.
As you take a look through this deck, keep in mind that the second part of this is an immersive workshop led by a coach. If your organization wants more information about providing soft skills training in the area of facilitation or other areas, do reach out to us for our various customized solutions.
Daily Team Building Calendar 2022 www.jacqueline-sanders-blackman.com
Question & Answer Blog on Quora: https://www.quora.com/profile/Jacqueline-Sanders-Blackman
Coach-On-Call Helpdesk Coach Jacqueline007 @ https://www.linkedin.com/in/jacqueline007/
Technology Expresso Consulting website https://techexpressoconsulting.com/
Blog Talk Radio Podcast blogtalkradio.com/expressosteammakers
Apple Podcasts https://podcasts.apple.com/us/podcast/expresso-steam-makers-10-minute-daily-sip-stemulating/id674251164?uo=4
A few slides summing up the purposes and the characteristics of Liberating Structures.
Talk was given by Romain Vailleux at the LAST Conference in Adelaide 2019.
How to get the most from your collaborationsDavid Friedman
Provides guidelines to get the most from online and offline (and mixed) collaborations. Material presented at Booth Alumni Club of Chicago event April 21 2010
Online Collaboration Success Stories, Tactics And ToolsDavid Friedman
Introduction to online collaboration focusing on needs (mostly) of smaller businesses and professional firms. Looking at what people do to be successful. Material from presentation at Chicago Booth alumni club event.
Great user experience design begins with great user experience teams and managers. This course will help user experience managers, leaders and aspiring leaders to create exciting, actionable strategies that will amplify the impact of their teams within their organizations. It will provide insights and approaches that have proven to be best practices across our field, and support their application to advance the strategies, overcome obstacles and drive change.
How to lead in a VUCA world? Most companies have been designed for a paradigm before the big shift. This requires complex transformation in order to anticipate on constant change. In the meanwhile, what can we as individuals do to accelerate change? How do we learn to lead pull programs when we have been in traditional management for years? This talk covers the context of pull, the impact for organisations and what you can do about it.
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
How world-class product teams are winning in the AI era by CEO and Founder, P...
Collaboration and Agile - BA World Melbourne 2011
1. We’re Agile Now: So Collaborate or Else! Collaboration and how to do it well in an agile project Jacky Jacob Supervising Consultant and Agile Coach Object Consulting
2. Today Communication vs Collaboration What collaboration means in an agile team Roadblocks Team collaboration Slide 2 of 30
3. “When the revolution comes, machines will talk to machines and people's vocal cords will atrophy" Mystery, Jonathan Kellerman Slide 3 of 30
6. Who does a BA need to collaborate with? Elicit Requirements Analysis and documentation Product Owner Stakeholders Product Owner Dev’s, Testers Architects Scrum Master Project Manager Help to identify the solution Dev’s, Testers, Architects Verify solution against requirements Communicate to team The requirements Dev’s, Testers Product Owner Dev’s, Testers Scrum Master Slide 6 of 30
7. The 3 C’s in any agile project Communication conveying information Cooperation working in harmony, side by side Collaboration working together to achieve a goal Slide 7 of 30
14. Don't want to or what's in it for me? Distrust or lack of trust Don’t want to share knowledge Don't know how Personalities Lack of time Slide 14 of 30 14 Human Roadblocks
15. Agile Manifesto Individuals and interactions over processes and tools Working software over comprehensive documentation Responding to change over following a plan Customer collaboration over contract negotiation That is, while there is value in the items onthe right, we value the items on the left more Slide 15 of 30
16. Key Agile Principles for Collaboration Changing requirements Face-to-face conversation Team reflects on how to become more effective, then tunes and adjusts its behaviour accordingly Best architectures, requirements, and designs emerge from self-organizing teams Work together daily Build projects around motivated individuals Extract from: http://agilemanifesto.org/principles.html Slide 16 of 30
17.
18. Each person should have private information even if it's just an eccentric interpretation of the known facts.
36. Team Collaboration Priorities Team success over or in alignment with individual performance Targets Delivering quality outcomes Learning Learning from within and across teams: Honest, constructive feedback Knowledge sharing, not hoarding Explicit team processes Communications Working and workflow All roles are clarified within the team Decision making (self empowered team) Slide 29 of 30
39. What's needed for effective collaboration Everybody needs to understand; WHY should we work together WHAT should we do together WHO should do what HOW should we work together 32 http://Kenthompson.typepad.com/thevirtualcoach/
40. Create a Social Contract Team Culture and behaviours Team Agreements 33
41. Teaching Collaboration Change it up a bit and teach collaboration through game playing Lego Game Teaches collaboration and teamwork Non musical Chairs Enforce the importance of self organization, communication, simplicity and trust Collaborative Origami Shows that collaboration leads to faster results and better quality The backlog is in the eye of the beholder Demonstrates the importance of identifying and leveraging different views to better manage a product backlog Marshmallow Challenge Encourages teams to experience simple but profound lessons in collaboration, innovation and creativity Offing the off-site Customer http://jamesshore.com/Presentations/OffingTheOffsiteCustomer.html www.tastycupcakes.org Slide 34 of 30
42. You can promote collaboration Stay positive Ask questions Encourage information sharing / don’t become the bottleneck Drive to consensus Make everything highly visible Take away the blame Respect people's views and opinions (even if you don’t agree with them!). Slide 35 of 30
43. Additional Information Team Work Video http://www.youtube.com/watch?v=zacF1pZR1Fg Teleconference Video http://www.youtube.com/watch?v=zbJAJEtNUX0 Game played – Collaborative Origami http://tastycupcakes.org/2009/06/collaborative-origami/ Website for agile games http://tastycupcakes.org/ Or (Type “agile games” into your search engine) 36
45. References http://rexsthoughtspot.blogspot.com/2007/03/innovation-difference-between.html http://collaborationzen.com/2010/05/14/achieving-major-benefits-from-collaboration-with-a-collaboration-framework/ http://learningtocollaborate.blogspot.com/2009/08/how-smart-are-your-goals.html http://www.learningsolutionsmag.com/articles/427/collaborative-learning--for-the-people-by-the-people http://it.toolbox.com/blogs/elsua/why-people-dont-collaborate-12499 http://agile.dzone.com/news/team-and-pair-games-building?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+zones%2Fagile+(Agile+Zone) http://www.agilitrix.com/2010/05/team-and-pair-games-for-building-collaboration/ http://www.tastycupcakes.org Jean Tabaka, Collaboration Explained, Addison Wesley 2009, Luke Hohmann, Innovation Games, Addison Wesley 2010 John P. Kotter, Leading Change, Harvard Business Review Press 1996 Kent Beck, Extreme Programming Explained, Addison Wesley 2010 M Sliger and S Broderick, The Software Project Managers Bridge to Agility, Addison Wesley 2008 Lyssa Adkins, Coaching Agile Teams, Addison Wesley 2010 Ken Whitaker, Princiiples of Softare Development Leadership, Cengage Learning 2010 http://en.wikipedia.org/wiki/The_Wisdom_of_Crowds Slide 38 of 30
Editor's Notes
Maybe we can just communicate more?But they are not the same. In fact they are totally divergent in the way they convey ideas and thoughtsCommunicationCommunication is the activity of conveying information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication.Co-operationCooperation or co-operation is the process of working or acting together, which can be accomplished by both intentional and non-intentional agents. In its simplest form it involves things working in harmony, side by side.Collaboration Collaboration is working together to achieve a goal.It is a recursive process where two or more people or organisations work together to realise shared goals For example, an intriguing endeavour that is creative in nature—by sharing knowledge, learning and building consensus.
Just because we can connect two or more people together and share information does not mean we are collaborating. The difference between communication and collaboration is when new concepts emerge through that exchange in knowledge & creativity.This is not to say the individual is void of their own creativity or ability to think "out of the box" but they are limited to their own insight and understanding. Only through the introduction of new information can they go beyond that. So what are the implications? Well here are 5 and there are several others.1) Just one more person adds tremendous opportunity. 2) The more diverse the individuals the more ideas in the funnel.3) Effective convergent thinking is extremely crucial.4) The "pipe" to connect people really is a "dumb pipe."5) Brainstorming can be enhanced by techniques that merge concepts.
There are three basic forms of communication: written, verbal, and visual. A combination of all three yields the best results. However, it's not always practical so it's important to know when you need to have a face-to-face meeting and when it's fine to send details via emailOther methods include:Printing whiteboardsPhotosWikisDesktop sharingVirtual rooms/WebexCockburn contends that the most effective communication is person-to-person, face-to-face, particularly when enhanced by a shared modeling medium such as a plain old whiteboard (POW), flip chart, paper, or index cards. As you move away from this situation, perhaps by removing the shared medium or by no longer being face-to-face you experience a drop in communication effectiveness.Strive to follow the most effective communication technique applicable to your situation. If you're working together with someone in the same room, it's likely best that you discuss something with them face-to-face at a whiteboard than to write them a document which you eventually hand-off to them. If you're working with someone at another location, then you'll want to set up regular video conference calls with them, have a shared information repository, and email regularly -- flying them in every so often so you can work face-to-face would be a great idea too. Be prepared to vary your approach throughout a project. Team dynamics will change throughout a project, so the communication strategy that worked well for you yesterday may not work well today. The daily conference call which you introduced three months ago to address communication challenges between distributed team members may no longer be needed now that people have built up a rapport and are now using a shared wiki and chat software and are making impromptu calls when needed. The implication is that you should regularly question the ways that you're communicating, a good option is to do so at the end of each iteration during a process improvement retrospective.
Collaboration is not easy and in most cases I would say that bad collaboration is worse than having not collaborated in the first place : I believe that there are two types of roadblocks to good collaboration: Human beings are one and structural roadblocks are the other.
People working in silosTools – e.g. SharePoint. Pop Quiz:Qn: How many people have SharePoint in their company. Qn: How many use it to store and share documentsQn: How many have shared calendars that are actually usedQn: How many actively use it to collaborate on document development.Qn: How many have active discussions through discussion boards
Politics- Politics is part of everyday life and if people say it is not then they are kidding themselvesPeople will have personal agenda’s sometimes you will need to find out what they are first before you can start or even improve collaborationJob security / fear of the unknownDon't want to or what's in it for me (Knowledge is power)?Like the way that they are working now. E.g, Telstra architects,On many projects, never seeing a whole project to the end“Why would I want to share information, then I am not holding all the cards” I might become less important”E.g. Telstra BA: Currently they are a SME in their area and we are asking them to move into a more generalist roleCustomer: Often doesn’t have time and may initially not see the benefit of having to be involved in the project longer term Distrust or lack of trustThe stakeholder and the team doesn’t have a trusting relationship. This make good collaboration difficult. Trust is hard to earn but easy to lose and needs to built up. Don't know howOn the surface it may seem that they know but do they display the right behaviours for good collaboration: Open mindTrustfulRespectful of their peersWillingness to listen and learnKnowledge is power. Some people get into positions of power due to knowledge they have. If they share this then their position may be in jeopardy. - Lack of time. Collaboration takes time and effort. Deadlines and other priorities get in our way to collaborate.
James SurowieckiBook: The Wisdom of Crowds:Based on Surowiecki’s book, Oinas-Kukkonen[2] captures the wisdom of crowds approach with the following eight conjectures: It is possible to describe how people in a group think as a whole. In some cases, groups are remarkably intelligent and are often smarter than the smartest people in them. The three conditions for a group to be intelligent are diversity, independence, and decentralization. The best decisions are a product of disagreement and contest. Too much communication can make the group as a whole less intelligent. Information aggregation functionality is needed. The right information needs to be delivered to the right people in the right place, at the right time, and in the right way. There is no need to chase the expert.http://en.wikipedia.org/wiki/The_Wisdom_of_Crowds
Ad-hoc or incidental communication are often very valuable - this often undervalued.
Team collaboration requires a culture that values and supports specific interdependencies between people. In other words, we look out for each other and we cant succeed without each other.Do your teams have clarity around the points (listed on the slides)
There are a number of things that must happen in order for your team to start and continue to collaborate Common purpose or goal Complex problems that a single person could not resolve on their own An outcome that is valued Pressure to deliver (a due date) An explicit process for getting things done Clearly defined roles Knowledge of each other’s work, communication and learning styles An admiration of the skills and abilities of fellow team mates Enough resources to do the job but not so many that the team loses its resourcefulness Regular social activities to build trust among team members
Ground rules - Use sticky notes so everyone can contribute - They must be agreed by all - They should be reviewed regularly to make sure that they are being followedTeam Culture and behaviours - Whenever a group of people are bought together you will potentially have culture clashes and everyone will have different behaviours - Suggest that you spend some time just observing people and seeing how they act and react to one another. - This will provide you with pointers of how to work within the team and any destructive behaviours that may need to be dealt with
Non Musical Chairs - http://tastycupcakes.org/2011/04/non-musical-chairs/Collaborative Origami - http://tastycupcakes.org/2009/06/collaborative-origami/comment-page-1/#comment-806The backlog is in the eye of the beholder - http://tastycupcakes.org/2010/07/the-backlog-is-in-the-eye-of-the-beholder/Marshmallow Challenge - http://www.marshmallowchallenge.com/Welcome.html
You should not become the conduit of information and knowledge into the team. Facilitate interactions between the developers and the product owner Bring Dev’s and architects into client discussions Don’t be afraid to step back but stay within the conversation so you still have an overall view of the solution