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The Agile BA
Understanding the BA Role
   on an Agile Project

           Presented by
Bill Gaiennie, Davisbase Consulting
Introduction and Agenda
Introduction and Agenda
• Bill Gaiennie, DavisBase Consulting
   – 15 years in software development
   – 4 years working with software development teams, training,
     leading, and coaching Agile teams.


  Agenda
Introduction and Agenda
• Bill Gaiennie, DavisBase Consulting
   – 15 years in software development
   – 4 years working with software development teams, training,
     leading, and coaching Agile teams.


  Agenda
• A Brief Overview of Agile
Introduction and Agenda
• Bill Gaiennie, DavisBase Consulting
   – 15 years in software development
   – 4 years working with software development teams, training,
     leading, and coaching Agile teams.


  Agenda
• A Brief Overview of Agile
• The Role of a Business Analyst on a Project
Introduction and Agenda
• Bill Gaiennie, DavisBase Consulting
   – 15 years in software development
   – 4 years working with software development teams, training,
     leading, and coaching Agile teams.


  Agenda
• A Brief Overview of Agile
• The Role of a Business Analyst on a Project
• The Role of a Business Analyst on an Agile Project
Introduction and Agenda
• Bill Gaiennie, DavisBase Consulting
   – 15 years in software development
   – 4 years working with software development teams, training,
     leading, and coaching Agile teams.


  Agenda
• A Brief Overview of Agile
• The Role of a Business Analyst on a Project
• The Role of a Business Analyst on an Agile Project
• Why Business Analysts Are Vital to Successful Projects
Introduction and Agenda
• Bill Gaiennie, DavisBase Consulting
   – 15 years in software development
   – 4 years working with software development teams, training,
     leading, and coaching Agile teams.


  Agenda
• A Brief Overview of Agile
• The Role of a Business Analyst on a Project
• The Role of a Business Analyst on an Agile Project
• Why Business Analysts Are Vital to Successful Projects
• Wrap-up and Q&A
Building a Tire Swing
Building a Tire Swing
  How the customer described
     what they wanted...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
   How the project manager
       understood it...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
     How the architect
       designed it...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
    How the programmer
        wrote it...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
  How the business consultant
        described it...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
    How the the project
    was documented...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
     What operations
       installed...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
     How the customer
       was billed...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
        How it was
       supported...
Building a Tire Swing
Building a Tire Swing
Building a Tire Swing
     What the customer
      really needed...
Building a Tire Swing
     What the customer
      really needed...
Building a Tire Swing
Developing Software is Tough!
Developing Software is Tough!
• We are building something that doesn’t exist.
Developing Software is Tough!
• We are building something that doesn’t exist.
• Our customer is attempting to describe what they
  imagine this non-existent product should be.
Developing Software is Tough!
• We are building something that doesn’t exist.
• Our customer is attempting to describe what they
  imagine this non-existent product should be.
• We then try to imagine what they are describing.
Developing Software is Tough!
• We are building something that doesn’t exist.
• Our customer is attempting to describe what they
  imagine this non-existent product should be.
• We then try to imagine what they are describing.
• We then try to build the product we believe we
  heard them describe.
Developing Software is Tough!
• We are building something that doesn’t exist.
• Our customer is attempting to describe what they
  imagine this non-existent product should be.
• We then try to imagine what they are describing.
• We then try to build the product we believe we
  heard them describe.
• And finally, the first opportunity we have to
  really see if we built a product that they need
  and want is after we are done with
  development.
Pop Quiz:
Waterfall Requirements Analysis
Pop Quiz:
Waterfall Requirements Analysis
   What percentage of overall project time is
   spent gathering, elaborating, and
   communicating product requirements?
Pop Quiz:
Waterfall Requirements Analysis
      What percentage of overall project time is
50%   spent gathering, elaborating, and
      communicating product requirements?
Pop Quiz:
Waterfall Requirements Analysis
      What percentage of overall project time is
50%   spent gathering, elaborating, and
      communicating product requirements?
      What percentage of requirements, as
      originally defined, change during the course
      of the project?
Pop Quiz:
Waterfall Requirements Analysis
      What percentage of overall project time is
50%   spent gathering, elaborating, and
      communicating product requirements?
      What percentage of requirements, as
35%   originally defined, change during the course
      of the project?
Pop Quiz:
Waterfall Requirements Analysis
      What percentage of overall project time is
50%   spent gathering, elaborating, and
      communicating product requirements?
      What percentage of requirements, as
35%   originally defined, change during the course
      of the project?
      What percentage of features, as ultimately
      delivered, are rarely or never used by the
      product’s end-users?
Pop Quiz:
Waterfall Requirements Analysis
      What percentage of overall project time is
50%   spent gathering, elaborating, and
      communicating product requirements?
      What percentage of requirements, as
35%   originally defined, change during the course
      of the project?
      What percentage of features, as ultimately
65%   delivered, are rarely or never used by the
      product’s end-users?
Developing
 Software
     Is
TOUGH!
What is Agile All About?
What is Agile All About?
• A philosophy about software development.
What is Agile All About?
• A philosophy about software development.
• A collection of processes and practices that
  uphold this philosophy.
What is Agile All About?
• A philosophy about software development.
• A collection of processes and practices that
  uphold this philosophy.
• A grassroots movement to fundamentally change
  the approach to software development.
What is Agile All About?
• A philosophy about software development.
• A collection of processes and practices that
  uphold this philosophy.
• A grassroots movement to fundamentally change
  the approach to software development.

  “Agility is more attitude than process, more
       environment than methodology.”
The Agile Manifesto
The Agile Manifesto
Individuals and interactions, over processes and tools.
The Agile Manifesto
Individuals and interactions, over processes and tools.
Working software, over comprehensive documentation.
The Agile Manifesto
Individuals and interactions, over processes and tools.
Working software, over comprehensive documentation.
Customer collaboration, over contract negotiation.
The Agile Manifesto
Individuals and interactions, over processes and tools.
Working software, over comprehensive documentation.
Customer collaboration, over contract negotiation.
Responding to change, over following a plan.
The Agile Manifesto
Individuals and interactions, over processes and tools.
Working software, over comprehensive documentation.
Customer collaboration, over contract negotiation.
Responding to change, over following a plan.

That is, while there is value in the items on the right, we
simply value the items on the left more.
Companies are Adopting Agile




Source: Dr. Dobb’s Agile Survey, 2008
Companies are Adopting Agile
    • Agile adoption has increased in the last several years across
      the globe.




Source: Dr. Dobb’s Agile Survey, 2008
Companies are Adopting Agile
    • Agile adoption has increased in the last several years across
      the globe.
    • Recent data suggests 69% of companies have adopted an
      Agile approach in some form.




Source: Dr. Dobb’s Agile Survey, 2008
Companies are Adopting Agile
    • Agile adoption has increased in the last several years across
      the globe.
    • Recent data suggests 69% of companies have adopted an
      Agile approach in some form.
    • Respondents to a recent survey shared improvements in the
      following areas after adopting an Agile development
      approach:




Source: Dr. Dobb’s Agile Survey, 2008
Companies are Adopting Agile
    • Agile adoption has increased in the last several years across
      the globe.
    • Recent data suggests 69% of companies have adopted an
      Agile approach in some form.
    • Respondents to a recent survey shared improvements in the
      following areas after adopting an Agile development
      approach:
       – Productivity (82%)
       – Product Quality (77%)
       – Stakeholder Satisfaction (78%)
       – Reduced Costs (37%)

Source: Dr. Dobb’s Agile Survey, 2008
Why We Develop Software
Why We Develop Software
• We develop software for our customers’ benefit.
Why We Develop Software
• We develop software for our customers’ benefit.
• Change can be good. Change is usually the result
  of new information and learning.
Why We Develop Software
• We develop software for our customers’ benefit.
• Change can be good. Change is usually the result
  of new information and learning.
• The software we develop does not create value
  for our customer at ‘point of plan’.
Why We Develop Software
• We develop software for our customers’ benefit.
• Change can be good. Change is usually the result
  of new information and learning.
• The software we develop does not create value
  for our customer at ‘point of plan’.
• An Agile approach may require us to be
  comfortable with the traditionally
  uncomfortable.
The BA’s Role on a Project
The BA’s Role on a Project
BABOK identifies the following:
The BA’s Role on a Project
BABOK identifies the following:
•   Enterprise Analysis
•   Requirements Planning and Management
•   Requirements Elicitation
•   Requirements Analysis and Documentation
•   Requirements Communication
•   Solution Assessment and Validation
The BA’s Role on an Agile Project
The BA’s Role on an Agile Project
•   Enterprise Analysis
•   Requirements Planning and Management
•   Requirements Elicitation
•   Requirements Analysis and Documentation
•   Requirements Communication
•   Solution Assessment and Validation
Agile: Enterprise Analysis
Agile: Enterprise Analysis
• Work with the customer to develop strategic
  goals and a product vision.
Agile: Enterprise Analysis
• Work with the customer to develop strategic
  goals and a product vision.
• Identifying the “value stream” for the proposed
  product.
Agile: Enterprise Analysis
• Work with the customer to develop strategic
  goals and a product vision.
• Identifying the “value stream” for the proposed
  product.
• Brokering effective information exchange
  between the customer and the IT team.
Agile: Enterprise Analysis
• Work with the customer to develop strategic
  goals and a product vision.
• Identifying the “value stream” for the proposed
  product.
• Brokering effective information exchange
  between the customer and the IT team.
• The correct scope for Agile projects isn’t defined
  requirements, but the well articulated product
  vision.
Agile: Enterprise Analysis
Agile: Enterprise Analysis
“Quality in a product or service is not what the supplier
puts in. It is what the customer gets out and is willing
to pay for. A product is not quality because it is hard to
make and costs a lot of money, as manufacturers
typically believe. This is incompetence. Customers pay
only for what is of use to them and gives them value.
Nothing else constitutes quality.”
Agile: Enterprise Analysis
“Quality in a product or service is not what the supplier
puts in. It is what the customer gets out and is willing
to pay for. A product is not quality because it is hard to
make and costs a lot of money, as manufacturers
typically believe. This is incompetence. Customers pay
only for what is of use to them and gives them value.
Nothing else constitutes quality.”
- Peter Drucker
Agile: Enterprise Analysis
“Quality in a product or service is not what the supplier
puts in. It is what the customer gets out and is willing
to pay for. A product is not quality because it is hard to
make and costs a lot of money, as manufacturers
typically believe. This is incompetence. Customers pay
only for what is of use to them and gives them value.
Nothing else constitutes quality.”
- Peter Drucker

Simply stated, the customer defines quality.
Agile: Requirements Planning
Agile: Requirements Planning
• Requirements evolve with greater product
  exposure.
Agile: Requirements Planning
• Requirements evolve with greater product
  exposure.
• A lean principle: just enough, just in time.
Agile: Requirements Planning
• Requirements evolve with greater product
  exposure.
• A lean principle: just enough, just in time.
• Requirements are planned for delivery in
  time-boxed iterations.
Agile: Requirements Planning
• Requirements evolve with greater product
  exposure.
• A lean principle: just enough, just in time.
• Requirements are planned for delivery in
  time-boxed iterations.
• The development team creates and commits to
  a definition of “done”.
Agile: Requirements Planning
• Requirements evolve with greater product
  exposure.
• A lean principle: just enough, just in time.
• Requirements are planned for delivery in
  time-boxed iterations.
• The development team creates and commits to
  a definition of “done”.
• BA’s help to negotiate standards and the
  specifics of product requirements.
Agile: Analysis & Documentation
Agile: Analysis & Documentation
• Understanding the customer’s needs is essential.
Agile: Analysis & Documentation
• Understanding the customer’s needs is essential.
• Who are your customers?
Agile: Analysis & Documentation
• Understanding the customer’s needs is essential.
• Who are your customers?
• How will your customer use your product?
Agile: Analysis & Documentation
•   Understanding the customer’s needs is essential.
•   Who are your customers?
•   How will your customer use your product?
•   What are your customers priorities?
Agile: Analysis & Documentation
•   Understanding the customer’s needs is essential.
•   Who are your customers?
•   How will your customer use your product?
•   What are your customers priorities?
•   User Stories capture requirements using the
    following form:
Agile: Analysis & Documentation
•   Understanding the customer’s needs is essential.
•   Who are your customers?
•   How will your customer use your product?
•   What are your customers priorities?
•   User Stories capture requirements using the
    following form:
     As a <user>, I want <product requirement>,
Agile: Analysis & Documentation
•   Understanding the customer’s needs is essential.
•   Who are your customers?
•   How will your customer use your product?
•   What are your customers priorities?
•   User Stories capture requirements using the
    following form:
     As a <user>, I want <product requirement>,
               so that <desired benefit>.
Agile: Analysis & Documentation
Agile: Analysis & Documentation
• Understanding “the why” can be as important as
  “the what”.
Agile: Analysis & Documentation
• Understanding “the why” can be as important as
  “the what”.
  As an speaker, I want to
   make my presentation
   available to attendees
  online, so that I do not
      need to send it.
Agile: Analysis & Documentation
• Understanding “the why” can be as important as
  “the what”.
  As an speaker, I want to   As an attendee, I want
   make my presentation          to download the
   available to attendees     presentation, so that
  online, so that I do not     I share what I have
      need to send it.               learned.
Agile: Analysis & Documentation
• Understanding “the why” can be as important as
  “the what”.
  As an speaker, I want to   As an attendee, I want
   make my presentation          to download the
   available to attendees     presentation, so that
  online, so that I do not     I share what I have
      need to send it.               learned.

• Information gems exist in knowing why our
  customers want what they ask for.
Agile: Requirements
  Communication
Agile: Requirements
            Communication
• The best method of conveying project progress.
Agile: Requirements
            Communication
• The best method of conveying project progress.
• Building a better customer/IT relationship.
Agile: Requirements
            Communication
• The best method of conveying project progress.
• Building a better customer/IT relationship.
• Emergent requirements.
Agile: Requirements
              Communication
•   The best method of conveying project progress.
•   Building a better customer/IT relationship.
•   Emergent requirements.
•   The product backlog.
Agile: Requirements
              Communication
•   The best method of conveying project progress.
•   Building a better customer/IT relationship.
•   Emergent requirements.
•   The product backlog.
•   Burndown charts can help drive better project
    decisions.
Agile: Requirements
            Communication
• The best method of conveying project progress.
• Building a better customer/IT relationship.
• Emergent requirements.
• The product backlog.
• Burndown charts can help drive better project
  decisions.
• Taskboards can visually radiate project progress.
Agile: Requirements
            Communication
• The best method of conveying project progress.
• Building a better customer/IT relationship.
• Emergent requirements.
• The product backlog.
• Burndown charts can help drive better project
  decisions.
• Taskboards can visually radiate project progress.
• Project documentation.
Agile: Assessment & Validation
Agile: Assessment & Validation
• Delivering the solution in small bites.
Agile: Assessment & Validation
• Delivering the solution in small bites.
• Reviewing requirements during planning.
Agile: Assessment & Validation
• Delivering the solution in small bites.
• Reviewing requirements during planning.
• Reviewing requirements during demo.
Agile: Assessment & Validation
•   Delivering the solution in small bites.
•   Reviewing requirements during planning.
•   Reviewing requirements during demo.
•   Requirements describe solution to business
    needs.
Agile: Assessment & Validation
• Delivering the solution in small bites.
• Reviewing requirements during planning.
• Reviewing requirements during demo.
• Requirements describe solution to business
  needs.
• Determining requirements as late as possible.
Agile: Assessment & Validation
• Delivering the solution in small bites.
• Reviewing requirements during planning.
• Reviewing requirements during demo.
• Requirements describe solution to business
  needs.
• Determining requirements as late as possible.
• Validating requirements through prioritizing
  delivery.
Business Analysts Are Crucial
  To Agile Project Success
Business Analysts Are Crucial
     To Agile Project Success
• Great products and happy customers begin and
  end with pliable requirements.
Business Analysts Are Crucial
     To Agile Project Success
• Great products and happy customers begin and
  end with pliable requirements.
• Change happens, how do we embrace it?
Business Analysts Are Crucial
     To Agile Project Success
• Great products and happy customers begin and
  end with pliable requirements.
• Change happens, how do we embrace it?
• Expanding our toolkit, redefining nails as
  opportunities.
Business Analysts Are Crucial
      To Agile Project Success
• Great products and happy customers begin and
  end with pliable requirements.
• Change happens, how do we embrace it?
• Expanding our toolkit, redefining nails as
  opportunities.
• Continuous planning recognizes that change can
  be good.
Wrap-Up
Wrap-Up
• Great BA’s assist the customer is defining the best
  possible product, a standard consistently
  examined during the entire project.
Wrap-Up
• Great BA’s assist the customer is defining the best
  possible product, a standard consistently
  examined during the entire project.
• Great products emerge from designs that evolve
  as a result of information made available to the
  customer and project team.
Wrap-Up
• Great BA’s assist the customer is defining the best
  possible product, a standard consistently
  examined during the entire project.
• Great products emerge from designs that evolve
  as a result of information made available to the
  customer and project team.
• Great project teams promote open and honest
  communication, and utilize this information to
  tune their behavior.
Questions and Answers
• Previously submitted.
• From the attendees.
Meeting Close
•   Thank you.
•   Bill Gaiennie, Davisbase Consulting
•   bill@davisbase.org
•   http://www.davisbase.org
•   (949) 303-9109

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Agile Presentation To IIBA MInneapolis

  • 1. The Agile BA Understanding the BA Role on an Agile Project Presented by Bill Gaiennie, Davisbase Consulting
  • 3. Introduction and Agenda • Bill Gaiennie, DavisBase Consulting – 15 years in software development – 4 years working with software development teams, training, leading, and coaching Agile teams. Agenda
  • 4. Introduction and Agenda • Bill Gaiennie, DavisBase Consulting – 15 years in software development – 4 years working with software development teams, training, leading, and coaching Agile teams. Agenda • A Brief Overview of Agile
  • 5. Introduction and Agenda • Bill Gaiennie, DavisBase Consulting – 15 years in software development – 4 years working with software development teams, training, leading, and coaching Agile teams. Agenda • A Brief Overview of Agile • The Role of a Business Analyst on a Project
  • 6. Introduction and Agenda • Bill Gaiennie, DavisBase Consulting – 15 years in software development – 4 years working with software development teams, training, leading, and coaching Agile teams. Agenda • A Brief Overview of Agile • The Role of a Business Analyst on a Project • The Role of a Business Analyst on an Agile Project
  • 7. Introduction and Agenda • Bill Gaiennie, DavisBase Consulting – 15 years in software development – 4 years working with software development teams, training, leading, and coaching Agile teams. Agenda • A Brief Overview of Agile • The Role of a Business Analyst on a Project • The Role of a Business Analyst on an Agile Project • Why Business Analysts Are Vital to Successful Projects
  • 8. Introduction and Agenda • Bill Gaiennie, DavisBase Consulting – 15 years in software development – 4 years working with software development teams, training, leading, and coaching Agile teams. Agenda • A Brief Overview of Agile • The Role of a Business Analyst on a Project • The Role of a Business Analyst on an Agile Project • Why Business Analysts Are Vital to Successful Projects • Wrap-up and Q&A
  • 10. Building a Tire Swing How the customer described what they wanted...
  • 13. Building a Tire Swing How the project manager understood it...
  • 16. Building a Tire Swing How the architect designed it...
  • 19. Building a Tire Swing How the programmer wrote it...
  • 22. Building a Tire Swing How the business consultant described it...
  • 25. Building a Tire Swing How the the project was documented...
  • 28. Building a Tire Swing What operations installed...
  • 31. Building a Tire Swing How the customer was billed...
  • 34. Building a Tire Swing How it was supported...
  • 37. Building a Tire Swing What the customer really needed...
  • 38. Building a Tire Swing What the customer really needed...
  • 41. Developing Software is Tough! • We are building something that doesn’t exist.
  • 42. Developing Software is Tough! • We are building something that doesn’t exist. • Our customer is attempting to describe what they imagine this non-existent product should be.
  • 43. Developing Software is Tough! • We are building something that doesn’t exist. • Our customer is attempting to describe what they imagine this non-existent product should be. • We then try to imagine what they are describing.
  • 44. Developing Software is Tough! • We are building something that doesn’t exist. • Our customer is attempting to describe what they imagine this non-existent product should be. • We then try to imagine what they are describing. • We then try to build the product we believe we heard them describe.
  • 45. Developing Software is Tough! • We are building something that doesn’t exist. • Our customer is attempting to describe what they imagine this non-existent product should be. • We then try to imagine what they are describing. • We then try to build the product we believe we heard them describe. • And finally, the first opportunity we have to really see if we built a product that they need and want is after we are done with development.
  • 47. Pop Quiz: Waterfall Requirements Analysis What percentage of overall project time is spent gathering, elaborating, and communicating product requirements?
  • 48. Pop Quiz: Waterfall Requirements Analysis What percentage of overall project time is 50% spent gathering, elaborating, and communicating product requirements?
  • 49. Pop Quiz: Waterfall Requirements Analysis What percentage of overall project time is 50% spent gathering, elaborating, and communicating product requirements? What percentage of requirements, as originally defined, change during the course of the project?
  • 50. Pop Quiz: Waterfall Requirements Analysis What percentage of overall project time is 50% spent gathering, elaborating, and communicating product requirements? What percentage of requirements, as 35% originally defined, change during the course of the project?
  • 51. Pop Quiz: Waterfall Requirements Analysis What percentage of overall project time is 50% spent gathering, elaborating, and communicating product requirements? What percentage of requirements, as 35% originally defined, change during the course of the project? What percentage of features, as ultimately delivered, are rarely or never used by the product’s end-users?
  • 52. Pop Quiz: Waterfall Requirements Analysis What percentage of overall project time is 50% spent gathering, elaborating, and communicating product requirements? What percentage of requirements, as 35% originally defined, change during the course of the project? What percentage of features, as ultimately 65% delivered, are rarely or never used by the product’s end-users?
  • 53.
  • 54. Developing Software Is TOUGH!
  • 55. What is Agile All About?
  • 56. What is Agile All About? • A philosophy about software development.
  • 57. What is Agile All About? • A philosophy about software development. • A collection of processes and practices that uphold this philosophy.
  • 58. What is Agile All About? • A philosophy about software development. • A collection of processes and practices that uphold this philosophy. • A grassroots movement to fundamentally change the approach to software development.
  • 59. What is Agile All About? • A philosophy about software development. • A collection of processes and practices that uphold this philosophy. • A grassroots movement to fundamentally change the approach to software development. “Agility is more attitude than process, more environment than methodology.”
  • 61. The Agile Manifesto Individuals and interactions, over processes and tools.
  • 62. The Agile Manifesto Individuals and interactions, over processes and tools. Working software, over comprehensive documentation.
  • 63. The Agile Manifesto Individuals and interactions, over processes and tools. Working software, over comprehensive documentation. Customer collaboration, over contract negotiation.
  • 64. The Agile Manifesto Individuals and interactions, over processes and tools. Working software, over comprehensive documentation. Customer collaboration, over contract negotiation. Responding to change, over following a plan.
  • 65. The Agile Manifesto Individuals and interactions, over processes and tools. Working software, over comprehensive documentation. Customer collaboration, over contract negotiation. Responding to change, over following a plan. That is, while there is value in the items on the right, we simply value the items on the left more.
  • 66. Companies are Adopting Agile Source: Dr. Dobb’s Agile Survey, 2008
  • 67. Companies are Adopting Agile • Agile adoption has increased in the last several years across the globe. Source: Dr. Dobb’s Agile Survey, 2008
  • 68. Companies are Adopting Agile • Agile adoption has increased in the last several years across the globe. • Recent data suggests 69% of companies have adopted an Agile approach in some form. Source: Dr. Dobb’s Agile Survey, 2008
  • 69. Companies are Adopting Agile • Agile adoption has increased in the last several years across the globe. • Recent data suggests 69% of companies have adopted an Agile approach in some form. • Respondents to a recent survey shared improvements in the following areas after adopting an Agile development approach: Source: Dr. Dobb’s Agile Survey, 2008
  • 70. Companies are Adopting Agile • Agile adoption has increased in the last several years across the globe. • Recent data suggests 69% of companies have adopted an Agile approach in some form. • Respondents to a recent survey shared improvements in the following areas after adopting an Agile development approach: – Productivity (82%) – Product Quality (77%) – Stakeholder Satisfaction (78%) – Reduced Costs (37%) Source: Dr. Dobb’s Agile Survey, 2008
  • 71. Why We Develop Software
  • 72. Why We Develop Software • We develop software for our customers’ benefit.
  • 73. Why We Develop Software • We develop software for our customers’ benefit. • Change can be good. Change is usually the result of new information and learning.
  • 74. Why We Develop Software • We develop software for our customers’ benefit. • Change can be good. Change is usually the result of new information and learning. • The software we develop does not create value for our customer at ‘point of plan’.
  • 75. Why We Develop Software • We develop software for our customers’ benefit. • Change can be good. Change is usually the result of new information and learning. • The software we develop does not create value for our customer at ‘point of plan’. • An Agile approach may require us to be comfortable with the traditionally uncomfortable.
  • 76. The BA’s Role on a Project
  • 77. The BA’s Role on a Project BABOK identifies the following:
  • 78. The BA’s Role on a Project BABOK identifies the following: • Enterprise Analysis • Requirements Planning and Management • Requirements Elicitation • Requirements Analysis and Documentation • Requirements Communication • Solution Assessment and Validation
  • 79. The BA’s Role on an Agile Project
  • 80. The BA’s Role on an Agile Project • Enterprise Analysis • Requirements Planning and Management • Requirements Elicitation • Requirements Analysis and Documentation • Requirements Communication • Solution Assessment and Validation
  • 82. Agile: Enterprise Analysis • Work with the customer to develop strategic goals and a product vision.
  • 83. Agile: Enterprise Analysis • Work with the customer to develop strategic goals and a product vision. • Identifying the “value stream” for the proposed product.
  • 84. Agile: Enterprise Analysis • Work with the customer to develop strategic goals and a product vision. • Identifying the “value stream” for the proposed product. • Brokering effective information exchange between the customer and the IT team.
  • 85. Agile: Enterprise Analysis • Work with the customer to develop strategic goals and a product vision. • Identifying the “value stream” for the proposed product. • Brokering effective information exchange between the customer and the IT team. • The correct scope for Agile projects isn’t defined requirements, but the well articulated product vision.
  • 87. Agile: Enterprise Analysis “Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.”
  • 88. Agile: Enterprise Analysis “Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.” - Peter Drucker
  • 89. Agile: Enterprise Analysis “Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.” - Peter Drucker Simply stated, the customer defines quality.
  • 91. Agile: Requirements Planning • Requirements evolve with greater product exposure.
  • 92. Agile: Requirements Planning • Requirements evolve with greater product exposure. • A lean principle: just enough, just in time.
  • 93. Agile: Requirements Planning • Requirements evolve with greater product exposure. • A lean principle: just enough, just in time. • Requirements are planned for delivery in time-boxed iterations.
  • 94. Agile: Requirements Planning • Requirements evolve with greater product exposure. • A lean principle: just enough, just in time. • Requirements are planned for delivery in time-boxed iterations. • The development team creates and commits to a definition of “done”.
  • 95. Agile: Requirements Planning • Requirements evolve with greater product exposure. • A lean principle: just enough, just in time. • Requirements are planned for delivery in time-boxed iterations. • The development team creates and commits to a definition of “done”. • BA’s help to negotiate standards and the specifics of product requirements.
  • 96. Agile: Analysis & Documentation
  • 97. Agile: Analysis & Documentation • Understanding the customer’s needs is essential.
  • 98. Agile: Analysis & Documentation • Understanding the customer’s needs is essential. • Who are your customers?
  • 99. Agile: Analysis & Documentation • Understanding the customer’s needs is essential. • Who are your customers? • How will your customer use your product?
  • 100. Agile: Analysis & Documentation • Understanding the customer’s needs is essential. • Who are your customers? • How will your customer use your product? • What are your customers priorities?
  • 101. Agile: Analysis & Documentation • Understanding the customer’s needs is essential. • Who are your customers? • How will your customer use your product? • What are your customers priorities? • User Stories capture requirements using the following form:
  • 102. Agile: Analysis & Documentation • Understanding the customer’s needs is essential. • Who are your customers? • How will your customer use your product? • What are your customers priorities? • User Stories capture requirements using the following form: As a <user>, I want <product requirement>,
  • 103. Agile: Analysis & Documentation • Understanding the customer’s needs is essential. • Who are your customers? • How will your customer use your product? • What are your customers priorities? • User Stories capture requirements using the following form: As a <user>, I want <product requirement>, so that <desired benefit>.
  • 104. Agile: Analysis & Documentation
  • 105. Agile: Analysis & Documentation • Understanding “the why” can be as important as “the what”.
  • 106. Agile: Analysis & Documentation • Understanding “the why” can be as important as “the what”. As an speaker, I want to make my presentation available to attendees online, so that I do not need to send it.
  • 107. Agile: Analysis & Documentation • Understanding “the why” can be as important as “the what”. As an speaker, I want to As an attendee, I want make my presentation to download the available to attendees presentation, so that online, so that I do not I share what I have need to send it. learned.
  • 108. Agile: Analysis & Documentation • Understanding “the why” can be as important as “the what”. As an speaker, I want to As an attendee, I want make my presentation to download the available to attendees presentation, so that online, so that I do not I share what I have need to send it. learned. • Information gems exist in knowing why our customers want what they ask for.
  • 109. Agile: Requirements Communication
  • 110. Agile: Requirements Communication • The best method of conveying project progress.
  • 111. Agile: Requirements Communication • The best method of conveying project progress. • Building a better customer/IT relationship.
  • 112. Agile: Requirements Communication • The best method of conveying project progress. • Building a better customer/IT relationship. • Emergent requirements.
  • 113. Agile: Requirements Communication • The best method of conveying project progress. • Building a better customer/IT relationship. • Emergent requirements. • The product backlog.
  • 114. Agile: Requirements Communication • The best method of conveying project progress. • Building a better customer/IT relationship. • Emergent requirements. • The product backlog. • Burndown charts can help drive better project decisions.
  • 115. Agile: Requirements Communication • The best method of conveying project progress. • Building a better customer/IT relationship. • Emergent requirements. • The product backlog. • Burndown charts can help drive better project decisions. • Taskboards can visually radiate project progress.
  • 116. Agile: Requirements Communication • The best method of conveying project progress. • Building a better customer/IT relationship. • Emergent requirements. • The product backlog. • Burndown charts can help drive better project decisions. • Taskboards can visually radiate project progress. • Project documentation.
  • 117. Agile: Assessment & Validation
  • 118. Agile: Assessment & Validation • Delivering the solution in small bites.
  • 119. Agile: Assessment & Validation • Delivering the solution in small bites. • Reviewing requirements during planning.
  • 120. Agile: Assessment & Validation • Delivering the solution in small bites. • Reviewing requirements during planning. • Reviewing requirements during demo.
  • 121. Agile: Assessment & Validation • Delivering the solution in small bites. • Reviewing requirements during planning. • Reviewing requirements during demo. • Requirements describe solution to business needs.
  • 122. Agile: Assessment & Validation • Delivering the solution in small bites. • Reviewing requirements during planning. • Reviewing requirements during demo. • Requirements describe solution to business needs. • Determining requirements as late as possible.
  • 123. Agile: Assessment & Validation • Delivering the solution in small bites. • Reviewing requirements during planning. • Reviewing requirements during demo. • Requirements describe solution to business needs. • Determining requirements as late as possible. • Validating requirements through prioritizing delivery.
  • 124. Business Analysts Are Crucial To Agile Project Success
  • 125. Business Analysts Are Crucial To Agile Project Success • Great products and happy customers begin and end with pliable requirements.
  • 126. Business Analysts Are Crucial To Agile Project Success • Great products and happy customers begin and end with pliable requirements. • Change happens, how do we embrace it?
  • 127. Business Analysts Are Crucial To Agile Project Success • Great products and happy customers begin and end with pliable requirements. • Change happens, how do we embrace it? • Expanding our toolkit, redefining nails as opportunities.
  • 128. Business Analysts Are Crucial To Agile Project Success • Great products and happy customers begin and end with pliable requirements. • Change happens, how do we embrace it? • Expanding our toolkit, redefining nails as opportunities. • Continuous planning recognizes that change can be good.
  • 130. Wrap-Up • Great BA’s assist the customer is defining the best possible product, a standard consistently examined during the entire project.
  • 131. Wrap-Up • Great BA’s assist the customer is defining the best possible product, a standard consistently examined during the entire project. • Great products emerge from designs that evolve as a result of information made available to the customer and project team.
  • 132. Wrap-Up • Great BA’s assist the customer is defining the best possible product, a standard consistently examined during the entire project. • Great products emerge from designs that evolve as a result of information made available to the customer and project team. • Great project teams promote open and honest communication, and utilize this information to tune their behavior.
  • 133. Questions and Answers • Previously submitted. • From the attendees.
  • 134. Meeting Close • Thank you. • Bill Gaiennie, Davisbase Consulting • bill@davisbase.org • http://www.davisbase.org • (949) 303-9109

Editor's Notes

  1. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  2. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  3. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  4. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  5. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  6. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  7. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  8. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  9. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  10. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  11. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  12. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  13. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  14. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  15. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  16. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  17. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  18. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  19. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  20. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  21. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  22. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  23. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  24. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  25. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  26. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  27. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  28. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  29. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  30. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  31. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  32. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  33. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  34. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  35. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  36. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  37. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  38. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  39. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  40. It is amazinf that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  41. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  42. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  43. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  44. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  45. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  46. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  47. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  48. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  49. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  50. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  51. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  52. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  53. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  54. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  55. It is amazing that we are ever able to deliver a product that suits a customers&#x2019; needs when we deliver it. It is amazing that we ever have a happy customer. You all have a very tough job. But our efforts would not be successful without your thoughtful and insightful input in this process.
  56. Agile is not a methodology, it is a framework. It does not provide a checklist, it is not a step by step process, Agile does not allow you the luxury of relieving yourself of the responsibility to think about your project, your team, your product, and your customer.
  57. Agile is not a methodology, it is a framework. It does not provide a checklist, it is not a step by step process, Agile does not allow you the luxury of relieving yourself of the responsibility to think about your project, your team, your product, and your customer.
  58. Agile is not a methodology, it is a framework. It does not provide a checklist, it is not a step by step process, Agile does not allow you the luxury of relieving yourself of the responsibility to think about your project, your team, your product, and your customer.
  59. Agile is not a methodology, it is a framework. It does not provide a checklist, it is not a step by step process, Agile does not allow you the luxury of relieving yourself of the responsibility to think about your project, your team, your product, and your customer.
  60. The BA assists the customer is soliciting which features of the product are going to produce value for them. The customer defines quality, and this definition can change with greater exposure to the product and as market conditions change. Our goal is to create software for our customer&#x2019;s competitive advantage.
  61. The BA assists the customer is soliciting which features of the product are going to produce value for them. The customer defines quality, and this definition can change with greater exposure to the product and as market conditions change. Our goal is to create software for our customer&#x2019;s competitive advantage.
  62. The BA assists the customer is soliciting which features of the product are going to produce value for them. The customer defines quality, and this definition can change with greater exposure to the product and as market conditions change. Our goal is to create software for our customer&#x2019;s competitive advantage.
  63. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  64. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  65. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  66. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  67. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  68. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  69. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  70. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  71. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  72. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  73. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  74. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  75. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  76. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  77. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  78. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  79. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  80. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  81. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  82. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  83. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  84. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  85. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  86. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  87. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  88. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  89. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  90. The BA assists the customer is soliciting which features of the product are going to produce value for them.
  91. The BA assists the customer is soliciting which features of the product are going to produce value for them.