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Collaboration in the Settlement Sector Of Ontario Douglas.Bastien@OCASI.org June 2011
Discussion Outline Why collaborate How to collaborate Tool selection Tools comparison
Topic Capacity: Interaction, Community, Online Tools Capacity supports Community People, knowledge Interaction Conferences, Learning events Online Tools (ie: Web 2.0) Collaborative tools Social Media
Collaborating & learning from each other
Be the change, support it among others
Community building high value information sharing
Capacity Building communicate, share, coordinate, network,  Information, knowledge, Transparently, openly
Rationales
Role of OCASI in Sector Capacity Development OCASI has a value-added role of bringing members together It is prohibitive for workers to connect with each other.
Collaboration: helps OCASI fulfill its mandate Best Practices & Information-Sharing: Sharing common information Getting Best Practices Being a fly-on the wall to interactions Encourage participation & information-sharing: ,[object Object]
Opportunity to improve materials & products;
Incentives, recognition, referrals;Result: Increased capacity in the sector.
Role of Capacity Enhance the organizational and service capacities of  members and relevant professional development activities; Innovation:  Outreach and promotion strategies;  enhance sector usage  enhance awareness of  new tools,  methodologies,  service model professional development opportunities. Building collaboration and sharing of resources and information in the sector.
Capacity-building summarised Target outcome: “I want to be involved with OCASI”
Valuable resources for us from the sector Insight/Knowledge/Information Feedback Engagement More
Valuable outputs from us to the sector ,[object Object]
Coordination
Collaboration
Skills-building/PD
Networking
Value
etc…,[object Object]
My Role/Our role: To Promote Community* * within the sector Collaboration
Online Capacity Development Strategy
Online Capacity Development Strategy components: People / Community Tool / Knowledge Base Interaction / Events
Strategy: 3 gears
Online presence
Online presence (link with IM/IT)
Value exchange ,[object Object]
Tools
Tools
Capacity development activities,[object Object]
Engagement / Tool / Technology Purpose Tool Technology Tool Technology Our discussion My job with IT/New Media IT/New Media (Dave)
How? Scoping the aims <- Where I am nowIdentifying, providing the tools Create community of sharing Engaging stakeholdersCollaborate, Share information, knowledge, identify gaps Support community Reflect, fix, repeat;
Community  Formation
Community building approaches Social, informal (like this) Roles, formal (committee approach) (not this)
Approach: Where I see us Capacity fosters networking, creating valuable connections with and among members  (like this)
View: Hierarchy  Capacity/OCASI is at the top, rest at the bottom (not this)
View: Policy & Advocacy (not this) Board, Members
Approach: Center of the sector (not this) Capacity/OCASI is at the center of the network
Approach: summary (not these) (like this)
(again) Approach: Where I see us OCASI fosters networking, creating valuable connections with and among members  (like this)
Towards Value-based Engagement: YES:  Open, Self-selected Informal, value-added,  “organic”,  NO: Clear roles, heads, responsibilities,  The community is flexible, anyone can lead, discussions are open,  self-organised, participation is voluntary. We help coordinate, add value.
Benefits of community-supported capacity Supportive community Better responsiveness Access to practitioners Stay current on issues
Pitch for collaboration / Capacity development Why: reinvent the wheel and face challenges alone?
Pitch for collaboration / Capacity development When: we can share what we know already ,[object Object],[object Object]
Next steps (short-term) Resource site  AtWork.Settlement.org | Information Sharing Wiki Community-forming/supporting event
Next steps (medium-term) Foster links with other groups in OCASI Knowledge-sharing events Collaborative Information Gathering
Next steps (medium-term) Foster links with other groups in OCASI Knowledge-sharing events Collaborative Information Gathering
Tech! Types of engagement
Tech! Types of engagement

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Collab and-settlement-sector

Editor's Notes

  1. Collaboration in the Settlement SectorOf Ontario
  2. Challenge: Building capacityShort-Termbe current and accurate about collaborative innovations in Government;Medium-termIncrease capacity across the Government in my areaLong-termImplement a sustainable model for my division and across government
  3. Right now federal public servants are organising free 200-300 person events for each other, for free at very high value.
  4. Insight to building capacityNetwork the practitioners, experts and interested people;Support &amp; encourage communication and knowledge-exchange;Capture the information, share it;Foster collaboration on common challenges;Take chances, be transparent, share the coordination.
  5. It is prohibitive for members to connect with each other
  6. Basically prohibitive stuff for settlement agencies to do!
  7. Basically prohibitive stuff for settlement agencies to do!It is so important to be involved with OCASI, I want to know everything about them and what they offer, because it makes me a better settlement worker by:improving my work (quality of service)saving me time (efficiency of delivery);keeps me up-to-date of current issues, challenges (resilience);
  8. Insight:knowledge, practices, solutions;emerging issues, problems, challenges;knowledge gaps across the sector;Solicit feedback on:Information productsLearning materials and coursesDemonstrable increases in engagement and capacityAdvocacy/consultative insight on specific issuesMore?These are runoffs that are valuable from my work. The more valuable they are for you, the more valuable they are for me to get.I need these. How?
  9. Insight:knowledge, practices, solutions;emerging issues, problems, challenges;knowledge gaps across the sector;Solicit feedback on:Information productsLearning materials and coursesDemonstrable increases in engagement and capacityAdvocacy/consultative insight on specific issuesMore?These are runoffs that are valuable from my work. The more valuable they are for you, the more valuable they are for me to get.I need these. How?
  10. The tools and knowledge base to support an engaged community with points of interactionOtherwise: nothing but a website.
  11. The tools and knowledge base to support an engaged community with points of interactionOtherwise: nothing but a website.
  12. I didn’t want to finish the discussion without mentioning something about the online tools processWikis
  13. Scoping the aims &lt;- Where I am nowIdentifying, providing the toolsCreate community of sharingEngaging stakeholdersCollaborate, Share information, knowledge, identify gapsSupport communityReflect, fix, repeat;At each one of these points, I would use online collaobrative tools to supplement our in-person engagements.The line is blurred
  14. Not replacing other engagements
  15. This works for other engagements, but not capacity building.
  16. This works for other engagements, but not capacity building.
  17. Being prescriptive, directional, authoritative
  18. Not replacing other engagements
  19. Not only for the Settlement Sector, but OCASI tooTap into a community of experts, practitionersStay current on issues, concerns, best practicesFacilitates collection of Best Practices and sharing of knowledgeResilience for the sectorOthers?
  20. And more...Pitch to targeted participants:
  21. And more...Pitch to targeted participants:
  22. Resource site (AtWork.Settlement.Org)Resource website (under SettlementWorkers.Org)Information SharingIntegrate a wiki for information sharing &amp; collaborationEngage partnersInformation sharing among partners (member agencies, settlement workers, government, research partners, etc.)Culture changePresentations, discussions, support for info sharing &amp; discussionProvide information…