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IDENTIFICATION OF VARIABLES CAUSING RISE IN TEMPERATURE FOR
FROZEN FOOD PRODUCTS IN PRIMARY MOVEMENT AND PROVIDING
ACTION PLAN
(PROJECT COMPLETION REPORT)
DATE-21/07/17
Submitted By
Shivam Gupta
Department of Industrial and Management Engineering
INDIAN INSTITUTE OF TECHNOLOGY KANPUR
KNOW YOUR CUSTOMER
“Our suppliers are dispatching frozen food products as per FSSAI norms and third party logistics
is transporting the same to our Safal Warehouse. But during unloading, we face a lot of
fluctuation in product temperature. We wish to know the reasons for these fluctuations.”
“Temperature is measured from top and bottom end of each row using a calibrated
thermometer probe. The fluctuations in temperature recorded may drivers fault.”
“If we are given frozen food products at -18oC, we can easily maintain it at -18oC.”
“We are loading our product as per FSSAI norms. The data logger of vehicles which we use
also proves the same.”
“FSSAI regulations are becoming strict with time. The temperature fluctuations may reduce
shelf life of frozen products due to organic activities”
Viewpoints of management involved in Primary Supply Chain Movement of Safal Fruits &
Vegetables Pvt. Ltd. Feasibility
SHOP FLOOR
QUALITY
PROCUREMENT
MANAGER
MOTHER DAIRY
F&V
MANAGEMENT
FROZEN FOOD
SUPPLIER
THIRD PARTY
LOGISTICS
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
KNOW YOUR CUSTOMER
HOLDING LIFE (Useful Lifespan of produce)
Harvest & Pack-House
Pre-conditioning
Reefer Transport
Travel to Market
Cold Storage
Inventory
Retail Shelf
Kitchen Shelf
Preparation Transit Shelf Life
1. Frozen Food Products needs to be carried at -18oC and below temperatures as per FSSAI
norms
2. If product is being carried at temperatures at higher temperatures, product quality and shelf
life will be affected due to oxidation & enzymatic changes
Courtesy: NCCD*
Courtesy: FSSAI/USDA*
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
DISCUSSIONS ACROSS INDUSTRY
Telephonic discussions with Local IRB Manufacturers & Refrigerated Unit (RU) Manufacturers suggested
IRB MANUFACTURING IS NOT STANDARDRIZED.
STUDY OF SECONDRY DATA
MULTIPLE STANDARD & PROCEDURES are available across world for manufacturing and testing
Refrigerated body
For calculating Refrigeration Load
and construction of truck body
For Testing and Rating of Containers
EXPLORATORY RESEARCH
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
Note-I.R.B.- Insulated Reefer Box
TIME-TEMPERATURE RELATIONSHIP
Heat Leaks
through
INSULATION
Heat Leaks through
DOOR GASKETS &
BODY CRACKS
PRODUCT
HEAT LOAD
Heat Rejected
by
REFRIGERATED
UNIT
THE RELATIONSHIP FOLLOWS LAW OF CONVERSATION OF ENERGY
HEAT REJECTED BY REFRIGERATED UNIT < HEAT
LEAKAGES+PRODUCT LOAD
PRODUCT TEMPERATURE START RISING OVER TIME
Time
Product
Temp.
Temperature
Stabilizes
HEAT REJECTED BY REFRIGERATED UNIT > HEAT
LEAKAGES+PRODUCT LOAD
PRODUCT TEMPERATURE START DECREASING OVER TIME
Time
Product
Temp. Temperature
Stabilizes
Reducing time can help in controlling temperature
rise but
TIME IS NOT THE ONE AND ONLY FACTOR EFFECTING
TEMPERATURE
PROBLEM CLASSIFICATION
TEMPERATURE TIME
• Effects of design and construction
features of INSULATED REEFER BOXES
(IRB).
• Effects of SOPs followed by THIRD
PARTY LOGISTICS.
• Effects of SOPs followed at SAFAL
WAREHOUSE/SUPPLIER WAREHOUSE.
• Effects of different transit
temperature on HOLDING LIFE for
frozen food
• Optimum Model for REDUCTION IN
TRANSIT TIME in primary movement
to minimize effect of temperature rise
during transit.
• Reducing TURNAROUND TIME for
vehicle during loading & unloading.
The present study focuses primarily on TEMPERATURE only.
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
PROBLEM STATEMENT
SUPPLIER
WAREHOUSE
Processed/Unprocessed
food is claimed to be frozen
@-18oC or below.
IRB TEMPERATURE
IRB Temperature is claimed
to be maintained at -18oC
or below.
SAFAL WAREHOUSES
While unloading at SAFAL
warehouses. Temperature of
frozen product is found to be
in b/w-12oC to -16oC of food
PROBLEM STATEMENT
Identification of variables causing rise in temperature for frozen food products during various stages of
primary movement
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
PROJECT PROPOSAL
THIRD PARTY LOGISTICS
• Secondary Study of SOPs
followed by Transporters
• Survey of Third party
Logistics
IRB MANUFACTURERS
• Secondary Study of IRB
specification
• Survey of IRB Manufacturers
SUPPLIER
&
SAFAL WAREHOUSE
• Secondary Study of SOPs &
Infrastructural Needs.
• Handling and Stacking practices
• Revised SOPs and Handling and
stacking practices
There are three direct touchpoints: Third Party Logistics, Supplier & Safal Warehouse involved in direct
handling of frozen products.
But
Insulated Reefer Boxes (IRB) is an indirect touchpoint which helps in maintaining temperature.
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
SUPPLIER & SAFAL WAREHOUSE
SUPPLIER & SAFAL WAREHOUSE
SECONDRY DATA OBSERVATION
PRACTICE OF MEASURING TEMPERATURE DURING LOADING/UNLOADING
Mother Dairy F&V needs to REVISE SOPs for temperature measurement
• While loading measure temperature at
BLACK DOTS as per Figure 1.
• While unloading measure temperature at
BLACK DOTS as per Figure 2.
Maximum temperature deviation allowed is 2oC
i.e. -16oC is accepted near doors.
Figure 1 Figure 2
Courtesy: ATP*
DURING LOADING
Temperature is measured INSIDE COLD STORAGE
OR
Measured immediately after carrying HDPE bags from cold storage
inside truck
The Practice will NOT CAPTURE ACTUAL TEMPERATURE as it takes
2-3 hrs. FOR LOADING VEHICLE which leads to temperature rise.
DURING UNLOADING
Temperature before unloading is measured by calibrated
thermometer using needle probe.
BUT
As doors are opened WHILE UNLOADING, TEMPERATURE KEEPS
ON RISING as it is measured.
Both during loading & unloading,
REFRIGERATION UNIT IS KEPT SWITCHED OFF.
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
SUPPLIER & SAFAL WAREHOUSE
SECONDRY DATA SURVEY
TIME FOR LOADING/UNLOADING
The process of loading/unloading is time consuming which leads to rise in temperature.
LOADING/UNLOADING TIME SHOULD BE REDUCED BY USE OF PALLETS & FORKLIFT INSTEAD OF HDPE BAGS
SECURITY
PERSON
“Labor gang takes 2 to 3 hrs. for
completing loading/unloading of a 18
MT vehicle. They may even leave the
job in between during lunch time.”
UNLOADING PROCESS
DOCKING
QUALITY
CHECKS
PALLETIZATION
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
SUPPLIER & SAFAL WAREHOUSE
SECONDRY DATA EXPERIMENTATION
STACKING METHODOLOGY
CENTRELINE LOADING
METHODOLOGY
• Use load spacers to maintain 6 to 8 cm b/w
load and walls.
• Maintain gap of 20 cm b/w top of load &
roof.
Courtesy: USDA*
It is impossible to maintain Centerline loading stacking using HDPE Polybags.
PALLETIZATION IS THE WAY FORWARD
In an experimentation with sweet corn vendor, we
asked him to maintain gaps from sidewalls & top.
The vendor regretted since had no means to do it.
THE TEMPERATURE HAD RISEN TO AROUND -13OC
Courtesy: Carrier Transicold*
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
SUPPLIER & SAFAL WAREHOUSE
SECONDRY DATA EXPERIMENTATION AND
OBSERVATION
PRE LOADING CHECKLIST
VISIBLE INSPECTION AND PULL DOWN TEST for body needs to be carried out before loading.
TIME FOR LOADING/UNLOADING NEEDS TO BE AS SMALL as possible.
In an experimentation with
sweet corn vendor, we tried pre
cooling to -18oC in an empty
container but after 4hrs
temperature stabilized at -14oC
and cannot be reduced further.
MOISTURE NEAR
DOOR GASKETS
“Conduct a pull down test in
an empty container to -18oC.
It will take 2 to 2.5 hrs for a
good Reefer Box to reach -
18oC. If it is not able to reach
-18oC, it means the body has
air infiltration and will not
be able to maintain -18oC.”
TARUN MALHOTRA,
BD, CARRIER TRANSICOLD
“I.R.B.s are not meant for
reducing temperature. If
product temperature is
received at -18oC, it can
easily maintain it”
GPS based Data logger
should be available in the
Refrigerated Vehicle and
near doors.
TEMPERATURE
DATA LOGGER
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
THIRD PARTY LOGISTICS
THIRD PARTY LOGISTICS
SECONDRY DATA
PRE TRIP PROCEDURES
Mother Dairy standard SOP recommends pre-cooling to -10oC to -12oC. Survey result shows that
MOTHER DAIRY SOP IS NOT BEING RIGROUSLY FOLLOWED
Further pre-cooling to -10oC to -12oC does not test capability of I.R.B. in maintaining -18o C temperature
PRE COOLING TO -18oC IS NECESSARY
During Pre cooling, leakages can be checked by
OBSERVING DEW DROPS ON DOOR SEALS
Courtesy: AFFI/Carrier Transicold*
• Check coolant levels.
• Check entire unit for leaks.
• Precooling to -18oC before
loading.
SURVEY AND OBSERVATION
MOISTURE NEAR
DOOR GASKETS
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
THIRD PARTY LOGISTICS
SECONDRY DATA
DURING TRIP PROCEDURES
LIVE DATA LOGGER MONITORING
SYSTEMS ARE REQUIRED
• Set temperature should be
-20oC or lower.
• Temperature at start of trip
should be -18oC or lower.
• The unit should not be
manually turned off and
operating mode should be
Auto-start/stop
OBSERVATION
Courtesy: AFFI/Carrier Transicold*
An observation was made on Data Logger
Report submitted which highlights
problems of AIR CIRCULATION and
TEMPERING WITH REFRIGERATION UNIT
AND BYPASSING NORMS.
Adobe Acrobat
Document
OBSERVATIONDATA LOGGER REPORT
Adobe Acrobat
Document
THERMOKING TracKing
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
I.R.B. MANUFACTURERS
Note-I.R.B.- Insulated Reefer Box
I.R.B. MANUFACTURERS
SECONDRY DATA SURVEY RESULTS
DESIGN STANDARDS
Survey points out to the fact that I.R.B. Manufacturing is being carried out in ABSENCE
OF STANDARDS AND REGULATIONS IN INDIA without any heat load calculations
Specific Heat Below Freezing Pt
Carrots has 10% more refrigeration load
Refrigeration Unit Cooling Rate should be
1.75 times Heat
Vegetables Freezing Temp Btu/lb/oF
Carrots -.9oC (30.3oF) 0.46
Sweet Corn -1.3oC (29.4oF) 0.42
Peas -1.5oC (29.3oF) 0.42
Courtesy: USDA*
Indian I.R.B. manufacturer use PUF thickness of
90mm to 120mm
Note-I.R.B.- Insulated Reefer Box
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
I.R.B. MANUFACTURERS
SECONDRY DATA SURVEY RESULTS
INDIAN I.R.B.
SIDE WALLS AND FLOOR
BODY ACCESSORIES
Indian I.R.B. Manufacturers do not use
bulkheads and ducts hence
MAINTAINING AIR CIRCULATION IS A PROBLEM
Courtesy: TMC RP718A/USDA*
Note-I.R.B.- Insulated Reefer Box
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
I.R.B. MANUFACTURERS
SECONDRY DATA
TESTING STANDARDS
Indian I.R.B. Manufacturers use hands on rule for testing and there is
ABSENCE OF STANDARD TESTING PROCEDURES IN INDIA
Courtesy: ATP*
• Air Leakage Test
• Pull Down Test
• Holding Test
SURVEY RESULTS
Pull Down Test
Note-I.R.B.- Insulated Reefer Box
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
I.R.B. MANUFACTURERS
SECONDRY DATA
RATING OF INSULATED REEFER BOXES
Indian I.R.B. Manufacturers DO NOT CARRY OUT RATING OF I.R.B.
hence end users cannot decide suitability of I.R.B. for transport
Courtesy: ATP*
SURVEY RESULTS
Class E I.R.B.s with a mechanical
refrigerating appliance such that Ti is equal
to or less than -10oC.
Class F I.R.B.s with a mechanical
refrigerating appliance such that Ti is equal
to or less than -20oC.
The K coefficient of equipment of classes E
and F shall in every case be equal to or less
than 0.40 W/m2K
Note-I.R.B.- Insulated Reefer Box
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
RECOMMENDATIONS
• Revise SOP for measuring
temperature
• Reduce Loading/
Unloading Time by
Palletization
• Use Live Temperature
Data Logger Monitoring
Systems.
• Standardize Regulations
for Manufacturing I.R.B.
• Rating of I.R.B.
• Regular Air leakage test
• Regular Pull Down and
Holding Test
• Pre cooling Refrigerated
Vehicle to -18oC
• Additional data logger for
door
SUPPLIER
AND SAFAL
INDIAN
I.R.B. MANF.
INDIAN COLD
CHAIN
LOGISTICS
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
1. Revised loading/unloading
SOP for measuring
temperature
2. Reducing Loading/ Unloading
Time and Air Circulation
Problem by Palletization.
3. Live Temperature Data Logger
Monitoring Systems are required.
4. Air leakage test
5. Regular Pull Down and Holding
Test
6. Pre cooling of Refrigerated Vehicle
to -18oC.
7. Additional data logger for door.
8. Standards and Regulations for
Manufacturing I.R.B.
9. Rating of I.R.B.
5
8
91
4
2
3
67
PREVENTIVE
CONTROL
DETECTIVE
CONTROL
TIME
ISSUES
AIR CIRCULATION
ISSUES
I.R.B.
ISSUES
RECOMMENDATIONS
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
FEASIBILITY STUDY
LO
Basis: Interaction with Industrial Experts*
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY
STUDY
MITIGATION
PLAN
WAY FORWARD
1. Revised loading/unloading
SOP for measuring
temperature
2. Reducing Loading/ Unloading
Time and Air Circulation
Problem by Palletization.
3. Live Temperature Data Logger
Monitoring Systems are required.
4. Air leakage test
5. Regular Pull Down and Holding
Test
6. Pre cooling of Refrigerated Vehicle
to -18oC.
7. Additional data logger for door.
8. Standards and Regulations for
Manufacturing I.R.B.
9. Rating of I.R.B.
1
4
2
3
5 6
7
8 9
EASE IN IMPLEMENTATION
IMPACTOVERTEMPERATURERISE
LO
ME
HI
ME HILO
MITIGATION PLAN
SHORT TERM
1. Palletization of HDPE bags inside the cold storage area at -18oC. As the vehicle docks at
loading bay, the pallets should be loaded as fast as possible. It should be unloaded in the
similar manner. It will also resolve air circulation problem.
2. Take 3 sample near the door. If it is found -16oC or below, the food product should be
unloaded otherwise the food product should be blast cooled.
3. During loading, 4 sample HDPE bags should be marked and its temperature should be
measured inside cold storage. During unloading, the same HDPE bags temperature should be
measured.
4. Air Leakages of I.R.B. should be checked regularly by Dew Test by looking for dew drops near
door seals when Refrigerated unit is running
LONG TERM
1. Live Temperature Data Logger Monitoring Systems are required for monitoring Reefer Tucks.
2. Regular Pull Down and Temperature Hold Test needs to be done for checking suitability for -18oC.
3. Pre cooling Refrigerated Vehicle to -18oC.
4. Additional Temperature Data Logger to be installed at doors. I will put a check on air circulation problem.
5. Industry needs to standardize regulations for manufacturing I.R.B.
6. I.R.B needs to be rated as per end temperature use.
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
WAY FORWARD
PALLETIZATION PACKAGING
KYC
EXPLORATORY
RESEARCH
PROBLEM
CLASSIFICATION
PROBLEM
STATEMENT
PROJECT
PROPOSAL
SUPPLIER & SAFAL
WAREHOUSE
THIRD PARTY
LOGISTICS
I.R.B.
MANUFACTURERS
RECOMMENDATIONS
FEASIBILITY STUDY
MITIGATION
PLAN
WAY FORWARD
FLEET
• Data collection of Reefer Vehicles
at Mother Dairy.
• Analysis to predict size of IRB (20
ft, 24ft, 28ft & 32 ft) with 95%
confidence interval.
• Optimization of size of pallets to
allow air circulation.
• Specification for pallets.
• RFQ for palletization solutions.
• Financial Impact (Cost/kg).
• Checking viability of final packaging
at supplier end.
• Specification for packaging
machine.
• RFQ for low cost packaging
machine.
• Optimization of Supply Chain.
• Financial Impact (Cost/kg).
• Checking viability of own fleet.
• Specification of IRB.
• RFQ to IRB manufacturers.
• Optimization of Supply Chain.
• Financial Impact (Cost/kg).
Study of Supply and Demand Points
CAPSTONEIIT-KANPUR
WITH SPECIAL THANKS TO
MR. NAVEEN JHA,
Procurement Manager,
Mother Dairy F&V Ltd.
MR. MIHIR MOHANTA,
General Manager
Mother Dairy F&V Ltd.
MR. ASHOK MIRCHANDANI,
MD, Carrier Transicold
Member of NCCD Committee
on Supply Chain & Logistics
MR. TARUN MALHOTRA,
Head, Marketing &
Business Development,
Carrier Transicold
MR. V.D. SASINDRAN NAIR,
Director, Suraksha Transports
Systems (India) Pvt. Ltd.
AND ALL MOTHER DAIRY F&V LTD. STAFF

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  • 1. IDENTIFICATION OF VARIABLES CAUSING RISE IN TEMPERATURE FOR FROZEN FOOD PRODUCTS IN PRIMARY MOVEMENT AND PROVIDING ACTION PLAN (PROJECT COMPLETION REPORT) DATE-21/07/17 Submitted By Shivam Gupta Department of Industrial and Management Engineering INDIAN INSTITUTE OF TECHNOLOGY KANPUR
  • 2. KNOW YOUR CUSTOMER “Our suppliers are dispatching frozen food products as per FSSAI norms and third party logistics is transporting the same to our Safal Warehouse. But during unloading, we face a lot of fluctuation in product temperature. We wish to know the reasons for these fluctuations.” “Temperature is measured from top and bottom end of each row using a calibrated thermometer probe. The fluctuations in temperature recorded may drivers fault.” “If we are given frozen food products at -18oC, we can easily maintain it at -18oC.” “We are loading our product as per FSSAI norms. The data logger of vehicles which we use also proves the same.” “FSSAI regulations are becoming strict with time. The temperature fluctuations may reduce shelf life of frozen products due to organic activities” Viewpoints of management involved in Primary Supply Chain Movement of Safal Fruits & Vegetables Pvt. Ltd. Feasibility SHOP FLOOR QUALITY PROCUREMENT MANAGER MOTHER DAIRY F&V MANAGEMENT FROZEN FOOD SUPPLIER THIRD PARTY LOGISTICS KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 3. KNOW YOUR CUSTOMER HOLDING LIFE (Useful Lifespan of produce) Harvest & Pack-House Pre-conditioning Reefer Transport Travel to Market Cold Storage Inventory Retail Shelf Kitchen Shelf Preparation Transit Shelf Life 1. Frozen Food Products needs to be carried at -18oC and below temperatures as per FSSAI norms 2. If product is being carried at temperatures at higher temperatures, product quality and shelf life will be affected due to oxidation & enzymatic changes Courtesy: NCCD* Courtesy: FSSAI/USDA* KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 4. DISCUSSIONS ACROSS INDUSTRY Telephonic discussions with Local IRB Manufacturers & Refrigerated Unit (RU) Manufacturers suggested IRB MANUFACTURING IS NOT STANDARDRIZED. STUDY OF SECONDRY DATA MULTIPLE STANDARD & PROCEDURES are available across world for manufacturing and testing Refrigerated body For calculating Refrigeration Load and construction of truck body For Testing and Rating of Containers EXPLORATORY RESEARCH KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD Note-I.R.B.- Insulated Reefer Box
  • 5. TIME-TEMPERATURE RELATIONSHIP Heat Leaks through INSULATION Heat Leaks through DOOR GASKETS & BODY CRACKS PRODUCT HEAT LOAD Heat Rejected by REFRIGERATED UNIT THE RELATIONSHIP FOLLOWS LAW OF CONVERSATION OF ENERGY HEAT REJECTED BY REFRIGERATED UNIT < HEAT LEAKAGES+PRODUCT LOAD PRODUCT TEMPERATURE START RISING OVER TIME Time Product Temp. Temperature Stabilizes HEAT REJECTED BY REFRIGERATED UNIT > HEAT LEAKAGES+PRODUCT LOAD PRODUCT TEMPERATURE START DECREASING OVER TIME Time Product Temp. Temperature Stabilizes Reducing time can help in controlling temperature rise but TIME IS NOT THE ONE AND ONLY FACTOR EFFECTING TEMPERATURE
  • 6. PROBLEM CLASSIFICATION TEMPERATURE TIME • Effects of design and construction features of INSULATED REEFER BOXES (IRB). • Effects of SOPs followed by THIRD PARTY LOGISTICS. • Effects of SOPs followed at SAFAL WAREHOUSE/SUPPLIER WAREHOUSE. • Effects of different transit temperature on HOLDING LIFE for frozen food • Optimum Model for REDUCTION IN TRANSIT TIME in primary movement to minimize effect of temperature rise during transit. • Reducing TURNAROUND TIME for vehicle during loading & unloading. The present study focuses primarily on TEMPERATURE only. KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 7. PROBLEM STATEMENT SUPPLIER WAREHOUSE Processed/Unprocessed food is claimed to be frozen @-18oC or below. IRB TEMPERATURE IRB Temperature is claimed to be maintained at -18oC or below. SAFAL WAREHOUSES While unloading at SAFAL warehouses. Temperature of frozen product is found to be in b/w-12oC to -16oC of food PROBLEM STATEMENT Identification of variables causing rise in temperature for frozen food products during various stages of primary movement KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 8. PROJECT PROPOSAL THIRD PARTY LOGISTICS • Secondary Study of SOPs followed by Transporters • Survey of Third party Logistics IRB MANUFACTURERS • Secondary Study of IRB specification • Survey of IRB Manufacturers SUPPLIER & SAFAL WAREHOUSE • Secondary Study of SOPs & Infrastructural Needs. • Handling and Stacking practices • Revised SOPs and Handling and stacking practices There are three direct touchpoints: Third Party Logistics, Supplier & Safal Warehouse involved in direct handling of frozen products. But Insulated Reefer Boxes (IRB) is an indirect touchpoint which helps in maintaining temperature. KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 9. SUPPLIER & SAFAL WAREHOUSE
  • 10. SUPPLIER & SAFAL WAREHOUSE SECONDRY DATA OBSERVATION PRACTICE OF MEASURING TEMPERATURE DURING LOADING/UNLOADING Mother Dairy F&V needs to REVISE SOPs for temperature measurement • While loading measure temperature at BLACK DOTS as per Figure 1. • While unloading measure temperature at BLACK DOTS as per Figure 2. Maximum temperature deviation allowed is 2oC i.e. -16oC is accepted near doors. Figure 1 Figure 2 Courtesy: ATP* DURING LOADING Temperature is measured INSIDE COLD STORAGE OR Measured immediately after carrying HDPE bags from cold storage inside truck The Practice will NOT CAPTURE ACTUAL TEMPERATURE as it takes 2-3 hrs. FOR LOADING VEHICLE which leads to temperature rise. DURING UNLOADING Temperature before unloading is measured by calibrated thermometer using needle probe. BUT As doors are opened WHILE UNLOADING, TEMPERATURE KEEPS ON RISING as it is measured. Both during loading & unloading, REFRIGERATION UNIT IS KEPT SWITCHED OFF. KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 11. SUPPLIER & SAFAL WAREHOUSE SECONDRY DATA SURVEY TIME FOR LOADING/UNLOADING The process of loading/unloading is time consuming which leads to rise in temperature. LOADING/UNLOADING TIME SHOULD BE REDUCED BY USE OF PALLETS & FORKLIFT INSTEAD OF HDPE BAGS SECURITY PERSON “Labor gang takes 2 to 3 hrs. for completing loading/unloading of a 18 MT vehicle. They may even leave the job in between during lunch time.” UNLOADING PROCESS DOCKING QUALITY CHECKS PALLETIZATION KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 12. SUPPLIER & SAFAL WAREHOUSE SECONDRY DATA EXPERIMENTATION STACKING METHODOLOGY CENTRELINE LOADING METHODOLOGY • Use load spacers to maintain 6 to 8 cm b/w load and walls. • Maintain gap of 20 cm b/w top of load & roof. Courtesy: USDA* It is impossible to maintain Centerline loading stacking using HDPE Polybags. PALLETIZATION IS THE WAY FORWARD In an experimentation with sweet corn vendor, we asked him to maintain gaps from sidewalls & top. The vendor regretted since had no means to do it. THE TEMPERATURE HAD RISEN TO AROUND -13OC Courtesy: Carrier Transicold* KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 13. SUPPLIER & SAFAL WAREHOUSE SECONDRY DATA EXPERIMENTATION AND OBSERVATION PRE LOADING CHECKLIST VISIBLE INSPECTION AND PULL DOWN TEST for body needs to be carried out before loading. TIME FOR LOADING/UNLOADING NEEDS TO BE AS SMALL as possible. In an experimentation with sweet corn vendor, we tried pre cooling to -18oC in an empty container but after 4hrs temperature stabilized at -14oC and cannot be reduced further. MOISTURE NEAR DOOR GASKETS “Conduct a pull down test in an empty container to -18oC. It will take 2 to 2.5 hrs for a good Reefer Box to reach - 18oC. If it is not able to reach -18oC, it means the body has air infiltration and will not be able to maintain -18oC.” TARUN MALHOTRA, BD, CARRIER TRANSICOLD “I.R.B.s are not meant for reducing temperature. If product temperature is received at -18oC, it can easily maintain it” GPS based Data logger should be available in the Refrigerated Vehicle and near doors. TEMPERATURE DATA LOGGER KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 15. THIRD PARTY LOGISTICS SECONDRY DATA PRE TRIP PROCEDURES Mother Dairy standard SOP recommends pre-cooling to -10oC to -12oC. Survey result shows that MOTHER DAIRY SOP IS NOT BEING RIGROUSLY FOLLOWED Further pre-cooling to -10oC to -12oC does not test capability of I.R.B. in maintaining -18o C temperature PRE COOLING TO -18oC IS NECESSARY During Pre cooling, leakages can be checked by OBSERVING DEW DROPS ON DOOR SEALS Courtesy: AFFI/Carrier Transicold* • Check coolant levels. • Check entire unit for leaks. • Precooling to -18oC before loading. SURVEY AND OBSERVATION MOISTURE NEAR DOOR GASKETS KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 16. THIRD PARTY LOGISTICS SECONDRY DATA DURING TRIP PROCEDURES LIVE DATA LOGGER MONITORING SYSTEMS ARE REQUIRED • Set temperature should be -20oC or lower. • Temperature at start of trip should be -18oC or lower. • The unit should not be manually turned off and operating mode should be Auto-start/stop OBSERVATION Courtesy: AFFI/Carrier Transicold* An observation was made on Data Logger Report submitted which highlights problems of AIR CIRCULATION and TEMPERING WITH REFRIGERATION UNIT AND BYPASSING NORMS. Adobe Acrobat Document OBSERVATIONDATA LOGGER REPORT Adobe Acrobat Document THERMOKING TracKing KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 18. I.R.B. MANUFACTURERS SECONDRY DATA SURVEY RESULTS DESIGN STANDARDS Survey points out to the fact that I.R.B. Manufacturing is being carried out in ABSENCE OF STANDARDS AND REGULATIONS IN INDIA without any heat load calculations Specific Heat Below Freezing Pt Carrots has 10% more refrigeration load Refrigeration Unit Cooling Rate should be 1.75 times Heat Vegetables Freezing Temp Btu/lb/oF Carrots -.9oC (30.3oF) 0.46 Sweet Corn -1.3oC (29.4oF) 0.42 Peas -1.5oC (29.3oF) 0.42 Courtesy: USDA* Indian I.R.B. manufacturer use PUF thickness of 90mm to 120mm Note-I.R.B.- Insulated Reefer Box KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 19. I.R.B. MANUFACTURERS SECONDRY DATA SURVEY RESULTS INDIAN I.R.B. SIDE WALLS AND FLOOR BODY ACCESSORIES Indian I.R.B. Manufacturers do not use bulkheads and ducts hence MAINTAINING AIR CIRCULATION IS A PROBLEM Courtesy: TMC RP718A/USDA* Note-I.R.B.- Insulated Reefer Box KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 20. I.R.B. MANUFACTURERS SECONDRY DATA TESTING STANDARDS Indian I.R.B. Manufacturers use hands on rule for testing and there is ABSENCE OF STANDARD TESTING PROCEDURES IN INDIA Courtesy: ATP* • Air Leakage Test • Pull Down Test • Holding Test SURVEY RESULTS Pull Down Test Note-I.R.B.- Insulated Reefer Box KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 21. I.R.B. MANUFACTURERS SECONDRY DATA RATING OF INSULATED REEFER BOXES Indian I.R.B. Manufacturers DO NOT CARRY OUT RATING OF I.R.B. hence end users cannot decide suitability of I.R.B. for transport Courtesy: ATP* SURVEY RESULTS Class E I.R.B.s with a mechanical refrigerating appliance such that Ti is equal to or less than -10oC. Class F I.R.B.s with a mechanical refrigerating appliance such that Ti is equal to or less than -20oC. The K coefficient of equipment of classes E and F shall in every case be equal to or less than 0.40 W/m2K Note-I.R.B.- Insulated Reefer Box KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 22. RECOMMENDATIONS • Revise SOP for measuring temperature • Reduce Loading/ Unloading Time by Palletization • Use Live Temperature Data Logger Monitoring Systems. • Standardize Regulations for Manufacturing I.R.B. • Rating of I.R.B. • Regular Air leakage test • Regular Pull Down and Holding Test • Pre cooling Refrigerated Vehicle to -18oC • Additional data logger for door SUPPLIER AND SAFAL INDIAN I.R.B. MANF. INDIAN COLD CHAIN LOGISTICS KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 23. 1. Revised loading/unloading SOP for measuring temperature 2. Reducing Loading/ Unloading Time and Air Circulation Problem by Palletization. 3. Live Temperature Data Logger Monitoring Systems are required. 4. Air leakage test 5. Regular Pull Down and Holding Test 6. Pre cooling of Refrigerated Vehicle to -18oC. 7. Additional data logger for door. 8. Standards and Regulations for Manufacturing I.R.B. 9. Rating of I.R.B. 5 8 91 4 2 3 67 PREVENTIVE CONTROL DETECTIVE CONTROL TIME ISSUES AIR CIRCULATION ISSUES I.R.B. ISSUES RECOMMENDATIONS KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 24. FEASIBILITY STUDY LO Basis: Interaction with Industrial Experts* KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD 1. Revised loading/unloading SOP for measuring temperature 2. Reducing Loading/ Unloading Time and Air Circulation Problem by Palletization. 3. Live Temperature Data Logger Monitoring Systems are required. 4. Air leakage test 5. Regular Pull Down and Holding Test 6. Pre cooling of Refrigerated Vehicle to -18oC. 7. Additional data logger for door. 8. Standards and Regulations for Manufacturing I.R.B. 9. Rating of I.R.B. 1 4 2 3 5 6 7 8 9 EASE IN IMPLEMENTATION IMPACTOVERTEMPERATURERISE LO ME HI ME HILO
  • 25. MITIGATION PLAN SHORT TERM 1. Palletization of HDPE bags inside the cold storage area at -18oC. As the vehicle docks at loading bay, the pallets should be loaded as fast as possible. It should be unloaded in the similar manner. It will also resolve air circulation problem. 2. Take 3 sample near the door. If it is found -16oC or below, the food product should be unloaded otherwise the food product should be blast cooled. 3. During loading, 4 sample HDPE bags should be marked and its temperature should be measured inside cold storage. During unloading, the same HDPE bags temperature should be measured. 4. Air Leakages of I.R.B. should be checked regularly by Dew Test by looking for dew drops near door seals when Refrigerated unit is running LONG TERM 1. Live Temperature Data Logger Monitoring Systems are required for monitoring Reefer Tucks. 2. Regular Pull Down and Temperature Hold Test needs to be done for checking suitability for -18oC. 3. Pre cooling Refrigerated Vehicle to -18oC. 4. Additional Temperature Data Logger to be installed at doors. I will put a check on air circulation problem. 5. Industry needs to standardize regulations for manufacturing I.R.B. 6. I.R.B needs to be rated as per end temperature use. KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD
  • 26. WAY FORWARD PALLETIZATION PACKAGING KYC EXPLORATORY RESEARCH PROBLEM CLASSIFICATION PROBLEM STATEMENT PROJECT PROPOSAL SUPPLIER & SAFAL WAREHOUSE THIRD PARTY LOGISTICS I.R.B. MANUFACTURERS RECOMMENDATIONS FEASIBILITY STUDY MITIGATION PLAN WAY FORWARD FLEET • Data collection of Reefer Vehicles at Mother Dairy. • Analysis to predict size of IRB (20 ft, 24ft, 28ft & 32 ft) with 95% confidence interval. • Optimization of size of pallets to allow air circulation. • Specification for pallets. • RFQ for palletization solutions. • Financial Impact (Cost/kg). • Checking viability of final packaging at supplier end. • Specification for packaging machine. • RFQ for low cost packaging machine. • Optimization of Supply Chain. • Financial Impact (Cost/kg). • Checking viability of own fleet. • Specification of IRB. • RFQ to IRB manufacturers. • Optimization of Supply Chain. • Financial Impact (Cost/kg). Study of Supply and Demand Points CAPSTONEIIT-KANPUR
  • 27. WITH SPECIAL THANKS TO MR. NAVEEN JHA, Procurement Manager, Mother Dairy F&V Ltd. MR. MIHIR MOHANTA, General Manager Mother Dairy F&V Ltd. MR. ASHOK MIRCHANDANI, MD, Carrier Transicold Member of NCCD Committee on Supply Chain & Logistics MR. TARUN MALHOTRA, Head, Marketing & Business Development, Carrier Transicold MR. V.D. SASINDRAN NAIR, Director, Suraksha Transports Systems (India) Pvt. Ltd. AND ALL MOTHER DAIRY F&V LTD. STAFF