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Horizontal Expansion Strategy




                       VIPUL SACHAN
                       BBA
                       3rd Semester
Objectives
   To understand the concept of Horizontal
    Expansion with respect to Advance Sales and
    Service Pvt. Ltd.
   Evaluate the existing resources.
   To develop the business , expand market
    coverage.
   The benefit of Horizontal Expansion for the
    company at retailers end.
Contents
   Section 1: Company Profile.

   Section 2: Profile of Organization imparting
        training.

   Section 3: Details of Organizational activities.

   Section 4: Conceptual background of topic.

   Section 5: Details of work completed
Section 1
 Company
 Profile
Past and Present
   1894 … A modest start for a bold idea
    A store's owner, Joseph A. Biedenharn, began bottling
    Coca-Cola to sell, using a common glass bottle
    called a Hutchinson


   1899 … The first bottling agreement
    In a meeting with Candler, Benjamin F. Thomas and Joseph
    B. Whitehead obtained exclusive rights to bottle Coca-Cola
    across most of the United States (specifically excluding
    Vicksburg) -- for the sum of one dollar.
Past and Present
   1900-1909 … Rapid growth
    The three pioneer bottlers divided the country into territories
    and sold bottling rights to local entrepreneurs. By 1909, nearly
    400 Coca-Cola bottling plants were operating, most of
    them family-owned businesses . Some were open only during
    hot-weather months when demand was high.

   1916 … Birth of the contour bottle
    A group representing the Company and bottlers asked glass
    manufacturers to offer ideas for a distinctive bottle. The contour
    bottle became one of the few packages ever granted
    trademark status by the U.S. Patent Office. Today, it's
    one of the most recognized icons in the world - even in
    the dark!
Past and Present
   1940s … Post-war growth
    During the war, 64 bottling plants were set up around the world to
    supply the troops. Many of these war-time plants were later
    converted to civilian use, permanently enlarging the bottling system
    and accelerating the growth of the Company's worldwide business.



   1950s … Packaging innovations
    For the first time, consumers had choices of Coca-Cola package
    size and type -- the traditional 6.5-ounce contour bottle, or larger
    servings including 10-, 12- and 26-ounce versions. Cans were also
    introduced, becoming generally available in 1960.
Past and Present
   1960s … New brands introduced
    Following Fanta® in the 1950s, Sprite®, Minute Maid®,
    Fresca® and TaB® joined brand Coca-Cola in the 1960s. Mr.
    Pibb® and Mello Yello® were added in the 1970s. The 1980s
    brought diet Coke® and Cherry Coke®, followed by
    POWERADE® and DASANI® in the 1990s.


   1970s and 80s … Consolidation to serve customers
    The Company encouraged and invested in a number of bottler
    consolidations to assure that its largest bottling partners
    would have capacity to lead the system in working with global
    retailers.
Past and Present
   1990s … New and growing markets
    After the fall of the Berlin Wall, the Company
    invested heavily to build plants in Eastern Europe.
    And as the century closed, more than $1.5 billion was
    committed to new bottling facilities in Africa.

   21 st Century …
    The Coca-Cola bottling system grew up with roots deeply
    planted in local communities. This heritage serves the
    Company well today as people seek brands that honor local
    identity and the distinctiveness of local markets.
Products and Competency

Originated as a soda foundation
 beverage in 1886 to one of the most
 popular beverage over the world
 because:

   Adoption of strong bottling system.
   Massive levels of penetration and recognition.
   Distribution network.
Products and Competency
Products
 Three business units-sparkling
   beverages, still beverages and
   emerging brands will define Coca-
   Cola’s focus in the North America
   market, where it faces stiff
   competition from rival PepsiCo Inc
   and makers of healthier
   beverages such as juices.

   Fanta® in the 1950s, Sprite®,
    Minute Maid®, Fresca® and
    TaB® joined brand Coca-Cola in
    the 1960s. Mr. Pibb® and Mello
    Yello® were added in the 1970s.
    The 1980s brought diet Coke®
    and Cherry Coke®, followed by
    POWERADE® and DASANI® in
    the 1990s. Today hundreds of
    other brands are offered to meet
    consumer preferences in local
    markets around the world.
Section 2
 Profile of Organization
 imparting training
Advance Sales & Service
Pvt. Ltd.
   Advance Sales & Service
    Pvt. Ltd. Is a marketing
    and distribution,
    Franchise of Brindavan
    Bottlers Pvt. Ltd.
   Lucknow, Barabanki,
    Lalitpur, Jhansi,
    Lakhimpur, Sitapur &
    Faizabad are the
    distribution and market
    area for Advane Sales &
    Service Pvt. Ltd.
Management Profile
 General Manager - Sanjeev Garg
 Head of Sales(City)- Rajan Sharma
 Head of Sales(Outer)- B.K. Shrivastav
 Marketing Executive Manager             –
  Chitresh Tiwari
 HR Head – Manu Mehrotra
 HR Executive – Pooja Chandwani
Negative Publicity
   In 2003, it was revealed that
    several midlevel employees had
    rigged a marketing test for
    Frozen Coke done three years
    earlier at Burger King
    Restaurants in Virginia.


   Led to the departure of the head
    of Coke's fountain division, and
    the company issued an apology
    to Burger King and its
    franchisees and offered to pay
    them US$21 million.
Negative Publicity
   2004: the launch of the Dasani brand into
    the European market was cancelled when
    bottles in Britain were found to contain
    elevated levels of bromate, a substance
    that can cause cancer after long-term
    exposure.

   2006: Coca-Cola was accused by the
    Center for Science and Environment
    (CSE) in India of selling products
    containing hazardous pesticide residues.
    These pesticides included chemicals
    which could cause cancers, damage the
    nervous and reproductive systems and
Negative Publicity
   Coca-Cola’s products are
    always labeled as “junk food”.
   People criticize Coca-Cola’s
    beverage contain too much
    sugar and high is calories.
   One of the important factors of causing high
    obesity rate in developed countries.


→   Negative publicity badly affects brand image
    and the demand for Coca-Cola products.
→   Badly affect the company’s growth prospects
    in the international markets.
Sluggish Performance in
North America
   In North America, the sale
    volume recorded falls between
    2006 and 2009.

   Unit case retail volume in North
    America decreased 1% primarily
    2006.

   In early 2009, the domestic
    sales volume dropped 2% in a
    quarter.
Lack of Diversification
   Most of the brands are various kinds of beverages.


   PepsiCo, has a better diversification. PepsiCo’s
    product mix (up to 2009) consists of 63% food, and
    37% beverages.


→   Lack of diversification will affect Coca-Cola’s sales
    seriously if the demand for beverages decreases.
Section 3
 General
 Environment
 Analysis
Globalization
   Growth of use of Internet and other electronic
    technologies — allow firms to collaborate with
    domestic market and expand into world markets.

   Research by Just-Drinks — a global beverage
    industry research institution.

   Between 2009 and 2014, the compound annual
    growth rate (CAGR) of global functional soft drink
    value sales will increase from 5.07% (2001-2008)
    to 5.84% (2009-2014). The global soft drinks
    market is estimated to reach a value of at least
    US$484 billion by 2014.
Increasing Concerns on
Health Issue
   Soft drinks have been introduced for more than a
    century. Buyers want innovation with the products
    they buy.


   Increasing concerns on healthy lifestyle, especially
    in developed countries. Consumer awareness of
    health problems arising from obesity and inactive
    lifestyles represent a serious risk of the
    carbonated drinks sector.


→   Lead Coca-Cola to differentiate its products in
    order to increase sales in a stagnant market.
Section 4
 External Analysis
(Porter’s Five Forces)
Five Forces              Model
1. Threat of             New Entrants
   Low in the soft-drink industry.
   High fixed costs.
   Limited bottlers , new entrants , build their
    bottling plants.
   High capital requirement , 1998 - US$75
    million.
   Advertising and marketing expenditure in the
    industry , 2000 - around US$2.6billion
    (mainly by Coca-Cola, Pepsi and their
    bottlers ).
   Extremely difficult for an entrant.
Five Forces             Model
1. Threat of            New Entrants
Coca-Cola and PepsiCo :


Agreements : prohibit bottlers from taking on
new competing brands for similar products.


Backward   integration : buying significant
percent of bottling companies.
Five Forces               Model
1. Threat of              New Entrants
   Retailers enjoy significant margins : 15-20%
    on soft drinks.


   Difficult for the new entrants : at a lower
    margin.


   Heavy advertising.


   Strong brand name.


   Loyal customers.
Five Forces                Model
2. Threat of               Substitutes
   Strong.
   Many kinds of substitutes appear.
    (bottled water, sports drinks and coffee etc)
   Increase of numbers and varieties of water
    and sports drinks.
   Trend to healthier drinks.
   Coffee and tea – caffeine.
   Low switching costs.
   Substitute products are quality and
    innovation.
Five Forces               Model
3. Threat of              Suppliers
   Low.

   Does not do any bottling itself.

   Done by independent bottlers.

   Coca-Cola Enterprises.

   Coca-Cola integrated Coca-Cola Enterprises

    earlier in 2010.

   Better control distribution.

   Quicker to market with products.
Five Forces Model
4. Bargaining Power of Buyers
   Moderate.

   Buyers : Large grocers, convenience stores,

    supermarkets, and restaurants.

   Buy large volumes - bargain a lower price.

   Decreased demand for unhealthy soft-drinks

    - larger bargaining power.
Five Forces Model
5. Competitive Rivalry
   Strong.

   The competitive pressure from rival sellers is the

    greatest challenging faced by Coca-Cola.

   Main competitor : PepsiCo - power struggle
   Coca-Cola owns four of the top five soft drink
    brands : Coca-Cola, Diet Coke, Fanta, and
    Sprite.

   North America : PepsiCo US$22billion
                    Coca-Cola        US$7billion

   Global market : Coca-Cola has higher sales.
Five Forces Model
5. Competitive Rivalry
   Brand name loyalty.

   The Brand Keys’ Customer Loyalty Leaders

    Survey (Brand Loyalty, 2010).

   Diet Pepsi ranked 258 th (the highest ranking

    of soft drink).

   Diet Coke ranked 336 th (the highest ranking

    of Coca-Cola’s product).
Section 5
  Key Future
  Challenges and
S trategic
Recommendations
Declining Sales Volume
                          Volume sale of carbonated
            Year
                               soft drink in US
            2005                    - 0.2%
            2006                   - 0.6%
            2007                   - 2.3%
            2008                   - 3.0%
            2009                   - 2.1%
         2005 – 2009               - 8.2%
   William Pecoriello, a leading beverage industry
    analyst from Morgan Stanley & Co, maintain a
    forecast for a 1.5% annual volume decline for the
    carbonated soft drink segment.
Declining Sales Volume
Recommendations:


Focus  more on bottled water, noncarbonated
drinks, and especially energy drinks.


Growth   of energy drink: 50% in 2006; 10% in
2010.


Energy  drinks and healthy drinks: major
beverage needs of young consumers and
health conscious consumers.
Health and Wellness
Trend
   2001’s study: Daily serving sweetened soft
    drink increases the risk of becoming obese.


   2004’s study: Discouraged obese children to
    take diet soft drinks since they have no
    nutritive value.
Health and Wellness
Trend
   Most soft drink consumers are slowly shifting
    their consumption to products that are
    healthier or have fewer negative side-effects.


   Elder consumers who concern about
    diabetes: Switch from high-calorie soft drink
    to water or low-calorie juice.


   Young working class: Energy drinks, sport
    drinks, fer organics and more “natural”
    beverage to lower the consumption of
    negative chemicals.
Health and Wellness
Trend
Recommendations:


Provide industry leadership in the health and
wellness area.


Market   different kinds of products for
different population segments :
   – Baby boomers’ market: Tea and water
     beverage which contain less sodium and
     sugar.
   – Young generation market: Sport drink and
     energy drink, organic .
Increased Competition
from PepsiCo
   PepsiCo overtook Coca-Cola in terms of its
    market capitalization in December 2006: Coca-
    Cola US$97.9 bn ; PepsiCo’s US$98.4 bn.


   By the end of 2010, Pepsi Co has a higher gross
    profit than Coca-Cola by US$8.8 billion.


→   PepsiCo can invest more capital on research &
    development on beverage.


→   PepsiCo will remain a strong threat for Coca-
    Cola.
Increased Competition
from PepsiCo
Recommendations:


Within the products in PepsiCo, only 37% of
products are beverages.


→Verticalexpansion of Coca-Cola vs
Horizontal expansion of PepsiCo .


→Focus  on beverages business and related
businesses, e.g. bottling, sugar plantation, or
even tin can and glass recycling business.
Coca-Cola should be sensitive of
any new trend and position itself
 as a unique brand in order to
keep its competitive advantage.

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coca cola

  • 1. Horizontal Expansion Strategy VIPUL SACHAN BBA 3rd Semester
  • 2. Objectives  To understand the concept of Horizontal Expansion with respect to Advance Sales and Service Pvt. Ltd.  Evaluate the existing resources.  To develop the business , expand market coverage.  The benefit of Horizontal Expansion for the company at retailers end.
  • 3. Contents  Section 1: Company Profile.  Section 2: Profile of Organization imparting training.  Section 3: Details of Organizational activities.  Section 4: Conceptual background of topic.  Section 5: Details of work completed
  • 5. Past and Present  1894 … A modest start for a bold idea A store's owner, Joseph A. Biedenharn, began bottling Coca-Cola to sell, using a common glass bottle called a Hutchinson  1899 … The first bottling agreement In a meeting with Candler, Benjamin F. Thomas and Joseph B. Whitehead obtained exclusive rights to bottle Coca-Cola across most of the United States (specifically excluding Vicksburg) -- for the sum of one dollar.
  • 6. Past and Present  1900-1909 … Rapid growth The three pioneer bottlers divided the country into territories and sold bottling rights to local entrepreneurs. By 1909, nearly 400 Coca-Cola bottling plants were operating, most of them family-owned businesses . Some were open only during hot-weather months when demand was high.  1916 … Birth of the contour bottle A group representing the Company and bottlers asked glass manufacturers to offer ideas for a distinctive bottle. The contour bottle became one of the few packages ever granted trademark status by the U.S. Patent Office. Today, it's one of the most recognized icons in the world - even in the dark!
  • 7. Past and Present  1940s … Post-war growth During the war, 64 bottling plants were set up around the world to supply the troops. Many of these war-time plants were later converted to civilian use, permanently enlarging the bottling system and accelerating the growth of the Company's worldwide business.  1950s … Packaging innovations For the first time, consumers had choices of Coca-Cola package size and type -- the traditional 6.5-ounce contour bottle, or larger servings including 10-, 12- and 26-ounce versions. Cans were also introduced, becoming generally available in 1960.
  • 8. Past and Present  1960s … New brands introduced Following Fanta® in the 1950s, Sprite®, Minute Maid®, Fresca® and TaB® joined brand Coca-Cola in the 1960s. Mr. Pibb® and Mello Yello® were added in the 1970s. The 1980s brought diet Coke® and Cherry Coke®, followed by POWERADE® and DASANI® in the 1990s.  1970s and 80s … Consolidation to serve customers The Company encouraged and invested in a number of bottler consolidations to assure that its largest bottling partners would have capacity to lead the system in working with global retailers.
  • 9. Past and Present  1990s … New and growing markets After the fall of the Berlin Wall, the Company invested heavily to build plants in Eastern Europe. And as the century closed, more than $1.5 billion was committed to new bottling facilities in Africa.  21 st Century … The Coca-Cola bottling system grew up with roots deeply planted in local communities. This heritage serves the Company well today as people seek brands that honor local identity and the distinctiveness of local markets.
  • 10. Products and Competency Originated as a soda foundation beverage in 1886 to one of the most popular beverage over the world because:  Adoption of strong bottling system.  Massive levels of penetration and recognition.  Distribution network.
  • 11. Products and Competency Products  Three business units-sparkling beverages, still beverages and emerging brands will define Coca- Cola’s focus in the North America market, where it faces stiff competition from rival PepsiCo Inc and makers of healthier beverages such as juices.  Fanta® in the 1950s, Sprite®, Minute Maid®, Fresca® and TaB® joined brand Coca-Cola in the 1960s. Mr. Pibb® and Mello Yello® were added in the 1970s. The 1980s brought diet Coke® and Cherry Coke®, followed by POWERADE® and DASANI® in the 1990s. Today hundreds of other brands are offered to meet consumer preferences in local markets around the world.
  • 12. Section 2 Profile of Organization imparting training
  • 13. Advance Sales & Service Pvt. Ltd.  Advance Sales & Service Pvt. Ltd. Is a marketing and distribution, Franchise of Brindavan Bottlers Pvt. Ltd.  Lucknow, Barabanki, Lalitpur, Jhansi, Lakhimpur, Sitapur & Faizabad are the distribution and market area for Advane Sales & Service Pvt. Ltd.
  • 14. Management Profile  General Manager - Sanjeev Garg  Head of Sales(City)- Rajan Sharma  Head of Sales(Outer)- B.K. Shrivastav  Marketing Executive Manager – Chitresh Tiwari  HR Head – Manu Mehrotra  HR Executive – Pooja Chandwani
  • 15. Negative Publicity  In 2003, it was revealed that several midlevel employees had rigged a marketing test for Frozen Coke done three years earlier at Burger King Restaurants in Virginia.  Led to the departure of the head of Coke's fountain division, and the company issued an apology to Burger King and its franchisees and offered to pay them US$21 million.
  • 16. Negative Publicity  2004: the launch of the Dasani brand into the European market was cancelled when bottles in Britain were found to contain elevated levels of bromate, a substance that can cause cancer after long-term exposure.  2006: Coca-Cola was accused by the Center for Science and Environment (CSE) in India of selling products containing hazardous pesticide residues. These pesticides included chemicals which could cause cancers, damage the nervous and reproductive systems and
  • 17. Negative Publicity  Coca-Cola’s products are always labeled as “junk food”.  People criticize Coca-Cola’s beverage contain too much sugar and high is calories.  One of the important factors of causing high obesity rate in developed countries. → Negative publicity badly affects brand image and the demand for Coca-Cola products. → Badly affect the company’s growth prospects in the international markets.
  • 18. Sluggish Performance in North America  In North America, the sale volume recorded falls between 2006 and 2009.  Unit case retail volume in North America decreased 1% primarily 2006.  In early 2009, the domestic sales volume dropped 2% in a quarter.
  • 19. Lack of Diversification  Most of the brands are various kinds of beverages.  PepsiCo, has a better diversification. PepsiCo’s product mix (up to 2009) consists of 63% food, and 37% beverages. → Lack of diversification will affect Coca-Cola’s sales seriously if the demand for beverages decreases.
  • 20. Section 3 General Environment Analysis
  • 21. Globalization  Growth of use of Internet and other electronic technologies — allow firms to collaborate with domestic market and expand into world markets.  Research by Just-Drinks — a global beverage industry research institution.  Between 2009 and 2014, the compound annual growth rate (CAGR) of global functional soft drink value sales will increase from 5.07% (2001-2008) to 5.84% (2009-2014). The global soft drinks market is estimated to reach a value of at least US$484 billion by 2014.
  • 22. Increasing Concerns on Health Issue  Soft drinks have been introduced for more than a century. Buyers want innovation with the products they buy.  Increasing concerns on healthy lifestyle, especially in developed countries. Consumer awareness of health problems arising from obesity and inactive lifestyles represent a serious risk of the carbonated drinks sector. → Lead Coca-Cola to differentiate its products in order to increase sales in a stagnant market.
  • 23. Section 4 External Analysis (Porter’s Five Forces)
  • 24. Five Forces Model 1. Threat of New Entrants  Low in the soft-drink industry.  High fixed costs.  Limited bottlers , new entrants , build their bottling plants.  High capital requirement , 1998 - US$75 million.  Advertising and marketing expenditure in the industry , 2000 - around US$2.6billion (mainly by Coca-Cola, Pepsi and their bottlers ).  Extremely difficult for an entrant.
  • 25. Five Forces Model 1. Threat of New Entrants Coca-Cola and PepsiCo : Agreements : prohibit bottlers from taking on new competing brands for similar products. Backward integration : buying significant percent of bottling companies.
  • 26. Five Forces Model 1. Threat of New Entrants  Retailers enjoy significant margins : 15-20% on soft drinks.  Difficult for the new entrants : at a lower margin.  Heavy advertising.  Strong brand name.  Loyal customers.
  • 27. Five Forces Model 2. Threat of Substitutes  Strong.  Many kinds of substitutes appear. (bottled water, sports drinks and coffee etc)  Increase of numbers and varieties of water and sports drinks.  Trend to healthier drinks.  Coffee and tea – caffeine.  Low switching costs.  Substitute products are quality and innovation.
  • 28. Five Forces Model 3. Threat of Suppliers  Low.  Does not do any bottling itself.  Done by independent bottlers.  Coca-Cola Enterprises.  Coca-Cola integrated Coca-Cola Enterprises earlier in 2010.  Better control distribution.  Quicker to market with products.
  • 29. Five Forces Model 4. Bargaining Power of Buyers  Moderate.  Buyers : Large grocers, convenience stores, supermarkets, and restaurants.  Buy large volumes - bargain a lower price.  Decreased demand for unhealthy soft-drinks - larger bargaining power.
  • 30. Five Forces Model 5. Competitive Rivalry  Strong.  The competitive pressure from rival sellers is the greatest challenging faced by Coca-Cola.  Main competitor : PepsiCo - power struggle  Coca-Cola owns four of the top five soft drink brands : Coca-Cola, Diet Coke, Fanta, and Sprite.  North America : PepsiCo US$22billion Coca-Cola US$7billion  Global market : Coca-Cola has higher sales.
  • 31. Five Forces Model 5. Competitive Rivalry  Brand name loyalty.  The Brand Keys’ Customer Loyalty Leaders Survey (Brand Loyalty, 2010).  Diet Pepsi ranked 258 th (the highest ranking of soft drink).  Diet Coke ranked 336 th (the highest ranking of Coca-Cola’s product).
  • 32. Section 5 Key Future Challenges and S trategic Recommendations
  • 33. Declining Sales Volume Volume sale of carbonated Year soft drink in US 2005 - 0.2% 2006 - 0.6% 2007 - 2.3% 2008 - 3.0% 2009 - 2.1% 2005 – 2009 - 8.2%  William Pecoriello, a leading beverage industry analyst from Morgan Stanley & Co, maintain a forecast for a 1.5% annual volume decline for the carbonated soft drink segment.
  • 34. Declining Sales Volume Recommendations: Focus more on bottled water, noncarbonated drinks, and especially energy drinks. Growth of energy drink: 50% in 2006; 10% in 2010. Energy drinks and healthy drinks: major beverage needs of young consumers and health conscious consumers.
  • 35. Health and Wellness Trend  2001’s study: Daily serving sweetened soft drink increases the risk of becoming obese.  2004’s study: Discouraged obese children to take diet soft drinks since they have no nutritive value.
  • 36. Health and Wellness Trend  Most soft drink consumers are slowly shifting their consumption to products that are healthier or have fewer negative side-effects.  Elder consumers who concern about diabetes: Switch from high-calorie soft drink to water or low-calorie juice.  Young working class: Energy drinks, sport drinks, fer organics and more “natural” beverage to lower the consumption of negative chemicals.
  • 37. Health and Wellness Trend Recommendations: Provide industry leadership in the health and wellness area. Market different kinds of products for different population segments : – Baby boomers’ market: Tea and water beverage which contain less sodium and sugar. – Young generation market: Sport drink and energy drink, organic .
  • 38. Increased Competition from PepsiCo  PepsiCo overtook Coca-Cola in terms of its market capitalization in December 2006: Coca- Cola US$97.9 bn ; PepsiCo’s US$98.4 bn.  By the end of 2010, Pepsi Co has a higher gross profit than Coca-Cola by US$8.8 billion. → PepsiCo can invest more capital on research & development on beverage. → PepsiCo will remain a strong threat for Coca- Cola.
  • 39. Increased Competition from PepsiCo Recommendations: Within the products in PepsiCo, only 37% of products are beverages. →Verticalexpansion of Coca-Cola vs Horizontal expansion of PepsiCo . →Focus on beverages business and related businesses, e.g. bottling, sugar plantation, or even tin can and glass recycling business.
  • 40. Coca-Cola should be sensitive of any new trend and position itself as a unique brand in order to keep its competitive advantage.