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Coaching
DigiCare Learning Package 7
Educating Students for Digitalized Health Care and Coaching of their Patients.
DigiCare project
This presentation is produced in the DigiCare project go-funded by Erasmus+ Capacity Building for Higher Education, CBHE.
“The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the
views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.”
• This is the 7th presentation of the complete DigiCare Learning Package,
which can also be used as an independent presentation. (All Learning
Packages in the slide 3)
• We recommend to present this 7th learning package by utilizing active
teaching methods, e.g., interactive lecture, flipped learning, individual and
small group discussions (See the ideas we’ve included in the slide notes).
• To get the most out of this package, please read the ideas and suggestions
for further reading material (See the slide notes).
• References and additional information can be found in the end of the
presentation and in the reference slide.
• You may translate any DigiCare presentation into your own teaching
language.
• The images used in the presentations are all licensed under a Creative
Commons license, which allows them to be freely distributed without editing.
Introduction to the DigiCare Model presentation
Example of slide notes.
The DigiCare consortium: Tampere University of Applied Sciences (TAMK, Finland), Escola Superior de Enfermagem de Coimbra (ESEnfC, Portugal),
Vietnam: Hanoi Medical University (HMU), Nam Dinh University of Nursing (NDUN),
Bangladesh: Khulna City Medical College & Hospital (KCMCH), City Medical College & Hospital (CiMCH), and Universal Medical College & Hospital (UMCH).
2. DigiCare
Model
3. Professional
Communication
4. Motivating to
Life-style
Changes
5. Positive
Health
6. Self-
management
7. Coaching
8. 5A’s
Coaching Model
9. GROW
Coaching Model
10. Integrating
Digital Tools
into Coaching
1. Introduction to DigiCare Learning Packages
DigiCare
Learning
Packages
Introduction to DigiCare
Learning Packages
DigiCare Learning Package 7
Learning Package
content
Learning goals
Students….
Preliminary tasks
Pedagogical
methods
Resources &
Materials
Duration (min) Additional tasks for
student’s own
development
Pre-
class
Class
7. Coaching Know general
principals of
coaching.
Read DigiNurse e-book, Chapter 5.6 Coaching, pp. 148-160.
Write down 5 to 10 bullet points:
• What does coaching mean in the healthcare context according to the
chapter?
Teacher will check students’ notes before the lesson
Flipped
learning
Interactive
lecture
Power Point
presentation no:
7.
30
min
15 min DigiNurse e-book
permanent link:
http://urn.fi/URN:ISBN:978
-952-7266-56-4
Learning Package 7. Coaching
• It is recommended to use e.g., Interactive lecturing or Flipped learning when utilizing this Learning Package.
• You can read more about Interactive lecturing and Flipped learning in the online publication: DigiCare Model – Digitalized Healthcare
and Coaching of Patients in an Asian Context. A guide for teachers and students
Read more about Interactive Lecturing:
• BU. (n.d.). Boston University. Center for Teaching & Learning.
Interactive Lecturing. https://www.bu.edu/ctl/guides/interactive-lecturing/
• Richardson, B., & Griffin, D. (2021) 10 Activities to Make Lectures
Interactive. BYU. Brigham Young University. Teach Anywhere.
https://teachanywhere.byu.edu/10-activities-to-make-lectures-interactive
• Starting point. (n.d.). What is Interactive Lecture?
https://serc.carleton.edu/introgeo/interactive/whatis.html
Read more about Flipped Learning:
• FLIP Learning. (n.d.). A community resource brought to you
by the Flipped Learning Network.
https://flippedlearning.org/
• AdvanceHe. (n.d.). Flipped Learning. https://www.advance-
he.ac.uk/knowledge-hub/flipped-learning-0
• Panopto. (2022). What Is Flipped Classroom?
https://www.panopto.com/blog/what-is-a-flipped-classroom/
Coaching
DigiCare Learning Package 7
This presentation is produced in the DigiCare project go-funded by Erasmus+ Capacity Building for Higher Education, CBHE.
“The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the
views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.”
Educating Students for Digitalized Health Care and
Coaching of their Patients.
DigiCare project
Objective
Students know general principles of coaching
Coaching / Mentoring / Health education / Monitoring
1. What do you need to make the decision to start a healthier lifestyle?
2. You can show me how you inject insulin, and I will give you feedback to…
3. Can we review the blood sugar levels you record in your diary?
4. To keep fit, you must walk daily for 30 minutes.
DigiCare Team. 2023 | 9
• Coaching focuses on who the patient is
• Mentoring focuses on what the patient does
• Education focuses on what the patient
“needs” to know
• Monitoring focuses on how the patient
is functioning/feeling on a daily basis
(1)
Coaching
Mentoring
Health education
Monitoring
DigiCare Team. 2023 10
Coaching
DigiCare Team. 2023 12
• Trust and trusting relationship are bases
of coaching
•Coach supports and helps coachee to
realize and strengthen the resources
coachee has
• Coach supports to achieve personal
goals
• Coaching concentrates on strengths
and their development - > positive
health approach
• Both individual and group coaching
(3,4)
Coaching
Coaching
DigiCare Team. 2023 13
• Active presence and listening
• Asking questions that help client to become more
aware of their ways of thinking, pre-assumptions and
beliefs
→encourages into new type of action:
oBroaden perspectives of one’s own life
oRecognize existing resources and strengths
oTake the resources and strengths in use
oFind new ways to achieve their goals and encourage
in applying these ways
→ solutions and options can be found for action to
achieve their goals
(3, 5)
Coaching attitude
• Discover
• Appreciate (Applause)
• Positive language
• Ask for feedback
→ Coaching focuses on future
possibilities, not on past
mistakes
Coaching attitude
requires a growth
mindset from
coach and
coachee
(1, 3, 8)
DigiCare Team. 2023 | 14
Concept of Health coaching
Can be defined as
• helping patients gain the knowledge,
skills, tools and confidence to become
active participants in their care so that
they can reach their self-identified
health goals (4).
DigiCare Team. 2023 | 15
Principles of health coaching
•The health coaching process encourages self-
reflection, self-awareness, self-regulation and
positivity
•Patients are supported to build confidence,
focusing on strengths as they learn from past
failures and successes to overcome barriers and
increase facilitators for change
(3,6)
DigiCare Team. 2023 | 16
Principles of health coaching
1. Assess readiness to change
2. Find out the reasons they want to change
3. Find out about the barriers
This Photo by Unknown Author is licensed under CC BY-NC-
ND
DigiCare Team. 2023 | 17
Digital coaching
• An online communication system that provides
medical assistance to a patient at home Digital
technology methods assist in changing one’s
lifestyle or supporting a healthy lifestyle.
• Properly implemented digital coaching can be
beneficial to patients
• Quick, cheap, customized
(9)
DigiCare Team. 2023 | 18
Health Care Ethics in Patient Coaching
•Respect of human dignity
•Respect of self-determination/autonomy
•Protection of human life
•Promotion of health
•Evidence-based practice
•Collegiality
•Data privacy, protection, confidentiality
(10)
DigiCare Team. 2023 | 19
References
1. Santiesteban L, Young E, Tiarks G C, et al. 2022. Defining Advising, Coaching,
and Mentoring for Student Development in Medical Education. Cureus 14(7):
e27356. doi:10.7759/cureus.27356
2. Biech, E. 2015. Put Me in Coach. 101 Ways to Make Learning Active Beyond
the Classroom. Hoboken, NJ, USA: John Wiley & Sons, Inc. 194–203. Web.
3. Withmore, J. 1996. Coaching for performance. London: Nicholas Brealy.
4. Clement, J. 2017. Inspirerend coachen, De kunst van dynamisch en uitdagend
communiceren (19e dru).Tielt,België: Lannoo.
5. Linder, H., Menzies, D., Kelly, J., Taylor, S., & Shearer, M. 2013. Coaching for
behaviour change in chronic disease: A review of the literature and the
implications for coaching as a self-management intervention. Australian Journal
of Primary Health, 9, 177–185. https://doi.org/10.1071/PY03044
DigiCare Team. 2023 | 20
References
5. Ammentorp J, Uhrenfeldt L, Angel F, Ehrensvärd M, Carlsen EB, Kofoed P. Can
life coaching improve health outcomes?—A systematic review of intervention
studies. BMC Health Serv Res 2013 Oct 22;13(1):428. doi:10.1186/1472-6963-
13-428
6. Atkinson, A., Watling, C.J. & Brand, P.L.P. Feedback and coaching. Eur J Pediatr
181, 441–446 (2022). https://doi.org/10.1007/s00431-021-04118-8
7. Veen, E. V., Bovendeert, J., Backx, F., & Huisstede, B. (2017). E-coaching: New
future for cardiac rehabilitation? A systematic review. Patient education and
counseling, 100(12), 2218–2230. https://doi.org/10.1016/j.pec.2017.04.017
8. Atkinson, A., Watling, C.J. & Brand, P.L.P. Feedback and coaching. Eur J Pediatr
181, 441–446 (2022). https://doi.org/10.1007/s00431-021-04118-8
DigiCare Team. 2023 | 21
References
9. Veen, E. V., Bovendeert, J., Backx, F., & Huisstede, B. (2017). E-coaching: New
future for cardiac rehabilitation? A systematic review. Patient education and
counseling, 100(12), 2218–2230. https://doi.org/10.1016/j.pec.2017.04.017
10.The International Council of Nurses (ICN) 2021. The ICN Code of Ethics for
Nurses.
DigiCare Team. 2023 | 22
Read more
•Nevelsteen D. & Vandenhoudt, H. Coaching. In DigiNurse Model : A New
Approach to Digital Coaching for Nursing Students. Tampereen
ammattikorkeakoulu, 2021. Print, p. 146-160.
DigiCare Team. 2023 | 23
2. DigiCare
Model
3. Professional
Communication
4. Motivating to
Life-style
Changes
5. Positive
Health
6. Self-
management
7. Coaching
8. 5A’s
Coaching Model
9. GROW
Coaching Model
10. Integrating
Digital Tools
into Coaching
1. Introduction to DigiCare Learning Packages
DigiCare
Learning
Packages
Thank you for your
attention.
The next DigiCare
Learning Package is
8. 5A’s Coaching Model

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Coaching. DigiCare Learning Package 7. pptx

  • 1. Coaching DigiCare Learning Package 7 Educating Students for Digitalized Health Care and Coaching of their Patients. DigiCare project This presentation is produced in the DigiCare project go-funded by Erasmus+ Capacity Building for Higher Education, CBHE. “The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.”
  • 2. • This is the 7th presentation of the complete DigiCare Learning Package, which can also be used as an independent presentation. (All Learning Packages in the slide 3) • We recommend to present this 7th learning package by utilizing active teaching methods, e.g., interactive lecture, flipped learning, individual and small group discussions (See the ideas we’ve included in the slide notes). • To get the most out of this package, please read the ideas and suggestions for further reading material (See the slide notes). • References and additional information can be found in the end of the presentation and in the reference slide. • You may translate any DigiCare presentation into your own teaching language. • The images used in the presentations are all licensed under a Creative Commons license, which allows them to be freely distributed without editing. Introduction to the DigiCare Model presentation Example of slide notes. The DigiCare consortium: Tampere University of Applied Sciences (TAMK, Finland), Escola Superior de Enfermagem de Coimbra (ESEnfC, Portugal), Vietnam: Hanoi Medical University (HMU), Nam Dinh University of Nursing (NDUN), Bangladesh: Khulna City Medical College & Hospital (KCMCH), City Medical College & Hospital (CiMCH), and Universal Medical College & Hospital (UMCH).
  • 3. 2. DigiCare Model 3. Professional Communication 4. Motivating to Life-style Changes 5. Positive Health 6. Self- management 7. Coaching 8. 5A’s Coaching Model 9. GROW Coaching Model 10. Integrating Digital Tools into Coaching 1. Introduction to DigiCare Learning Packages DigiCare Learning Packages
  • 4. Introduction to DigiCare Learning Packages DigiCare Learning Package 7
  • 5. Learning Package content Learning goals Students…. Preliminary tasks Pedagogical methods Resources & Materials Duration (min) Additional tasks for student’s own development Pre- class Class 7. Coaching Know general principals of coaching. Read DigiNurse e-book, Chapter 5.6 Coaching, pp. 148-160. Write down 5 to 10 bullet points: • What does coaching mean in the healthcare context according to the chapter? Teacher will check students’ notes before the lesson Flipped learning Interactive lecture Power Point presentation no: 7. 30 min 15 min DigiNurse e-book permanent link: http://urn.fi/URN:ISBN:978 -952-7266-56-4 Learning Package 7. Coaching • It is recommended to use e.g., Interactive lecturing or Flipped learning when utilizing this Learning Package. • You can read more about Interactive lecturing and Flipped learning in the online publication: DigiCare Model – Digitalized Healthcare and Coaching of Patients in an Asian Context. A guide for teachers and students Read more about Interactive Lecturing: • BU. (n.d.). Boston University. Center for Teaching & Learning. Interactive Lecturing. https://www.bu.edu/ctl/guides/interactive-lecturing/ • Richardson, B., & Griffin, D. (2021) 10 Activities to Make Lectures Interactive. BYU. Brigham Young University. Teach Anywhere. https://teachanywhere.byu.edu/10-activities-to-make-lectures-interactive • Starting point. (n.d.). What is Interactive Lecture? https://serc.carleton.edu/introgeo/interactive/whatis.html Read more about Flipped Learning: • FLIP Learning. (n.d.). A community resource brought to you by the Flipped Learning Network. https://flippedlearning.org/ • AdvanceHe. (n.d.). Flipped Learning. https://www.advance- he.ac.uk/knowledge-hub/flipped-learning-0 • Panopto. (2022). What Is Flipped Classroom? https://www.panopto.com/blog/what-is-a-flipped-classroom/
  • 6. Coaching DigiCare Learning Package 7 This presentation is produced in the DigiCare project go-funded by Erasmus+ Capacity Building for Higher Education, CBHE. “The European Commission’s support for the production of this publication does not constitute an endorsement of the contents, which reflect the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.” Educating Students for Digitalized Health Care and Coaching of their Patients. DigiCare project
  • 7. Objective Students know general principles of coaching
  • 8.
  • 9. Coaching / Mentoring / Health education / Monitoring 1. What do you need to make the decision to start a healthier lifestyle? 2. You can show me how you inject insulin, and I will give you feedback to… 3. Can we review the blood sugar levels you record in your diary? 4. To keep fit, you must walk daily for 30 minutes. DigiCare Team. 2023 | 9
  • 10. • Coaching focuses on who the patient is • Mentoring focuses on what the patient does • Education focuses on what the patient “needs” to know • Monitoring focuses on how the patient is functioning/feeling on a daily basis (1) Coaching Mentoring Health education Monitoring DigiCare Team. 2023 10
  • 11.
  • 12. Coaching DigiCare Team. 2023 12 • Trust and trusting relationship are bases of coaching •Coach supports and helps coachee to realize and strengthen the resources coachee has • Coach supports to achieve personal goals • Coaching concentrates on strengths and their development - > positive health approach • Both individual and group coaching (3,4) Coaching
  • 13. Coaching DigiCare Team. 2023 13 • Active presence and listening • Asking questions that help client to become more aware of their ways of thinking, pre-assumptions and beliefs →encourages into new type of action: oBroaden perspectives of one’s own life oRecognize existing resources and strengths oTake the resources and strengths in use oFind new ways to achieve their goals and encourage in applying these ways → solutions and options can be found for action to achieve their goals (3, 5)
  • 14. Coaching attitude • Discover • Appreciate (Applause) • Positive language • Ask for feedback → Coaching focuses on future possibilities, not on past mistakes Coaching attitude requires a growth mindset from coach and coachee (1, 3, 8) DigiCare Team. 2023 | 14
  • 15. Concept of Health coaching Can be defined as • helping patients gain the knowledge, skills, tools and confidence to become active participants in their care so that they can reach their self-identified health goals (4). DigiCare Team. 2023 | 15
  • 16. Principles of health coaching •The health coaching process encourages self- reflection, self-awareness, self-regulation and positivity •Patients are supported to build confidence, focusing on strengths as they learn from past failures and successes to overcome barriers and increase facilitators for change (3,6) DigiCare Team. 2023 | 16
  • 17. Principles of health coaching 1. Assess readiness to change 2. Find out the reasons they want to change 3. Find out about the barriers This Photo by Unknown Author is licensed under CC BY-NC- ND DigiCare Team. 2023 | 17
  • 18. Digital coaching • An online communication system that provides medical assistance to a patient at home Digital technology methods assist in changing one’s lifestyle or supporting a healthy lifestyle. • Properly implemented digital coaching can be beneficial to patients • Quick, cheap, customized (9) DigiCare Team. 2023 | 18
  • 19. Health Care Ethics in Patient Coaching •Respect of human dignity •Respect of self-determination/autonomy •Protection of human life •Promotion of health •Evidence-based practice •Collegiality •Data privacy, protection, confidentiality (10) DigiCare Team. 2023 | 19
  • 20. References 1. Santiesteban L, Young E, Tiarks G C, et al. 2022. Defining Advising, Coaching, and Mentoring for Student Development in Medical Education. Cureus 14(7): e27356. doi:10.7759/cureus.27356 2. Biech, E. 2015. Put Me in Coach. 101 Ways to Make Learning Active Beyond the Classroom. Hoboken, NJ, USA: John Wiley & Sons, Inc. 194–203. Web. 3. Withmore, J. 1996. Coaching for performance. London: Nicholas Brealy. 4. Clement, J. 2017. Inspirerend coachen, De kunst van dynamisch en uitdagend communiceren (19e dru).Tielt,België: Lannoo. 5. Linder, H., Menzies, D., Kelly, J., Taylor, S., & Shearer, M. 2013. Coaching for behaviour change in chronic disease: A review of the literature and the implications for coaching as a self-management intervention. Australian Journal of Primary Health, 9, 177–185. https://doi.org/10.1071/PY03044 DigiCare Team. 2023 | 20
  • 21. References 5. Ammentorp J, Uhrenfeldt L, Angel F, Ehrensvärd M, Carlsen EB, Kofoed P. Can life coaching improve health outcomes?—A systematic review of intervention studies. BMC Health Serv Res 2013 Oct 22;13(1):428. doi:10.1186/1472-6963- 13-428 6. Atkinson, A., Watling, C.J. & Brand, P.L.P. Feedback and coaching. Eur J Pediatr 181, 441–446 (2022). https://doi.org/10.1007/s00431-021-04118-8 7. Veen, E. V., Bovendeert, J., Backx, F., & Huisstede, B. (2017). E-coaching: New future for cardiac rehabilitation? A systematic review. Patient education and counseling, 100(12), 2218–2230. https://doi.org/10.1016/j.pec.2017.04.017 8. Atkinson, A., Watling, C.J. & Brand, P.L.P. Feedback and coaching. Eur J Pediatr 181, 441–446 (2022). https://doi.org/10.1007/s00431-021-04118-8 DigiCare Team. 2023 | 21
  • 22. References 9. Veen, E. V., Bovendeert, J., Backx, F., & Huisstede, B. (2017). E-coaching: New future for cardiac rehabilitation? A systematic review. Patient education and counseling, 100(12), 2218–2230. https://doi.org/10.1016/j.pec.2017.04.017 10.The International Council of Nurses (ICN) 2021. The ICN Code of Ethics for Nurses. DigiCare Team. 2023 | 22
  • 23. Read more •Nevelsteen D. & Vandenhoudt, H. Coaching. In DigiNurse Model : A New Approach to Digital Coaching for Nursing Students. Tampereen ammattikorkeakoulu, 2021. Print, p. 146-160. DigiCare Team. 2023 | 23
  • 24. 2. DigiCare Model 3. Professional Communication 4. Motivating to Life-style Changes 5. Positive Health 6. Self- management 7. Coaching 8. 5A’s Coaching Model 9. GROW Coaching Model 10. Integrating Digital Tools into Coaching 1. Introduction to DigiCare Learning Packages DigiCare Learning Packages Thank you for your attention. The next DigiCare Learning Package is 8. 5A’s Coaching Model

Editor's Notes

  1. Ideas for teachers or presenters Please, note that the first 5 slides are for the teachers’ information prior to using this Learning Package and implementing this into the course or curriculum.
  2. Ideas for teachers or presenters Please, use the presentation in the class starting from this slide.
  3. Ideas for teachers/presenters: Give students some minutes to discuss (in pair, trios, or small groups): What is coaching?
  4. Ideas for teachers/presenters: Ask the student match COACHING / MENTORING / HEALTH EDUCATION / MONITORING with suitable question 1. What do you need to make the decision to start a healthier lifestyle? => Coaching 2. You can show me how you inject insulin and I will give you feedback to… => Mentoring 3. Can we review the blood sugar levels you record in your diary? => Monitoring 4. To keep fit, you must walk daily for 30 minutes. => Health Education
  5. Ideas for teachers/presenters: - Mentorship, coaching, and advising are well-recognized approaches used by educators to help young healthcare learners accomplish their personal and professional goals and objectives It is important to distinguish between the primary duties of a mentor, coach, and mentor in the context of higher medical education. A clear distinction between mentor, coach, and mentor in medical education will strengthen the student learning experience and improve the teacher-learner relationship. These definitions can also benefit trainers by providing a clear framework for their responsibilities, which can be used to evaluate or identify future promotions.
  6. Ideas for teachers/presenters: - Coaching is a useful way of developing people's skills and abilities, and of boosting performance. It can also help deal with issues and challenges before they become major problems. A coaching session will typically take place as a conversation between the coach and the coachee, and it focuses on helping the coachee discover answers for themselves. After all, people are much more likely to engage with solutions that they have discovered themselves, rather than those that are forced upon them. (2, 3.) For the medical sector professional coaching is conducted by qualified people who work with patients to improve their efficiency and performance and help them develop its full potential. (2, 3.)
  7. Ideas for teachers/presenters: Invent some examples or ask students to invent them.
  8. Ideas for teachers/presenters: - Ask students to describe how you can recognice a growth mindset. - Discuss about different scenarios about the differences between teacher's and learner's attitude; and healthcare provider's and patient's attitude.
  9. Ideas for teachers/presenters: Health coaching is a patient-centered and supported self-management intervention aiming at a behavioural change. Patients are encouraged to be active in participation in self-care based on personal goals and individual motivation to change. (5).
  10. Ideas for teachers/presenters: Assess readiness to change  Readiness is influenced by how important the behaviour is to the patient and how confident they feel about changing their behaviour. Using rating questions is an effective way to gauge confidence and importance.  Find out the reasons they want to change  - The patient will describe why change is important to them, and you can reflect these motivational hooks back to the patient to strengthen their decision to change. Find out about the barriers - Asking the reasons of their choice can reveal the barriers and reasons why change is not a priority. (3, 6.)
  11. Ideas for teachers/presenters: - Also referred to as e-coaching - Healthcare institutions need to integrate the intelligent use of the aforementioned new technologies into their curriculum so that students learn to become allround coaches (using digital and communication skills) to support the self-management of the patients. 
  12. Ideas for teachers/presenters: The use of individual data concerning health brings ethical concerns and challenges, such as data protection, focusing on privacy and security. 
  13. Ideas for teachers/presenters: