The document discusses whether companies should adopt cloud computing in 2010 and how to address risks. It provides examples of companies successfully using cloud computing. The key points are: - Cloud computing offers opportunities for quick wins and cost savings but also risks that must be mitigated. - Companies that plan and execute cloud strategies will be better positioned than those that do not. - Major companies entrust key data to public clouds like Salesforce, showing security concerns need not prevent cloud adoption. - Standards, careful partner selection, governance and pilot projects can help address security, control and other risks.

1. www.cloudtp.com CONFIDENTIAL 1

2. Agenda
In 2010, should you care about
cloud computing?
Can you get quick wins?
Can you mitigate risks?
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3. Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
Yes Yes Yes Yes Yes
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4. CIO in 2010
“If by mid-year you have not
developed and begun to
execute upon an ambitious
and enterprise-wide cloud Bob Evans
GlobalCIO.com
Information Week
strategy, then by year-end
the odds are good you'll no
longer be a CIO.”
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5. What are the cloud layers?
Who uses them?
 Business Analysts
Business Users   Developers
 Developers
 IT
Source: David Wells, BeyeNetwork
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6. Cloud is where the best
solutions will be found
“The single biggest reason
public clouds will dominate
the next era of IT:
The public cloud is where the
best and richest variety of
business solutions will be
found.” Frank Gens
IDC Cloud Research Group
IDC is telling you the future is cloud.
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7. Cloud accelerates the
pace of innovation
"The most interesting aspect
of the cloud isn't the cost. It's
the pace of innovation"
Rajen Sheth
Invented Google Apps
Cloud solves the 80/20 and is now the suite’s
Senior Product Manager
maintenance/innovation problem giving
enterprises flexibility and speed.
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8. Cloud also saves money
Companies that took a disciplined approach to adopting
cloud computing reduced costs by an average of 18% and
data center power consumption by 16%. Companies that
adopted cloud computing haphazardly increased IT costs by 2-
3%.
Business Drivers for Cloud Adoption:
◦45% - Reduce cost of IT infrastructure
◦31% - Enhance competitive advantage
◦19% - Inflexibility of current infrastructure
◦13% - Need to support additional users or services
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9. Cloud gives mid-market
enterprises scale
Anyone, anywhere can get access to
cost-effective scalable computing resources
SMBs now have elastic high-end global
computing power at their fingertips, minimizing
the competitive advantage of size.
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10. Cloud is the next logical step
Cloud is evolutionary
Cloud frees your resources
Cloud is changing the game
Cloud computing
Internal
data center-centric
applications
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11. Cloud success: Government
Nebula Launches – the US Government Gets Cloud
Computing Right!
 The US government will use 2010 developing and executing
pilot cloud-based projects.
 Each government agency must consider virtualization and data center
consolidation in their IT budget planning.
 Each agency can now quickly request, approve, and deploy Software as a
Service applications.
 The US government projects 6 months of time savings and $1.7 million
dollars in procurement and deployment costs per application.
If government, which is considered slow, can do it, Source: Cloud
you can do it! Achieve a shorter time to market. Computing Journal
October 4, 2009
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12. Cloud success:
Cross-Enterprise Collaboration
Eli Lilly is reducing the time it takes to develop new medicines
using cloud computing and collaboration.
 Lilly is scaling cloud computing environments up and down to meet the
changing needs of its researchers' workloads.
 Cloud computing has allowed Lilly to establish external collaboration
environments in minutes.
Source: www.informationweek.com
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13. Ah, but what about risk?
Reducing risk
is the 3rd most
important job
of a CIO.
Laef Olson
CIO, RightNow Technologies
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14. Is the cloud secure enough?
How secure is my data?
Yes
How private is my data?
Where in the world SaaS Is my data
is the cloud? PaaS encrypted?
Can I VPN into
Read the fine print IaaS the cloud?
Who is doing Who is responsible
backups? for my data?
Is the cloud more or less secure than your current practices?
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15. Success: Health Info Security
WASHINGTON, DC, September 30, 2009 — Harris Corporation, in
collaboration with Cisco Systems, has demonstrated the ability to rapidly,
safely, and securely exchange healthcare information in a virtual — or
cloud — computing environment.
 …security and privacy of web-based health information remains protected with a
service as data is encrypted in transit and stored securely in the cloud.
 ... a standards-based, scalable, open-source gateway solution that enables secure
health information exchange between health information organizations across
the Nationwide Health Information Network (NHIN)
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16. Success: Credit Card Security
 Predictix cloud solutions provide advanced PCI-compliant merchandising
solutions to retailers with lower risk and more compelling economics
than traditional software alternatives.
 Security is the key. Predictix leverages technology from enStratus
for a configurable automated encryption system from the file
system to backup management to network communications that
enables total data security. enStratus also provides intrusion
detection and has a "no credentials in the cloud" policy.
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17. Success: Cloud Adoption
Security concerns have not stopped major companies from
entrusting key client and financial information in the cloud.
Salesforce.com has 50,000+ customers, 1.5 million subscribers,
$1 billion in annual revenue, 53% market share, and a market
capitalization of $8 billion.
Example customers include: NBC, Avis, Canon, Chrysler,
Deutsche Bank, E-Trade, and Prudential.
Companies can save $1MM by migrating
from Siebel Sales to SalesForce.com
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18. Will I have enough control?
Yes
Will the provider Do I need a special team
share information? for cloud governance?
How can I integrate What can I do if there is a breach?
with the cloud? In a foreign country?
How can I monitor usage and performance?
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19. Are cloud standards enough?
Yes
Will my internal apps integrate Inter-cloud interoperability -
with apps in the cloud? fact or fiction
Can I migrate from
one cloud to another?
Will my apps written for one cloud
work on another cloud?
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20. Success: Open Standards
 …The number and quality of physical security safeguards taken by
the EC2 and S3 teams were incredibly helpful to solidifying our
HIPAA compliance.
 Our encrypted communication, access, and storage
requirements were met with open standards that the AWS team
easily facilitates.
 “By allowing self-service & management of our infrastructure, we
had to worry even less about prying eyes against our customers’
sensitive data.”
Source: http://aws.amazon.com/solutions/case-studies/ddsweblink /
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21. Is there sufficient reliability,
availability and performance? Yes
99.9%...is that good enough?
How fast are we going?
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22. Agenda
In 2010, should you care about
cloud computing?
Can you get quick wins?
Can you mitigate risks?
How do you get there?
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23. Where do I want my cloud?
Cloud Service
Enterprise
Provider
Private cloud
Cloud Service
Enterprise
Provider
Public cloud
Cloud Service
Enterprise
Hybrid cloud Provider
and
We recommend hybrid for mid-market enterprises in 2010.
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24. Cloud - How do you get there?
Step 1: Get CEO Support
Step 2: Define Your Goals
Step 3: Determine organizational
core competencies.
Step 4: Leverage qualified partners to deliver the rest.
Is transitioning to cloud computing a core competency?
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25. ―There‖ looks something
like this
Cloud
Partner #2
Cloud
Partner #1
Cloud
Partner #3
Your Core
Competencies
Cloud Cloud
Partner #4 Partner #N
Cloud
Partner #5
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26. But which cloud partners?
Infrastructure as a Service [IaaS] Platform as a Service [PaaS]
Cloud
Ecosystem
By Cloud Technology Partners
Jan. 2010
There are over
3000 SaaS vendors
Source: SaaSShowplace.com
Software as a Service [SaaS] Cloud Tools
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27. Cloud – More best practices
Step 5: Form a cloud task force
Step 6: Establish governance
Step 7: Form a partner management team
Cloud Best Practice Handbook 2010
Form Cloud Task Force
Establish Governance
Form Partner Management Team
Evaluate Current State Architecture
Define Cloud Security & Compliance Policy
Monitor and Measure Cloud Services
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28. Your cloud task force will
help you achieve your goals
improved cloudburst for dramatically lower
speed-to-market dynamic capacity TCO
partner pay-as-you-go /
interconnectedness metered payments
shift capex to virtuous savings
lower opex cycles
universal user
sustainable / low cost / low
experience
green risk pilots
…by lowering costs and enabling business innovation and sustainability
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29. They will demystify the cloud
Cloud Ecosystem
collaboration
sample cloud SaaS,
client partnership
PaaS, IaaS vendors
> relevant
experience
Your Cloud
Task Force
best practices
sample cloud
implementation partners
ROI
driven
>
empowerment
Your cloud team must demystify cloud, navigate hype from reality,
apply best practices, and achieve measurable business results!
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30. They will assess and
prioritize opportunities
Cost of Iterative
ownership and solution
ability to refinement
support
revenue Prioritized
growth Balance benefit, Roadmap
cost, risk, complexity
selected cloud
Explore Cloud Opportunity business
initiatives, Implemen
business & IT opportunity ranking & dependencies, tation
opportunities definition prioritization and business
value justifications
Assess change on
operations Business
Technology
impact
Iterative
and IT
analysis
solution
refinement
Initiatives
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31. They will deliver quick wins
Identify pilot projects. Validate the ROI.
Help the Governance team prioritize and approve them.
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32. They will transform your
enterprise
Cloud
Collaboration
Cloud CRM
Cloud
Storage/Archival
Your Core
Competencies
Cloud Task
Cloud Cloud Force
Computing Analytics
Cloud
Marketing
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33. Need a cloud task force?
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34. That is us      
Cloud
Collaboration
Cloud CRM
Cloud
Storage/Archival
Your Core
Competencies
Cloud Cloud
Computing Analytics
Cloud
Marketing
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35. Let us be your trusted guide 
plan
navigate
de-risk
transition
empower
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36. cloudTP services life cycle
We provide end-to-end advisory, implementation and operational services
transformation
managed
strategy implementation
services
empowerment
cloudTP partners with clients to assess, plan, and implement cloud
computing solutions for business advantage.
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37. Strategy services
transformation
managed
strategy implementation
services
empowerment
Rapid Opportunity Identification (ROI)
great starting point for businesses seeking to identify best cloud computing opportunities
3 week rapid assessment of high-potential areas
business case and ROI to support identified areas
Enterprise Cloud Opportunities (ECO)
- in-depth application portfolio analysis targeting large enterprises
- 8-12 week deep-dive assessment of high-impact areas
- breadth and depth of analysis to identify quick-win, intermediate and long-term opportunities
- strong business case and ROI with estimated annualized savings and business benefit
- identify virtuous cycles of investment – use savings to fund subsequent project phases
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38. Implementation services
transformation
managed
strategy implementation
services
empowerment
Software as a Service (SaaS) Vendor evaluation, selection & negotiation
migrate existing application(s) as-is potentially refactor identify and prioritize requirements
migrate / implement new SaaS application(s) identify vendor space
manage RFP vetting process
Platform as a Service (PaaS) develop integration plan, governance and PMO
establish Dev / Test / QA sandbox in the cloud
build and integrate applications using PaaS Implementation planning & execution
develop program / project plans with dependencies
Infrastructure as a Service (IaaS) manage budgets, resources, deliverables, milestones
migrate systems infrastructure to the cloud project risk mitigation plans, pilots and QA
email, BPM, CMS, servers, storage, DR/BC, cloudbursting
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39. Transformation services
transformation
managed
strategy implementation
services
empowerment
Transformation Empowerment
governance and PMO services provide on-the-job training and mentorship
process, systems and organizational design services develop formalized training curriculum
manage change management program execution conduct formalized training workshops
establish training programs for staff with metrics
provide periodic check points and measurement
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40. Managed services
transformation
managed
strategy implementation
services
empowerment
Managed services planning, selection and Onsite / offsite support, monitoring, reporting
migration & services coordination
identify and prioritize business and IT single point of contact for various managed services
requirements monitor performance and SLA compliance and
conduct vendor selection, evaluation and variances
negotiation proactively monitor performance and issue
plan transition to managed service with resolution
contingency and risk mitigation plan plan and coordinate scheduled outages and
conduct pilots to validate and test managed maintenance
service establish executive and services dashboards
establish / integrate with governance and PMO integrate with governance, PMO and help desk
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41. Q & A / next steps
Let us guide you to the summit of success!
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42. Appendix
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43. cloudTP Services Flow
Each service offering provides the guidance needed to make the next step
toward cloud computing.
Transformation
Managed
Strategy Implementation
Services
Empowerment
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44. ROI results
transformation
managed
strategy Implementation #1
services
empowerment
transformation
transformation
managed managed
ROI implementation strategy Implementation #2
services services
empowerment empowerment
transformation
An ROI session is likely to identify strategy Implementation #3
managed
services
multiple strong candidates
for cloud migration empowerment
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45. Implementation Results
transformation
managed
strategy Implementation #1
services
empowerment
Transformation
Migrating from an internal CRM to strategy implementation
managed
services
Salesforce.com will require
user training and new/changed roles. empowerment
transformation
The same implementation is likely to
require technical training for strategy implementation
managed
services
administration and configuration
Empowerment
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46. Implementation Results
transformation
Implementation #2
managed
strategy Implementation #3
services
Implementation #4
empowerment
transformation
Multiple implementations across strategy implementation
Managed
Services
multiple clouds may make it desirable
to outsource the day-to-day empowerment
management and administration
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47. Services Roadmap
Phase 1 Phase 2 Phase 3
ROI or ECO Transformation
Implementation 1
Empowerment
Implementation 2
Empowerment
Implementation 3
ROI or ECO Implementation 4
Implementation 5
Implementation 6
Managed
Services
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48. cloudTP Services Progression
• cloudTP Rapid Opportunity Identification strategy
• 3 weeks. 3 consultants.
ROI • $75K
• Siebel to SalesForce migration
• 12 weeks. 5 consultants.
Step #1 • Saves up to $1 million over 5 years
• Internally-hosted Email to Google Apps Email
• 1 month. 1 consultant.
Step #2 • Saves $100-$200 per employee per year
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49. <Client Name> IT Roadmap
4 months 8 months 16 months 24 months
Customer One View
Analytics
Report Rationalization within SaaS Business Intelligence
Campaign Mgmt. Relationship Profitability Cross-Sell Support
Retire Legacy
Web
Multi-factor Online Usage Customer Password
Analysis Web Redesign/PaaS Self-service & SSO Solution
authentication
Perimeter Security Network OS Rationalization SaaS IT Helpdesk
Infrastructure
Rationalization Remote Access
Disaster Mgmt/Business Continuity via Cloud
Data Center
SaaS ID Vault Password Self Service Approval Work Flow
Rationalization
Employee SSO Provisioning
Cloudburst Dev/Test
HR SaaS Retire legacy HR, Email, CRM Incentive System SaaS
IT Governance Telecom Business Apps
Shift to Email SaaS SaaS Marketing Recruiting SaaS
Migrate to SaaS CRM Enterprise Collaboration SaaS
Migrate to SaaS Service/Call Center Solution
Bilingual VRU Cell Phone Rat. Centralized Customer Phone Contact
Increase Internet Bandwidth
Strengthen IT
IT Governance / PMO (ongoing)
Governance / PMO
IT Dashboard Vendor Mgmt Office Vendor Report Card (ongoing)
Incentive Alignment Individual Training Plans Training (ongoing)
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