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WHY IT PAYS
SMEs TO KEEP
THEIR HEADS IN
THE CLOUD
ABOUT FUTUREBOOKS




                         We official started in
                         May 2011. One of the
                         first to embrace cloud
                         computing.




www.futurebooks.com.sg
ABOUT FUTUREBOOKS




                         Help you to market and
                         sell your firm




www.futurebooks.com.sg
WHAT IS CLOUD
COMPUTING?



        Cloud computing is the delivery
        of computing as a service rather
        than a product, whereby shared
        resources, software and            Wikipedia’s
        information are provided to        definition
        computers and other devices as
        a utility over the Internet.




www.futurebooks.com.sg
WHAT IS CLOUD
COMPUTING?




                                   Less load, fewer apps
                                   and less data stored on
                                   local devices.




 Photo courtesy of Wikipedia.com




www.futurebooks.com.sg
WHAT IS CLOUD
COMPUTING?

                         Cloud removes HDDs
                         from devices and
                         keeps them in safer,
                         virtual space.




                         All benefits of the
                         device without the
                         cost and maintenance
                         of hard disks and
                         software.




www.futurebooks.com.sg
WHAT IS CLOUD
COMPUTING?




                             Multi-tenancy enables
                             sharing of resources
                             and costs, spread across
                             a large pool of users




Photo courtesy of Servcorp




 www.futurebooks.com.sg
CLOUD FACES SOME
CHALLENGES




                                             25% of SMEs are not
                                             aware of the benefits of
                                             cloud.




 OpinionMatters UK survey of 250 SMEs 2011




www.futurebooks.com.sg
SHORT TERM BENEFITS
OF CLOUD



        Turn capital expenditure into an
        incremental cost
        Quick to register – no installation.
                                                    Cost saving
        No knowledge or instruction manual.
        No ownership or maintenance.
        Instant access anytime and from
        anywhere where the internet is available.




www.futurebooks.com.sg
FEATURES TRANSLATE
INTO ONE BIG BENEFIT


                             More time and resources
                             to focusing on core
                             competency




Photo courtesy of Servcorp




 www.futurebooks.com.sg
GROWTH OF CLOUD
COMPUTING GLOBALLY




                         Awareness of cloud
                         has been steadily
                         growing since 2008




www.futurebooks.com.sg
GROWTH OF CLOUD
COMPUTING IN INDIA




                         “The growth rate of
                         cloud computing in
                         India is four times
                         the global average”

                         - Peter Coffee, Head of
                         Platform Research,
                         Salesforce.com




www.futurebooks.com.sg
GROWTH OF CLOUD
COMPUTING IN INDIA




                         $3 billion dollar market
                         by 2015




                          50% saving to Indian
                         enterprises creating in
                         the process 100,000
                         additional jobs by 2015




www.futurebooks.com.sg
CLOUD GROWTH
SINGAPORE 2011



                                                                                                                                    IBM invest $38 million
                                                                                                                                    in a new Cloud
                                                                                                                                    Computing Data Centre
                                                                                                                                    in Singapore



                                                                                                                                    Dell opens cloud
                                                                                                                                    solution center in
                                                                                                                                    Singapore




http://www.cloudtweaks.com/2011/03/ibm-invests-38-million-in-singapore-data-center-to-address-asia-pacific-cloud-computing-needs/




www.futurebooks.com.sg
DIFFERENT KIND OF
PURCHASE



                         Upgrade is now cloud –
                         no longer RAM, HDD
                         and software.




www.futurebooks.com.sg
CLOUD SOLUTIONS
FOR SINGAPORE
SMEs
WHEN TO GO CLOUD




        Starting an new company or division
        Large IT investments in upgrades or new
        resources                                   Good time to think about
        Decision to outsource a greater number of   cloud
        tasks
        Movement towards a decentralised
        workforce




www.futurebooks.com.sg
CHANGES IN THE OFFICE




                         Cloud will mean no more
                         software in a box,
                         servers, storage discs.




www.futurebooks.com.sg
CHANGES IN THE OFFICE




                         Even telephony is moving
                         to the cloud




www.futurebooks.com.sg
CLOUD SOFTWARE




                         salesforce.com
                         Customer relationship
                         management

                         For less than S$25
                         per month.




www.futurebooks.com.sg
CLOUD SOFTWARE




                         Google Apps users get
                         customised e-mail
                         addresses, mobile e-
                         mail, a calendar, IM
                         access, spam filtering,
                         Google Docs, and
                         Google Sites.

                         For less than S$10
                         per month




www.futurebooks.com.sg
CLOUD SOFTWARE




                         Microsoft Office 365
                         users can access e-mail,
                         documents, contacts
                         and calendars from any
                         device that’s connected
                         to the Internet.

                         For less than S$10
                         per month




www.futurebooks.com.sg
CLOUD SOFTWARE




                         Skype
                         One of the first VOIP
                         services.

                         Free and paid
                         version




www.futurebooks.com.sg
CLOUD SOFTWARE




                         QuickBooks Online.
                         Optimised for the
                         Singapore SME market.

                         Starts at S$10 per
                         month




www.futurebooks.com.sg
CLOUD HOSTING




    Cloud hosting is all
    about incrementally
    increasing fees with
    usage.




www.futurebooks.com.sg
CLOUD STORAGE




                         Store files and access
                         via Windows, Mac,
                         Linux,iPad, iPhone, and
                         smart phone.

                         Free and paid
                         version




www.futurebooks.com.sg
CLOUD PROJECT
MANAGEMENT




                         Basecamp.
                         Collaborate and project
                         manage.

                         Starts at US$49 per
                         month




www.futurebooks.com.sg
REMOTE MEETINGS




                         Web conference with
                         anyone, anywhere, in
                         real time.


                         Starts at US$5 per
                         month (save US$10)




www.futurebooks.com.sg
FILE TRANSFER




                         Send any size file or
                         folder securely across
                         the internet.


                         Starts at US$10 per
                         month




www.futurebooks.com.sg
CLOUD TO
REAWAKEN
OUTSOURCING
ASSIGN ROLES AND
DERIVE MAXIMUM VALUE



          Mobile sales         Service provider     Management
         teams raising        like a bookkeeper     view reports
         cost estimates         works remotely      via desktop




                            Cloud provider




                          Service level agreement




www.futurebooks.com.sg
SWITCH SERVICE PROVIDERS
AND PLATFORMS ANYTIME




                           Low switching costs
                           forces competition and
                           higher levels of service




www.futurebooks.com.sg
NEW MANAGEMENT
STYLE



        Fewer face-to-face meetings and dedicated   SME management
        account persons.                            style will evolve to
                                                    suit an outsource
        Less email communication and more cloud     model.
        collaboration.
        Greater focus on service level agreements
        to set expectations and manage processes.




www.futurebooks.com.sg
SAFETY TIPS
MIGRATING TO
CLOUD
SECURITY BIGGEST
CONCERN




                                     Biggest concern moving
                                     to cloud is security




 Chart courtesy of Apollo Research




www.futurebooks.com.sg
TRUST IS KEY TO
MOVING TO CLOUD




                         Money in the bank
                         wasn’t always money
                         in the bank




www.futurebooks.com.sg
#1. MIGRATE NON-SYSTEM
CRITICAL FUNCTIONS FIRST




                           Start with non-critical
                           apps like remote back-up
                           and accounting




www.futurebooks.com.sg
#2. USE 30 DAY
FREE TRIALS




                         Road test various
                         platforms before
                         committing. Make sure it
                         works for you.




www.futurebooks.com.sg
#3. DEMAND SERVICE
LEVEL AGREEMENTS




                         Establish clear goals for
                         using cloud platform and
                         set expectations.




www.futurebooks.com.sg
#4. PLATFORM
CERTIFICATION




                         Prefer service providers
                         which are recognised by
                         platform providers




www.futurebooks.com.sg
#5. THINK TWICE ABOUT
HARDWARE UPGRADES




                         Cloud requires less
                         computing power and
                         disc space than desktop
                         apps.




www.futurebooks.com.sg
STAY IN TOUCH WITH
FUTUREBOOKS




                         Email us at
                         inquiry@futurebooks.com.sg




                         Follow us
                         twitter/futureb00ks




www.futurebooks.com.sg
TERMS OF USE



Restrictions on Use of Contents                                    4. Any request to otherwise reproduce the Contents from this
1. Except as otherwise provided, the Contents of this              Web Site for publication or commercial use should be
Document shall not be reproduced, republished, uploaded,           addressed to: info@futurebooks.com.sg.
posted, transmitted or otherwise distributed in any way,           Disclaimer of Warranties and Liability
without the prior permission of FUTUREBOOKS PTE LTD. To use        5. The Contents of this Document are provided on an “as is”
any parts of the Contents of this Document, the user must seek     basis without warranties of any kind. To the fullest extent
permission in writing, stating the c Contents for use; intent of   permitted by law, FUTUREBOOKS PTE LTD does not warrant
use; manner of use; time frame of use and identity of the user.    and hereby disclaims any warranty:
FUTUREBOOKS PTE LTD reserves the right to refuse permission        (a) as to the accuracy, correctness, reliability, timeliness, non-
without declaring reason(s); and/or if information submitted by    infringement, title, merchantability or fitness for any particular
user is deemed insufficient.                                       purpose of the Contents of this Document;
2. You may view, download and print the Contents if:               (b) that the Contents available through this Document or any
(a) the Contents are used for non-commercial or personal use       functions associated therewith will be uninterrupted or error-
only and will not be copied or posted on any network               free, or that defects will be corrected or that this Document
computer or broadcast in any media, and                            and the server is and will be free of all viruses and/or other
(b) no alterations, additions or modifications of the Contents     harmful elements.
are made in any way                                                6. FUTUREBOOKS PTE LTD shall also not be liable for any
(c) due acknowledgement is given to “FUTUREBOOKS PTE LTD”          damage or loss of any kind caused as a result (direct or indirect)
and citing the sources for the relevant data extracted.            of the use of the Document, including but not limited to any
3. Modification of any of the Contents or use of the Contents      damage or loss suffered as a result of reliance on the Contents
for any other purpose will be a violation of FUTUREBOOKS PTE       contained in or available from the Document.
LTD ‘s copyright and other intellectual property rights.
Graphics and images on this Document are protected by
copyright and may not be reproduced or appropriated in any
manner without written permission of FUTUREBOOKS PTE LTD.




  www.futurebooks.com.sg

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Servcorp futurebooks cloud computing for smes

  • 1. WHY IT PAYS SMEs TO KEEP THEIR HEADS IN THE CLOUD
  • 2. ABOUT FUTUREBOOKS We official started in May 2011. One of the first to embrace cloud computing. www.futurebooks.com.sg
  • 3. ABOUT FUTUREBOOKS Help you to market and sell your firm www.futurebooks.com.sg
  • 4. WHAT IS CLOUD COMPUTING? Cloud computing is the delivery of computing as a service rather than a product, whereby shared resources, software and Wikipedia’s information are provided to definition computers and other devices as a utility over the Internet. www.futurebooks.com.sg
  • 5. WHAT IS CLOUD COMPUTING? Less load, fewer apps and less data stored on local devices. Photo courtesy of Wikipedia.com www.futurebooks.com.sg
  • 6. WHAT IS CLOUD COMPUTING? Cloud removes HDDs from devices and keeps them in safer, virtual space. All benefits of the device without the cost and maintenance of hard disks and software. www.futurebooks.com.sg
  • 7. WHAT IS CLOUD COMPUTING? Multi-tenancy enables sharing of resources and costs, spread across a large pool of users Photo courtesy of Servcorp www.futurebooks.com.sg
  • 8. CLOUD FACES SOME CHALLENGES 25% of SMEs are not aware of the benefits of cloud. OpinionMatters UK survey of 250 SMEs 2011 www.futurebooks.com.sg
  • 9. SHORT TERM BENEFITS OF CLOUD Turn capital expenditure into an incremental cost Quick to register – no installation. Cost saving No knowledge or instruction manual. No ownership or maintenance. Instant access anytime and from anywhere where the internet is available. www.futurebooks.com.sg
  • 10. FEATURES TRANSLATE INTO ONE BIG BENEFIT More time and resources to focusing on core competency Photo courtesy of Servcorp www.futurebooks.com.sg
  • 11. GROWTH OF CLOUD COMPUTING GLOBALLY Awareness of cloud has been steadily growing since 2008 www.futurebooks.com.sg
  • 12. GROWTH OF CLOUD COMPUTING IN INDIA “The growth rate of cloud computing in India is four times the global average” - Peter Coffee, Head of Platform Research, Salesforce.com www.futurebooks.com.sg
  • 13. GROWTH OF CLOUD COMPUTING IN INDIA $3 billion dollar market by 2015 50% saving to Indian enterprises creating in the process 100,000 additional jobs by 2015 www.futurebooks.com.sg
  • 14. CLOUD GROWTH SINGAPORE 2011 IBM invest $38 million in a new Cloud Computing Data Centre in Singapore Dell opens cloud solution center in Singapore http://www.cloudtweaks.com/2011/03/ibm-invests-38-million-in-singapore-data-center-to-address-asia-pacific-cloud-computing-needs/ www.futurebooks.com.sg
  • 15. DIFFERENT KIND OF PURCHASE Upgrade is now cloud – no longer RAM, HDD and software. www.futurebooks.com.sg
  • 17. WHEN TO GO CLOUD Starting an new company or division Large IT investments in upgrades or new resources Good time to think about Decision to outsource a greater number of cloud tasks Movement towards a decentralised workforce www.futurebooks.com.sg
  • 18. CHANGES IN THE OFFICE Cloud will mean no more software in a box, servers, storage discs. www.futurebooks.com.sg
  • 19. CHANGES IN THE OFFICE Even telephony is moving to the cloud www.futurebooks.com.sg
  • 20. CLOUD SOFTWARE salesforce.com Customer relationship management For less than S$25 per month. www.futurebooks.com.sg
  • 21. CLOUD SOFTWARE Google Apps users get customised e-mail addresses, mobile e- mail, a calendar, IM access, spam filtering, Google Docs, and Google Sites. For less than S$10 per month www.futurebooks.com.sg
  • 22. CLOUD SOFTWARE Microsoft Office 365 users can access e-mail, documents, contacts and calendars from any device that’s connected to the Internet. For less than S$10 per month www.futurebooks.com.sg
  • 23. CLOUD SOFTWARE Skype One of the first VOIP services. Free and paid version www.futurebooks.com.sg
  • 24. CLOUD SOFTWARE QuickBooks Online. Optimised for the Singapore SME market. Starts at S$10 per month www.futurebooks.com.sg
  • 25. CLOUD HOSTING Cloud hosting is all about incrementally increasing fees with usage. www.futurebooks.com.sg
  • 26. CLOUD STORAGE Store files and access via Windows, Mac, Linux,iPad, iPhone, and smart phone. Free and paid version www.futurebooks.com.sg
  • 27. CLOUD PROJECT MANAGEMENT Basecamp. Collaborate and project manage. Starts at US$49 per month www.futurebooks.com.sg
  • 28. REMOTE MEETINGS Web conference with anyone, anywhere, in real time. Starts at US$5 per month (save US$10) www.futurebooks.com.sg
  • 29. FILE TRANSFER Send any size file or folder securely across the internet. Starts at US$10 per month www.futurebooks.com.sg
  • 31. ASSIGN ROLES AND DERIVE MAXIMUM VALUE Mobile sales Service provider Management teams raising like a bookkeeper view reports cost estimates works remotely via desktop Cloud provider Service level agreement www.futurebooks.com.sg
  • 32. SWITCH SERVICE PROVIDERS AND PLATFORMS ANYTIME Low switching costs forces competition and higher levels of service www.futurebooks.com.sg
  • 33. NEW MANAGEMENT STYLE Fewer face-to-face meetings and dedicated SME management account persons. style will evolve to suit an outsource Less email communication and more cloud model. collaboration. Greater focus on service level agreements to set expectations and manage processes. www.futurebooks.com.sg
  • 35. SECURITY BIGGEST CONCERN Biggest concern moving to cloud is security Chart courtesy of Apollo Research www.futurebooks.com.sg
  • 36. TRUST IS KEY TO MOVING TO CLOUD Money in the bank wasn’t always money in the bank www.futurebooks.com.sg
  • 37. #1. MIGRATE NON-SYSTEM CRITICAL FUNCTIONS FIRST Start with non-critical apps like remote back-up and accounting www.futurebooks.com.sg
  • 38. #2. USE 30 DAY FREE TRIALS Road test various platforms before committing. Make sure it works for you. www.futurebooks.com.sg
  • 39. #3. DEMAND SERVICE LEVEL AGREEMENTS Establish clear goals for using cloud platform and set expectations. www.futurebooks.com.sg
  • 40. #4. PLATFORM CERTIFICATION Prefer service providers which are recognised by platform providers www.futurebooks.com.sg
  • 41. #5. THINK TWICE ABOUT HARDWARE UPGRADES Cloud requires less computing power and disc space than desktop apps. www.futurebooks.com.sg
  • 42. STAY IN TOUCH WITH FUTUREBOOKS Email us at inquiry@futurebooks.com.sg Follow us twitter/futureb00ks www.futurebooks.com.sg
  • 43. TERMS OF USE Restrictions on Use of Contents 4. Any request to otherwise reproduce the Contents from this 1. Except as otherwise provided, the Contents of this Web Site for publication or commercial use should be Document shall not be reproduced, republished, uploaded, addressed to: info@futurebooks.com.sg. posted, transmitted or otherwise distributed in any way, Disclaimer of Warranties and Liability without the prior permission of FUTUREBOOKS PTE LTD. To use 5. The Contents of this Document are provided on an “as is” any parts of the Contents of this Document, the user must seek basis without warranties of any kind. To the fullest extent permission in writing, stating the c Contents for use; intent of permitted by law, FUTUREBOOKS PTE LTD does not warrant use; manner of use; time frame of use and identity of the user. and hereby disclaims any warranty: FUTUREBOOKS PTE LTD reserves the right to refuse permission (a) as to the accuracy, correctness, reliability, timeliness, non- without declaring reason(s); and/or if information submitted by infringement, title, merchantability or fitness for any particular user is deemed insufficient. purpose of the Contents of this Document; 2. You may view, download and print the Contents if: (b) that the Contents available through this Document or any (a) the Contents are used for non-commercial or personal use functions associated therewith will be uninterrupted or error- only and will not be copied or posted on any network free, or that defects will be corrected or that this Document computer or broadcast in any media, and and the server is and will be free of all viruses and/or other (b) no alterations, additions or modifications of the Contents harmful elements. are made in any way 6. FUTUREBOOKS PTE LTD shall also not be liable for any (c) due acknowledgement is given to “FUTUREBOOKS PTE LTD” damage or loss of any kind caused as a result (direct or indirect) and citing the sources for the relevant data extracted. of the use of the Document, including but not limited to any 3. Modification of any of the Contents or use of the Contents damage or loss suffered as a result of reliance on the Contents for any other purpose will be a violation of FUTUREBOOKS PTE contained in or available from the Document. LTD ‘s copyright and other intellectual property rights. Graphics and images on this Document are protected by copyright and may not be reproduced or appropriated in any manner without written permission of FUTUREBOOKS PTE LTD. www.futurebooks.com.sg