In this slides you can found briefly explained classification of hotel. Hotels are classified on the basis of target marketing, Location, service level, ownership, star rating and many more. This topic is related to hospitality industry although I haven't added conclusion but you can find this slides very helpful. If any help needed you can contact me via my email. My email is alee.hassan3331@gmail.com

1. Hotel Front Office
Management
Presented To: Prof. Laleesha Chamberlain

2. Group Members
11/10/2019
Muhammad Ali Hassan
2017924122
Sangita KC
2017824141
Samina Thapa
2018524116
Babina Baniya
2018724105

3. Outline of The Presentation
 Introduction to hotel classification
 Target Marketing
 ownership
 Location
 Guests
 Hotel star rating
 Advantages and Disadvantages of Hotel
Classifications
 Conclusion
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4. Introduction
to Hotel
Classification
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It depends upon the hotel
Varies to the services that
hotel provide
Depends upon the size and
rating of hotel

5. Based on target
market
• Based on target market hotels are
classified into several kinds of
different hotels such as;
1) Business Hotel
2) Airport Hotel
3) Suite Hotels
4) Extended Stay Hotels
5) Casino Hotels
6) Homestay/ Bed and Breakfast
7) Tourist Hotels
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6. Based on Business Hotels
 Typically designed on European plan
 Target Business men
 Situated in commercial area
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7. Airport Hotels
 These are the hotels located near the
airport specially international airport.
Target customers are usually
international passengers, cancelled
flight or airline personal.
Airport hotels vary widely upon the
size of hotel and the services they
provide.
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8. Suite Hotel
• Offer room with compact
kitchen
• Cater to relocating people
home away from home
• Suitable for longer business
stay
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9. Extended Stay Hotel
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Often called an apartment hotel
Accomodates guests staying for long period
Rooms are priced to appeal to long term guests

10. Extended Stay hotel
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11. Casino Hotel
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Feature gambling facilities
Guest rooms and food and beverage
facilities are often luxurious.
May offer charter flights for guests
who plan to gamble.
Gambling activities may operate 24
hours a day and 365 days in a year.

12. Casino Hotels

13. Classification of hotels based on ownership
• Based on ownership hotels
are classified as:
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14. Based
on
Independent
hotel
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Not associated with a franchise
Owner acts as the manager
Maybe residential or commercial
May offer full services
Room range from 50~1000

15. Based on franchise
Franchisee owns the land and building
Receives reservation system, advertising, operational management and
management development support from the franchisor.
Pays the corporation franchise fees, startup, rental signs, use of the
corporation’s reservation referral system, national/international advertising.

16. Based on management contract
• Management Contract: Management companies are
organizations that operate properties owned by
others.
• Those other hotels may be owned by individual
persons, partnership or private limited companies.
• The individual hotel, under construction, may
contract with a professional hotel management
company to operate the proposed property.
• These contracts are normally on long-term basis.
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17. Based on Time Share
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This is a new concept in
India but is picking up very
fast.
This is also known as
‘Vacation Ownership’ or
‘Holiday Ownership’
concept.
These properties are in
resort areas like hills,
beaches, forests etc.
Time share involves
individuals who purchases
the ownership of
accommodation for a
specific week or weeks.

18. Based
on
Condominiums
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Similar to timeshares
Have single owner for
limited amount of time.

19. Classification of hotel based on location
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Downtown Hotels
Resort Hotels
Suburban Hotels
Motels
Airport Hotels
Floatels

20. Downtown Hotels
• Located in the heart of city.
• Near big shopping mall or cinemas.
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21. Suburban Hotels
• Located in the suburban areas.
• Mostly located in the quieter
surrounding.
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22. Resort Hotels
• Mostly located near beaches
and hilly areas.
• Cater people who want
relaxation in front of natures.
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23. Airport Hotels
• Mostly located near the
Airport.
• Cater the people who have a
long layover or have missed
the flight.
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24. Motels
• Mostly located near the highways or fuel
pumps.
• Mostly catered by the people who get
tired of long drive.
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25. Floatels
• Established on a luxury cruise ships.
• Cater the people who want to take rest
in a ship.
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26. Classification of Hotels Based on Star Rating
Based on star rating hotels
are classified as:
• One-star hotels
• Two-star hotels
• Three-star hotels
• Four-star hotels
• Five-star hotels
Government agencies or
independent agencies are
responsible for rating the
hotels.

27. One-Star Hotels
• Features of one-star hotels are:
 Smaller in size and independently
owned hotels
 There may be a limited range of
facilities.
 Some bedrooms may not have an en
suite bath or shower.
Meals are not served in a room.
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28. Two-Star Hotels
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Hotels will typically be small to
medium-sized, and offer more extensive
facilities than one-star hotels.
Guests can expect comfortable, well-
equipped overnight accommodation,
usually with an en suite bath or shower.
Reception and other staff will aim for a
more professional than at the one-star
hotel
Hotel will offer a wider range of
services, including food and beverages

29. Three-Star
Hotels
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Three star hotel are more
comfortable than one star and two
star hotel.
Provide a variety of room options.
May not have 24-hour room service.
Will have a restaurant, gym facilities
and other facilities.

30. Four-star
Hotel
Four- star hotels are luxury hotel.
Provide a variety of room and en-suite
options.
Have 24-hour room service.
Will have bar, multiple types of swimming
pools, gym, multiple restaurant, business
meeting room and a large parking space.

31. Five-star
Hotel
Five-star hotel offers maximum of
comfort, luxury and servive.
Mostly have much more facilities than
four-star hotel.
Will be more expensive then four-star
hotel.
Bedrooms have luxury beddings and
are very luxury.
Five-star hotels are often called as
five-star deluxe hotels.

32. Classification of Hotels based on guests
The different kind of guests that
visits hotels are:
 Tourists
 Families
 Business travellers
 Delegates
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33. Tourists
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They travel for sightseeing, recreation, visiting and non-business
activities.
As they are tourists, so they are very price sensitive they usually
live in a hostel or guest house.
They usually don’t care about the facilities that are offered from
luxury hotels.

34. Families
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Thet usually travel on weekends and they want a short break
from their busy routine life.
They are looking for a quiet place to relax and enjoy.
They usually prefer the hotel which offers several kinds of
facilities for recreation and many more.

35. Business
travellers
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As they are businessman, so they
are usually on business trip.
They prefer usually business hotels
near to their working place.
They need different kind of
facilities related to their business
such as meeting rooms and
convention or conference halls.

36. Advantages and Disadvantages of classification of hotels
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37. Conclusion
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38. Summary
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39. References
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40. 11/10/2019