Community IT resources
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This document discusses resources for IT support in the charity sector. It provides information on the Charity IT Association (CITA) and organizations that help charities with technology issues like Lasa, AbilityNet, and the Technology Trust. It also summarizes the results of a charity IT survey that found most charities have no paid IT staff. The webinar aims to promote knowledge sharing resources like Lasa's IT knowledgebase and supplier directory. It outlines the process for volunteers to provide free IT consultations to charities through CITA.
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Community IT resources
- 1. How to fight the credit crunch or do Wherme otroe w fiitnh dles gs ood community IT resources Miles Maier Lasa ICT Champion
- 2. Webinar Presenters Miles Maier – Lasa Gary Moore – CITA Emma Steenson – CITA Paul Webster – Lasa
- 3. Webinar Tips • Ask questions Post questions via chat or raise your virtual hand • Interact Respond to polls during webinar • Focus Avoid multitasking. You may just miss the best part of the presentation • Webinar PowerPoint & Recording PowerPoint and recording links will be shared after the webinar
- 5. Founder members of CITA
- 8. IT in the charity sector Charity IT Survey (2013) •67% no paid IT staff •42% no paid IT staff or IT volunteer Biggest barriers to using tech: •Cost of tech (IT spend is <1% of budget) •IT advice and where to go for trusted help •Basic and intermediate skills and knowledge Signposting to self-help resources
- 9. Knowledgebase (@LasaICT) • Developed and hosted by Lasa • Need for impartial help • 400 articles on all aspect of tech • Jargon free, plain English www.ictknowledgebase.org.uk
- 10. Suppliers Directory (@LasaICT) • Developed and hosted by Lasa • Companies providing technology services to charities • Free, independent and impartial listings • 2 charity references verified by Lasa www.suppliersdirectory.org.uk
- 11. Connecting Care (@LasaICT) • Dept. of Health funded Lasa project • Using, managing and IT skills for health and social care • Technology news, advice and guidance • Summary articles signposting further info Gateway to CITA volunteers http://connectingcare.org.uk/articles/detail/receive-a-free-2- hour-consultation-with-a-strategic-it-volunteer
- 12. AbilityNet (@AbilityNet) AbilityNet – helping disabled people to use digital technology My Computer My Way •Find out how to make the most of the accessibility features built into a computer, laptop, tablet or smartphone www.abilitynet.org.uk/advice-info/my-computer-my-way IT Support at Home •Free IT support at home for disabled people www.abilitynet.org.uk/advice-information/IT-support-for-disabled- people
- 13. Technology Trust (@TechnologyTrust) Providing tech donations, email marketing & online fundraising services to UK charities. www.technology-trust.org/ tt-exchange •Donated tech from Microsoft, Cisco, Adobe, Symantec, etc www.tt-exchange.org/
- 14. Useful #nfptech resources Low cost computers and laptops •Recycled PCs from £99 and Laptops from £149 •Windows 7 and Microsoft Office 2010 included •Unlimited telephone support + 12 months warranty www.happus.eu Digital Unite (@digitalunite) •Guides to using technology, getting online and using the web safely http://digitalunite.com/guides
- 15. Useful #nfptech resources Community How To (@communityhowto) •Useful tools and websites to help smarter work online •Community reviews http://communityhowto.com/ Grow Your Charity On Line (@media_trust) •build a web presence through the many free Google products available for non-profits www.growyourcharityonline.com/
- 16. Tech Surgery: What’s involved for a volunteer? • Sign up to be a volunteer • You will be matched with a request from a charity. We will notify you of this by email: – The email will contain the details of the charity – A briefing document – A link for the form where you must complete your report to the charity • Contact the charity to set up the Tech Surgery • Complete the report form – You can save and return to the form to edit • Submit the form • Once you have submitted the report you will be presented a feedback form where you can give us your thoughts on the Tech Surgery process and any ideas or suggestions for improvements • The report in PDF format will be sent to the charity along with a request for feedback from the charity • What if I can’t complete the Tech Surgery once assigned? – Let us know as soon as possible so that we can re-allocate a volunteer to the charity
- 17. Miles Maier ICT Champion www.lasa.org.uk mmaier@lasa.org.uk @LasaICT 020 7426 4496
Editor's Notes
- These resources are about signposting. As an IT volunteer, charities will be asking you to signpost them to trusted sources of help relevant to their skills and organisational mission. The resources we’re signposting are self-serve, self-help because we want people to empower and sustain themselves.