The document discusses environmental studies and facility planning. It defines the environment as the sum of all surrounding conditions that affect living organisms, including physical, biological, and societal factors. The environment is divided into abiotic (non-living) and biotic (living) components. To successfully implement an environmental program at a hotel, communication is needed with staff, business partners, guests, and the local community. Staff must be trained and their efforts recognized to gain commitment. Hotels can influence business partners to supply eco-friendly goods. Guests are increasingly concerned with environmental practices, so good PR benefits the hotel. Community projects funded by hotels improve the environment and raise the hotel's profile.
Introduction of Tourism and Hospitality Marketing
Characteristics of the Tourism Industry
Tangible
Inseparable
Variable
Seasonal
Substitutable
High involvement
Front office department of a hotel - It is the face of the hotel, the voice of a business.
It works 365 days, 24x7. The front office communicate and coordinate with all other departments of the hotel as well as external sources, running its operations day to operations smoothly to make the guest stay more comfortable through providing personalized, consistent standard services as per management policy
Introduction of Tourism and Hospitality Marketing
Characteristics of the Tourism Industry
Tangible
Inseparable
Variable
Seasonal
Substitutable
High involvement
Front office department of a hotel - It is the face of the hotel, the voice of a business.
It works 365 days, 24x7. The front office communicate and coordinate with all other departments of the hotel as well as external sources, running its operations day to operations smoothly to make the guest stay more comfortable through providing personalized, consistent standard services as per management policy
The guest cycle describes the activities that each guest passes by from the moment he/she calls to make a reservation inquiry till he/she departs from the hotel.
a presentation to explain the term room tariff, the basis of charging tariff, factors that make the rate go up or down. Also, the importance of tariff in success of a hotel in financial terms. Revenue management introduction.
Front office revenue management & it’s application in the hotelMudit Grover
• Revenue management & it’s application in the hotel industry
• Revenue Management
• Revenue: Money that hotel collects from the sale of rooms or from the sales of product & services
• Revenue Management: The process of examining & factoring in consumer behavior to achieve the max. amount of profit from a perishable good.
• Revenue Manager: Individual responsible for decision making necessary to maximize the property’s long term RevPar.
• What is Revenue Management??
• It is an umbrella term for a set of strategies that enable capacity constrained service industries to realize optimum revenue from operations.
• Making the very best use of product is yield management.
• Therefore, yield management is the management in the terms of maximizing revenue generation and also called as Revenue Management or Revenue Enhancing Technique.
• “The hotel’s aim should be high profit business rather
than high volume business”.
• Objectives of Revenue Management
• Role of Revenue Manager
• Yield Management Team
• Benefits of Yield Management
• Measuring Yield
• Revenue Management Tools
• Revenue Management Software
• Software should be much faster and more accurate.
• System should be able to monitor & mange risk automatically.
• Identify the dates when demand is low/high & revenue is low/high.
• Software should be able to guide about the provision about the special events/festivals etc.
• At last a repot to be printed suggesting about the amendments in terms of rates, occupancy, revenue etc, for maximum benefit of organization.
• Conclusion
Revenue management is system that attempts to understand, anticipate and then react to consumer behavior in order to maximize profit. Therefore, a revenue manger should be able to decide a room should be sold on rack rate for a day or two would be more profitable for the same room sold at discounted rate for a longer time which is the main objective of revenue management.
Thus a yield management team should predict the demand of the rooms, allocate the right number of rooms to various market segments by using revenue management tools in order to maximize the occupancy so as
to maximize and optimize profit.
The guest cycle describes the activities that each guest passes by from the moment he/she calls to make a reservation inquiry till he/she departs from the hotel.
a presentation to explain the term room tariff, the basis of charging tariff, factors that make the rate go up or down. Also, the importance of tariff in success of a hotel in financial terms. Revenue management introduction.
Front office revenue management & it’s application in the hotelMudit Grover
• Revenue management & it’s application in the hotel industry
• Revenue Management
• Revenue: Money that hotel collects from the sale of rooms or from the sales of product & services
• Revenue Management: The process of examining & factoring in consumer behavior to achieve the max. amount of profit from a perishable good.
• Revenue Manager: Individual responsible for decision making necessary to maximize the property’s long term RevPar.
• What is Revenue Management??
• It is an umbrella term for a set of strategies that enable capacity constrained service industries to realize optimum revenue from operations.
• Making the very best use of product is yield management.
• Therefore, yield management is the management in the terms of maximizing revenue generation and also called as Revenue Management or Revenue Enhancing Technique.
• “The hotel’s aim should be high profit business rather
than high volume business”.
• Objectives of Revenue Management
• Role of Revenue Manager
• Yield Management Team
• Benefits of Yield Management
• Measuring Yield
• Revenue Management Tools
• Revenue Management Software
• Software should be much faster and more accurate.
• System should be able to monitor & mange risk automatically.
• Identify the dates when demand is low/high & revenue is low/high.
• Software should be able to guide about the provision about the special events/festivals etc.
• At last a repot to be printed suggesting about the amendments in terms of rates, occupancy, revenue etc, for maximum benefit of organization.
• Conclusion
Revenue management is system that attempts to understand, anticipate and then react to consumer behavior in order to maximize profit. Therefore, a revenue manger should be able to decide a room should be sold on rack rate for a day or two would be more profitable for the same room sold at discounted rate for a longer time which is the main objective of revenue management.
Thus a yield management team should predict the demand of the rooms, allocate the right number of rooms to various market segments by using revenue management tools in order to maximize the occupancy so as
to maximize and optimize profit.
Environmental management: Introduction and scopeRashmi Yadav
What is Environment ? The sum total of all surroundings of a living organism, including natural forces & other living things which provide conditions for development & growth as well as of danger & damages.
INTRODUCTION, Environmental management ,DEFINITION – “Environmental management system refers to the management of an organization's environmental programs in a comprehensive, systematic, planned and documented manner. It includes the organizational structure, planning & resources for developing, implementing and maintaining policy for environmental protection.”
Characteristics of environmental management, Two main standards- BS7750,ISO 14001, Schemes of environmental management- Eco management and Audit schemes(EMS), Why have an EMS? Scope of environmental management, Importance of environmental management, Role of remote sensing in environmental management
Multidisciplinary nature of environmental studies: Natural Resources, Renewab...Time Pharmaceutical P.Ltd
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We all have good and bad thoughts from time to time and situation to situation. We are bombarded daily with spiraling thoughts(both negative and positive) creating all-consuming feel , making us difficult to manage with associated suffering. Good thoughts are like our Mob Signal (Positive thought) amidst noise(negative thought) in the atmosphere. Negative thoughts like noise outweigh positive thoughts. These thoughts often create unwanted confusion, trouble, stress and frustration in our mind as well as chaos in our physical world. Negative thoughts are also known as “distorted thinking”.
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The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
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The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
The French Revolution Class 9 Study Material pdf free download
Chapter 1 ENVIRONMENTAL STUDY FOR HOTEL MANAGEMENT GRADUATES
1. ESFP: C-1
1 BY RAVICHANDER REDDY – ASST.PROFESSOR TJC-BHM
7.4 ENVIRONMENTAL STUDY & FACILITY PLANNING
CHAPTER-1 INTRODUCTION AND DEVELOPMENT TO ENVIRONMENTAL MESSAGE
Definition: The sum total of all surroundings of a living organism, including natural forces and
other living things, which provide conditions for development and growth as well as of danger
and damage.
Environment is a term that comprises all living and non-living things that occur on Earth or
some part of it. Environment is also defined as the circumstances or conditions that surround
one (surroundings) or the totality of circumstances surrounding an organism or group of
organisms, especially:
(a) The combination of external physical conditions that affect and influence the
Growth, development, and survival of organisms;
(b) The complex of social and cultural conditions affecting the nature of an
Individual or community.
What surrounds us? External factors and forces (conditions) that affect an organism or a
group of organisms;
• Physical (air, water, soil)
• Biological (biosphere: plants; animals)
• Societal (our culture; political system)
The elements of environment can be broadly divided into two; ABIOTIC and BIOTIC
environments.
The elements of environment can be broadly divided into two; Abiotic and Biotic
environments.
I. Abiotic environment
The abiotic environment is composed of non-living physical and chemical components/factors
like wind, temperature, humidity, water, minerals, soil, sediment and gases etc. The abiotic
components are further divided into three;
• Geosphere/Lithosphere (sphere of rocks/soil/ sediment)
• Hydrosphere (sphere of water)
• Atmosphere (sphere of gases)
II. Biotic or biological environment
Biotic environment is composed of all the living components–e.g. Flora (plants),
Fauna (animals) and microorganisms. The biotic component consists of,
• Producers: green plants and other organisms that carry on photosynthesis
• Consumers: Organisms that feed on other organisms
• Decomposers: organisms that feed on dead matter and break it down to release
Chemical energy back into the soil for plants to re-use them. E.g. fungi and bacteria.
2. ESFP: C-1
2 BY RAVICHANDER REDDY – ASST.PROFESSOR TJC-BHM
The Environment (Protection) Act was enacted in 1986 with the objective of providing for the
protection and improvement of the environment. It empowers the Central Government to
establish authorities [under section 3(3)] charged with the mandate of preventing
environmental pollution in all its forms and to tackle specific environmental problems that are
peculiar to different parts of the country. The Act was last amended in 1991.
A successful environmental programme requires that the environmental message be
communicated to all stakeholders in your hotel enterprise. This includes the staff, business
partners, guests, and the local community.
STAFF
The commitment of all staff to the programme is crucial. To obtain this commitment the
programme must be publicly supported by top management who must give backing and
direction. An environmental coordinator should be appointed, a working group selected with
representation from all the important departments and a programme to build environmentalism
into staff culture should be implemented. The success or failure will depend on the leadership
skills of the group leader.
Raise awareness Attend local and corporate training courses, expand knowledge,
and plan training of the staff
Build commitment review attitude towards commitment, encourage staff suggestions,
and create ‘ownership’
Provide support provide technical support, allocate budget, include new
responsibilities in job descriptions, induction of new employees
Reward and recognize achievements to be recognized and rewarded: letter from the
general manager, employee record enhancement, publicity for the
employee in the company magazine, cash incentive, contests like
‘idea of the month’
Celebrate success well presented leaflet-summarizing achievements, performance,
and success stories. Sharing with other hotels, local newspapers
will enhance image in the community
Practical steps foster individual sense of responsibility, conduct training
programmes, adopt hotel slogan, post interesting trivia and
statistics in special bulletin board, car poor, tree planting
programme, environmental patrol to check waste management,
water leaks etc.
3. ESFP: C-1
3 BY RAVICHANDER REDDY – ASST.PROFESSOR TJC-BHM
BUSINESS PARTNERS
The range of goods used by the hotels is vast and ranges from construction materials to furniture
and fittings. They also use services from advertising agencies to banks. This interdependence can
be used to challenge business partners to help in the environmental mission and to look at how
they can change their own activities. More hotels demanding eco friendly products will lead to
more supply and cheaper goods.
GUESTS
Guests are increasingly aware of the eco friendly practices and more and more people are basing
their business decisions on this. Thus good public relations with respect to the practices followed
in the hotel can translate to a responsible behavior and respected clientele.
COMMUNITY
Hotels are already active in the community. Projects funded by the hotel can benefit the hotel
and the community like providing garbage cans, beautifying parks and in turn lead to more brand
awareness.
Some activities that can be taken up
Urban Beautification campaign
Beach park clean up
Alternate energy sourcing
Organic farming sponsoring
Rainwater harvesting
Sponsorship of youth festivals
Training films
Support of arts and artisans using traditional method