Changing Minds is a specialist consulting and training company that offers management development solutions to analyze and optimize organizational processes and human resources. Their approach ensures interventions are integrated into business strategy to provide long-term growth and return on investment. They assist organizations in developing effective middle managers who can positively impact business results through competency assessments, training, and post-training evaluations. Changing Minds equips managers with practical skills like coaching, problem-solving, and performance management to apply their knowledge and drive behavioral change.
Are you giving a below par performance in your working organization or in your own business? If yes, then hiring an Executive coach will never be worthless. They will help you step by step in becoming a strong leader and to regain the confidence you have lost long before. But how will you choose the right Executive coach and how helpful they will be in the process of achieving your desired goal? Go through the slide to know the details.
Performance reviews are an important part of employee engagement and help to raise productivity and employee performance. Therefore, we share 100 useful performance review example phrases that you can adapt and customize to suit your team members. These performance review examples will help get you started.
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.15BizLibrary
Leadership remains the top human capital concern. Poor leadership practices costs companies millions of dollars each year by negatively impacting employee retention, customer satisfaction and overall employee productivity.
In this webinar we'll provide four leadership development best practices that meet challenges faced by today's leaders and offer you tools for implementing leadership development initiatives in your organization.
What you'll learn:
- Importance of Leadership Development
Best Practices including:
- Strong executive involvement
- Use of tailored leadership competencies
- Alignment with the business strategy
- A “leaders at all levels” approach
www.bizlibrary.com
What to learn on Success Digital Practice?
Based on Success Digital principles we provide a flow of services called Success Digital Framework, that composes of two main sections. SD Practice is a learning process where you can understand better your challenges in digitization and let you cope with complexity of challenges with ease of fun and success. The other main section is SD Imprint. It helps you to assess your learnings from SD Practice, deepen the newly obtained experiences with further knowledge to reinforce your skills to focus on values behind the everyday activities.
Developing Leaders Through a Structured Leadership Development ProgramWong Yew Yip
Many organizations realize the importance of effective leadership to enable an organization to achieve its vision, mission and strategic objectives and to make the organization successful. These organizations place high priority on the training and development of their leaders at various levels and embark on leadership development programs.
Unfortunately, many organizations go for the so-called "quick wins" by conducting a 2-5 days leadership development program, believing this will solve their leadership issues and booster business performance. These organizations have got to be realistic as it is just impossible to develop and turn people into instant effective leaders in 2-5 days.
To develop effective leaders, a Structured Leadership Development Program is needed with a proper process and blueprint for implementation, the duration of which could be at least 6 months.
Highly renowned companies are realizing the effectiveness of coaching in achieving their goals. Major corporations from a variety of sectors, including IBM, Nike, Verizon and Coca-Cola Enterprises, have turned to coaching to increase employee satisfaction, improve output and strengthen their bottom lines. Learn more at coachfederation.org.
5 Ways to Build a Better Leadership Development Program - Webinar 10.09.14BizLibrary
In this webinar we'll discuss best practices from companies that have successfully met the challenges faced by today's leaders and offer you tools for implementing leadership development initiatives in your organization.
www.bizlibrary.com/webinars
Are you giving a below par performance in your working organization or in your own business? If yes, then hiring an Executive coach will never be worthless. They will help you step by step in becoming a strong leader and to regain the confidence you have lost long before. But how will you choose the right Executive coach and how helpful they will be in the process of achieving your desired goal? Go through the slide to know the details.
Performance reviews are an important part of employee engagement and help to raise productivity and employee performance. Therefore, we share 100 useful performance review example phrases that you can adapt and customize to suit your team members. These performance review examples will help get you started.
5 Ways to Build a Better Leadership Development Program | Webinar 02.10.15BizLibrary
Leadership remains the top human capital concern. Poor leadership practices costs companies millions of dollars each year by negatively impacting employee retention, customer satisfaction and overall employee productivity.
In this webinar we'll provide four leadership development best practices that meet challenges faced by today's leaders and offer you tools for implementing leadership development initiatives in your organization.
What you'll learn:
- Importance of Leadership Development
Best Practices including:
- Strong executive involvement
- Use of tailored leadership competencies
- Alignment with the business strategy
- A “leaders at all levels” approach
www.bizlibrary.com
What to learn on Success Digital Practice?
Based on Success Digital principles we provide a flow of services called Success Digital Framework, that composes of two main sections. SD Practice is a learning process where you can understand better your challenges in digitization and let you cope with complexity of challenges with ease of fun and success. The other main section is SD Imprint. It helps you to assess your learnings from SD Practice, deepen the newly obtained experiences with further knowledge to reinforce your skills to focus on values behind the everyday activities.
Developing Leaders Through a Structured Leadership Development ProgramWong Yew Yip
Many organizations realize the importance of effective leadership to enable an organization to achieve its vision, mission and strategic objectives and to make the organization successful. These organizations place high priority on the training and development of their leaders at various levels and embark on leadership development programs.
Unfortunately, many organizations go for the so-called "quick wins" by conducting a 2-5 days leadership development program, believing this will solve their leadership issues and booster business performance. These organizations have got to be realistic as it is just impossible to develop and turn people into instant effective leaders in 2-5 days.
To develop effective leaders, a Structured Leadership Development Program is needed with a proper process and blueprint for implementation, the duration of which could be at least 6 months.
Highly renowned companies are realizing the effectiveness of coaching in achieving their goals. Major corporations from a variety of sectors, including IBM, Nike, Verizon and Coca-Cola Enterprises, have turned to coaching to increase employee satisfaction, improve output and strengthen their bottom lines. Learn more at coachfederation.org.
5 Ways to Build a Better Leadership Development Program - Webinar 10.09.14BizLibrary
In this webinar we'll discuss best practices from companies that have successfully met the challenges faced by today's leaders and offer you tools for implementing leadership development initiatives in your organization.
www.bizlibrary.com/webinars
family and work are interrelated and we are the link in between. Providing a various training program across the board for Private and Government Sectors, drop us an email or call us for an exciting, fruitful and fun learning, here and only with MyKnowledge Arena
J.V.M.S is a management consulting firm that believes in utilizing the best industry practices for the development of world-class organizations that make the most of their resources, competency and skill force.
Readalong slides used in the Inspired Leadership information session for potential partners, prospects and clients.
Get in touch: angela.del@inspiredleadership.world
Talent management is important to organisational success for many reasons. Firstly, attracting and retaining top talent is essential for achieving business objectives. High-performance employees can bring valuable skills and knowledge to the organisation, which can help drive innovation, increase productivity, and improve overall performance. click- https://www.phoenixconsultingint.com/hr-consulting-services
1. CHANGING MINDS
Changing Minds (Pty) Ltd 2014/000536/07
Managing Partners: KL Craig, L Rome
Oaklands, 2192
Tel: 083 347 7777/ 078 422 1407
Email: info@changingminds.co.za
Changing minds is a specialist consulting and training company which offers holistic, targeted and
sustainable management development solutions which encompass the analysis and optimisation of process
and people dimensions within an organisation. Our approach ensures that all interventions undertaken are
directed and integrated into the organisations overall business strategy in order provide positive long term
growth and a tangible return on investment.
In our many years of experience in the training and development industry it has become strikingly evident
that there is a significant skills shortage in middle management. It is discernibly clear, that those in
leadership positions have not been empowered with the knowledge, skills or tools to effectively manage and
evolve individuals and their teams to a higher standard of performance. Managers can have the single
largest impact on your organization. A good (or bad) manager affects employee performance and
satisfaction, productivity, efficiency, turnover, and the overall health of any organization. Our interventions
result in more effective managers who can positively contribute to the organisations overall success and
achievement of business results.
Changing Minds will assist organizations in transforming themselves to ensure that they can attract, inspire,
motivate, manage and effectively develop their managers and therefore retain their most valuable assets –
their people.
Our Approach:
At Changing Minds we have a very hands on, practical, enthusiastic approach to skills development and
learning. This has led to the development of outcomes based, experiential training programmes that have a
direct impact on productivity and morale.
Competency assessments of existing and prospective managers are undertaken prior to recommending a
training intervention. The proper identification of existing and absent middle management skillsets will work
to improve and target training interventions and developmental plans for these individuals, resulting in more
effective managers who can positively contribute to the organisations overall success and achievement of
business results.
We believe that the development of effective management skills is an evolutionary process that starts with
the acquisition of information and ends with the capacity to practically apply this information in a consistently
constructive way to achieve optimal results.
The first phase in the evolution is the acquisition of information and translating this information into
knowledge and competency. Information in and of itself is useless, unless it is applied in a constructive and
effective manner at the appropriate time. Once a manager has acquired the relevant information and
knowledge, the emphasis in the evolution transfers from what the manager knows to what he/she does with
this knowledge. Our training interventions will provide managers with the practical tools, skillsets and
resources to develop their ability to integrate knowing and doing and to aid positive behavioral
change.Knowing the right answer is not enough – doing what is right is required!
2. CHANGING MINDS
Changing Minds (Pty) Ltd 2014/000536/07
Managing Partners: KL Craig, L Rome
Oaklands, 2192
Tel: 083 347 7777/ 078 422 1407
Email: info@changingminds.co.za
Customisation is undertaken before the delivery of each programme to ensure that the concepts, examples
and tools used are familiar to the manager and consistent with the day-to-day reality they experience in their
workplace. This enables our clients to train their staff on relevant content, ensuring a higher level of
knowledge retention.
Post training competency assessments are carried out 3 months after the training intervention. This allows
us to follow up and reassess whether our program has successfully generated the skills to ensure that the
organisations ROI is achieved.
The Management Team:
Kerry Craig
Kerry Craig has worked in the capacity of Training, Development and Quality Manager for 13 years now and
has had extensive exposure to a variety of corporate environments and disciplines in a consulting capacity.
Kerry has established a credible reputation within the training industry and is respected and trusted by those
she comes into contact with for her integrity, work ethic and willingness to always go the extra mile.
Kerry has always had an orientation towards people development, where her post graduate degree in
psychology, diploma in Training and Development and the experience gained from diverse community and
business projects has given her the insight and ability to effectively engage with and empower others.
One of Kerry’s passions which she has been lucky enough to focus on has been on the development and up
skilling of management in the ability to use coaching as an empowerment tool and method of improving
morale, productivity and performance. She is committed to equipping managers with the necessary
knowledge and vital skills to function effectively and dynamically within their roles in order to ensure their
own and their team’s success.
Kerry has extensive experience in facilitation, project management , training needs analysis, the design,
development and accreditation of training material, design and development of Quality Management and
Performance Management Systems to name a few. She is also a registered accredited constituent assessor
and moderator with the SSETA and MERSETA.
Leigh-Anne Sacks
Leigh-Anne Sacks has 10 years’ experience working within the client service industry, creating and
maintaining long term working relationships. Leigh-Anne was born in South Africa and moved to England at
the age of 9, where she lived for 10 years. Leigh-Anne successfully completed her GCSE examinations and
graduated Thomas Allyenes in 2004.
3. CHANGING MINDS
Changing Minds (Pty) Ltd 2014/000536/07
Managing Partners: KL Craig, L Rome
Oaklands, 2192
Tel: 083 347 7777/ 078 422 1407
Email: info@changingminds.co.za
Leigh-Anne has an insatiable thirst for knowledge, she takes her role as a growth leader seriously and
knows that, in order to empower others, she has to take responsibility and live with integrity. She is
conscious of her psychological profile and being aware of responses in the moment and is able to make
choices that create a life that works for her.
Leigh-Anne has been exposed to a number of diversified fields, which has given her various skill sets in
client relations, business management and a broad spectrum of business administration, giving her the
ability to effectively manage and initiate change. Leigh-Anne is a confident, highly driven and analytical
individual with strong system skills. She specializes in structuring, standardizing and streamlining the
Learning Development reporting processes to provide more accurate and productive outcomes. Further;
Leigh-Anne has achieved a certification in Project Management and advanced computer skills. She has also
completed a number of skills developmental courses in business communication and administration,
understanding that skills without empowerment are valueless.
Leigh-Anne is passionate about Training and Development. There is nothing that gives her greater
satisfaction than seeing the growth, achievement and personal development of others and always looks for
a golden thread to tie things together.
Changing Minds current service delivery capabilities include:
Quality Management process development and support
Performance management process development and support
On the job coaching and support
Full pre and post training competency assessments and PDP’s based on these results
Design and development of customised management training interventions
Middle Management Short Skills Training Interventions offered:
Applied business management skills
The Art of effective People Management
Effective Management Performance
Quality Management and the Continuous Improvement Imperative
Strategies for successful negotiation
Root Cause Analysis
Talent Identification, development and management
Coaching as an empowerment tool
Successful day to day Performance Management
Effective business writing and presentation skills
Advanced Coaching skills and techniques
Stress Management
4. CHANGING MINDS
Changing Minds (Pty) Ltd 2014/000536/07
Managing Partners: KL Craig, L Rome
Oaklands, 2192
Tel: 083 347 7777/ 078 422 1407
Email: info@changingminds.co.za
Contact Centre Specialised Training Offerings:
Contact Centre Operations
Quality Management for Contact Centre Leaders
The Power of effective performance management and feedback
Coaching and development skills for contact centre results
WFM, Forecasting, scheduling and MIS
Time and Calendar Management
Stress Management
Sales and Campaign planning
Learnership Qualification Offerings:
Please note that these will be available once accreditation process is complete
National Certificate: Contact Centre Support (NQF 2, 71490)
National Certificate: Wholesale and Retail Operations (NQF 2, 52806)
FETC: Contact Centre Operations (NQF 4, 71489)
FETC: Hospitality Reception (NQF 4, 64469)