PRAGMATIC is a small training and consulting firm based in Suriname that has been operating since 2007. It provides services related to organizational transformation, leadership development, management development, strategic development, project management, and executive coaching. PRAGMATIC aims to help organizations become more competitive by improving their brand, business processes, and human capital. It is currently licensed to provide certification courses in areas like Six Sigma, Scrum, ITIL, PRINCE2, and sales and marketing. PRAGMATIC also represents the Ken Blanchard company in Suriname, a global leader in manager training programs.

1. Organizational Transformation
Leadership Development
Management Development
Strategic Development
Project Management
Executive Coaching

2. PRAGMATIC is a small training & consulting firm that
has been active in the Surinamese market since 2007.
Services include Organizational Transformation,
Leadership Development, Management
Development, Strategic Development, Project
Management, Executive Coaching.
We continuously seek to be a catalyst for
organizational transformation, leadership and
management development by helping organizations
to become more competitive through improvement of
their brand, their business processes and their human
capital. We call this the inside-outside approach to
increase competitiveness.
PRAGMATIC is currently licensed to deliver official
certification courses in Six Sigma, SCRUM, ITIL,
PRINCE 2 and Sales & Marketing. We are also the
licensed representative in Suriname of the Ken
Blanchard company, the world leader in training
programs for Managers.

3. Blended learning
To achieve the best results, we use blended learning in almost all our programs.
Participants are actively engaged during our face to face sessions with simulations,
role play, discussions and presentations, while our online assessment system helps
to assess what they’ve learned and how they would put it into use in their day-to-day
activities.
Skills development
All the PRAGMATIC programs have one major goal; development of skills and the
practical ability to put them into use. We don’t train people to inform them about
certain topics, we train them to develop the skills they need to improve their
personal lives and their productivity.
The PRAGMATIC value chain
The PRAGMATIC value chain exemplifies our commitment to the success of all our
participants and the goals we have set for our training programs.
For every program we start off with a baseline assessment, continuing with mapping
the needs of the participants (and the organization he/she represents), after which
we make the necessary adaptions to perfectly fit those needs. The next step is the
execution of the program, based on the blended learning method.
At the end of the program every participant creates a personal action plan and
makes a final test to assess if the anticipated results are achieved.
PRAGMATIC offers a unique possibility for the participants to have access to our
online learning platform where they can retake assessments and ask questions for
up to 52 weeks.

4. TRAINING
PROGRAMS

5. It’s because of inefficient
managers and insufficient
training that most
organizations don’t reach
their full potential.
With Blanchard® Training
Programs, we provide
world-class leadership
training to ensure your
managers are efficient,
productive, and committed
to the success of your
organization.

6. Five Common Leadership Challenges Organizations Suffer From
DECLINING EMPLOYEE ENGAGEMENT
Many organizations struggle to find solutions that will develop their managers into being the leaders their people need. SLII® teaches
managers how to embody the right leadership style so that their people thrive. When people get what they need, their performance and
work passion accelerate and your organization flourishes.
POOR PERFORMANCE AND PRODUCTIVITY
Performance often stalls because employees don’t know how to get what they need. Many of our programs show managers how to
determine what their people need. Our Self Leadership program teaches individuals the mindset and skillset to proactively take the reins,
achieve their goals, and accelerate their development.
INSUFFICIENT LEADERSHIP CAPACITY
Developing competent, capable team members who will become leaders in your organization requires much more than a management
skillset—it requires a coaching skillset. Our leadership training program Coaching Essentials® teaches your managers how to coach their
employees effectively, not just manage them, to increase productivity and deliver better bottom-line results.
INCREASED TURNOVER
The primary factor affecting employee turnover is the level of trust between a manager and their employee. Our Building Trust workshop
teaches your managers how to build trust among their teams to increase employee engagement, inspire creativity, and develop
committed employees who are more likely to stay and endorse the company as a great place to work.
CRITICAL KNOWLEDGE AND SKILL GAPS
When new managers are promoted without the skills to be effective, it creates risk and uncertainty in organizations. Our First-time
Manager program teaches new managers the skills needed to step into their new role equipped for success so their direct reports are
engaged and productive from the start.

7. Blanchard Leadership Development Programs
THE SLII EXPERIENCETM
SLII® is one of the most widely used, practical, and comprehensive leadership
models in the world. SLII creates a shared process, language, and model for
building leadership across all levels. Our learning design, The SLII Experience,
uses game-changing techniques that immerse learners in SLII quickly, deeply,
and effectively.
FIRST-TIME MANAGER
Most new managers are promoted without the skills to be an effective manager.
Our First-time Manager program teaches the skills needed to step into their new
role, equipped for success so their direct reports are engaged and productive
from the start. It introduces the mindset, core conversations, and communication
skills new managers need to drive greater results.
SELF LEADERSHIP
Our Self Leadership program teaches individuals the mindset and skillset they
need to become empowered, proactive
self leaders who accept responsibility and take initiative for their own success.
The program, recently revised, builds on the world’s most widely taught
leadership model, SLII, and integrates the latest research on the proactive skills
required for individual contributors to be most effective.
COACHING ESSENTIALS®
Coaching Essentials is a skills-based training program that
gives leaders the mindset, key skills, and process they need to accelerate
development and bring out the best in their people. It teaches managers how to
use coach-like behaviors so that productivity goes up, teams are more unified,
and the company overall performs better.

8. Blanchard Leadership Development Programs
BUILDING TRUST
Building Trust is a simple, powerful training program that teaches employees at all levels how to build or rebuild interpersonal trust to
increase engagement, creativity, and commitment to the organization. It helps individuals build trust using the easy-to-learn, easy-to-
remember, and easy-to-use Elements of Trust framework.
LEADING PEOPLE THROUGH CHANGE®
The Leading People Through Change program teaches leaders how to identify and address the typical questions that employees raise
during a change, and appropriate change strategies to resolve corresponding behaviors and resolve concerns.
SITUATIONAL TEAM LEADERSHIP
This program takes an innovative and flexible approach to complex team issues through a powerful five-step approach. Participants
gain tools and learn processes to synchronize team members faster and more successfully to encourage collaboration and better
problem solving.
OPTIMAL MOTIVATION®
Optimal Motivation® is based on the new science of motivation and makes the bold claim that motivation is a skill that can be learned,
developed, and taught. Individuals can be taught how to choose a high-quality motivational experience at any time and for any task.
LEGENDARY SERVICE®
The Legendary Service program helps leaders focus on the critical role and responsibility of implementing the company’s service
culture through employees, as well as crafting a plan on how to support their employees through a systematic approach that enables
service to become the competitive edge for your organization.

9. Leading teams
Team leaders, supervisors and mid-level managers provide a vital link
between the organization’s strategy and the frontline. To be effective as
a leader, you need to develop your style, skills and techniques to meet
the day to day challenges your team faces and become a role model to
your team.
In this two-day course participants will engage with each other,
discover their leadership style, recognize characteristics of people they
work with and learn how to improve their own leadership style and
how to effectively motivate others.
Who should attend
This course is designed for mid-level managers, team leaders,
supervisors and those who want to start developing their leadership
skills. We highly recommend this course for newly appointed team
leaders or supervisors.
Program length
2 modules of 5 hours each
Investment
USD 125 p.p. (special rates apply for in-company sessions)
Results
At the end of this course,
participants will have
• considered, discussed and
described the role of the
supervisor/team leader
• knowledge and skills to
effectively plan and delegate
the work of the team to meet
challenging business
objectives
• the skills to inspire and
motivate their team and
individuals to achieve
maximum potential
• the skills to lead their team with
vision and passion by making it
matter
• identified areas of personal
strength and areas for further
development

10. Presentation skills for Managers
Presenting and Public Speaking are two things a lot of people fear, and
an invitation to present or to speak in front of a group is often
accompanied by the sense of dread or apprehension.
With this interactive course, participants learn how to get over the fear
of presenting, how to develop an effective presentation and how to
deliver it confidently and convincingly.
Who should attend
This course is designed for managers, team leaders, supervisors and
those who want to start developing their presentation skills.
Program length
3 modules of 4 hours each
Investment
USD 125 p.p. (special rates apply for in-company sessions)
Results
At the end of this course,
participants will know
• The importance of
structuring information
• How to effectively use
the power of language,
tone and timing
• How to effectively
handle questions and
manage the audience
participation
• How to create impact
and credibility
• How to effectively
deliver a presentation or
speech

11. Project management skills for Managers
Project management is not just restricted to certain industries, or to individuals with
certification as a project manager. Lots of us are expected to complete assignments that are
not a usual part of our job, and to get the job done well, within our budget, and on time.
It’s easy to forget the “manager” part of your “project manager” title among the other range
of activities you are responsible for. However, your management skills are an important part
of your success as a project manager, so it is crucial that you grow both of those skill sets.
There are also some advanced project management techniques that you can master to help
bring your projects to successful completion
Who should attend
This workshop is intended for participants who (want to) understand the conceptual phase of
a project’s life cycle, including setting goals, creating a vision statement, and creating the
Statement of Work. This course will take participants through the different stages of Project
management, based on the PMI’s PMBOK.
Program length
Project Management Fundamental: one full day (8 hours)
Intermediate Project Management: two full days (16 hours)
Advanced Project Management: three full days (21 hours)
Investment
Project Management Fundamental: USD 99 p.p.
Intermediate Project Management: USD 150 p.p.
Advanced Project Management: USD 195 p.p.
Results
At the end of this course, participants
will know
• How to identify a project’s tasks
and resources
• using the Work Breakdown
Structure
• Schedule tasks effectively
• Use basic planning tools such
as a Gantt chart, PERT diagram,
and network diagram
• Prepare a project budget
• Modify the project budget and
schedule to meet targets
• Identify and manage risks
• Prepare a final project plan
• Execute and terminate a
project
• Develop and manage a change
control process

12. CORPORATE LEADERSHIP AND MANAGEMENT DEVELOPMENT
MANAGING EMPLOYEE PERFORMANCE
In this one-day workshop participants learn how to use the three-phase model
to help employee prepare for peak performance, activate their inner motivation
and improve their skills. Participants will learn how to use motivational tools and
techniques to increase productivity and how to effectively set goals in
performance management.
Duration: full day workshop (8 hours including lunchbreak)
Investment: USD 125 p.p. (special rates apply for in-company sessions)
COACHING AND MENTORING
Coaching is one of the most effective ways to foster an environment of learning,
where employees feel motivated and able to face everyday challenges at work.
In this workshop, we discuss how coaching can be used to develop your team,
how to develop your coaching and mentoring skills, how to recognize
employees’ strengths and challenges and give them the feedback they need to
succeed. Participants will discover the coaching model, and how they can set
goals with SPIRIT.
Duration: full day workshop (8 hours including lunchbreak)
Investment: USD 125 p.p. (special rates apply for in-company sessions)

13. CORPORATE LEADERSHIP AND MANAGEMENT DEVELOPMENT
THE ART OF DELEGATING
One of the hardest skills to learn for managers is delegating effectively. In this
one-day workshop we will explore the many facets of delegation, including when
to delegate and to whom to delegate. Participants will learn how delegation fits
into their job and how it can make them more successful. We will discuss common
pitfalls in delegation and how they can be avoided, as well as techniques for
giving effective feedback. To further develop delegation skills, participants will get
familiar with the eight-step process for effective delegation and how to give
better instructions for better delegation results.
Duration: full day workshop (8 hours including lunchbreak)
Investment: USD 125 p.p. (special rates apply for in-company sessions)
LEADERSHIP SKILLS FOR SUPERVISORS
Supervisors are often the crucial link between the workforce and the management
of an organization. This means that the supervisor must know how to
communicate, prioritize, plan and manage their time and how to improve
productivity of their team. In this one-day workshop, especially designed for
(aspiring) supervisors, participants will identify their own primary leadership style,
learn how to develop the flexibility to use other leadership styles, how to
effectively communicate with their employees and how to coach them to success.
Duration: full day workshop (8 hours including lunchbreak)
Investment: USD 125 p.p. (special rates apply for in-company sessions)

14. CONSULTING &
ORGANIZATIONAL
TRANSFORMATION
SERVICES

15. • Organizational Transformation
• Employee Satisfaction Survey
• Market Research
• Marketing Strategy Development
• Business upscaling
• Project Management
• Strategic planning & Development
• Executive Coaching

16. Marciano has over 11 years of experience in providing Organizational
Transformation, Leadership & Management Development programs to
organizations of all kinds, and has delivered training programs to
organizations in both public and private sector in 21 countries in South
America & the Caribbean, Africa, Europe and Asia.
Personal mission statement: "To live a life dedicated to becoming better by
helping others to become better, while having and sharing fun."
MARCIANO S. LIE A YOUNG
LEAD CONSULTANT | LEAD TRAINER
Education & Training
• Doctoral Candidate – Organizational Transformation (Arthur Lok
Jack Global School of Business /University of West Indies)
• POST MBA Organizational Leadership development (Arthur Lok
Jack Global School of Business /University of West Indies)
• Master in Small and Medium Enterprise Management (Arthur Lok
Jack Global School of Business /University of West Indies)
• Lean Six Sigma Black Belt holder
• Certified Digital Marketing Professional
Trainer certifications
• Channel Partner and Certified Trainer for the Ken Blanchard
company
• Six Sigma Green Belt trainer
• Project Management trainer
• Train the Trainer development program trainer

17. Contact us:
info@pragmaticnv.com
+597 8794854