The document discusses the differences between digital immigrants and digital natives, and how the digital era requires new leadership skills and organizational structures. It notes that the world has become more horizontal, networked, collaborative and focused on crowdsourcing. Organizations need to shift from directing to mobilizing, imparting leadership through trust, and prioritizing collaboration and creating human-scaled communities over traditional growth and branding approaches. The digital era favors open, converged models that bring together commerce, community and charity.