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Changing the Tires
While Driving The Car:
Leading in Times of Change
Notes & Resources: http://po.st/njYRqq
#15NTCleadchange
Lisa Colton
Chief Learning Officer,
See3 Communications
@LisaColton
Cindy Johanson
Executive Director,
Edutopia, George Lucas
Educational Foundation
@cinjo
Gina Schmeling
Principal,
Gina Schmeling
Consulting
@nyginaschmeling
What kinds of change stunts are you trying to pull off?
The Plan
• Adaptive Leadership
• Shifts in Work & Culture: Edutopia Case Study
• Lessons in Transparency
• Take it Deeper: Small Group Discussions
• Debrief Together
What’s Changed?
MOBILE!
THIS IS AN ATTENTION ECONOMY
Adaptive Challenges & Leadership
6
TECHNICAL CHALLENGES ADAPTIVE CHALLENGES
• Clear cut need
• Can be fixed or addressed
• Can apply current experience
or skills (or find it)
• Developmental change for
the organization.
e.g. building a new website,
moving to a new database
• Complex issues, dilemmas
• No set procedures or
policies
• No analogous past
experience
• No expertise
• Issue is transitional or
transformational for the
organization.
e.g. move to a new revenue/
membership model,
People: The Who
What people, skills and talents are needed?
People: The WhoWhat people, skills and talents are needed?
8
Community Builder. Builds consensus
and mobilizes around common
causes.
Risk Evaluator. Objectively assesses
costs and benefits (re: financial,
human and social capital)
Connector. Influential “social node”
with relationships with various
subgroups and individuals.
Entrepreneur. Agile, startup
generator
Visionary Leader. Big picture thinker
who can envision possibilities.
Implementer. “Do-er” who can move
from concept to implementation.
Facilitator. Meeting or process facilitator.
Designs and/or leads/guides.
Communicator. Skilled at tailoring the
message and using various channels to
get it out, as well as listening inward.
Mediator. Intercessor who can bring
about consensus and/or mobilize forward
motion.
Synthesizer. Analyst who can consolidate
views (“This is what I heard and…”)
Process: The How
To what extent does your leadership team apply
adaptive and collaborative leadership practices
(processes and culture) in your decision making
and implementation?
What practices and cultural adjustments are
needed to help you work as an adaptive team?
9
Process: The How
What adaptive and collaborative leadership
practices and cultural element do you need?
10
Open. Permeable boundaries to the
leadership team.
Action Oriented. Seizing the moment;
prioritizing “doing”.
Iterative. Willing to revisit and adapt
previous decisions on the basis of data
and experience.
Agile. Being nimble in order to take
advantage of emergent opportunities.
Momentum Seeking. Not stuck in status
quo; constantly on a growth trajectory.
Transparent. Culture of sharing
information.
Positivist. Culture of abundance (rather
than scarcity); reframe challenges as
opportunities.
Trusting & Mutually Respectful. Stance of
openness and listening to the perspectives
of others.
Authentic Modeling of Relationship
Building. Know one another;
personal connections.
The Pipeline: Looking Forward
To what extent does your leadership team have
ways to continually identify, cultivate, on-board,
develop and nurture leaders? What does this
mean for your next nomination process?
11
The Pipeline: Looking Forward
How do you identify, cultivate, on-board, develop &
nurture leaders to complete the picture?
12
Leadership identification mechanism. How to identify
attributes you need, and who can bring those attributes.
Leadership cultivation practices.
Gradual integration into leadership.
Leadership on-boarding processes.
Orientation, culture setting and mentoring.
Leadership development activities.
Ongoing board development.
Leadership nurturing.
Recognition, support, reflection, celebration.
Adaptive
Leadership
Personality
Quiz
Link on the
collaborative
notes!
http://po.st/
njYRqq
Lots of people
know education should
be different, but
they don’t know in
what way.
— GEORGE LUCAS
Illuminating and Showcasing
What Works in K-12 Education
Where We’ve Been
1991 - 2005
Print, VHS
2005-2010
Magazine, Web
Where We Are
2010-Present
Web, Social, Mobile
We’re Confronting Major Shifts:
Programming. Platform. Devices.
Edutopia Reach and Impact Grows
Key Metrics:
• Over 4 years, grew Edutopia.org sessions by 472%
• In past year, grew Facebook unique impressions by more
than 400%
• Actions up by ~300% (comments, shares, downloads, etc)
• 94% of survey respondents took actions to improve K-12
education inspired by Edutopia
Example of Fundamental Shift
2010: 98% desktop 2014: 57% desktop
30% mobile phone
13% tablet
Strategy & Execution @ Edutopia
1. Strategic Plan (2-3 years)
2. Operations Plan (1 year)
3. Roadmaps with RACI (quarterly)
We Strive to Stay Data-Informed
about Our Audience & Trends
1. Annual Impact and Audience Survey
2. Monthly Dashboards with KPIs
3. Daily Monitoring (Quantitative and
Qualitative)
Central Question:
Are We Increasing Reach & Deepening Our Impact in New Ways?
Fostering a Culture of
Innovation and Optimization
#15NTCLeadChange
Gina Schmeling, Principal
@nyginaschmeling
ginaschmeling.com
PRACTICING TRANSPARENCY
TO BE THE CHANGE
What We’re Talking About
When We Talk About Transparency
IS . . .
• Open with Limits
• Accepting fear,
emotions
• Conversational
• Practice and
Aspiration
IS NOT . . .
• Nakedness
• Full Deciding
• Open Finances
Change is ongoing
Change is not easy
Leadership means
teamwork
Unconventional
allies are strong
Like authenticity, transparency is not defined by
you as leaders, but by the people you want to
trust you and your organization. How much
information do they need in order to follow you,
trust you with their money or business?
Charlene Li
Open Leadership p 193
What Your People Need
Nonprofits that lack
transparent behavior will
have a hard time engaging
Millennials who seek open
relationships with the
organizations they choose
to support with time and
financial resources.
Kari Dunn Saratovsky, Derrick
Feldmann,
Cause for Change, p 11
What Millennials Value
Key Themes from Leaders about Transparency
From interviews with the following leaders and organizations :
Reggie Shuford, ACLU PA
Rabbi Josh Feigelson, Ask Big Questions
Laura Walker, NY Public Radio
Rabbi Dan Ain, Eric Lange & Rabbi Peter Rubinstein, 92Y
Cindy Greenberg, Repair the World
(See names, Twitter handles and links in the collaborative notes: http://po.st/njYRqq)
1. Organizational Values
2. Organizational Culture
3. Action Steps
“Old Power works like a currency. It is held by a few. It is closed, inaccessible and leadership-driven.
New Power operates differently, like a current. It is made by many. The goal with new power is not to
hoard it but to channel it.”
Henry Timms and Jeremy Heimans, Understanding “New Power” HBR December 2014
Strive for an Open, Authentic Stance
A course will avoid
chaos
Money, Share info
Timing, When and how
Power, Flow and partner
across spheres
Transparency
Has Limits
We too often think of capital strictly in financial terms,
but capital or “go-go juice,” is any resource that helps
move an endeavor forward. Capital can be human
connections, intelligence and expertise, resources like
equipment and furniture, and, of course, money.
Capital doesn't just fly around; it leaves good stuff
behind – trust.
-Allison Fine, Matterness, pp 135-6
Trust, Go Go Juice
Transparency Takeaways
• Transparency is “go-go juice” for New Power.
• A “horizontal” mindset is powerful. Takes work.
• Be aspirational and practice your openness!
• Anticipate limits. Be nimble for opportunities.
• Leaders are everywhere. Look beyond titles.
• Collaboration = accountability.
Breakout group ideas: Practical lessons, sharing your experience,
work-shopping your current time of change.
Deeper Dive
• Adaptive Leadership w/ Lisa
• Leading teams w/ Cindy
• Transparency w/ Gina
• Any other burning topics?
Session Evaluation
http://po.st/QsvyFn
(also linked in Sched)
Collaborative notes: http://po.st/njYRqq

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Changing the Tires While Driving the Car: Leading in Times of Change

  • 1. Changing the Tires While Driving The Car: Leading in Times of Change Notes & Resources: http://po.st/njYRqq #15NTCleadchange Lisa Colton Chief Learning Officer, See3 Communications @LisaColton Cindy Johanson Executive Director, Edutopia, George Lucas Educational Foundation @cinjo Gina Schmeling Principal, Gina Schmeling Consulting @nyginaschmeling
  • 2. What kinds of change stunts are you trying to pull off?
  • 3. The Plan • Adaptive Leadership • Shifts in Work & Culture: Edutopia Case Study • Lessons in Transparency • Take it Deeper: Small Group Discussions • Debrief Together
  • 5. THIS IS AN ATTENTION ECONOMY
  • 6. Adaptive Challenges & Leadership 6 TECHNICAL CHALLENGES ADAPTIVE CHALLENGES • Clear cut need • Can be fixed or addressed • Can apply current experience or skills (or find it) • Developmental change for the organization. e.g. building a new website, moving to a new database • Complex issues, dilemmas • No set procedures or policies • No analogous past experience • No expertise • Issue is transitional or transformational for the organization. e.g. move to a new revenue/ membership model,
  • 7. People: The Who What people, skills and talents are needed?
  • 8. People: The WhoWhat people, skills and talents are needed? 8 Community Builder. Builds consensus and mobilizes around common causes. Risk Evaluator. Objectively assesses costs and benefits (re: financial, human and social capital) Connector. Influential “social node” with relationships with various subgroups and individuals. Entrepreneur. Agile, startup generator Visionary Leader. Big picture thinker who can envision possibilities. Implementer. “Do-er” who can move from concept to implementation. Facilitator. Meeting or process facilitator. Designs and/or leads/guides. Communicator. Skilled at tailoring the message and using various channels to get it out, as well as listening inward. Mediator. Intercessor who can bring about consensus and/or mobilize forward motion. Synthesizer. Analyst who can consolidate views (“This is what I heard and…”)
  • 9. Process: The How To what extent does your leadership team apply adaptive and collaborative leadership practices (processes and culture) in your decision making and implementation? What practices and cultural adjustments are needed to help you work as an adaptive team? 9
  • 10. Process: The How What adaptive and collaborative leadership practices and cultural element do you need? 10 Open. Permeable boundaries to the leadership team. Action Oriented. Seizing the moment; prioritizing “doing”. Iterative. Willing to revisit and adapt previous decisions on the basis of data and experience. Agile. Being nimble in order to take advantage of emergent opportunities. Momentum Seeking. Not stuck in status quo; constantly on a growth trajectory. Transparent. Culture of sharing information. Positivist. Culture of abundance (rather than scarcity); reframe challenges as opportunities. Trusting & Mutually Respectful. Stance of openness and listening to the perspectives of others. Authentic Modeling of Relationship Building. Know one another; personal connections.
  • 11. The Pipeline: Looking Forward To what extent does your leadership team have ways to continually identify, cultivate, on-board, develop and nurture leaders? What does this mean for your next nomination process? 11
  • 12. The Pipeline: Looking Forward How do you identify, cultivate, on-board, develop & nurture leaders to complete the picture? 12 Leadership identification mechanism. How to identify attributes you need, and who can bring those attributes. Leadership cultivation practices. Gradual integration into leadership. Leadership on-boarding processes. Orientation, culture setting and mentoring. Leadership development activities. Ongoing board development. Leadership nurturing. Recognition, support, reflection, celebration.
  • 14.
  • 15. Lots of people know education should be different, but they don’t know in what way. — GEORGE LUCAS
  • 16. Illuminating and Showcasing What Works in K-12 Education
  • 17. Where We’ve Been 1991 - 2005 Print, VHS 2005-2010 Magazine, Web
  • 18. Where We Are 2010-Present Web, Social, Mobile We’re Confronting Major Shifts: Programming. Platform. Devices.
  • 19. Edutopia Reach and Impact Grows Key Metrics: • Over 4 years, grew Edutopia.org sessions by 472% • In past year, grew Facebook unique impressions by more than 400% • Actions up by ~300% (comments, shares, downloads, etc) • 94% of survey respondents took actions to improve K-12 education inspired by Edutopia
  • 20. Example of Fundamental Shift 2010: 98% desktop 2014: 57% desktop 30% mobile phone 13% tablet
  • 21. Strategy & Execution @ Edutopia 1. Strategic Plan (2-3 years) 2. Operations Plan (1 year) 3. Roadmaps with RACI (quarterly)
  • 22. We Strive to Stay Data-Informed about Our Audience & Trends 1. Annual Impact and Audience Survey 2. Monthly Dashboards with KPIs 3. Daily Monitoring (Quantitative and Qualitative) Central Question: Are We Increasing Reach & Deepening Our Impact in New Ways?
  • 23. Fostering a Culture of Innovation and Optimization
  • 25. What We’re Talking About When We Talk About Transparency IS . . . • Open with Limits • Accepting fear, emotions • Conversational • Practice and Aspiration IS NOT . . . • Nakedness • Full Deciding • Open Finances
  • 26. Change is ongoing Change is not easy Leadership means teamwork Unconventional allies are strong
  • 27. Like authenticity, transparency is not defined by you as leaders, but by the people you want to trust you and your organization. How much information do they need in order to follow you, trust you with their money or business? Charlene Li Open Leadership p 193 What Your People Need
  • 28. Nonprofits that lack transparent behavior will have a hard time engaging Millennials who seek open relationships with the organizations they choose to support with time and financial resources. Kari Dunn Saratovsky, Derrick Feldmann, Cause for Change, p 11 What Millennials Value
  • 29. Key Themes from Leaders about Transparency From interviews with the following leaders and organizations : Reggie Shuford, ACLU PA Rabbi Josh Feigelson, Ask Big Questions Laura Walker, NY Public Radio Rabbi Dan Ain, Eric Lange & Rabbi Peter Rubinstein, 92Y Cindy Greenberg, Repair the World (See names, Twitter handles and links in the collaborative notes: http://po.st/njYRqq) 1. Organizational Values 2. Organizational Culture 3. Action Steps
  • 30. “Old Power works like a currency. It is held by a few. It is closed, inaccessible and leadership-driven. New Power operates differently, like a current. It is made by many. The goal with new power is not to hoard it but to channel it.” Henry Timms and Jeremy Heimans, Understanding “New Power” HBR December 2014
  • 31. Strive for an Open, Authentic Stance
  • 32. A course will avoid chaos Money, Share info Timing, When and how Power, Flow and partner across spheres Transparency Has Limits
  • 33. We too often think of capital strictly in financial terms, but capital or “go-go juice,” is any resource that helps move an endeavor forward. Capital can be human connections, intelligence and expertise, resources like equipment and furniture, and, of course, money. Capital doesn't just fly around; it leaves good stuff behind – trust. -Allison Fine, Matterness, pp 135-6 Trust, Go Go Juice
  • 34. Transparency Takeaways • Transparency is “go-go juice” for New Power. • A “horizontal” mindset is powerful. Takes work. • Be aspirational and practice your openness! • Anticipate limits. Be nimble for opportunities. • Leaders are everywhere. Look beyond titles. • Collaboration = accountability. Breakout group ideas: Practical lessons, sharing your experience, work-shopping your current time of change.
  • 35. Deeper Dive • Adaptive Leadership w/ Lisa • Leading teams w/ Cindy • Transparency w/ Gina • Any other burning topics?
  • 36. Session Evaluation http://po.st/QsvyFn (also linked in Sched) Collaborative notes: http://po.st/njYRqq

Editor's Notes

  1. Edutopia is a documentary and publishing activity of the George Lucas Educational Foundation, a 25+ year old operating foundation.
  2. Mission
  3. Solution
  4. (25.2MM vs. 4.4MM)
  5. New positions, re-orgs, experimentation w Beth Kanter, performance reviews revised to emphasize skills expected of all employees,
  6. Titles larger. More questions. Fewer quotes?
  7. Maybe add this image among previous slide? Meant to convey openness takes work.