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1. Change
Management
Proposal
“Client Name”
Client Name:
Client Address:
Client Contact Information
Client Name:
Client Address:
Client Contact Information
Prepared for Prepared by

2. Cover Letter for Change
Management Proposal
2
Dear Client
You need to change your old customer handling and grievance management
system from man labor intensive to more capital intensive way . this change
process can be elaborate and can have many points of resistance in it , thus
managing all these complication becomes hectic and difficult.
Dear client you need not worry about such hinderance because this is where we
play a major role for you . we mange the process of change for you with our
expertise's in the matter and help you to implement the desired change your
organization needs.
Sincerely
User Assigned
Signature

3. Table of Content
3
Proposal Context01
02
05
06
04
Our Services
Timeline
Challenges
Your Investment
03 Action Plan
07
08
11
12
09
10
About Us
Case Study
Our Team
Client Testimonials
Next Step
Term and Condition

4. Proposal Context for Change
Management Proposal
4
• Client calls to our helpline are right now replied by an associate who asks the client in
the event that they are calling to report another issue or to check the status of a formerly
revealed issue.
• On the off chance that the client is calling about a recently revealed issue, the partner
inquires the client for the Incident ID #. The associate at that point puts the client on hold
• The Machine calls a client administration agent, educates the delegate with respect to
the purpose behind the call (new issue or Incident ID #), and exchanges the guest.
Your Problem
Our Solution
• The job of the associate who answers the call could without much of a stretch be
supplanted by a computerized framework,
• Which enable the client to squeeze 1 for another issue or 2 for a recently detailed issue.
On the off chance that the client squeezed 2, they would be provoked to enter their
Occurrence ID #.
• The guest would then be steered to a client administration agent, alongside the Incident
ID #, if appropriate, which would be passed along through the telephone framework..

5. Our Services for Change
Management Proposal
5
01 Design Services
02 Digital Services
03 Marketing Sales
04 Analytics and Data Interpretation
05 Operations
08 Text Here
06 Risk Management
07 Finance Strategy
09 Text Here

6. Action Plan for Change
Management Proposal
6
We Propose a 5 Phase action plan which will take a total of 15
weeks of time . The phases details are :
Phase 2
Material Purchase
• Buy another telephone directing framework that would permit
required capacities.
• Add Text Here
Phase 3
Programing and Testing
• Conduct various test and program the ne technology according
to needs.
• Add Text Here
Phase 1 • Conduct research and inspect the current way of communication
for detailed analysis of current system.
• Add Text Here
Research and Inspection

7. Action Plan for Change
Management Proposal Contd..
7
Phase 4 • Convert Incident ID #s from a blend of letters and numbers to
numbers for direction on the phone routing.
• Add Text Here
Create IDs
Phase 5
Communicate New Workflow
• Update the customers about the new workflow and blend them
according to according to new technology .
• Add Text Here

8. Timeline for Change
Management Proposal
8
Phase 1
Research and Inspection
Week 1-5
Week 6-7
Phase 2
Material Purchase
Week 8-11
Phase 3
Programing and Testing
Week 12-14
Phase 4
Create IDs
Week 14-15
Phase 5
Communicate New Workflow

9. Challenges for Change
Management Proposal
9
Obstacle 2
Resistance of clients who don't lean toward managing a computerized framework. No arrangement will
satisfy each client, yet most purchasers today hope to be welcomed with a computerized framework
when calling a business. One choice is to permit clients to squeeze 0 in the event that they're uncertain
how to address the robotized questions.
The time related with programming and testing and building up the new ID framework (48 complete man-
hours). Once more, the time spared by actualizing the new technique would
More than compensate for this underlying venture.
Obstacle 1
• Customer administration issues with early guests whose ID # still contains numbers and letters.
• Add Text Here
Obstacle 3
• Add Text Here
• Add Text Here
Obstacle 4

10. Your Investment for Change Management Proposal
10
Description Price USD
Research and Inspection 1,500
Material Purchase 1,000
Programing and Testing 1,500
Create IDs 1,000
Communicate New Workflow 2,000
TOTAL 8,000
The Total Cost Of The Change Management Will Be Divided Into Five Categories
• 50% of the total payment is to be made at eh time of contract signing, rest of the amount will be paid upon the successful
completion of project
• The package can be altered and changed according to your needs
• Add Text Here
*
N
ot
e:
*Note:

11. About Us for Change
Management Proposal
11
Founded in : 1950
Company Introduction
• Write few short lines about company introduction displaying years in service
major projects accomplished and various certifications received.
• Add Text Here
• Add Text Here
Our Background
• Add details on company’s history
• Previous line of services
• How it all started etc.
• Other key points
Company Vision
Write your company's vision here.
Company Mission
Write your company’s mission here.

12. Case Study for Change Management Proposal
12
Project Summary
Description Price USD
Add Task Here XXX
Add Task Here XXX
Add Task Here XXX
Add Task Here XXX
Task Time
Task 1 WK
Task 2 WK
Task 3 WK
Task 4 Wk
• Write Description about the project here
• Project Objective
• Customer Problem
Project Description
• Write the results of the project here
• Write the outcomes
• Add Text here
Project ResultsProject Timeframe
Project Budget

13. Our Team (1/2)
13
Name
Designation
“Write key credentials and major highlights of the team member”
• This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
Name
Designation
“Write key credentials and major highlights of the team member”
• This slide is 100% editable. Adapt it to your needs and capture your audience's attention.

14. Our Team (2/2)
14
Name
Designation
“Write key credentials and major highlights of the team member”
Name
Designation
“Write key credentials and major highlights of the team member”
Name
Designation
“Write key credentials and major highlights of the team member”

15. Client Testimonial
15
Name
Designation • This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
“Write Client Testimonial Here”
Name
Designation• This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
“Write Client Testimonial Here”
Name
Designation • This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
“Write Client Testimonial Here”

16. Next Step for Change
Management Proposal
16
User Assigned:
Designation:
Company Name:
Client Name:
Client Company Name :
Address :
SignatureSignature
• After reading the proposal, if you feel confident and are willing to hire our firm
for change management please send a signed copy of the proposal on he
address or e-mail.
We believe in transparency and trust among partners. Therefore we believe in laying
a solid foundation . Mentioned below are next steps after signing the contract
• After receiving the proposal we will contact you and our representative will
visit you within 7 days.
• Add Your Next Step Here

17. Terms and Condition for
Change Management Proposal
17
Service and Payment
• Service Payment is to made in 3 Installments with first 50 % being paid at
the time of contract signing , 25 % in between of the project and rets 25%
after project completion
• Add Text Here
Terms of Contract Termination
• The Contract with the client shall be terminated in case of non compliance
with the confidentiality contract
• Add Text Here
Notice & Renewal
• Contact can be renewed after or before completion of the project
• Add Text Here
Signature and Name

18. Contact Us
18
Company Logo
Company Name
Company Address
Website and Social Media Accounts
Phone number

19. 19
Additional Slides

20. Our Mission
20
Mission
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capture your audience's attention
Goal
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Vision
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21. Timeline
21
2016
Text Here
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audience's attention
2019
Text Here
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2018
Text Here
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2017
Text Here
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22. Roadmap
22
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2014
2015
2016
2017 2019
2018

23. 30 60 90 Days Plan
23
First 30 Days
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First 60 Days
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First 90 Days
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24. Gannt Chart
24
Events Date 27 Jan 28 Jan 29 Jan 1 Feb 2 Feb 3 Feb 4 Feb 7 Feb 8 Feb 12 Feb 13 Feb
Project #1
Task #1
Task #2
Project #3
Project #4
Revision
Task #5
Project #6
Project End
Project #1 Revision Tasks