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1. Website Retainer
Service Proposal
Project proposal – (proposal name)
Client – (client name)
Delivered on – (submission date)
Submitted by - (user assigned)

2. Cover Letter for Website Retainer Service Proposal
2
Dear (Client_name),
Thanks for reaching us for your website maintenance. Our website retainer service will provide on –
demand assistance after your website launch. We are really excited in initiating an ongoing digital
support relationship with you. It is important for continuously monitoring your website or else it will fall
out of date and out of sync with your business goals.
Our web support packages are cost effective and easily customizable in accordance to your
requirement. We are confident that by our experience we will able to provide you following web
support services –
› Performance measurement of website
› Website improvement on regular basis
We believe that with our website retainer, your website will continue to perform well for you and your
customers. We ensure that you will be saving lots of bucks that you would have spent in website
redesigning as it will never get out of date with our continuous testing, maintenance and iterative
improvements.
Feel free to contact in case of any issue.
Sincerely,
(company_name)

3. Table of Contents
Company Overview
• About Us
• Our Team
04.
Project Context & Objectives01. Our Past Experience
• Client Testimonials
05.
Project Deliverables
• Scope of Services
• Proposed Services
02. Contract06.
Your Investment03. Next Steps07.
3

4. TABLE OF CONTENTS
4
01
Project Context & Objectives

5. Project Context and Objectives for Website Retainer Service Proposal
We have identified that your firm(client_name) is facing some major issue in regards to your website maintenance
mentioned below-
• Your website is static that doesn’t display engaging content in context to your product. This process is not sustainable
and brutally limit your sales potential and ultimately put negative impact on customer experience.
• You are facing in context to website hosting and security services for your clients too
• Regular maintenance & website improvement
Project Context
• We will provide your website with secured backups which will be stored in a secured local server
• The content will updated on regular basis
• Script/programs will updates
• Website will be monitored 24/7
Project Objectives
5

6. TABLE OF CONTENTS
6
02
Project Deliverables
• Scope of Services
• Proposed Services

7. Scope of Services for Website Retainer Service Proposal
7
01. Technical assistance through
• Phone
• Email
• Ad hoc meetings in person
• Video conference
Fixation of bugs and
enhancements
02.
Updating minor changes
and social media content
03.
Prioritization of
troubleshooting, site –
building & design assistance
04.
Informing hosting provider
in case of any issue
05.
Optimizing
search engine
06.
Activities included in your monthly retainer are mentioned below.
We will look after your analytics platform & send you monthly report
with recommendations .

8. Proposed Services for Website Retainer Service Proposal
8
Secured Backups
• We will create a complete backup of your website in every 45 days
• The backup will be stored in local servers which are secured
Updating Script/Program
• We will edit or add software, programs and scripts for site performance and security
Updating Content
• We will appropriately update the new content you created for web pages and blogs accompanied with images
• We will update meta tags for SEO purpose
• Minor changes to website, images and layout at your request so that your website do not require major changes
in a month
• For the in – depth changes, a statement of work will be created with a separate pricing for website design services
Website Monitoring
• We ensure monitoring your website for security outages and breaches 24/7
• We will inform you regarding website issues with 1 hour of occurrence and will try to solve the issue
quickly as possible

9. TABLE OF CONTENTS
9
03
Your Investment

10. Your Investment for Website Retainer Service Proposal
10
Web Support Tier Price Hours Per Month Months Subtotal
❑ Limited $1,200 6 12 $14,400
❑ Basic $1,500 12 12 $18,000
❑ Premium $1,800 24 12 $21,600
Total (before tax)
Taxation Rate, 5%
Total

11. TABLE OF CONTENTS
11
04
Company Overview
• About Us
• Our team

12. About Us for Website Retainer Service Proposal
Who We Are
Founded in 2010, we pride ourselves in providing strategic, beautiful design solutions for
our vast client base.
Vision
We offer cathartic growth through
digital excellence.
Mission
Growth of customer by digital
disruption & become industry most
versatile enterprise solution.
• Hard work
• Pursuit of better
• Think big
• Act with integrity
Core Values
12

13. Our Team (1/2)
13
ETHAN BROWN
DESIGN DIRECTOR
• Write key credentials and major highlights of the team member
• Text here
• Text here
• Text here
• Text here
LIAM WARD
TECHNICAL DIRECTOR
• Write key credentials and major highlights of the team member
• Text here
• Text here
• Text here
• Text here

14. Our Team (2/2)
14
TYSON HINTON
DESIGN DIRECTOR
• Write key credentials and major highlights of the team member
• Text here
• Text here
• Text here
• Text here
LEVI JOYCE
TECHNICAL DIRECTOR
• Write key credentials and major highlights of the team member
• Text here
• Text here
• Text here
• Text here
MARCEL WOOTEN
MARKETING DIRECTOR
• Write key credentials and major highlights of the team member
• Text here
• Text here
• Text here
• Text here

15. TABLE OF CONTENTS
15
05
Our Past Experience
• Client Testimonials

16. Client Testimonials (1/2)
16
• Write Client Testimonial Here
• Text here
LEWIS SPENCER
DESIGNATION
Add company name/logo
• Write Client Testimonial Here
• Text here
ROWAN HOOPER
DESIGNATION
Add company name/logo

17. Client Testimonials (2/2)
17
• Write Client Testimonial Here
• Text here
DEXTER TURNER
DESIGNATION
Add company name/logo
• Write Client Testimonial Here
• Text here
BEN WATTS
DESIGNATION
Add company name/logo
• Write Client Testimonial Here
• Text here
ISABELLA OWEN
DESIGNATION
Add company name/logo

18. TABLE OF CONTENTS
18
06
Contract

19. Contract for Website Retainer Service Proposal
19
Services Rendered
• 3 week opportunity to review our week and
provide feedback
• Not liable to the firm and third party for
damages
Terms of Payment
• Fifty percent of initial fees at the point of
contract signing and it will act as deposit
• Remaining 50% has to be submitted after
project completion
Confidentiality
• All efforts to preserve confidentiality of
information
Mutual Cooperation
• We agree to put our best efforts in return we
expect your cooperation in providing needed
information regarding to website
Plans Cancellation
• Right modify, reject, cancel or stop at any point
processes but are imbibed to reimburse us all
costs and expenses
Terms & Termination
• This agreement should commence from (date)
and shall continue till termination by either party
by not less than 60 days notice given in writing

20. TABLE OF CONTENTS
20
07
Next Steps

21. Next Steps for Website Retainer Service Proposal
S i g n a t u r e
Proposed Lead
{ user_assigned }, { user_title }
S i g n a t u r e
Default Contact
{ client_contact_first }, { client_contact_last }
{ client_name }
• Discuss the desired changes
• Accept the proposal
• Sign and finalize the proposal
• Submit an initial payment of 50% of total fee of project
• Once we get the notification of your proposal acceptance, we will send you the
separate copy of the signed contract for your record
• Feel free to contact
• Add text here
• Add text here
We firmly believe in clarifying things and sorting out the issues in order to
find the most suitable way to work together.
It is requested to read the contract to get the
understanding of the details involved in working
with us. Everything should be fair, transparent and
easily understandable at the beginning in order to
lay a solid foundation for better work relationship.
21

22. Contact Us
22
Contact Numbers
0123456789
Address
# street number, city, state
Email Address
emailaddress123@gmail.com

23. 23
Additional Slides

24. About Us
24
Value Client
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Preferred by Many
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Target Audience
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25. Our Mission
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Vision
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Mission
25

26. Roadmap for Process Flow
26
01 02
03 04
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27. Website Retainer Service Proposal Timeline
27
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2016
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2017
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2018
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2019
01 02 03 04

28. 30 60 90 Days Plan
28
30 DAYS
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60 DAYS
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90 DAYS
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