A presentation for the new Hampshire Library Trustee Association concerning the challenges presented in managing change.

1. CHANGE MANAGEMENT:
LOOKING FROM THE OUTSIDE
IN
A presentation for
The New Hampshire Library Trustee Association
May 23, 2017
by George Needham
Delaware County District Library

2. Robert Burns
O wad some Power
The giftie gie us,
To see oursels
As ithers see us!
or
Oh, would some Power
The gift give us,
To see ourselves
As others see us!

5. Really, who likes change?

6. Inertia

7. Change is difficult

8. But the stakes are high

10. Prerequisites for change: Trust

11. Prerequisites for change:
Compassion

12. Prerequisites for change: Stability

13. Prerequisites for change: Hope

14. Roadblocks

15. Exception mentality

16. Expecting the worst

17. Entitlement thinking

18. The experience trap

19. Exclusion

20. Breaking through the roadblocks

21. “How can we…?”

22. A tip from improv theater

23. Recommended reading

24. Looking outside in…at trustees
• Take time to read the
library literature,
especially the NH
Trustee Handbook.
• Understand your role
as a trustee, and take
advantage of what
NHLTA has to offer.
• Use your library.
• Meet and listen to the
staff.
• Spend some time with
your director visiting
the various
departments.
• Advocate for your
library.

25. Looking outside in…at trustees
• Know your community
and share that
knowledge with your
director and staff.
• Get to know local
elected and appointed
officials, and introduce
them to the library.
• Technology is not
optional for libraries
any more.
• Trustees are
advocates, not
adversaries.

26. Questions and discussion

27. THANKS! LET’S STAY IN TOUCH…
GEORGE NEEDHAM
GNEEDHAM@DELAWARELIBRARY.ORG
TWITTER: @NEEDHAMGEORGE
FACEBOOK: GEORGENEEDHAM
740-363-2475