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Challenges and Effective
Management of Pediatric Services in
Nepal
Dr. R.P. Chaudhary
Board of Director
Ishan Children and Women’s Hospital
Consultant Pediatric Surgeon
Grande International Hospital, KTM
We know that children’s early experience of
health care affects their attitude to the health
service for the rest of their lives’’
Professor Al Aynsley Green
The National Clinical Director for Children, UK
What is a Hospital ?
• Important institution for the economic and
social well-being of society.
• Curative and rehabilitative functions enable
them to restore individuals to be productive
members of society and to enjoy the benefits
• Success is highly dependent on the hospital’s
managerial capability.
What is a Hospital ?
• Management runs the healthcare organization
and administration handles the staffing.
• But within those two general areas are several
sub-areas of concern that require years of
intense education and experience to get
right.
Framework of Hospital Management
Government
Policies
Technical Performance
Environment
Management
Resources
Financial
Performances
Pediatric Hospital infrastructure
• Hospitals are the part of social system which
again have subsystem like
– clinical , Diagnostic , Therapeutic , supportive and
utility services
• Health promotion and prevention services,
including community-based
– Research, Education, Policy and advocacy
Pediatric Hospital infrastructure
Should Provide :
• Operational
• Financial
• Managerial
• Human resources
• Compliance
• Training support and research
What are the challenges?
Demographics of Nepal
• Population 30,986,975
(July 2014 est.)
• Age structure :
0-14 years: 31.6%
(male ,989,268
female 4,805,381)
15-24 years: 22.6%
(male ,521,421
female 3,484,203)
Child care in Nepal :
• Inadequate
• Children’s hospital
– Government : one
– Private : Few
• Women and Children’s Hospital:
– Government: None
– Private: Few
• General hospital with pediatric facility:
– Regional/ sub-regional/Zonal/ teaching hospital
Pediatric Health Care Needs
Health and functional status
Health insurance status and adequacy of
coverage
Access to health care including types of health
services needed and any unmet needs for care
Preventive medical and dental care, and
specialty services received
Family-centeredness of child’s health care and
care coordination
Pediatric Health Care Needs
Access to Community-Based Services
Transition to Adulthood
Impact of child’s health on family
Demographics of child and family
Education, family structure, primary
language spoken in the home
Culturally Effective Pediatric Care:
• Delivery of care within the context of
– Appropriate physician knowledge
– Understanding
– Appreciation of cultural distinctions leading to
optimal health outcomes.
• Providers will thus enhance interpersonal and
communication skills
Pediatric Care differs from adult:
• Development:
As children mature both cognitively and
physically, their needs as consumers.
Therefore, planning a unified approach to
pediatric safety and quality
• Dependency:
Hospitalized children, especially those who
are very young and/or nonverbal, are
dependent on caregivers, parents, or others
Pediatric Care differs from adult:
• Different epidemiology:
Most hospitalized children require acute
episodic care unlike adult. So, they create
distinct challenges and requires a new way of
thinking.
• Demographics:
Children are more likely than other groups to
live in poverty and experience racial and
ethnic disparities in health care.
Can children be treated like adults ?
• They are different and need different
approach and so, to be treated accordingly
• They are not mini adults.
• have various differences:
– Anatomical
– Physiological
– Psychosocial
• Hospital management is also different
Which hospital is better ?
• General Hospital
• Children’s Hospital
• Women and Children’s Hospital
…So, how are we doing?
• A hospital's performance is difficult to measure
because of the high degree of subjectivity and do
not operate in isolation
• Objective is to provide quality patient care while
maintaining the financial viability
• Various factors surrounding and even within the
hospital affect its degree of success or failure
• Factors include the nature of its resources ,
competition, markets and government regulations
and incentives.
Challenges
• Inequitable and inefficient resource allocation
where tertiary hospitals consume disproportionate
resources and starved the primary health care
• Good quality first referral level (or district hospital)
care is crucial for reducing child mortality and for a
credible and efficient primary health care system.
• Implementation of community based integrated
management of childhood illness guidelines
Challenges
• Concerns of poor outcome
– under / poor treatment , over-hospitalisation, over-
diagnosis of severe illness
• Confronting potentially avoidable deaths or
suffering in children - upsetting
• Academic thought and energy is predominantly
directed towards clinical problems
• Inadequate consideration of the health system
problems in peripheral hospitals
– often understaffed, poorly equipped and with little or
no ongoing staff education
What are the future needs?
“To raise new questions, new possibilities,
to regard old problems from a new angle,
requires creative imagination and marks a
real advance in science.”
Albert Einstein
Components of quality improvement:
• Standards
• Assessment tools
• Participation
• Driving forces.
• Education and Training
• Institutional and Systems Support
• Research and Advocacy
Clinical services in the hospital should be
• To support the best clinical practice which minimizes
risk to patients
• To achieve the objective of child and family centered
care
• To promote multidisciplinary and cross-specialty
working
• To make efficient use of resources – staff, equipment
and facilities
• To ensure future flexibility to respond to changes in
service range and volume
Care for children in hospital should be
• Friendly and centered on the needs of the young
person
• High Quality. Policies and services should aspire to,
and attain, high standards
• Coherent in design and delivery. Should be woven
together in a coherent, integrated and cross-sector
form
• Empowering. Have opportunities to play an
effective role in the design and delivery of policies
Care for children in hospital should be
• Results orientated and evidence-based. High quality
research, evaluation, monitoring and review
• Equitable and non-discriminatory. All children and
young people should have access to services
• Family-orientated. Full recognition must be given to
family members – including extended family
• Supportive and respectful. Policies and services
should be respectful and supportive one
The Vision
The National Children’s Strategy
“Nepal should be where children are respected
as young citizens with a valued
contribution to make and a voice of their own;
where all children are cherished and
supported by family and the wider society;
where they enjoy a fulfilling childhood and
realize their potential.”
Conclusion:
• Pediatric care and their
hospital management are
different from adults
• They need special approach and
care, as they are the future for
any country, to be healthier
• They can be cared better in a
children friendly hospital
• It’s a team work for which
management is equally
important
Challenges and effective management of pediatric services in nepal

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Challenges and effective management of pediatric services in nepal

  • 1. Challenges and Effective Management of Pediatric Services in Nepal Dr. R.P. Chaudhary Board of Director Ishan Children and Women’s Hospital Consultant Pediatric Surgeon Grande International Hospital, KTM
  • 2. We know that children’s early experience of health care affects their attitude to the health service for the rest of their lives’’ Professor Al Aynsley Green The National Clinical Director for Children, UK
  • 3. What is a Hospital ? • Important institution for the economic and social well-being of society. • Curative and rehabilitative functions enable them to restore individuals to be productive members of society and to enjoy the benefits • Success is highly dependent on the hospital’s managerial capability.
  • 4. What is a Hospital ? • Management runs the healthcare organization and administration handles the staffing. • But within those two general areas are several sub-areas of concern that require years of intense education and experience to get right.
  • 5.
  • 6. Framework of Hospital Management Government Policies Technical Performance Environment Management Resources Financial Performances
  • 7. Pediatric Hospital infrastructure • Hospitals are the part of social system which again have subsystem like – clinical , Diagnostic , Therapeutic , supportive and utility services • Health promotion and prevention services, including community-based – Research, Education, Policy and advocacy
  • 8. Pediatric Hospital infrastructure Should Provide : • Operational • Financial • Managerial • Human resources • Compliance • Training support and research
  • 9. What are the challenges?
  • 10. Demographics of Nepal • Population 30,986,975 (July 2014 est.) • Age structure : 0-14 years: 31.6% (male ,989,268 female 4,805,381) 15-24 years: 22.6% (male ,521,421 female 3,484,203)
  • 11. Child care in Nepal : • Inadequate • Children’s hospital – Government : one – Private : Few • Women and Children’s Hospital: – Government: None – Private: Few • General hospital with pediatric facility: – Regional/ sub-regional/Zonal/ teaching hospital
  • 12. Pediatric Health Care Needs Health and functional status Health insurance status and adequacy of coverage Access to health care including types of health services needed and any unmet needs for care Preventive medical and dental care, and specialty services received Family-centeredness of child’s health care and care coordination
  • 13. Pediatric Health Care Needs Access to Community-Based Services Transition to Adulthood Impact of child’s health on family Demographics of child and family Education, family structure, primary language spoken in the home
  • 14. Culturally Effective Pediatric Care: • Delivery of care within the context of – Appropriate physician knowledge – Understanding – Appreciation of cultural distinctions leading to optimal health outcomes. • Providers will thus enhance interpersonal and communication skills
  • 15. Pediatric Care differs from adult: • Development: As children mature both cognitively and physically, their needs as consumers. Therefore, planning a unified approach to pediatric safety and quality • Dependency: Hospitalized children, especially those who are very young and/or nonverbal, are dependent on caregivers, parents, or others
  • 16. Pediatric Care differs from adult: • Different epidemiology: Most hospitalized children require acute episodic care unlike adult. So, they create distinct challenges and requires a new way of thinking. • Demographics: Children are more likely than other groups to live in poverty and experience racial and ethnic disparities in health care.
  • 17. Can children be treated like adults ? • They are different and need different approach and so, to be treated accordingly • They are not mini adults. • have various differences: – Anatomical – Physiological – Psychosocial • Hospital management is also different
  • 18. Which hospital is better ? • General Hospital • Children’s Hospital • Women and Children’s Hospital
  • 19. …So, how are we doing?
  • 20. • A hospital's performance is difficult to measure because of the high degree of subjectivity and do not operate in isolation • Objective is to provide quality patient care while maintaining the financial viability • Various factors surrounding and even within the hospital affect its degree of success or failure • Factors include the nature of its resources , competition, markets and government regulations and incentives.
  • 21. Challenges • Inequitable and inefficient resource allocation where tertiary hospitals consume disproportionate resources and starved the primary health care • Good quality first referral level (or district hospital) care is crucial for reducing child mortality and for a credible and efficient primary health care system. • Implementation of community based integrated management of childhood illness guidelines
  • 22. Challenges • Concerns of poor outcome – under / poor treatment , over-hospitalisation, over- diagnosis of severe illness • Confronting potentially avoidable deaths or suffering in children - upsetting • Academic thought and energy is predominantly directed towards clinical problems • Inadequate consideration of the health system problems in peripheral hospitals – often understaffed, poorly equipped and with little or no ongoing staff education
  • 23. What are the future needs?
  • 24. “To raise new questions, new possibilities, to regard old problems from a new angle, requires creative imagination and marks a real advance in science.” Albert Einstein
  • 25. Components of quality improvement: • Standards • Assessment tools • Participation • Driving forces. • Education and Training • Institutional and Systems Support • Research and Advocacy
  • 26. Clinical services in the hospital should be • To support the best clinical practice which minimizes risk to patients • To achieve the objective of child and family centered care • To promote multidisciplinary and cross-specialty working • To make efficient use of resources – staff, equipment and facilities • To ensure future flexibility to respond to changes in service range and volume
  • 27.
  • 28. Care for children in hospital should be • Friendly and centered on the needs of the young person • High Quality. Policies and services should aspire to, and attain, high standards • Coherent in design and delivery. Should be woven together in a coherent, integrated and cross-sector form • Empowering. Have opportunities to play an effective role in the design and delivery of policies
  • 29. Care for children in hospital should be • Results orientated and evidence-based. High quality research, evaluation, monitoring and review • Equitable and non-discriminatory. All children and young people should have access to services • Family-orientated. Full recognition must be given to family members – including extended family • Supportive and respectful. Policies and services should be respectful and supportive one
  • 30. The Vision The National Children’s Strategy “Nepal should be where children are respected as young citizens with a valued contribution to make and a voice of their own; where all children are cherished and supported by family and the wider society; where they enjoy a fulfilling childhood and realize their potential.”
  • 31. Conclusion: • Pediatric care and their hospital management are different from adults • They need special approach and care, as they are the future for any country, to be healthier • They can be cared better in a children friendly hospital • It’s a team work for which management is equally important