ORGANIZATIONAL BEHAVIOR
                                      S T E P H E N P. R O B B I N S
                                          WWW.PRENHALL.COM/ROBBINS

                                            T    E   N   T   H   E   D   I   T   I   O   N




© 2003 Prentice Hall Inc. All rights reserved.                                           PowerPoint Presentation by Charlie Cook
O B J E C T I V E S
                       AFTER STUDYING THIS CHAPTER,
                       YOU SHOULD BE ABLE TO:

                        1. Contrast leadership and power.
                        2. Define the four bases of power.
                        3. Clarify what creates dependency in power
L E A R N I N G




                           relationships.
                        4. List seven power tactics and their
                           contingencies.
                        5. Explain how sexual harassment is about the
                           abuse of power.
                        6. Describe the importance of a political
                            perspective.
                      © 2003 Prentice Hall Inc.
                      All rights reserved.                            13–2
O B J E C T I V E S (cont’d)
                                AFTER STUDYING THIS CHAPTER,
                                YOU SHOULD BE ABLE TO:

                                 7. List the individual and organizational factors
                                    that stimulate political behaviors.
                                 8. Identify seven techniques for managing the
                                    impression one makes on others.
                                 9. Explain how defensive behaviors can protect
                                    an individual’s self-interest.
L E A R N I N G




                                 10. List the three questions that can help
                                     determine if a political action is ethical.


                               © 2003 Prentice Hall Inc.
                               All rights reserved.                                13–3
A Definition of Power
A Definition of Power



                                B
                            A




© 2003 Prentice Hall Inc.
All rights reserved.                13–4
Contrasting Leadership and Power
Contrasting Leadership and Power
 Leadership                 Power
    – Focuses on goal          – Used as a means for
       achievement.              achieving goals.
    – Requires goal            – Requires follower
       compatibility with        dependency.
       followers.              – Used to gain lateral
    – Focuses influence          and upward
       downward.                 influence.
 Research Focus             Research Focus
    – Leadership styles        – Power tactics for
       and relationships         gaining compliance.
       with followers.
© 2003 Prentice Hall Inc.
All rights reserved.                             13–5
Bases of Power
Bases of Power




© 2003 Prentice Hall Inc.
All rights reserved.        13–6
Bases of Power
Bases of Power




© 2003 Prentice Hall Inc.
All rights reserved.        13–7
Personal Power
Personal Power




© 2003 Prentice Hall Inc.
All rights reserved.        13–8
Personal Power
Personal Power




© 2003 Prentice Hall Inc.
All rights reserved.        13–9
Dependency: The Key To Power
Dependency: The Key To Power
 The General Dependency Postulate
   – The greater B’s dependency on A, the greater the
     power A has over B.
   – Possession/control of scarce organizational resources
     that others need makes a manager powerful.
   – Access to optional resources (e.g., multiple suppliers)
     reduces the resource holder’s power.
 What Creates Dependency
   – Importance of the resource to the organization
   – Scarcity of the resource
   – Nonsubstitutability of the resource
© 2003 Prentice Hall Inc.                                13–
All rights reserved.                                     10
Power Tactics
Power Tactics



                            Tactical Dimensions: :
                             Tactical Dimensions
                            • • Reason
                                 Reason
                            • • Friendliness
                                 Friendliness
                            • • Coalition
                                 Coalition
                            • • Bargaining
                                 Bargaining
                            • • Assertiveness
                                 Assertiveness
                            • • Higher authority
                                 Higher authority
                            • • Sanctions
                                 Sanctions
© 2003 Prentice Hall Inc.                           13–
All rights reserved.                                11
Use of Power Tactics: From Most to
Use of Power Tactics: From Most to
Least Popular
Least Popular




© 2003 Prentice Hall Inc.            EXHIBIT   13–
                                                13-2

All rights reserved.                           12
Power in Groups: Coalitions
Power in Groups: Coalitions

                            • • Seek to maximize their
                                 Seek to maximize their
                                size to attain influence.
                                 size to attain influence.
                            • • Seek aabroad and diverse
                                 Seek broad and diverse
                                constituency for support
                                 constituency for support
                                of their objectives.
                                 of their objectives.
                            • • Occur more frequently in
                                 Occur more frequently in
                                organizations with high
                                 organizations with high
                                task and resource
                                 task and resource
                                interdependencies.
                                 interdependencies.
                            • • Occur more frequently if
                                 Occur more frequently if
                                tasks are standardized
                                 tasks are standardized
                                and routine.
                                 and routine.
© 2003 Prentice Hall Inc.                                13–
All rights reserved.                                     13
Sexual Harassment: Unequal Power in the
Sexual Harassment: Unequal Power in the
Workplace
Workplace




© 2003 Prentice Hall Inc.                 13–
All rights reserved.                      14
Politics: Power in Action
Politics: Power in Action




© 2003 Prentice Hall Inc.   13–
All rights reserved.        15
Politics Is in the Eye of the Beholder
Politics Is in the Eye of the Beholder




© 2003 Prentice Hall Inc.                EXHIBIT   13–
                                                    13-3

All rights reserved.                               16
Factors That Influence
                            Factors That Influence
                              Political Behaviors
                              Political Behaviors




© 2003 Prentice Hall Inc.               EXHIBIT   13–
                                                   13-4

All rights reserved.                              17
Employee Responses to
Employee Responses to
 Organizational Politics
 Organizational Politics




©X 2003 Prentice Hall Inc.
E HIBIT  13-5                13–
All rights reserved.         18
Defensive
                                                  Defensive
Avoiding Action: :
Avoiding Action                                   Behaviors
                                                  Behaviors
• • Overconforming
     Overconforming
• • Buck passing
     Buck passing
• • Playing dumb      Avoiding Blame: :
                      Avoiding Blame
     Playing dumb
• • Stretching        • • Buffing
                           Buffing
     Stretching
• • Stalling          • • Playing safe
                           Playing safe
     Stalling
                      • • Justifying
                           Justifying
                      • • Scapegoating
                           Scapegoating     Avoiding Change: :
                                            Avoiding Change
                      • • Misrepresenting
                          Misrepresenting   • • Prevention
                                                 Prevention
                                            • • Self-protection
                                                 Self-protection

©X 2003 Prentice Hall Inc.
E HIBIT  13-6                                                      13–
All rights reserved.                                               19
Impression Management (IM)
 Impression Management (IM)



                            IM Techniques: :
                             IM Techniques
                            • • Conformity
                                 Conformity
                            • • Excuses
                                 Excuses
                            • • Apologies
                                 Apologies
                            • • Self-Promotion
                                 Self-Promotion
                            • • Flattery
                                 Flattery
                            • • Favors
                                 Favors
                            • • Association
                                 Association
© 2003 Prentice Hall Inc.                         13–
All rights reserved.                              20
Is Political Action Ethical?
 Is Political Action Ethical?




Utilitarianism
Utilitarianism       Rights
                     Rights     Justice
                                 Justice



© 2003 Prentice Hall Inc.                  EXHIBIT   13–
                                                      13-8

All rights reserved.                                 21

Ch13

  • 1.
    ORGANIZATIONAL BEHAVIOR S T E P H E N P. R O B B I N S WWW.PRENHALL.COM/ROBBINS T E N T H E D I T I O N © 2003 Prentice Hall Inc. All rights reserved. PowerPoint Presentation by Charlie Cook
  • 2.
    O B JE C T I V E S AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO: 1. Contrast leadership and power. 2. Define the four bases of power. 3. Clarify what creates dependency in power L E A R N I N G relationships. 4. List seven power tactics and their contingencies. 5. Explain how sexual harassment is about the abuse of power. 6. Describe the importance of a political perspective. © 2003 Prentice Hall Inc. All rights reserved. 13–2
  • 3.
    O B JE C T I V E S (cont’d) AFTER STUDYING THIS CHAPTER, YOU SHOULD BE ABLE TO: 7. List the individual and organizational factors that stimulate political behaviors. 8. Identify seven techniques for managing the impression one makes on others. 9. Explain how defensive behaviors can protect an individual’s self-interest. L E A R N I N G 10. List the three questions that can help determine if a political action is ethical. © 2003 Prentice Hall Inc. All rights reserved. 13–3
  • 4.
    A Definition ofPower A Definition of Power B A © 2003 Prentice Hall Inc. All rights reserved. 13–4
  • 5.
    Contrasting Leadership andPower Contrasting Leadership and Power  Leadership  Power – Focuses on goal – Used as a means for achievement. achieving goals. – Requires goal – Requires follower compatibility with dependency. followers. – Used to gain lateral – Focuses influence and upward downward. influence.  Research Focus  Research Focus – Leadership styles – Power tactics for and relationships gaining compliance. with followers. © 2003 Prentice Hall Inc. All rights reserved. 13–5
  • 6.
    Bases of Power Basesof Power © 2003 Prentice Hall Inc. All rights reserved. 13–6
  • 7.
    Bases of Power Basesof Power © 2003 Prentice Hall Inc. All rights reserved. 13–7
  • 8.
    Personal Power Personal Power ©2003 Prentice Hall Inc. All rights reserved. 13–8
  • 9.
    Personal Power Personal Power ©2003 Prentice Hall Inc. All rights reserved. 13–9
  • 10.
    Dependency: The KeyTo Power Dependency: The Key To Power  The General Dependency Postulate – The greater B’s dependency on A, the greater the power A has over B. – Possession/control of scarce organizational resources that others need makes a manager powerful. – Access to optional resources (e.g., multiple suppliers) reduces the resource holder’s power.  What Creates Dependency – Importance of the resource to the organization – Scarcity of the resource – Nonsubstitutability of the resource © 2003 Prentice Hall Inc. 13– All rights reserved. 10
  • 11.
    Power Tactics Power Tactics Tactical Dimensions: : Tactical Dimensions • • Reason Reason • • Friendliness Friendliness • • Coalition Coalition • • Bargaining Bargaining • • Assertiveness Assertiveness • • Higher authority Higher authority • • Sanctions Sanctions © 2003 Prentice Hall Inc. 13– All rights reserved. 11
  • 12.
    Use of PowerTactics: From Most to Use of Power Tactics: From Most to Least Popular Least Popular © 2003 Prentice Hall Inc. EXHIBIT 13– 13-2 All rights reserved. 12
  • 13.
    Power in Groups:Coalitions Power in Groups: Coalitions • • Seek to maximize their Seek to maximize their size to attain influence. size to attain influence. • • Seek aabroad and diverse Seek broad and diverse constituency for support constituency for support of their objectives. of their objectives. • • Occur more frequently in Occur more frequently in organizations with high organizations with high task and resource task and resource interdependencies. interdependencies. • • Occur more frequently if Occur more frequently if tasks are standardized tasks are standardized and routine. and routine. © 2003 Prentice Hall Inc. 13– All rights reserved. 13
  • 14.
    Sexual Harassment: UnequalPower in the Sexual Harassment: Unequal Power in the Workplace Workplace © 2003 Prentice Hall Inc. 13– All rights reserved. 14
  • 15.
    Politics: Power inAction Politics: Power in Action © 2003 Prentice Hall Inc. 13– All rights reserved. 15
  • 16.
    Politics Is inthe Eye of the Beholder Politics Is in the Eye of the Beholder © 2003 Prentice Hall Inc. EXHIBIT 13– 13-3 All rights reserved. 16
  • 17.
    Factors That Influence Factors That Influence Political Behaviors Political Behaviors © 2003 Prentice Hall Inc. EXHIBIT 13– 13-4 All rights reserved. 17
  • 18.
    Employee Responses to EmployeeResponses to Organizational Politics Organizational Politics ©X 2003 Prentice Hall Inc. E HIBIT 13-5 13– All rights reserved. 18
  • 19.
    Defensive Defensive Avoiding Action: : Avoiding Action Behaviors Behaviors • • Overconforming Overconforming • • Buck passing Buck passing • • Playing dumb Avoiding Blame: : Avoiding Blame Playing dumb • • Stretching • • Buffing Buffing Stretching • • Stalling • • Playing safe Playing safe Stalling • • Justifying Justifying • • Scapegoating Scapegoating Avoiding Change: : Avoiding Change • • Misrepresenting Misrepresenting • • Prevention Prevention • • Self-protection Self-protection ©X 2003 Prentice Hall Inc. E HIBIT 13-6 13– All rights reserved. 19
  • 20.
    Impression Management (IM) Impression Management (IM) IM Techniques: : IM Techniques • • Conformity Conformity • • Excuses Excuses • • Apologies Apologies • • Self-Promotion Self-Promotion • • Flattery Flattery • • Favors Favors • • Association Association © 2003 Prentice Hall Inc. 13– All rights reserved. 20
  • 21.
    Is Political ActionEthical? Is Political Action Ethical? Utilitarianism Utilitarianism Rights Rights Justice Justice © 2003 Prentice Hall Inc. EXHIBIT 13– 13-8 All rights reserved. 21