Carille Greenberg Ribley
                                  (H) 804-864-9099 (C) 804-317-8332
                                         carillegr@comcast.net


                              Marketing Communications Professional

                                                   Strengths
                        •   Energizing team leader, project manager, and listener with a
                         wide range of strategic and tactical marketing communica-
                          tions expertise
                        • Level-headed thinker with flair for keeping teams focused,
                         inspired, and on budget
                        • Compelling writer

EXPERIENCE
Marketing Manager                                                                           9/2007– 2/2009
The WellPoint Companies, Inc., Richmond, VA
       Health Management Corporation
   •   Forged a 3-level strategic communications plan and processes to build teams and
       drive corporate goals
   •   Developed/managed 25th anniversary campaign using intranets, media walls,
       email, direct marketing, newsletters, and signage
       Anthem Blue Cross and Blue Shield of Virginia
   •   Led team of 6 marketing managers to produce the first enterprise-
            wide newsletter with 4.5 million circulation on a single production schedule;
            Opened channels for shared story development to reduce complexity and time
            investment across individual, national account, group, Unicare, and Medicare
            member marketing
   •   Saved nearly 100K by simplifying a direct marketing piece that pushed members
       from print to anthem.com for Evidence of Coverage details
   •   Developed a new enterprise-wide, web-print combo solution and management
            strategy for meeting the new national NCQA team’s more rigorous and
            complex 2008 communications requirements
   •   Wrote/updated hundreds of drug, health benefit, and educational
       collateral pieces to support the Virginia member market

Senior Communicator                                                                         4/2007– 7/2007
Capital One Financial/Strategic Staffing Solutions, Richmond, VA
   •   Developed a campaign extolling the benefits of a system upgrade which included
       posters, targeted email, web stories, web casts, software demos, and a media wall

Communications Manager                                                                      2006 – 2007
Apex Systems Inc., Richmond, VA
   •   Engineered company’s first communications assessment and survey to
           determine top communications issues
   •   Managed intranet RFP process, vendor selection, and crafted a web content
       management strategy as well as creative briefs for key projects
   •   Produced management and employee communications roll-out for major
           initiatives including a re-organization and compensation plan

Incentives and Commissions Communications Leader                                            2004 – 2006
Genworth Financial, Richmond, VA
   •   Designed marketing communications plan for over 35 sales reward and recognition
       programs for long-term care sales agents and their 50-member leadership team
•   Directed agencies in development of creative concepts and messaging for
        publications, broadcast, video, direct marketing, the web, and events
    •   Managed budget and provided art direction for 3 major publications
    •   Developed booth theme and all visual materials for major sales conference

Free-lance Consultant                                                                             2002 – 2004
Richmond, VA & Worcester, MA
    •   Developed marketing and strategic communications for Worcester Polytechnic
        Institute, American Red Cross and Capital One (direct marketing center, HR
        Communications and call center training)

Communications Leader                                                           2000 – 2001
Aspen Technology, Inc., Cambridge, MA
    •   Provided consistent messaging, and “look and feel” across company collateral,
        advertising, the web site, investor relations, etc.; Managed vendor relationships
    •   Monitored constantly changing products and services so that the most current
         information appeared in all types of highly visible communications
    •   Streamlined trade marking, copy editing, and coding systems to reduce costs and
         time-to-publication
    •   Managed creation of sub web

President                                                                                         1991 - 2000

SureFire Communications, Inc.
Leominster, MA
    •   Consulted with high-level executives to define communications success
    •   Created strategies and refreshing media solutions tailored to various audiences
    •   Formed alliances with over 30 business owners to produce sub webs, interactive media,
        corporate identity, print materials, video programs, presentations, media kits, events,
        employee communications, training, and marketing research studies
    •   Developed client base including Vedior (formerly Select Appointments North America),
        C.R. Bard, Biogen, as well as large non-profits, and numbered about 6-10 annually

Communications Consultant                                                                         1984 – 1991
Executive Producer
Writer/Producer/Director
Digital Equipment Corporation, Maynard, MA
    •   Wrote/produced/directed multimedia and "live" broadcast programs to carry messages
        of pride, enthusiasm, change, training, new technology, and product information to
        corporate, customer, and community audiences for this $4 billion dollar Fortune 100

EDUCATION
Harvard University with joint studies at MIT Sloan School of Business
Ed. M. Media and Business
Virginia Commonwealth University, B.S.
Mass Communications and Fine Arts

APPLICATIONS
  • MS Word, Excel, Powerpoint, and Project
    •   Adobe Acrobat Writer
    •   Sharepoint

PROFESSIONAL TRAINING
    •   Multimedia Development, Fitchburg State College
    •   Thinking Out of the Box Seminars, Skill Pathways
    •   New Product Development, AMA
AFFILIATIONS
  •   American Marketing Association
  •   Harvard Business Club of Richmond

CGR RESUME 5.29

  • 1.
    Carille Greenberg Ribley (H) 804-864-9099 (C) 804-317-8332 carillegr@comcast.net Marketing Communications Professional Strengths • Energizing team leader, project manager, and listener with a wide range of strategic and tactical marketing communica- tions expertise • Level-headed thinker with flair for keeping teams focused, inspired, and on budget • Compelling writer EXPERIENCE Marketing Manager 9/2007– 2/2009 The WellPoint Companies, Inc., Richmond, VA Health Management Corporation • Forged a 3-level strategic communications plan and processes to build teams and drive corporate goals • Developed/managed 25th anniversary campaign using intranets, media walls, email, direct marketing, newsletters, and signage Anthem Blue Cross and Blue Shield of Virginia • Led team of 6 marketing managers to produce the first enterprise- wide newsletter with 4.5 million circulation on a single production schedule; Opened channels for shared story development to reduce complexity and time investment across individual, national account, group, Unicare, and Medicare member marketing • Saved nearly 100K by simplifying a direct marketing piece that pushed members from print to anthem.com for Evidence of Coverage details • Developed a new enterprise-wide, web-print combo solution and management strategy for meeting the new national NCQA team’s more rigorous and complex 2008 communications requirements • Wrote/updated hundreds of drug, health benefit, and educational collateral pieces to support the Virginia member market Senior Communicator 4/2007– 7/2007 Capital One Financial/Strategic Staffing Solutions, Richmond, VA • Developed a campaign extolling the benefits of a system upgrade which included posters, targeted email, web stories, web casts, software demos, and a media wall Communications Manager 2006 – 2007 Apex Systems Inc., Richmond, VA • Engineered company’s first communications assessment and survey to determine top communications issues • Managed intranet RFP process, vendor selection, and crafted a web content management strategy as well as creative briefs for key projects • Produced management and employee communications roll-out for major initiatives including a re-organization and compensation plan Incentives and Commissions Communications Leader 2004 – 2006 Genworth Financial, Richmond, VA • Designed marketing communications plan for over 35 sales reward and recognition programs for long-term care sales agents and their 50-member leadership team
  • 2.
    Directed agencies in development of creative concepts and messaging for publications, broadcast, video, direct marketing, the web, and events • Managed budget and provided art direction for 3 major publications • Developed booth theme and all visual materials for major sales conference Free-lance Consultant 2002 – 2004 Richmond, VA & Worcester, MA • Developed marketing and strategic communications for Worcester Polytechnic Institute, American Red Cross and Capital One (direct marketing center, HR Communications and call center training) Communications Leader 2000 – 2001 Aspen Technology, Inc., Cambridge, MA • Provided consistent messaging, and “look and feel” across company collateral, advertising, the web site, investor relations, etc.; Managed vendor relationships • Monitored constantly changing products and services so that the most current information appeared in all types of highly visible communications • Streamlined trade marking, copy editing, and coding systems to reduce costs and time-to-publication • Managed creation of sub web President 1991 - 2000 SureFire Communications, Inc. Leominster, MA • Consulted with high-level executives to define communications success • Created strategies and refreshing media solutions tailored to various audiences • Formed alliances with over 30 business owners to produce sub webs, interactive media, corporate identity, print materials, video programs, presentations, media kits, events, employee communications, training, and marketing research studies • Developed client base including Vedior (formerly Select Appointments North America), C.R. Bard, Biogen, as well as large non-profits, and numbered about 6-10 annually Communications Consultant 1984 – 1991 Executive Producer Writer/Producer/Director Digital Equipment Corporation, Maynard, MA • Wrote/produced/directed multimedia and "live" broadcast programs to carry messages of pride, enthusiasm, change, training, new technology, and product information to corporate, customer, and community audiences for this $4 billion dollar Fortune 100 EDUCATION Harvard University with joint studies at MIT Sloan School of Business Ed. M. Media and Business Virginia Commonwealth University, B.S. Mass Communications and Fine Arts APPLICATIONS • MS Word, Excel, Powerpoint, and Project • Adobe Acrobat Writer • Sharepoint PROFESSIONAL TRAINING • Multimedia Development, Fitchburg State College • Thinking Out of the Box Seminars, Skill Pathways • New Product Development, AMA
  • 3.
    AFFILIATIONS • American Marketing Association • Harvard Business Club of Richmond