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CADWINFM for Data Centre
GLOBAL SOLUTION FOR INFRASTRUCTURES
            MANAGEMENT
BUSINESS OBJECTIVES


In a context where the         Must improve the productivity
operating and management       of their processes, in order to
                               reduce costs improve service
costs are constantly rising:   levels and satisfy customers
                               satisfaction.
   –   Data Centre Owners
   –   IT Managers
   –   Facilities Managers.
   –   Customer services
       managers.
TOOLS CONTEXT.

• GIS/CAD                              • INFORMATION EXIST
  – Dwg visio.                           BUT:
                                          – Cost of integration
• DCIM.
                                          – Quality of information
• CMDB
                                          – Lack of integrated
• CMMS                                      processes
  – Work Request
    Resources procurement
                                       • Justify the need for an
                                         integrated solution
• EDMS
  – Document management
• EXCEL
  – Reports

                 CADWIN FM for Data Centre copyright Stratégies 2011
OPERATIONAL
      CONTEXT

BMS   DATA CENTRE   IT
WHAT TO DO

   • Industrial Expériences ,show that all entities involved in the process
                    should work on a collaborative mode.




13/02/2013            CADWIN FM for Data Centre copyright Stratégies 2011     5
INTRODUCING

                          The GIDCM :
Geographical Infrastructure Data Centre Management methodology
•   A visual and integrated repository of all
    physical and data center infrastructure
    information.

•   The visual repository aggregates :

     – configuration information on all spaces
       and equipment in a hierarchy of scaled
       drawings

     – maintains the relationships between
       assets from the physical, logical and
       spatial perspectives down to the detail.

     – Define business process easily. ITIL.

                                   CADWIN FM for Data Centres Strategies 2013
INFRASTRUCTURE
          MANAGEMENT


          • Improve customers
SERVICE     relationship


 DCIM     • Improve capacity


  FM      • Maintain the infrastructure.
SOLUTION CADWINFM
• DCIM
  –   3D CAD/GIS
  –   CAPACITTY
  –   CONFIGURATION
  –   DOCUMENT
  –   CABLING IT POWER
  –   MONITORING
  –   Place Ticket
  –   SLA.
  –   Visual CRM
– CMMS
  –   Preventive.
  –   Planning
  –   Stocks
  –   Procurement
  –   CAPEX
IMPROVE INVENTORY

       ASSET MANAGEMENT


13/02/2013           CADWIN FM for Data Centre copyright Stratégies 2011   9
ASSET MANAGEMENT
                                                     CAD ENGINE
                                                            3D 2D representation
                                                            Integrate AutoCAD, visio drw.
                                                            Dynamic modifications    .
                                                            Revision control.



• Represent entire site
     Navigate between buildings
     Localize any Asset
     Print
     Colour against criteria
     Integrate thru web services
        .              CADWIN FM for Data Centre copyright Stratégies 2013
FRONT VIEW

•   RACKS.
•   SERVERS
•   PATCH PANEL
•   TOP/EOR
•   CDU/PDU
•   UOS
•   COOLING.
•   FURNITURE
•   VIDEOS
•   FLUIDS
•   SECURITY
                  CADWIN FM for Data Centre copyright Stratégies 2013
DOCUMENT
                          MANAGEMENT
•   Access rights.
•   Preview mode.
•   Supports all format
•   Search
•   Xref management
•    Projects management
•   Redlining.
•   Full web.


13/02/2013      CADWIN FM for Data Centre copyright Stratégies 2013   12
CABLING
              MANAGEMENT




13/02/2013   CADWIN FM for Data Centre copyright Stratégies 2013   13
POWER TRACE

• Consequence of failure
  of the
  – Power chain
  – Generate power trace,
    with values at all levels
  – Generate reports.




                 CADWIN FM for Data Centre copyright Stratégies 2013
IMPROVE RESSOURCES

       CAPACITY MANAGEMENT


13/02/2013          CADWIN FM for Data Centre copyright Stratégies 2013   15
INTEGRATION
                        MONITORING




13/02/2013                                                         16
             CADWIN FM for Data Centre copyright Stratégies 2013
CASE STUDY
• Insert a blade server,
  with a decision tool,
  and find best solution
  based on
    – Power
         • De rated
         • Measured values
    –   Cooling
    –   Weight
    –   Zones floor grid.
    –   Client.
• Simulate
    – Build what if
      scenarios.
    – Anticipate
                            CADWIN FM for Data Centre copyright Stratégies 2013
IMPROVE PROCESSES

       SERVICES


13/02/2013          CADWIN FM for Data Centre copyright Stratégies 2013   18
CRM IN 3D

• Improve
  comprehension by
  using powerful 3D
  representation
• Give to customer view
  of their space, racks
  servers, cabling.
• Use graphical views to
  improve ticketing
  systems.
TICKET IN 3D

• CAPTURE INFORMATION MORE EASALY BY PLACING TICKET
  DIRECTLY ON THE GRAPHIC.




                CADWIN FM for Data Centre copyright Stratégies 2013
13/02/2013                                                            20
ROUTING TICKET

• Portal of services
     • Tracks incidents
     • Workflow
     • 1ou 2 levels
     • Route to sub
       contractors
     • Emails automatic
     • Delegation



           CADWIN FM for Data Centre copyright Stratégies 2013
IMPROVE KEYS INDICATORS

     REPORTING


             CADWIN FM for Data Centre copyright Stratégies 2013
13/02/2013                                                         22
DASHBOARD




CADWIN FM for Data Centre copyright Stratégies 2013
REPORTS




13/02/2013   CADWIN FM for Data Centre copyright Stratégies 2013   24
IMPLEMENTATION

         GIDCM                                     THE TEAM
•   The GIDCM : Geographical                        An international team of
    Infrastructure Data Centre                      experts in datacentres
    Management methodology                          implementation.
•   A visual and integrated repository
    of all physical and data center
    infrastructure information.                     • Features projects.

     – Configuration information on all                  • Bloomberg both side of
       spaces and equipment in a                           the Atlantic.
       hierarchy of scaled 2d 3d models                  • Credit Lyonnais
       and drawings
                                                         • Minister of Finance
     – Maintains the relationships                         Belgium.
       between assets from the                           • Natexis.
       physical, logical and spatial
       perspectives down to the detail.                  • European Commission.

     – Define business process easily.
                 CADWIN FM for Data Centre copyright Stratégies 2013

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CADWINFM for DataCentre English

  • 1. CADWINFM for Data Centre GLOBAL SOLUTION FOR INFRASTRUCTURES MANAGEMENT
  • 2. BUSINESS OBJECTIVES In a context where the Must improve the productivity operating and management of their processes, in order to reduce costs improve service costs are constantly rising: levels and satisfy customers satisfaction. – Data Centre Owners – IT Managers – Facilities Managers. – Customer services managers.
  • 3. TOOLS CONTEXT. • GIS/CAD • INFORMATION EXIST – Dwg visio. BUT: – Cost of integration • DCIM. – Quality of information • CMDB – Lack of integrated • CMMS processes – Work Request Resources procurement • Justify the need for an integrated solution • EDMS – Document management • EXCEL – Reports CADWIN FM for Data Centre copyright Stratégies 2011
  • 4. OPERATIONAL CONTEXT BMS DATA CENTRE IT
  • 5. WHAT TO DO • Industrial Expériences ,show that all entities involved in the process should work on a collaborative mode. 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2011 5
  • 6. INTRODUCING The GIDCM : Geographical Infrastructure Data Centre Management methodology • A visual and integrated repository of all physical and data center infrastructure information. • The visual repository aggregates : – configuration information on all spaces and equipment in a hierarchy of scaled drawings – maintains the relationships between assets from the physical, logical and spatial perspectives down to the detail. – Define business process easily. ITIL. CADWIN FM for Data Centres Strategies 2013
  • 7. INFRASTRUCTURE MANAGEMENT • Improve customers SERVICE relationship DCIM • Improve capacity FM • Maintain the infrastructure.
  • 8. SOLUTION CADWINFM • DCIM – 3D CAD/GIS – CAPACITTY – CONFIGURATION – DOCUMENT – CABLING IT POWER – MONITORING – Place Ticket – SLA. – Visual CRM – CMMS – Preventive. – Planning – Stocks – Procurement – CAPEX
  • 9. IMPROVE INVENTORY ASSET MANAGEMENT 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2011 9
  • 10. ASSET MANAGEMENT CAD ENGINE  3D 2D representation  Integrate AutoCAD, visio drw.  Dynamic modifications .  Revision control. • Represent entire site  Navigate between buildings  Localize any Asset  Print  Colour against criteria  Integrate thru web services . CADWIN FM for Data Centre copyright Stratégies 2013
  • 11. FRONT VIEW • RACKS. • SERVERS • PATCH PANEL • TOP/EOR • CDU/PDU • UOS • COOLING. • FURNITURE • VIDEOS • FLUIDS • SECURITY CADWIN FM for Data Centre copyright Stratégies 2013
  • 12. DOCUMENT MANAGEMENT • Access rights. • Preview mode. • Supports all format • Search • Xref management • Projects management • Redlining. • Full web. 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2013 12
  • 13. CABLING MANAGEMENT 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2013 13
  • 14. POWER TRACE • Consequence of failure of the – Power chain – Generate power trace, with values at all levels – Generate reports. CADWIN FM for Data Centre copyright Stratégies 2013
  • 15. IMPROVE RESSOURCES CAPACITY MANAGEMENT 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2013 15
  • 16. INTEGRATION MONITORING 13/02/2013 16 CADWIN FM for Data Centre copyright Stratégies 2013
  • 17. CASE STUDY • Insert a blade server, with a decision tool, and find best solution based on – Power • De rated • Measured values – Cooling – Weight – Zones floor grid. – Client. • Simulate – Build what if scenarios. – Anticipate CADWIN FM for Data Centre copyright Stratégies 2013
  • 18. IMPROVE PROCESSES SERVICES 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2013 18
  • 19. CRM IN 3D • Improve comprehension by using powerful 3D representation • Give to customer view of their space, racks servers, cabling. • Use graphical views to improve ticketing systems.
  • 20. TICKET IN 3D • CAPTURE INFORMATION MORE EASALY BY PLACING TICKET DIRECTLY ON THE GRAPHIC. CADWIN FM for Data Centre copyright Stratégies 2013 13/02/2013 20
  • 21. ROUTING TICKET • Portal of services • Tracks incidents • Workflow • 1ou 2 levels • Route to sub contractors • Emails automatic • Delegation CADWIN FM for Data Centre copyright Stratégies 2013
  • 22. IMPROVE KEYS INDICATORS REPORTING CADWIN FM for Data Centre copyright Stratégies 2013 13/02/2013 22
  • 23. DASHBOARD CADWIN FM for Data Centre copyright Stratégies 2013
  • 24. REPORTS 13/02/2013 CADWIN FM for Data Centre copyright Stratégies 2013 24
  • 25. IMPLEMENTATION GIDCM THE TEAM • The GIDCM : Geographical An international team of Infrastructure Data Centre experts in datacentres Management methodology implementation. • A visual and integrated repository of all physical and data center infrastructure information. • Features projects. – Configuration information on all • Bloomberg both side of spaces and equipment in a the Atlantic. hierarchy of scaled 2d 3d models • Credit Lyonnais and drawings • Minister of Finance – Maintains the relationships Belgium. between assets from the • Natexis. physical, logical and spatial perspectives down to the detail. • European Commission. – Define business process easily. CADWIN FM for Data Centre copyright Stratégies 2013