Amy Gifford completed an 80-hour business management program, passing the final exam with high marks. The program covered key leadership skills like developing a vision and strategic planning, as well as essential managerial tasks like documentation, team building, performance evaluation, conflict resolution, and communication. Having earned her Master Certificate in Business Management, the program president wishes Amy success in her future management career.
New Visions for Lawrence County Communication PlanLindsay Schich
My partner and I worked with New Visions for Lawrence County, a non-profit organization in New Castle, Pa. New Visions focuses on revitalizing downtown New Castle, then working out to the surrounding community, and eventually Lawrence County as a whole.
• Conducted communication audits on the website, social media and print material
• Interviewed client to gain additional, in-depth knowledge and to learn areas of focus
• Analyzed results of audits and interviews
• Developed objectives, strategies and tactics for all future forms of communication
This is a Fingerprint based class attendance system in higher institutions, The implementation take attendance of student in a class and give output of student eligibility status at the end of the semester or term
A highly motivated and ambitious individual able to give timely and accurate advice, I am seeking a Operational level manager position, where I can expand on my experience in this field and utilize said experience to increase both customer satisfaction and the company’s overall reputation. Having a proven ability to lead by example, consistently hit targets, improve best practices and organize time efficiently
1. To whom it may concern,
RE: Amy Gifford
Business Management Program
Certificate of Completion
We are very pleased to award our “Management Skills & Leadership Development Course -
Master Certificate in Business Management” to Amy. This letter certifies that Amy passed the
final exam with high marks.
The following components were covered in this calculated 80 hour credited course:
Key points to strong leadership
Leadership vision and managerial goals
Organizational strategizing and planning to its optimum
Essential reporting and process documentation
Inspiring teamwork
Creating and developing a strong team
Motivating employees to achieve high success
Evaluating and rewarding job performance
Managing the different personalities
Hiring and retaining the right employees
Dealing with conflict, violence and difficult employees
Dealing with attendance and poor job performance
The importance of delegation
Multitasking and prioritizing skills
Time management and keeping stress under control
Problem solving and decision making
Verbal and written communication skills
Meeting management
Preparing and delivering a presentation
Communicating change to the staff
Understanding the fundamentals of Business including:
o Finance & Accounting statements and budgeting
o Economics & Ethics
o Operations and Quality Management
o Customer Operations - Care, Service & Support
o Marketing & Sales
The importance of constant open communication
Earning respect amongst staff and peers
Sharing the vision and achieving the goals
We wish Amy well in her future management endeavors. With the skills she obtained in this
course, Amy is well on her way to a successful managerial career.
Sincerely,
William L Evans
President
Dated: 10th
of December, 2015
