Barbara Lazzaroni is an experienced receptionist and personal assistant seeking a new role. She has 2 years of experience as a receptionist at Costume National in Milan, where she greeted clients, answered phones, managed mail and supported the CEO's assistant. Previously, she worked as a personal assistant at Indesit Company, managing an executive's diary, travel and expenses. She also has experience as an events assistant, coordinating meetings and marketing projects. Barbara has strong communication, organizational and computer skills along with fluency in English, Spanish and French.

1. 146-148 Glebe Point Road
Glebe- Sydney NSW 2037
T: 0410 897260
E mail: lazzaroni.barbara@gmail.com
WH VISA 417 until 21.09.2013
Barbara Lazzaroni
Profile
2 Years Experience as a Receptionist along with excellent communication skills, customer service,
advanced MS Office skills and good phone manner. Ability to work within a team and to take initiative.
Experience as a Personal Assistant at an executive level in administrative duties, diary and travel
management and ability to liaise with clients in a discreet and friendly manner.
Key Skills
Excellent communication and organizational skills demonstrated through proper planning,
prioritization and delegation of work load. Able to work under pressure with a calm disposition;
high level of initiative, well-developed ‘client liaison’ skills, committed and enthusiastic.
Career History
April 2010 – August 2012 Receptionist
CoStume National - Milan
Company overview:
Costume National is an Italian fashion house founded in 1986 which has its head offices in Milan. The
company produces clothing under the brands Costume National, Costume National Homme (for men)
and C’N’C. The products are: Ready to Wear, Accessories, Eyewear, Perfume.
Key responsibilities:
- answering and directing phone calls; incoming and outgoing mail; letters & mail merging;
- meeting & greeting clients; stationary- kitchen management/ordering;
- general support during sales campaign, special sales, fitting and models castings;
- catering management during important business meetings;
- meeting/fitting rooms booking through the Access program; reception maintaining;
- support to CEO Personal Assistant (e.g. invitations writing);
- sending newsletter to the clients database for special events and sales campaigns.
Skills:
Professional phone manner, corporate presentation, excellent verbal and written communication skills,
Microsoft Office Skills; good organisational and interpersonal skills; punctual and reliable.
March 2010 – March 2011 Personal Assistant - East Europe Commercial Area
Indesit Company spa- Milan
Company overview:
Indesit Company is a European manufacturer and distributor of domestic appliances (washing machines,
dryers, dishwashers, fridges, freezers, cookers, hoods, ovens and hobs).
Key responsibilities:
- administrative and organizational support to General Manager and team;
- diary and multiple International travel management;

2. - events, meeting, audio and video conference organization; preparation of catering;
- use of Concur for processing monthly expenses accounts; preparation of correspondence,
documents and reports; archiving systems management;
- management of transfer and VISA for international visitors and country manager;
- maintaining effective working relationships with country manager, PA and external clients;
- liaising with clients over the phone and face to face.
Skills:
excellent organizational and communication skills; precision, efficiency and priorities management;
discretion, flexibility; solid PC and database skills, high level administrative tasks and customer service.
May 2009 – March 2010 Events Executive and Marketing Manager Assistant
Design Partners spa- Milan
Company overview:
Design Partners is a territorial marketing agency focused on Design and Furniture exhibitions/events.
Key responsibilities:
- Marketing Manager diary management; support for the sale events;
- event and staff management, logistic team support, inspections;
- interaction with different stakeholders (suppliers, contractors, clients, pr and press offices);
- creation of clients database; mailing list and press recalls; strong relationship development;
- participation at strategic meetings and brainstorming, briefing and calendar management.
Skills:
team player, event coordination, flexibility, sense of organization and collaboration, creativity;
ability to manage multiple projects.
Education
2008 Bachelor of Tourism and Event Management
University Milano Bicocca, Milan
2003 Diploma of Languages (English, French, German)
IMS Carlo Tenca, Milan
Skills
- Computer skills:
Excellent MS Office skills, Internet, Data entry and Database managing. Micros Fidelio and
Concur software good knowledge.
- Languages skills:
ITALIAN: mother tongue; ENGLISH: satisfactory;
SPANISH: intermediate; FRENCH: intermediate.
Hobbies and Interests
- Voluntary work (2007 Olympic Games for university student in Turin; 2010 Milano Movie Festival;
- Certificate in Advanced PADI Scuba Diving;
- Love for Social networks, travels, cultural and music events, art and design exhibitions.

3. References available upon request. Barbara Lazzaroni