CCB_GroupDynamics.ppt
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The document discusses group dynamics and effective team building. It covers topics like group development stages, roles, norms, cohesion, and factors that impact group effectiveness. The objectives are to identify how social processes impact group performance and to acquire skills to improve individual and group achievement in organizations. Building successful teams requires considering issues like group size, structure, diversity and providing support through training and empowerment.
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Group dynamics is the study of forces operating within groups that influence individual and group behavior. Understanding group dynamics helps increase a group's productivity by finding relationships within the group and how forces act on members. Groups develop norms, roles, relationships, and other dynamic processes that distinguish them from random individuals. Members must have a strong sense of belonging for the group to function effectively. Ethical responsibility is important both for individual members and the group as a whole.
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What does organization readiness to embrace the network approach "look like"? How do board and staff members organize their time, priorities, and mindset differently?
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We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
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- 1. Community Capacity Building Program Group Dynamics
- 2. Group Dynamics “Never doubt that a small group of thoughtful citizens can change the world. Indeed, it is the only thing that ever has.” Margaret Mead
- 3. Group Dynamics • To identify and analyze the social processes that impact on group development and performance • To acquire the skills necessary to intervene and improve individual and group performance in an organizational context • To build more successful organizations by applying techniques that provide positive impact on goal achievement Objectives:
- 4. Group Dynamics • The social process by which people interact in a group environment • The influences of personality, power and behavior on the group process
- 5. Types of Groups Formal Structured to perform specific tasks Informal Emerge naturally in response to organizational or member interests
- 6. Group Size • To express individual viewpoints • To develop social relationships • To ensure everyone participates • For individual recognition Issues to be considered include opportunities:
- 7. Group Structure • Ensure that all skill sets are included • Examine the impact of a poor performer on group achievement • Ensure a combination of leaders and followers • Examine the potential for personality conflicts • Impacts of member diversity Issues considered include:
- 8. Group Development Forming Orientation, guidance (dependence) Storming Conflict, roles and responsibilities, rules and procedures, individual recognition (counterdependence)
- 9. Group Development Norming Issue resolution, develop social agreements, cohesion, establish group norms (interdependence) Performing Mutual assistance, creativity, understanding goals and roles (independence) Adjourning Closure, symbolism, ceremonies, and emotional support
- 11. Group Functions • Task behaviours • Maintenance behaviours • Self-interest behaviours
- 12. Task Behaviours • Initiating • Information seeking/giving • Clarifying ideas • Bringing closure • Consensus testing
- 13. Maintenance Behaviours • Encouraging • Improving group atmosphere • Harmonizing • Compromising • Gate-keeping
- 14. Self-interest Behaviours • Dominating/controlling • Blocking • Manipulating • Belittling • Splitting hairs
- 15. Group Norms • Social standards and acceptable behaviours • Collectively held expectations of group functioning • Provide regularity and predictability to group functioning
- 16. Types of Norms • Conduct • Work performance/attendance • Rearranging personal space • Assisting co-workers • Loyalty • Dress codes • Rewards Standards related to:
- 17. Roles Assigned roles Chair, secretary, manager, treasurer, etc Emergent roles Confidant, group clown, gossip, mentor, etc
- 18. Factors That Impact Effectiveness Role Ambiguity Worker is unclear of job definition Role Conflict Worker experiences job overlap
- 19. Status Symbolic Office, administrative support, perks Impact Authority, hierarchy, decision-making, rewards
- 20. Affected by the ability of the group to: Group Cohesion Work as a unit, share tasks, recognize member contributions; -VS- Conflict, role ambiguity, lack of motivation; -Attracts- High performers, opportunists, achievers; -Affected by- Group size, cliques, acts of protest, self-interest behaviour
- 21. Support • Training • Reward system • Empowerment/self-management • Organizational representativeness/diversity
- 23. Transactional Analysis Social transactions between individuals Parent Protective, nurturing, controlling, critical, guiding Adult Rational, calculating, factual, unemotional Child Rebellious, spontaneous, dependant, creative, emotional
- 24. Reactions • I’m OK - You’re OK • I’m OK - You’re not OK • I’m not OK - You’re OK • I’m not OK - You’re not OK
- 25. Individual Behaviour Passive Easily “pushed around”, compliant, submissive, non-resistant Aggressive Pushy, hostile, forceful, creates conflict, shows disregard for others Assertive Self-assured, confident, positive, protects own rights, respects others
- 26. Effective Teams • High skills, high motivation • Have a clear picture of group goals • High performance • Success attracts others • Opportunity for individual recognition • Recognition of professionalism Are a result of:
- 27. 3 Characteristics of a Real Team • A meaningful and common purpose • Adaptable skills • Mutual accountability
- 29. STRATEGY & PLANNING RELATIONSHIP BUILDING ORGANIZATIONAL SKILLS & MANAGEMENT CO-OPERATIVE DEVELOPMENT Strategic Planning Community Development Organizational Governance Basics of a Co-operative Proposal Writing Public Participation Board Orientation Co-operatives and the Community Development Process I Project Management Alternative Dispute Resolution Meeting Management Co-operative and the Community Development Process II Opportunity Identification Group Dynamics Leadership and Motivation Opportunity Management Interpersonal Communications Communications Planning Legal Issues
- 30. • Review objectives • Review any additional expectations • Review Parking Lot • Point out Certificates of Participation • Complete evaluation • Thank you! Conclusion and Evaluation Community Capacity Building Program www.intrd.gov.nl.ca/intrd/regionaldev/capacitybuilding.html