Causes of conflict : Read a Room
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The three main causes of conflict in presentations are: 1. Differences in pace - analytical and amiable styles have a slower pace while driver and expressive have a faster pace. When presenting, speakers should be aware of their audience's styles and pace and adapt their own accordingly. 2. Diametrically opposite styles - potential for conflict is high when interacting with those of opposite styles, so awareness and flexibility are important. 3. Not knowing your own style - understanding different styles, including your own, allows you to better manage interactions and adaptations to reduce frustration or conflict. Making an effort to understand styles is key.
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- 1. 3 Causes of Conflict in Presentations (or anywhere)
- 2. 31 You Diametr ic Opposit e 2Pace 3 Causes of Conflict in Presentations Applies to all interactions, really Based on Tracom’s Social Styles: Analytical | Driver | Expressive | Amiable
- 3. The number one cause of conflict is a difference in Pace. Analytical and Amiable styles have a slower pace. Driver and Expressive have a Faster Pace Be Extra Aware of this as you make your Presentation If you know your audience member has a slow style, • Speak as slowly as can be natural for you. • Don’t rush into your response. Some preamble would be relaxing for your listener. • Ask Questions 1Pace
- 4. You have two areas of potential conflict when your style is diametrically opposite the style of the person you’re interacting with. You’ll have to be very aware to adapt. • We tend to marry our opposites and hire ourselves. The reverse might be better! • Be aware that you are likely to be frustrated by someone in the opposite quadrant. Don’t blame them. • You’re still authentic even when you have to flex your style repeatedly. And you’ll have to if you’re speaking to several people Diametr ic Opposit e 2
- 5. This might be even bigger than the huge effect that Pace has. And it’s encouraging. When you find yourself frustrated or annoyed by someone, including in a presentation, know that with the right knowledge and effort you can manage the interaction. You’ll have a better experience and more success. • “Spillover Effect” A study found when seated near someone who had an opposite strength as their own, the strength of their neighbor rubbed off on them. (HBR) • Make the effort to understand styles and how to adapt • You can’t do that if you don’t KNOW YOURSELF You 3
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