SlideShare a Scribd company logo
How To
Engage Your
Members To
Improve Your
Bottom Line
Housekeeping
•Webinar will last about 20 minutes
•No replay will be sent!
•Live chat if you have questions
Why It’s Important
Increases Life Time Value
More engaged members stay longer, and you make more money.
+ 6 Months + 12 Months + 24 Months
10 members $6,000 $12,000 $24,000
20 members $12,000 $24,000 $48,000
50 members $30,000 $60,000 $120,000
100 members $60,000 $120,000 $240,000
*assuming $100/mo membership
Members
At Your
Gym
Increase In LTV
Easier To Up-sell Your Members
Engaged members are more likely to:
• Purchase gear
• Upgrade their membership
• Attend extra classes
Get More Referrals
Engaged members are
more likely to tell their
friends about your
gym and leave
positive reviews.
Ways To
Measure
Engagement
Measure With These 4 Metrics
• Member Retention (how long do your members stay?)
• Referral Rate (how many of your members have referred
someone?)
• Member Attendance (how frequently do your members come to
the gym?)
• Net Promoter Score (how likely are members to tell their friends?)
How To
Increase
Engagement
Know Your Engaged Members
(And Reward Them)
• Give them discounts
• Send them swag
• Offer them special referral
incentives
• Make sure they know that
you know they’re engaged
Create Events For Members
• Movie nights
• Happy hours
• Baseball games
• Ice skating
Give Fitness Challenges
• Weekly fitness
“throwdowns” -
have people
compete
• Encourage
people to write
PR’s on the board
Get To Know Your Members
• Know your members’ names!
• Show you know them by commenting on
their progress, or ask them about their life.
• Ask them where they’ve been if you haven’t
seen them in a while.
Give Them Something To Rally Around
• Support causes together
• Have a goal to try to reach
each month, like giving
back a certain amount, or a
certain number of check-ins
Want a tool to help you
engage your members every
time they come to your gym?
We incentivize your guests to
“check-in” on social media by
supporting a great cause on
their behalf.
Facebook
Check Ins
Instagram
Location Tags
Facebook and Instagram check-ins are the most
powerful way to generate social media referrals.
Each social media
is seen by 200+
Personal referral
Link to your FB page
Map location
Business rating
Every check-in presents valuable information about your
business as a friend-to-friend referral.
Causely helps fitness businesses generate
more Facebook and Instagram check-ins with
3steps…
1 Each month, we pick a new cause
for our community to support.
We regularly provide new custom
print and digital material that
encourages your guests to check in.
2
3
When members check in, hundreds of
their friends hear about your business.
And your business gets to support a
great cause in the process.
Our world-class non-profit partners help us create
compelling stories around the good we do.
We only work with partners who are designated 501(c)(3) charities, have at least $2 million in
annual funding, and have a quality rating on Charity Navigator. In addition, non-profits working
with Causely must be able to designate funding the we provide and message their programs in a
way that our community can easily relate to.
Here’s How Many People You'd Reach With
The Cost of A Causely Membership
8,000
16,000
24,000
32,000
40,000
Causely Print Facebook Ads Television Direct Mail
Causely
generates up
to 14x more
impressions
than traditional
advertising
A single-location Causely member paying $139.99/location/month would typically generate
200 social media check-ins/month, which would normally reach about 40,000 people.
Not All Marketing Is Equal
Standard Social Media Marketing Marketing With Causely
Brand to consumer
Recognized as ads
Subject to market rates
Requires ongoing creative resources
Friend to friend
Seen as organic content
Predictable pricing
Guest-generated content
Standard social media ads can play an important
role in any marketing effort. But they have
limitations that can be easily overcome by using
Causely as part of your campaigns.
See when people tag your location for
the very first time, who’s posted most
frequently, and which posts have the
most engagement.
Access Instagram posts that were
made at your location directly from
your Causely dashboard.
See Which PostsAt
Your Location Receive
The Most Engagement
Discover Who The Top PostersAt
Your LocationAre
And Find Out When People Tag
Your Studio On Instagram For The
First Time
Causely Delivers The Highest-Quality
Impressions At The Lowest Cost
Marketing Channel Friend-to-
Friend
Impressions?
Typical CPM (Cost
of Reaching 1,000
People
Causely Yes $3.50
Print No $12.00
Targeted Facebook Ads No $15.00
Television No $25.00
Direct Mail No $50.00
A single-location Causely member paying $139.99/location/month would typically generate 200 social media
check-ins/month, which would normally reach about 40,000 people. That results in an effective CPM of $3.50.
6 Reasons Causely
Provides a High ROI
1
3
2
4
Causely is the only
marketing program that
generates friend-to-friend
impressions.
Causely helps you build
a charitable reputation
for your brand.
Causely helps your
members take pride in
giving back.
Causely provides new
ways to engage with
members on Instagram.
5
Causely helps you reach
more people per dollar
spent than traditional
marketing.
6
Causely helps you retain
employees by showing your
commitment to doing good.

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Maximize Your Members

  • 1. How To Engage Your Members To Improve Your Bottom Line
  • 2. Housekeeping •Webinar will last about 20 minutes •No replay will be sent! •Live chat if you have questions
  • 4. Increases Life Time Value More engaged members stay longer, and you make more money. + 6 Months + 12 Months + 24 Months 10 members $6,000 $12,000 $24,000 20 members $12,000 $24,000 $48,000 50 members $30,000 $60,000 $120,000 100 members $60,000 $120,000 $240,000 *assuming $100/mo membership Members At Your Gym Increase In LTV
  • 5. Easier To Up-sell Your Members Engaged members are more likely to: • Purchase gear • Upgrade their membership • Attend extra classes
  • 6. Get More Referrals Engaged members are more likely to tell their friends about your gym and leave positive reviews.
  • 8. Measure With These 4 Metrics • Member Retention (how long do your members stay?) • Referral Rate (how many of your members have referred someone?) • Member Attendance (how frequently do your members come to the gym?) • Net Promoter Score (how likely are members to tell their friends?)
  • 10. Know Your Engaged Members (And Reward Them) • Give them discounts • Send them swag • Offer them special referral incentives • Make sure they know that you know they’re engaged
  • 11. Create Events For Members • Movie nights • Happy hours • Baseball games • Ice skating
  • 12. Give Fitness Challenges • Weekly fitness “throwdowns” - have people compete • Encourage people to write PR’s on the board
  • 13. Get To Know Your Members • Know your members’ names! • Show you know them by commenting on their progress, or ask them about their life. • Ask them where they’ve been if you haven’t seen them in a while.
  • 14. Give Them Something To Rally Around • Support causes together • Have a goal to try to reach each month, like giving back a certain amount, or a certain number of check-ins
  • 15. Want a tool to help you engage your members every time they come to your gym?
  • 16. We incentivize your guests to “check-in” on social media by supporting a great cause on their behalf.
  • 18. Facebook and Instagram check-ins are the most powerful way to generate social media referrals. Each social media is seen by 200+ Personal referral Link to your FB page Map location Business rating Every check-in presents valuable information about your business as a friend-to-friend referral.
  • 19. Causely helps fitness businesses generate more Facebook and Instagram check-ins with 3steps…
  • 20. 1 Each month, we pick a new cause for our community to support.
  • 21. We regularly provide new custom print and digital material that encourages your guests to check in. 2
  • 22. 3 When members check in, hundreds of their friends hear about your business. And your business gets to support a great cause in the process.
  • 23. Our world-class non-profit partners help us create compelling stories around the good we do. We only work with partners who are designated 501(c)(3) charities, have at least $2 million in annual funding, and have a quality rating on Charity Navigator. In addition, non-profits working with Causely must be able to designate funding the we provide and message their programs in a way that our community can easily relate to.
  • 24. Here’s How Many People You'd Reach With The Cost of A Causely Membership 8,000 16,000 24,000 32,000 40,000 Causely Print Facebook Ads Television Direct Mail Causely generates up to 14x more impressions than traditional advertising A single-location Causely member paying $139.99/location/month would typically generate 200 social media check-ins/month, which would normally reach about 40,000 people.
  • 25. Not All Marketing Is Equal Standard Social Media Marketing Marketing With Causely Brand to consumer Recognized as ads Subject to market rates Requires ongoing creative resources Friend to friend Seen as organic content Predictable pricing Guest-generated content Standard social media ads can play an important role in any marketing effort. But they have limitations that can be easily overcome by using Causely as part of your campaigns.
  • 26. See when people tag your location for the very first time, who’s posted most frequently, and which posts have the most engagement. Access Instagram posts that were made at your location directly from your Causely dashboard.
  • 27. See Which PostsAt Your Location Receive The Most Engagement Discover Who The Top PostersAt Your LocationAre And Find Out When People Tag Your Studio On Instagram For The First Time
  • 28. Causely Delivers The Highest-Quality Impressions At The Lowest Cost Marketing Channel Friend-to- Friend Impressions? Typical CPM (Cost of Reaching 1,000 People Causely Yes $3.50 Print No $12.00 Targeted Facebook Ads No $15.00 Television No $25.00 Direct Mail No $50.00 A single-location Causely member paying $139.99/location/month would typically generate 200 social media check-ins/month, which would normally reach about 40,000 people. That results in an effective CPM of $3.50.
  • 29. 6 Reasons Causely Provides a High ROI 1 3 2 4 Causely is the only marketing program that generates friend-to-friend impressions. Causely helps you build a charitable reputation for your brand. Causely helps your members take pride in giving back. Causely provides new ways to engage with members on Instagram. 5 Causely helps you reach more people per dollar spent than traditional marketing. 6 Causely helps you retain employees by showing your commitment to doing good.
  • 30. Ready To Get Started? Join today and we’ll give you your first monthly subscription of Causely totally FREE, just for being a part of this webinar! 1. Visit causely.com/pricing (or click the orange button that pops up on the side of your screen). 2. Click “select” under the plan you want. 3. Use the promo code “WEBINAR” to get your first monthly subscription FREE.