Catherine Brogan has over 20 years of experience in retail, customer service, and business management. She has a proven track record of meeting financial targets and providing excellent customer service. Her most recent role was as a Team Leader at Argos where she was responsible for the financial services and customer advisor teams. Prior to that she owned and managed a ladies gymnasium as well as working in retail sales, colour consulting, and product promotion. She is motivated, ambitious, and a fast learner committed to continual self-improvement.

1. Catherine Brogan
51 Noran Avenue
Angus
DD11 1TF
Tel: 01241 551562
Mob: 07745412573
Email: cathbrog1974@hotmail.co.uk
PERSONAL PROFILE
I am a self-motivated and ambitious individual with a diverse range of business skills
working at different levels and in several fast paced environments. I always strive to achieve
and maintain excellence in all that I undertake. I am a fast learner with a competitive nature.
I am friendly and well-mannered with outstanding customer service skills and retail sales
techniques. I am committed to continual improvement and would be willing to undergo any
training necessary to secure employment. I have had a full clean driving license for 11 years.
EMPLOYMENT HISTORY AND WORK EXPERIENCE
2013-Present Argos
Team Leader for Financial Services and Customer Advisor
I have proven an excellent ability to work towards financial targets.
As a talk back rep, it was my responsibility to attend meetings to
gather information about the company’s future plans and then return
and share this information with management.
I would up sell to every customer when purchasing their items with
our store cards and insurance packages.
2006-2015 Cathy’s Colours
Colourist
Advising and working with clients on a one to one basis as a colourist.
It was my responsibility to provide a professional and excellent
service.
1999-2004 Tres Bien (Hair Salon)
Colour Technician
Working as a colourist, in a fast pace environment, as a senior
member of staff I was responsible for organising wages, banking,
stock management and ordering, liaising with industry reps and staff
training where required.
1997-1999 Body Opus
Owner/Manager
Running a ladies gymnasium as a self employed business person. This
involved all aspects of the business from marketing to customer care,
hiring and many more.
1995-1997 Calvin Klein
Promoted new launches and met financial targets.
TRAINING
2015 Argos - Retail Academy
HOBBIES AND INTERESTS
I am an active football mum who gets involved with everything from fundraising for my
sons football club to doing football runs for the other kids. I am a food enthusiast and love
cooking authentic dishes for my friends and family.
REFERENCES: Available on Request.