SlideShare a Scribd company logo
1 of 11
Download to read offline
CATEGORY MANAGEMENT
Definition, need and Importance
1
Category
2
 A Category is a group of similar or related items
which the customer would ideally like to find
together in a store
 Categories are mainly used as organizational aids
to better manage and monitor predefined groups of
products
Category Management
3
 Category management is a retailing and purchasing
concept in which the range of products purchased by
a business organization or sold by a retailer is broken
down into discrete groups of similar or related
products
 It is a systematic, disciplined approach to managing
a product category as a strategic business unit
Category Management- Definition
4
 Category management is a process that involves
managing product categories as business units and
customizing them [on a store by store basis] to satisfy
customer needs- Nielsen
 The strategic management of product groups through
trade partnerships which aims to maximize sales and
profit by satisfying consumer and shopper needs-
Institute of Grocery Distribution
Significance of Category Management
5
 Increased sales, goodwill and market share
 Proper care and devotion to each item of
merchandise
 Increased sales further lead to increased turnover
 Maximize shelf efficiencies
 Less inventory shrinkage
 Recognizes procurement opportunities
 Enhances customer knowledge level
Significance of Category Management
6
 Improves return on investment (ROI)
 Decreases chances of out-of-stock positions
 Enhances return on money invested in marketing
efforts
 Classifies the performance of brands as doing well,
not doing well, problem brands, etc.
 Purchasing merchandise exercise becomes easy and
cost effective
Prerequisites of Category Management
7
 Category should be divided and arranged as per
consumers’ ease not because of retailer’s convenience
 CM should be based on differentiation and
uniqueness
 CM should drive multiple item purchases at the same
time
 It should result in better customers’ relations rather
than relations with suppliers
 Category division should be based on the basis of
product response, space, time and profitability
Category Management- 8 Steps
8-Step process defined
 Define the category (i.e. what products are
included/excluded).
 Define the role of the category within the retailer.
 Assess the current performance.
 Set objectives and targets for the category.
 Devise an overall Strategy.
 Devise specific tactics.
 Implementation.
 The eighth step is one of review which takes us back to step 1
Category Captain
 It is commonplace for a particular supplier in a
category to be nominated by the retailer as a
category captain
 The category captain will be expected to have the
closest and most regular contact with the retailer
 He will also be expected to invest time, effort, and
often financial assets into the strategic development
of the category within the retailer
 In return, the supplier will gain a more influential
voice with the retailer
Category Captain
 The category captain is often the supplier with the
largest turnover in the category
 Traditionally the job of category captain is given to
a brand supplier, but in recent times the role has
also gone to particularly switched-on private label
suppliers

More Related Content

What's hot

1. Basics of retailing, Types of retailers
1. Basics of retailing, Types of retailers1. Basics of retailing, Types of retailers
1. Basics of retailing, Types of retailersDr. Parveen Kaur Nagpal
 
Building an enterprise sales strategy
Building an enterprise sales strategyBuilding an enterprise sales strategy
Building an enterprise sales strategyLinda Cadigan
 
INTERNET IN INTERACTIVE MARKETING
INTERNET IN INTERACTIVE MARKETINGINTERNET IN INTERACTIVE MARKETING
INTERNET IN INTERACTIVE MARKETINGSandeep Singh Saini
 
Segmentation, Value proposition & Go-to-market approach
Segmentation, Value proposition & Go-to-market approachSegmentation, Value proposition & Go-to-market approach
Segmentation, Value proposition & Go-to-market approachImplement Consulting Group
 
Challenges of Retailing in India
Challenges of  Retailing in IndiaChallenges of  Retailing in India
Challenges of Retailing in IndiaRajesh Kumaran
 
Leveraging Category Role and Intent
Leveraging Category Role and IntentLeveraging Category Role and Intent
Leveraging Category Role and IntentJoan Braatz
 
Module 01 -introduction to sales management pdf
Module 01 -introduction to sales management pdfModule 01 -introduction to sales management pdf
Module 01 -introduction to sales management pdfDeepak Vasudeva
 
Value based selling
Value based sellingValue based selling
Value based sellingEra Wibowo
 
Professional basic selling skills
Professional basic selling skillsProfessional basic selling skills
Professional basic selling skillsshehzad Chohan
 
Strategic Brand Management 1
Strategic Brand Management 1Strategic Brand Management 1
Strategic Brand Management 1rishistd
 
Detailed Retail Management Strategy PowerPoint Presentation Slides
Detailed Retail Management Strategy PowerPoint Presentation SlidesDetailed Retail Management Strategy PowerPoint Presentation Slides
Detailed Retail Management Strategy PowerPoint Presentation SlidesSlideTeam
 
Market execution fmcg
Market execution  fmcgMarket execution  fmcg
Market execution fmcgroylalvincent
 
Retail sector in India
Retail sector in IndiaRetail sector in India
Retail sector in Indiasujit kumar
 
Chapter 9 Creating Brand Equity
Chapter 9 Creating Brand EquityChapter 9 Creating Brand Equity
Chapter 9 Creating Brand Equitydona_sia
 

What's hot (20)

1. Basics of retailing, Types of retailers
1. Basics of retailing, Types of retailers1. Basics of retailing, Types of retailers
1. Basics of retailing, Types of retailers
 
Building an enterprise sales strategy
Building an enterprise sales strategyBuilding an enterprise sales strategy
Building an enterprise sales strategy
 
Retailing
RetailingRetailing
Retailing
 
INTERNET IN INTERACTIVE MARKETING
INTERNET IN INTERACTIVE MARKETINGINTERNET IN INTERACTIVE MARKETING
INTERNET IN INTERACTIVE MARKETING
 
Segmentation, Value proposition & Go-to-market approach
Segmentation, Value proposition & Go-to-market approachSegmentation, Value proposition & Go-to-market approach
Segmentation, Value proposition & Go-to-market approach
 
Challenges of Retailing in India
Challenges of  Retailing in IndiaChallenges of  Retailing in India
Challenges of Retailing in India
 
Retail management
Retail managementRetail management
Retail management
 
Leveraging Category Role and Intent
Leveraging Category Role and IntentLeveraging Category Role and Intent
Leveraging Category Role and Intent
 
Retail industry ppt
Retail industry pptRetail industry ppt
Retail industry ppt
 
Module 01 -introduction to sales management pdf
Module 01 -introduction to sales management pdfModule 01 -introduction to sales management pdf
Module 01 -introduction to sales management pdf
 
Retail 2.0 Strategy - Perfect Store PDF
Retail 2.0 Strategy - Perfect Store PDFRetail 2.0 Strategy - Perfect Store PDF
Retail 2.0 Strategy - Perfect Store PDF
 
Value based selling
Value based sellingValue based selling
Value based selling
 
Professional basic selling skills
Professional basic selling skillsProfessional basic selling skills
Professional basic selling skills
 
Retail Operations
Retail OperationsRetail Operations
Retail Operations
 
Strategic Brand Management 1
Strategic Brand Management 1Strategic Brand Management 1
Strategic Brand Management 1
 
Detailed Retail Management Strategy PowerPoint Presentation Slides
Detailed Retail Management Strategy PowerPoint Presentation SlidesDetailed Retail Management Strategy PowerPoint Presentation Slides
Detailed Retail Management Strategy PowerPoint Presentation Slides
 
Retail location
Retail locationRetail location
Retail location
 
Market execution fmcg
Market execution  fmcgMarket execution  fmcg
Market execution fmcg
 
Retail sector in India
Retail sector in IndiaRetail sector in India
Retail sector in India
 
Chapter 9 Creating Brand Equity
Chapter 9 Creating Brand EquityChapter 9 Creating Brand Equity
Chapter 9 Creating Brand Equity
 

Similar to Category Management- Definition and 8 step process.pdf

Category Management of Spencer's Retail
Category Management of Spencer's RetailCategory Management of Spencer's Retail
Category Management of Spencer's RetailSHAMIK CHAKRABORTY
 
Category Management | Retail Management
Category Management | Retail ManagementCategory Management | Retail Management
Category Management | Retail ManagementRohan Bharaj
 
Category Management rajnish kumar itc retail retailing management
Category Management rajnish kumar itc retail retailing managementCategory Management rajnish kumar itc retail retailing management
Category Management rajnish kumar itc retail retailing managementrajnish kumar
 
Category Management 6 Planogram Steps You Need to Know.pptx
Category Management 6 Planogram Steps You Need to Know.pptxCategory Management 6 Planogram Steps You Need to Know.pptx
Category Management 6 Planogram Steps You Need to Know.pptxAnoop Ashok
 
Marketing important definition for student, fresher & Marketing Executive.
Marketing important definition for student, fresher & Marketing Executive. Marketing important definition for student, fresher & Marketing Executive.
Marketing important definition for student, fresher & Marketing Executive. Rizwan Khan
 
Chapter 10 : Creating Successful Long Term Growth
Chapter 10 : Creating Successful Long Term GrowthChapter 10 : Creating Successful Long Term Growth
Chapter 10 : Creating Successful Long Term GrowthPeleZain
 
How to Conduct Best Seller Meeting
How to Conduct Best Seller MeetingHow to Conduct Best Seller Meeting
How to Conduct Best Seller MeetingJoan Braatz
 
Loyalty & Incentive programs - Catalogue creation
Loyalty & Incentive programs -  Catalogue creationLoyalty & Incentive programs -  Catalogue creation
Loyalty & Incentive programs - Catalogue creationAnand Menon
 
Marketing Lecture 5.pptx
Marketing Lecture 5.pptxMarketing Lecture 5.pptx
Marketing Lecture 5.pptxMuhammadJoy
 

Similar to Category Management- Definition and 8 step process.pdf (20)

Category Management of Spencer's Retail
Category Management of Spencer's RetailCategory Management of Spencer's Retail
Category Management of Spencer's Retail
 
19 category management
19 category management19 category management
19 category management
 
Category Management | Retail Management
Category Management | Retail ManagementCategory Management | Retail Management
Category Management | Retail Management
 
Category management
Category managementCategory management
Category management
 
14. Merchandise Management
14. Merchandise Management14. Merchandise Management
14. Merchandise Management
 
Category Management rajnish kumar itc retail retailing management
Category Management rajnish kumar itc retail retailing managementCategory Management rajnish kumar itc retail retailing management
Category Management rajnish kumar itc retail retailing management
 
Category Management
Category Management Category Management
Category Management
 
Week 6
Week 6Week 6
Week 6
 
Category Management 6 Planogram Steps You Need to Know.pptx
Category Management 6 Planogram Steps You Need to Know.pptxCategory Management 6 Planogram Steps You Need to Know.pptx
Category Management 6 Planogram Steps You Need to Know.pptx
 
Developing merchandising plan
Developing merchandising  planDeveloping merchandising  plan
Developing merchandising plan
 
Marketing important definition for student, fresher & Marketing Executive.
Marketing important definition for student, fresher & Marketing Executive. Marketing important definition for student, fresher & Marketing Executive.
Marketing important definition for student, fresher & Marketing Executive.
 
Retail Merchandising
Retail MerchandisingRetail Merchandising
Retail Merchandising
 
Chapter 10 : Creating Successful Long Term Growth
Chapter 10 : Creating Successful Long Term GrowthChapter 10 : Creating Successful Long Term Growth
Chapter 10 : Creating Successful Long Term Growth
 
How to Conduct Best Seller Meeting
How to Conduct Best Seller MeetingHow to Conduct Best Seller Meeting
How to Conduct Best Seller Meeting
 
Chp8 power BM
Chp8 power BMChp8 power BM
Chp8 power BM
 
Loyalty & Incentive programs - Catalogue creation
Loyalty & Incentive programs -  Catalogue creationLoyalty & Incentive programs -  Catalogue creation
Loyalty & Incentive programs - Catalogue creation
 
Customer segmentation
Customer segmentationCustomer segmentation
Customer segmentation
 
Retail strategy
Retail strategyRetail strategy
Retail strategy
 
Marketing Lecture 5.pptx
Marketing Lecture 5.pptxMarketing Lecture 5.pptx
Marketing Lecture 5.pptx
 
Designing and implementing branding strategies by Leroy J. Ebert chapter 11
Designing and implementing branding strategies by Leroy J. Ebert chapter 11Designing and implementing branding strategies by Leroy J. Ebert chapter 11
Designing and implementing branding strategies by Leroy J. Ebert chapter 11
 

Recently uploaded

John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...rajveerescorts2022
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsP&CO
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageMatteo Carbone
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...amitlee9823
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 

Recently uploaded (20)

John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 

Category Management- Definition and 8 step process.pdf

  • 2. Category 2  A Category is a group of similar or related items which the customer would ideally like to find together in a store  Categories are mainly used as organizational aids to better manage and monitor predefined groups of products
  • 3. Category Management 3  Category management is a retailing and purchasing concept in which the range of products purchased by a business organization or sold by a retailer is broken down into discrete groups of similar or related products  It is a systematic, disciplined approach to managing a product category as a strategic business unit
  • 4. Category Management- Definition 4  Category management is a process that involves managing product categories as business units and customizing them [on a store by store basis] to satisfy customer needs- Nielsen  The strategic management of product groups through trade partnerships which aims to maximize sales and profit by satisfying consumer and shopper needs- Institute of Grocery Distribution
  • 5. Significance of Category Management 5  Increased sales, goodwill and market share  Proper care and devotion to each item of merchandise  Increased sales further lead to increased turnover  Maximize shelf efficiencies  Less inventory shrinkage  Recognizes procurement opportunities  Enhances customer knowledge level
  • 6. Significance of Category Management 6  Improves return on investment (ROI)  Decreases chances of out-of-stock positions  Enhances return on money invested in marketing efforts  Classifies the performance of brands as doing well, not doing well, problem brands, etc.  Purchasing merchandise exercise becomes easy and cost effective
  • 7. Prerequisites of Category Management 7  Category should be divided and arranged as per consumers’ ease not because of retailer’s convenience  CM should be based on differentiation and uniqueness  CM should drive multiple item purchases at the same time  It should result in better customers’ relations rather than relations with suppliers  Category division should be based on the basis of product response, space, time and profitability
  • 9. 8-Step process defined  Define the category (i.e. what products are included/excluded).  Define the role of the category within the retailer.  Assess the current performance.  Set objectives and targets for the category.  Devise an overall Strategy.  Devise specific tactics.  Implementation.  The eighth step is one of review which takes us back to step 1
  • 10. Category Captain  It is commonplace for a particular supplier in a category to be nominated by the retailer as a category captain  The category captain will be expected to have the closest and most regular contact with the retailer  He will also be expected to invest time, effort, and often financial assets into the strategic development of the category within the retailer  In return, the supplier will gain a more influential voice with the retailer
  • 11. Category Captain  The category captain is often the supplier with the largest turnover in the category  Traditionally the job of category captain is given to a brand supplier, but in recent times the role has also gone to particularly switched-on private label suppliers