This document discusses a framework for assessing the performance of utilities regulators using a logic model approach involving inputs, processes, outputs, and outcomes. It examines the main sectors regulated by Latvia's Public Utilities Commission and recommends considering objectives, inputs like budget and staffing, regulatory processes like consultation, outputs like implementation of best practices, and outcomes such as improved regulation quality. The framework provides components and indicators for evaluating a "quality regulator" at each step.

1. Case Studies on Performance Management II

2. Case Studies on Performance Management II
Prof. Leslie A. Pal
School of Public Policy and Administration
Carleton University
Ottawa, Canada
leslie.pal@carleton.ca

3. Published September 20, 2016

4. Main Features
of the Sectors
Regulated by
the PUC - Latv

5. How to assess
performance of a
utilities regulator?
OECD uses an input-process-output-outcome
logic sequence (logic model)
STEP 1: Input (budget, staff)
STEP 2: Process (“formal requirements for go
regulatory practices” – one example:
consultation)
STEP 3: Output (whether good regulatory
practices have actually been implemented)
STEP 4: Impact (intermediate outcomes -
improvement in quality of regulations)
STEP 5: Strategic outcomes
What are some components and
indicators of each step, for a
“quality regulator”?

6. Performance
Assessment
Framework for
Economic
Regulators
(PAFER)

7. Recommendations: Role & Objectives

8. Recommendations: Inputs

9. Recommendations: Process

10. Recommendations: Output & Outcome

11. esson?
onclusions?