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Chapter 1
   제1장


비즈니스 전문가들
삶에서의 정보시스템
Marketing Director’s Dilemma
• Pharmaceutical industry is very competitive
• Emerson Pharmaceuticals
   – 450 salespersons present drugs and information to doctors
   – Dozens of new drugs are introduced every year
• Dee Clark is the Hospital Sales Marketing Director
   – Her job is to ensure that all reps have information
     to succeed
• How can Dee distribute information quickly?
   – Facts about new drugs
   – Seminars
   – Presentations
          Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall   Part 1-2
Blogs or Weblog
• A blog, or weblog is an online journal that uses
  information technology to publish information over the
  Internet.
• Information systems can be used to disseminate
  information quickly and easily to salespeople.
• Types of information commonly shared:
   – Product news
   – Competitive threats and responses
   – Recent successes




                                                      Part 1-3
Study Questions
Q1: What is an information system?
Q2: What is MIS?
Q3: How does IS differ from IT?
Q4: How do successful business professionals use IS?
Q5: What new opportunities for IS are developing today?
Q6: What is your role in IS security?
Q7: What is this class about?
How does the knowledge in this chapter help Dee
  and you?




                                                          1-4
Q1: What Is an Information System
    (IS)?
•   IS: A group of components that interact to
    produce information

•   So, what is information?
    – Information is created when facts/data are
      put into meaningful and useful context




                                                   1-5
Q1: What Is an Information System?
    (cont’d)
 Five fundamental components of
 computer-based information systems:
   1.   Computer hardware
   2.   Software
   3.   Data
   4.   Procedures
   5.   People



                                       1-6
Five-Component Framework of an
       Information System




                                 1-7
Q2: What is MIS?

• MIS = Management Information Systems
• MIS is the development and use of
  information systems that help businesses
  achieve goals and objectives
• Key elements of MIS:
  – Development and use
  – Information systems
  – Business goals and objectives



                                             1-8
Development and Use of
        Information Systems
• Business professionals need to:
  1. Take an active role in IS to ensure that
     systems meet their needs
  2. Understand how IT systems are constructed
  3. Consider users’ needs during development
  4. Learn how to employ IT systems
  5. Take into account ancillary IT functions
     • Security
     • Backup


                                                 1-9
Achieving Business Goals

• MIS aids in achieving businesses’ objectives
  – Businesses don’t do anything
  – It’s people within the business that perform work.
    Therefore,
• MIS empowers users to achieve business
  objectives
  – Information systems exist to assist business
    people
  – Information systems exist to achieve business
    goals and objectives

                                                         1-10
Business People Must Ask Questions

1. What will the system do for us?
2. What is its purpose?
3. What will using it enable us to do?
4. What goals can we accomplish
   through its use?
5. How will it aid us in reaching our
   objectives?

                                         1-11
Q3: How Does IT Differ from IS?
IT includes:
   1. Hardware
   2. Software
   3. Data components
Information technology refers to:
   1.   Methods
   2.   Inventions
   3.   Standards
   4.   Products
IT could be thought of as “information tools.”


                                                 1-12
Q3: How Does IT Differ from IS?
    (cont’d)
 •   IT alone will not help an organization
     achieve goals
     –   You can’t build a house with tools alone. It
         takes people, procedures, and instructions.

 •   IS = IT plus people and procedures

 •   IS makes IT useful




                                                        1-13
Q4: How Do Successful Business
    Professionals Use IS?
 • Think creatively about problems,
   challenges, and opportunities and find
   ways to apply IT and IS
 • Create innovative applications using
   emerging (new) technologies
 • Find ways to gain a competitive
   advantage with information systems


                                            1-14
Q5: What New Opportunities for IS
    Are Developing Today?
• Data storage and transmission are virtually free, which
  provides abundant opportunities
• Examples:
   – Getty Images sells electronic pictures over the Internet.
      • Variable cost of production is zero
      • Revenue goes straight to bottom line
   – Media Partners produces automated online training and testing
     systems.
      • Variable cost of producing program essentially zero
      • Entirely automated so all revenue goes straight to bottom
        line
   – YouTube
      • 20 months, nothing but an idea into $1.65 billion.

                                                                1-15
게티이미지 코리아




            1-16
소셜 미디어를 업무에 활용한다구요?
• 산청군 단성면 수월리 황토방 아들: 박현호 크몽만들다
소셜 미디어를 업무에 활용한다구요?
소셜 미디어를 업무에 활용한다구요?
Moore’s Law

• “The number of transistors per square inch
  on an integrated chip doubles every 18
  months.”
  – The speed of a computer chip increases in
    proportion to the density of the transistors (i.e.,
    density doubles, speed doubles)
  – Price/performance ratio of computers has fallen
    dramatically
     • Computers are smaller
     • Less expensive


                                                          1-20
Moore’s Law (cont’d)




                       1-21
Q6: What Is Your Role in IS Security?

• Security is essential in information
  systems
• Passwords are necessary
  – Should be a strong password
  – Protect passwords from others (critical)
  – Practice proper etiquette
     • Never write down your password
     • Do not share it
     • Never ask others for their password

                                               1-22
Creating a Strong Password

Rules for strong password:
1.Use seven or more characters
2.Do not use your real name or company name
3.Do not use complete dictionary word
4.Use a different password from previous
   passwords used
5.Use upper- and lowercase letters, numbers
  and special symbols
   •   Example: i2LuvMIS(:>)


       Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall   1-23
Q7: What Is This Class About?
•    Using IS for Competitive Strategy
•    Looking for innovative applications of
     emerging technology (How to do this?)
•    Combining five IS components to support a
     business
       1.    Computer Hardware
       2.    Software
       3.    Data
       4.    Procedures
       5.    People


            Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall   1-24
Q7: What Is This Class About?
    (cont’d)
• Recognizing technology will continue to
  develop
• Considering how technology can be used in
  other areas to accomplish goals
  – Stopping unauthorized access
  – Disseminating news
  – Security




        Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall   1-25
팀활동

• 함께 합시다. 복습 퀴즈




                  1-26
팀활동

• 함께 합시다. 협력과제1
 – 1, 2, 3
 – http://cn.moneta.co.kr/Service/paxne
   t/ShellView.asp?ArticleID=20100409
   14305403011




                                          1-27
Active Review
Q1:   What is an information system?
Q2:   What is MIS?
Q3:   How does IS differ from IT?
Q4:   How do successful business professionals use
      IS?
Q5:   What new opportunities for IS are developing
      today?
Q6:   What is your role in IS security?
Q7:   What is this class about?

How does the knowledge in this chapter help Dee
and you?

                                                     1-28

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Case mis ch01

  • 1. Chapter 1 제1장 비즈니스 전문가들 삶에서의 정보시스템
  • 2. Marketing Director’s Dilemma • Pharmaceutical industry is very competitive • Emerson Pharmaceuticals – 450 salespersons present drugs and information to doctors – Dozens of new drugs are introduced every year • Dee Clark is the Hospital Sales Marketing Director – Her job is to ensure that all reps have information to succeed • How can Dee distribute information quickly? – Facts about new drugs – Seminars – Presentations Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall Part 1-2
  • 3. Blogs or Weblog • A blog, or weblog is an online journal that uses information technology to publish information over the Internet. • Information systems can be used to disseminate information quickly and easily to salespeople. • Types of information commonly shared: – Product news – Competitive threats and responses – Recent successes Part 1-3
  • 4. Study Questions Q1: What is an information system? Q2: What is MIS? Q3: How does IS differ from IT? Q4: How do successful business professionals use IS? Q5: What new opportunities for IS are developing today? Q6: What is your role in IS security? Q7: What is this class about? How does the knowledge in this chapter help Dee and you? 1-4
  • 5. Q1: What Is an Information System (IS)? • IS: A group of components that interact to produce information • So, what is information? – Information is created when facts/data are put into meaningful and useful context 1-5
  • 6. Q1: What Is an Information System? (cont’d) Five fundamental components of computer-based information systems: 1. Computer hardware 2. Software 3. Data 4. Procedures 5. People 1-6
  • 7. Five-Component Framework of an Information System 1-7
  • 8. Q2: What is MIS? • MIS = Management Information Systems • MIS is the development and use of information systems that help businesses achieve goals and objectives • Key elements of MIS: – Development and use – Information systems – Business goals and objectives 1-8
  • 9. Development and Use of Information Systems • Business professionals need to: 1. Take an active role in IS to ensure that systems meet their needs 2. Understand how IT systems are constructed 3. Consider users’ needs during development 4. Learn how to employ IT systems 5. Take into account ancillary IT functions • Security • Backup 1-9
  • 10. Achieving Business Goals • MIS aids in achieving businesses’ objectives – Businesses don’t do anything – It’s people within the business that perform work. Therefore, • MIS empowers users to achieve business objectives – Information systems exist to assist business people – Information systems exist to achieve business goals and objectives 1-10
  • 11. Business People Must Ask Questions 1. What will the system do for us? 2. What is its purpose? 3. What will using it enable us to do? 4. What goals can we accomplish through its use? 5. How will it aid us in reaching our objectives? 1-11
  • 12. Q3: How Does IT Differ from IS? IT includes: 1. Hardware 2. Software 3. Data components Information technology refers to: 1. Methods 2. Inventions 3. Standards 4. Products IT could be thought of as “information tools.” 1-12
  • 13. Q3: How Does IT Differ from IS? (cont’d) • IT alone will not help an organization achieve goals – You can’t build a house with tools alone. It takes people, procedures, and instructions. • IS = IT plus people and procedures • IS makes IT useful 1-13
  • 14. Q4: How Do Successful Business Professionals Use IS? • Think creatively about problems, challenges, and opportunities and find ways to apply IT and IS • Create innovative applications using emerging (new) technologies • Find ways to gain a competitive advantage with information systems 1-14
  • 15. Q5: What New Opportunities for IS Are Developing Today? • Data storage and transmission are virtually free, which provides abundant opportunities • Examples: – Getty Images sells electronic pictures over the Internet. • Variable cost of production is zero • Revenue goes straight to bottom line – Media Partners produces automated online training and testing systems. • Variable cost of producing program essentially zero • Entirely automated so all revenue goes straight to bottom line – YouTube • 20 months, nothing but an idea into $1.65 billion. 1-15
  • 17. 소셜 미디어를 업무에 활용한다구요? • 산청군 단성면 수월리 황토방 아들: 박현호 크몽만들다
  • 18. 소셜 미디어를 업무에 활용한다구요?
  • 19. 소셜 미디어를 업무에 활용한다구요?
  • 20. Moore’s Law • “The number of transistors per square inch on an integrated chip doubles every 18 months.” – The speed of a computer chip increases in proportion to the density of the transistors (i.e., density doubles, speed doubles) – Price/performance ratio of computers has fallen dramatically • Computers are smaller • Less expensive 1-20
  • 22. Q6: What Is Your Role in IS Security? • Security is essential in information systems • Passwords are necessary – Should be a strong password – Protect passwords from others (critical) – Practice proper etiquette • Never write down your password • Do not share it • Never ask others for their password 1-22
  • 23. Creating a Strong Password Rules for strong password: 1.Use seven or more characters 2.Do not use your real name or company name 3.Do not use complete dictionary word 4.Use a different password from previous passwords used 5.Use upper- and lowercase letters, numbers and special symbols • Example: i2LuvMIS(:>) Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-23
  • 24. Q7: What Is This Class About? • Using IS for Competitive Strategy • Looking for innovative applications of emerging technology (How to do this?) • Combining five IS components to support a business 1. Computer Hardware 2. Software 3. Data 4. Procedures 5. People Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-24
  • 25. Q7: What Is This Class About? (cont’d) • Recognizing technology will continue to develop • Considering how technology can be used in other areas to accomplish goals – Stopping unauthorized access – Disseminating news – Security Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 1-25
  • 26. 팀활동 • 함께 합시다. 복습 퀴즈 1-26
  • 27. 팀활동 • 함께 합시다. 협력과제1 – 1, 2, 3 – http://cn.moneta.co.kr/Service/paxne t/ShellView.asp?ArticleID=20100409 14305403011 1-27
  • 28. Active Review Q1: What is an information system? Q2: What is MIS? Q3: How does IS differ from IT? Q4: How do successful business professionals use IS? Q5: What new opportunities for IS are developing today? Q6: What is your role in IS security? Q7: What is this class about? How does the knowledge in this chapter help Dee and you? 1-28