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  1. 1. Luxoft Corporate Overview
  2. 2. Contents 1 2 3 4 5 6 7 Mission and Vision The Luxoft Value Proposition Key Facts Talent Management Engagement and Governance Models Functional and Technological Expertise Domain Expertise & Client Portfolio 8 Case Studies
  3. 3. Luxoft’s Vision and Mission <ul><ul><li>Vision </li></ul></ul><ul><ul><ul><li>To be the high-end application outsourcing provider of choice and trusted technology advisor to companies that apply compelling technologies to become leaders in their respective markets </li></ul></ul></ul><ul><ul><li>Mission </li></ul></ul><ul><ul><ul><li>To continue to grow as a global leader in ADM outsourcing by leveraging the culture of engineering excellence, rock-solid execution, and a comprehensive global delivery model to maximize ROI and value for our clients </li></ul></ul></ul>Luxoft’s core value proposition is to help clients succeed in the marketplace by applying services and engineering excellence to complex problems and critical business issues, rather than just to cut IT costs by applying cheaper labor
  4. 4. Luxoft: Services Firm with Engineering DNA EXPERTISE HI END SKILLS MANAGEMENT RELATIONSHIPS <ul><li>Engineering Excellence </li></ul><ul><ul><li>Engineering vs. coding </li></ul></ul><ul><ul><li>Architecture, design skills </li></ul></ul><ul><ul><li>Culture of innovation </li></ul></ul><ul><li>Domain Knowledge </li></ul><ul><ul><li>Banking & Finance </li></ul></ul><ul><ul><li>Telecommunications </li></ul></ul><ul><ul><li>Heavy Industries & Mfg. </li></ul></ul><ul><li>Consultative Approach </li></ul><ul><ul><li>Leadership and initiative </li></ul></ul><ul><ul><li>Constructive pushback </li></ul></ul><ul><ul><li>Trusted technology advisor </li></ul></ul><ul><li>Rock Solid Execution </li></ul><ul><ul><li>Best-of-breed processes </li></ul></ul><ul><ul><li>Global delivery capability </li></ul></ul><ul><ul><li>Range of engagement models </li></ul></ul>
  5. 5. Luxoft in Brief Key facts Services Domain focus <ul><ul><li>Founded in 2000 in Moscow </li></ul></ul><ul><ul><li>Subsidiary of IBS Group </li></ul></ul><ul><ul><li>60% CAGR since 2003 </li></ul></ul><ul><ul><li>FY 2007 revenues: $106M </li></ul></ul><ul><ul><li>Global headcount: 3,000+ </li></ul></ul><ul><ul><li>Global presence: US, Canada, UK, Germany, Switzerland, Russia, Ukraine and Vietnam </li></ul></ul><ul><ul><li>Best of breed processes </li></ul></ul><ul><ul><ul><li>SEI CMMI v1.2 Level 5 </li></ul></ul></ul><ul><ul><ul><li>ISO 9001:2000 </li></ul></ul></ul><ul><ul><ul><li>ISO 27001:2005 </li></ul></ul></ul><ul><ul><li>Custom application development and maintenance </li></ul></ul><ul><ul><li>R&D/Product engineering </li></ul></ul><ul><ul><li>Re-engineering and migration </li></ul></ul><ul><ul><li>Application support </li></ul></ul><ul><ul><li>Independent QA services </li></ul></ul><ul><ul><li>Performance engineering </li></ul></ul><ul><ul><li>IT Consulting </li></ul></ul><ul><ul><li>Banking & Financial Services </li></ul></ul><ul><ul><ul><li>Telecommunications </li></ul></ul></ul><ul><ul><ul><li>Product Engineering </li></ul></ul></ul><ul><ul><ul><li>Heavy Industries & Manufacturing </li></ul></ul></ul><ul><ul><ul><li>E-Commerce </li></ul></ul></ul><ul><ul><ul><li>Automotive </li></ul></ul></ul>
  6. 6. Global Delivery Capability Canada Vancouver USA (West) Seattle, WA San Jose, CA Vietnam Ho Chi Minh UK London Germany Frankfurt am Main USA (East) New York, NY Switzerland Zurich Ukraine Kiev Odessa Dnepropetrovsk Russia Moscow St. Petersburg Dubna Omsk Remote delivery locations Sales & marketing, onsite consultants Romania Bucharest
  7. 7. Organizational Structure
  8. 8. Industry recognition 2007 Frost & Sullivan Global Outsourcing Growth Excellence & Customer Value Leadership Award 2007 IAOP, Wipro, ITAA and Forbes’ Applied Innovation Award (together with Deutsche Bank) 2008 NeoIT Global Services 100 2008 IAOP Global Outsourcing 100
  9. 9. Managing Talent Education level Commercial experience Geographical distribution <ul><ul><li>3000+ employees and growing fast </li></ul></ul><ul><ul><ul><li>30+ dedicated recruiters with best recruiting practices </li></ul></ul></ul><ul><ul><li>Low turnover rate </li></ul></ul><ul><ul><ul><li>9% attrition </li></ul></ul></ul><ul><ul><ul><li>Western retention practices </li></ul></ul></ul><ul><ul><li>Comprehensive Training Programs </li></ul></ul><ul><ul><ul><li>Internal Training Center capacity: 1000+ specialists annually </li></ul></ul></ul><ul><ul><ul><li>Training days per person per year: 12 </li></ul></ul></ul><ul><ul><ul><li>Training programs tailored to customer needs </li></ul></ul></ul>
  10. 10. Continuum of Value in IT Services Customer value Provider responsibility <ul><ul><li>Partnership </li></ul></ul><ul><ul><li>Business results </li></ul></ul><ul><ul><li>Deep vertical knowledge </li></ul></ul><ul><ul><li>FP </li></ul></ul><ul><ul><li>Deliverable </li></ul></ul><ul><ul><li>Expertise </li></ul></ul><ul><ul><li>T&M </li></ul></ul><ul><ul><li>Resources </li></ul></ul><ul><ul><li>Price </li></ul></ul>Application outsourcing Project based work Staff augmentation Stage 3 Agility to Respond to Business Stage 2 Process Effectiveness Stage 1 Operational Efficiency For sustained value from outsourcing, over time relationships need to evolve from staff augmentation to engagement models with higher degrees of provider responsibility
  11. 11. Engagement and governance framework <ul><ul><li>Executive participation </li></ul></ul><ul><ul><li>Steering committees </li></ul></ul><ul><ul><li>Project workbook </li></ul></ul><ul><ul><li>Management reviews </li></ul></ul><ul><ul><li>Weekly and daily team interaction </li></ul></ul><ul><ul><li>Schedule adherence </li></ul></ul><ul><ul><li>Product quality </li></ul></ul><ul><ul><li>Process quality </li></ul></ul><ul><ul><li>Product support </li></ul></ul><ul><ul><li>Warranty </li></ul></ul><ul><ul><li>Enterprise oriented: CMMI L5 compliant (watefall, iterative, incremental) </li></ul></ul><ul><ul><li>Product oriented: Agile (XP and Scrum based) </li></ul></ul><ul><ul><li>LUXProject: Integrated project management environment </li></ul></ul><ul><ul><li>Share Risk & Reward </li></ul></ul><ul><ul><li>Fixed Price </li></ul></ul><ul><ul><li>T&M </li></ul></ul><ul><ul><li>Not-to-exceed </li></ul></ul>Governance & Communication Methodology expertise Pricing models Metrics and SLAs Global delivery platform
  12. 12. Alignment and risk sharing Risks and concerns Luxoft mitigation approach
  13. 13. LUXProject: Project management toolkit Integrated web-based solution for remote / distributed development
  14. 14. Luxoft - Trusted Technology Advisor Architecture consulting Performance services Process Consulting R&D <ul><ul><li>Application Portfolio Review & Optimization </li></ul></ul><ul><ul><li>Information architecture </li></ul></ul><ul><ul><li>SOA and Application Integration </li></ul></ul><ul><ul><li>Open Source Adoption </li></ul></ul><ul><ul><li>Monitoring and troubleshooting </li></ul></ul><ul><ul><li>Performance testing </li></ul></ul><ul><ul><li>Performance engineering </li></ul></ul><ul><ul><li>Sizing & capacity planning </li></ul></ul><ul><ul><li>CMMI consulting </li></ul></ul><ul><ul><li>CMMI certification assistance </li></ul></ul><ul><ul><li>Agile consulting </li></ul></ul><ul><ul><li>New technologies evaluation </li></ul></ul><ul><ul><li>Product selection (COTS or Open Source) </li></ul></ul><ul><ul><li>Prototyping </li></ul></ul>SQA Services Legacy migration <ul><ul><li>Defect prevention tools </li></ul></ul><ul><ul><li>Code reviews </li></ul></ul><ul><ul><li>Independent testing </li></ul></ul><ul><ul><li>Testing process consulting </li></ul></ul><ul><ul><li>Architecture refactoring </li></ul></ul><ul><ul><li>Specification reverse engineering </li></ul></ul><ul><ul><li>Transition roadmap </li></ul></ul><ul><ul><li>Application and data migration </li></ul></ul>
  15. 15. Functional and technological expertise Document management Authorization & Authentication Business Intelligence DRM Content management systems Data warehousing Information management systems SOA <ul><ul><li>Large scale document storage </li></ul></ul><ul><ul><li>Complex workflows </li></ul></ul><ul><ul><li>Authentication </li></ul></ul><ul><ul><li>Content generation </li></ul></ul><ul><ul><li>Search </li></ul></ul><ul><ul><li>Enterprise-wide authentication </li></ul></ul><ul><ul><li>Single sign-on </li></ul></ul><ul><ul><li>Identity management </li></ul></ul><ul><ul><li>Export control compliance </li></ul></ul><ul><ul><li>Data analysis </li></ul></ul><ul><ul><li>OLAP </li></ul></ul><ul><ul><li>Enterprise reporting </li></ul></ul><ul><ul><li>Dashboards </li></ul></ul><ul><ul><li>Access control </li></ul></ul><ul><ul><li>Distribution control </li></ul></ul><ul><ul><li>Digital signatures </li></ul></ul><ul><ul><li>Integration </li></ul></ul><ul><ul><li>Custom development </li></ul></ul><ul><ul><li>Media data integration </li></ul></ul><ul><ul><li>Large volume data storages </li></ul></ul><ul><ul><li>ETL </li></ul></ul><ul><ul><li>Replication </li></ul></ul><ul><ul><li>Data aggregation </li></ul></ul><ul><ul><li>Transformation </li></ul></ul><ul><ul><li>Notifications </li></ul></ul><ul><ul><li>Messaging </li></ul></ul><ul><ul><li>Architecture redesign </li></ul></ul><ul><ul><li>Consulting </li></ul></ul><ul><ul><li>Integration </li></ul></ul><ul><ul><li>ESB </li></ul></ul>
  16. 16. Industry Expertise
  17. 17. Industry Expertise (cont’d)
  18. 18. Industry Expertise (cont’d)
  19. 19. Representative clients Finance Heavy Industries & Manufacturing Product Engineering Telecom
  20. 20. Long term client relationships Start date 2000 2003 2006 Current headcount 250+ 400+ 100+ Ongoing projects 40+ 50+ 10+ Focus <ul><ul><li>Product Lifecycle Management </li></ul></ul><ul><ul><li>Application portfolio management </li></ul></ul><ul><ul><li>Commodity trading </li></ul></ul><ul><ul><li>Risk management </li></ul></ul><ul><ul><li>CRM </li></ul></ul><ul><ul><li>Document management </li></ul></ul><ul><ul><li>Equity trading </li></ul></ul><ul><ul><li>Derivatives </li></ul></ul><ul><ul><li>Fixed income </li></ul></ul>Relationship status Preferred vendor, strategic development partner Preferred Supplier since 2003, Gold Vendor since 2007 Preferred nearshore vendor
  21. 21. Case Study: ECM Platform for Global Investment Bank <ul><li>Client: </li></ul><ul><li>Top Tier Investment Bank </li></ul><ul><li>Number of Users: </li></ul><ul><li>5000+ </li></ul><ul><li>Number of applications: </li></ul><ul><li>8 </li></ul><ul><li>Number of releases: </li></ul><ul><li>30+ </li></ul><ul><li>Scale </li></ul><ul><li>2m+ documents </li></ul><ul><li>3Tb+ storage </li></ul><ul><li>Technologies: </li></ul><ul><ul><li>J2EE </li></ul></ul><ul><ul><li>Web Services, SOAP/WSDL </li></ul></ul><ul><ul><li>Documentum 5.2-5.3 </li></ul></ul><ul><ul><li>Oracle </li></ul></ul><ul><ul><li>XML </li></ul></ul><ul><ul><li>JMS </li></ul></ul><ul><ul><li>Java Mail </li></ul></ul><ul><ul><li>Sun Solaris, MS Windows </li></ul></ul><ul><li>Team Size: </li></ul><ul><li>50+ </li></ul><ul><li>Duration: </li></ul><ul><li>5+ years, ongoing engagement </li></ul>Business Challenge Global Investment Bank met the challenge of implementing document management functionality for numerous business groups in order to <ul><ul><li>Speed up business processes by eliminating existing paper intensive workflows </li></ul></ul><ul><ul><li>Satisfy increasing audit and regulatory requirements </li></ul></ul>In order to address this Challenge, the Bank initiated Document Management Program for Implementation of an enterprise wide document management and workflow architecture based on EMC Documentum platform providing for: <ul><ul><li>Controls around global document access and storage </li></ul></ul><ul><ul><li>Global reach to documentation </li></ul></ul><ul><ul><li>Move of operational services to low cost locations </li></ul></ul><ul><ul><li>Document reuse across businesses </li></ul></ul><ul><ul><li>Support a meta data strategy across the Enterprise </li></ul></ul><ul><ul><li>Low TCO by ensuring efficiency in development and support of numerous Document Management applications </li></ul></ul>Luxoft was chosen as a vendor for DM Program implementation.
  22. 22. Case Study: ECM Platform for Global Investment Bank (2) <ul><li>Business areas covered: </li></ul><ul><ul><li>Credit Risk Management </li></ul></ul><ul><ul><li>Loan Management </li></ul></ul><ul><ul><li>Presentation Services </li></ul></ul><ul><ul><li>Corporate and Investment Banking </li></ul></ul><ul><ul><li>Client Adoption </li></ul></ul><ul><ul><li>Commercial Mortgage Backed Securities </li></ul></ul><ul><ul><li>Legal </li></ul></ul><ul><ul><li>Distressed Products </li></ul></ul>Luxoft solution Luxoft has established full functional project team and gradually took over responsibility for the system development & testing, architecture, requirements analysis and project management. Luxoft team has developed and rolled out a document management platform based on EMC Documentum and then implemented number of applications all based on a common platform addressing needs of the specific departments of the Bank. Luxoft solution has provided a number of important benefits: <ul><ul><li>Web Services based, SOA ready architecture providing for high performance for globally distributed business locations. </li></ul></ul><ul><ul><li>Common approach to implementation of DM application meeting requirements of different business groups varying from document archiving to seamless integration with existing business supporting applications and distributed workflow support. This approach is based on: </li></ul></ul><ul><ul><li>Reusable components for generic DM functionality </li></ul></ul><ul><ul><li>Data architecture linking documents to domain specific Business Objects (e.g. Client, Deal, Product) and using unified classifiers for document indexing providing for implementation of reusable (configurable) components delivering business specific DM functionality. </li></ul></ul><ul><ul><li>Unified UI design for basic document storage, search and retrieval functionality </li></ul></ul>
  23. 23. Case Study: ECM Platform for Global Investment Bank (3) Technical Expertise ACLs OS LDAP Security SSO DFC DQL WDK Documentum APIs Web Services Based Distributed Architecture Consistent Entitlements for all Applications used by business Groups WDK Scanning (Kofax) E-Mail Document Capture CROM Scanning Historical Document Migration Data Feeds Message Bus Web Services Integration Private APIs Integration with Business Applications and MS Office Distributed Workflow Support Document Generation JMS Web Services Private APIs JMS
  24. 24. Case Study: ECM Platform for Global Investment Bank (4) “ If you give them something you want to do and they think it is a bad idea, they are going to come back and talk to you about it and usually come back with a solution. Our Luxoft team has continually shown that they are as committed to our success as we are, and that they are prepared to lead rather than simply follow.” - Daniel Marovitz, COO of Technology, Global Banking, Deutsche Bank
  25. 25. Case Study: Online Equity Trading <ul><li>Client: </li></ul><ul><li>Top Tier Investment Bank </li></ul><ul><li>Number of Users: </li></ul><ul><li>100+ </li></ul><ul><li>Users geography: </li></ul><ul><li>EMEA, US, APAC </li></ul><ul><li>Technologies: </li></ul><ul><ul><li>Oracle 10 </li></ul></ul><ul><ul><li>J2SE </li></ul></ul><ul><ul><li>SSO </li></ul></ul><ul><ul><li>Tibco </li></ul></ul><ul><ul><li>SOAP </li></ul></ul><ul><li>Team Size: </li></ul><ul><li>20+ </li></ul><ul><li>Duration: </li></ul><ul><li>18 months, ongoing project </li></ul>Business Challenge The client faced a challenge of sustaining equity derivatives trading business across multiple geographies affected by: <ul><ul><li>New regulatory requirements </li></ul></ul><ul><ul><li>Expansion of operations to new exchanges </li></ul></ul><ul><ul><li>Increase of competition </li></ul></ul><ul><ul><li>Budget constraints due to financial crisis </li></ul></ul>The client utilized an in-house trading system that provided the following functionality over OTC and structured product trading: <ul><ul><li>Calculations of volatilities and prices </li></ul></ul><ul><ul><li>Modelling of instruments </li></ul></ul><ul><ul><li>Online monitoring of trades </li></ul></ul><ul><ul><li>Online ordering and trade execution </li></ul></ul><ul><ul><li>Reporting engine </li></ul></ul>The system had a number of critical issues, such as: <ul><ul><li>Occasional crashes in production caused stalling and loss of traders’ work </li></ul></ul><ul><ul><li>Architecture of components and databases did not support easy adaptation to new exchanges and modifications of interfaces, which increased time to enter new markets or react to changes </li></ul></ul><ul><ul><li>Lack of alerting and logging functionality did not allow rapid decision making thus decreasing traders’ ability to react to market conditions </li></ul></ul>
  26. 26. Case Study: Online Equity Trading (2) Luxoft Solution <ul><ul><li>Functionality enhancements </li></ul></ul><ul><ul><ul><li>Mechanism for plugging in new calculation models </li></ul></ul></ul><ul><ul><ul><li>Automatic user notification on market events </li></ul></ul></ul><ul><ul><ul><li>Automatic trade execution </li></ul></ul></ul><ul><ul><ul><li>New interfaces with Exchanges </li></ul></ul></ul><ul><ul><li>Architecture Improvements </li></ul></ul><ul><ul><ul><li>Research and elimination of reasons of production crashes </li></ul></ul></ul><ul><ul><ul><li>Increase of general system performance </li></ul></ul></ul><ul><ul><ul><li>New system component breakdown to allow easy adaptation to new markets </li></ul></ul></ul>Luxoft has established a structured team that started with onsite knowledge transfer and planning session to quickly take over project management, requirements management, and development activities. The system then was re-engineered with a number of mission-critical features delivered: Luxoft has also established an integrated user support team, thus allowing the Bank to release costly internal resources. Software development Agile-like processes were introduced to shorten development cycle, provide feedbacks from business, and increase overall manageability of the development activities.
  27. 27. Case study: Global Aerospace Leader <ul><ul><li>Customer challenge </li></ul></ul><ul><ul><ul><li>Pervasive use of Model Based Definition (MBD) makes 3D models the source of all engineering data for the downstream manufacturing, operations and support processes </li></ul></ul></ul><ul><ul><ul><li>Mass propagation of authority engineering data to a network of global suppliers and users presents a unique set of challenges </li></ul></ul></ul><ul><ul><ul><ul><li>Need to simplify navigation and viewing without burdening reference users with complex and cost-prohibitive software licenses </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Extremely large file sizes make web delivery impractical and slow </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Proprietary data format put constraints on the long-term data retention and distribution </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Complex requirements for IPR protection and export compliance </li></ul></ul></ul></ul>
  28. 28. Case study: Global Aerospace Leader (2) <ul><ul><li>Luxoft solution </li></ul></ul><ul><ul><ul><li>Luxoft is a key software partner on the Engineering Information Delivery (EID) project </li></ul></ul></ul><ul><ul><ul><li>Distributed team in Seattle and Moscow closely integrated with the client’s specialists </li></ul></ul></ul><ul><ul><ul><li>Full participation ands responsibility for the entire lifecycle of the project </li></ul></ul></ul>
  29. 29. <ul><ul><li>Customer benefits </li></ul></ul><ul><ul><ul><li>Simple to use, no-training required access to Model-Based Data </li></ul></ul></ul><ul><ul><ul><li>High capacity / high availability web access to users world wide </li></ul></ul></ul><ul><ul><ul><li>Query and navigation of engineering parts, assembly components and higher level usage assemblies </li></ul></ul></ul><ul><ul><ul><li>Entitlement and export compliance </li></ul></ul></ul><ul><ul><ul><li>Data transformation to light weight U3D geometry for reference and long term retention </li></ul></ul></ul><ul><ul><ul><li>On-demand accurate geometry in native and industry standard formats for customers and design partners </li></ul></ul></ul><ul><ul><ul><li>Integrated change-in-design workflow tying light weight 3D authoring with engineering design models </li></ul></ul></ul>Case study: Global Aerospace Leader (3)