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Riverbed Performance Management

Riverbed Performance Management solutions provide IT with the visibility and actionable insight to help deliver the application performance that users and business demand.

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Riverbed Performance Management

  1. 1. Monitoring Network & Application Performance Chun Wui (chunwui@riverbed.com) Technical Consultant
  2. 2. WHAT IS APPLICATION PERFORMANCE? APP Speed Reliability Instant end-user experience Consistent user experience. Always! Efficiency with virtualization, cloud Detect problems before business impact Rapid rollout of new apps Fix problems in minutes not days or weeks Riverbed Confidential
  3. 3. PERFORMANCE MATTERS 500ms 100ms 500ms delay leads to 20% drop in traffic 100ms increase in web page load time leads to a 1% drop in sales 1ms Broker can lose $4 million in revenues per millisecond Riverbed Confidential
  4. 4. PERFORMANCE MANAGEMENT CHALLENGES Chronic Performance Problems Application and Infrastructure Changes Critical Application Failures Lack of Relevant Reporting Business Impact Productivity loss Revenue loss Dissatisfaction with IT Riverbed Confidential
  5. 5. RPM APPROACH Analytics End User Experience Transaction Tracing & Component Monitoring Reporting Infrastructure & Network Performance Riverbed Confidential
  6. 6. THE NETWORK’S ROLE IN APPLICATION PERFORMANCE Riverbed Confidential
  7. 7. TODAY’S NETWORK: IT AIN’T SIMPLE Hybrid Networks Cloud, SaaS & 3rd Party Apps INTERNET End-User Devices WAN Branches QoS Unified Communications Data Center Multi-Tier Applications Data Center Data Center Data Center Data Center Virtualization & Consolidation Optimization & ADCs Riverbed Confidential
  8. 8. INCREASING DEMANDS & EXPECTATIONS Become more application and business focused Measure the actual end-user experience Make networks more flexible and agile with network virtualization and SDN Adapt to the ever-increasing pace of new application roll-outs Manage costs without impacting productivity or performance Riverbed Confidential
  9. 9. WHAT’S REQUIRED Visibility Everywhere • Remote sites, WAN, and deep into data centers • Across physical, virtual, optimized environments and cloud • From end-user devices to servers Automated Intelligence • Proactive detection and analysis of performance problems • Analytics and correlation • “What if” predictive performance modeling • Multi-Segment Analysis Application Awareness • • • • End-user experience Application transactions Multi-tier dependencies Deep packet inspection Streamlined Monitoring and Troubleshooting • Pinpoint the problem • Drill down to details from anywhere • End-to-end dashboards • Open and flexible search Riverbed Confidential
  10. 10. THE FOUNDATION: APPLICATION AND NETWORK VISIBILITY End-User What Are End-Users Actually Experiencing? End User Experience Seconds to Minutes How Are Application Transactions Impacting Users? Transaction Application Transactions Seconds $ AppResponse How Well is the Network Delivering Applications? Packet Network Traffic Flows Milliseconds Shark Network Riverbed Confidential
  11. 11. VISIBILITY EVERYWHERE No Reach Branch Branch Branch WAN Limited IT Branch Shark AppResponse Limited IT Secondary Data Center Data Center Critical Applications Regional/Failover Riverbed Confidential
  12. 12. RPM FOR NETWORK TEAMS End-to-End Visibility End-User Aware Analytics Streamlined Troubleshooting Dependency Mapping Monitor application delivery across any mixture of physical,, virtualized, optimized or cloud-based environments Manage the complete performance picture Understand network impact on application performance, transactions, and end-user experience Deliver unmatched end-user experience Automate detection and analysis of performance problems. Predict impact of changes to network and app performance Resolve and avoid problems Navigate from business-level views to performance metrics to root cause of performance problems Dramatically reduce downtime Discover application, network and infrastructure dependencies now and in the future Eliminate blind spots and plan for change Riverbed Confidential
  13. 13. DISCOVERY AND DEPENDENCY MAPPING WebServer-30 WebServer-34 DBServer-2 WebServer-33 AppServer-1 WebServer-31 DBServer-1 WebServer-32 You can’t monitor what you don’t know about ● Uses real-time and historical traffic flows to automatically identify all components involved in delivering an application service to the end user ● Discovers across all tiers of a multi-tier app, including load balancers ● Fast, accurate, complete, easy to use and keep up to date Riverbed Confidential
  14. 14. PROACTIVE PROBLEM IDENTIFICATION Applications are too dynamic to monitor statically or manually MTTR Without analytics Cascade analytics Find Fix Fix Application slows Alerts to problems sooner than users • Find Call to help desk EVENTS Automates analysis of performance changes to provide proactive notification of issues • • • • Continuously learns network / application behavior to build historical baseline of “normal” Correlates baseline to current performance & alerts on statistically significant changes Focuses on errors and responsiveness issues that reflect deteriorating user experience Provides contextual evidence which streamlines diagnosis Riverbed Confidential
  15. 15. END-TO-END MONITORING • • Graphical view into end-to-end application health simplifies problem identification Visualize relationships to understand business impact and help prioritize triage • Status driven by analytics to enable proactive outage avoidance • Top-down, app-focused workflow mirrors IT processes and speeds issue resolution • Broad audience appeal: CIO, application managers, network manager / operations Riverbed Confidential
  16. 16. AUTOMATED INTELLIGENCE Wizard automates dashboard creation Discover: Quickly Dashboards: At-a- identify all components involved in delivering an application service to end users glance view into end-toend application health Analyze: Automates analysis of performance changes to provide early warning of problems Riverbed Confidential
  17. 17. STREAMLINED TROUBLESHOOTING  Service-level dashboard  Understand dependencies via automate discovery  Fast, flexible drill down to incident report or traffic metrics  Automated analytics  Seamlessly drill-down into packets  Packet-level / transaction analysis in Cascade Pilot  Integrated with Wireshark Riverbed Confidential
  18. 18. END USER EXPERIENCE FOR WEB APPLICATIONS – Understand page load times and detailed web application performance – Baseline web application performance and identify poorly performing application – Understand error codes and failures Riverbed Confidential
  19. 19. DETAILED WEB ANALYSIS – Measures End User Experience all the way to the browser – Monitor across all client platforms – mobile, desktop…. – Cover cloud and data center hosted applications in a single seamless solution Riverbed Confidential
  20. 20. MONITOR AND TROUBLESHOOT VOICE AND VIDEO Monitor and report on live calls – Passive speech quality analysis (P.564 class 1 compliant MOS analysis) – Rich set of RTP metrics on a per-call, per-channel basis – Vendor agnostic with support for video conferencing Riverbed Confidential
  21. 21. DATABASE TRANSACTION MONITORING AND ANALYSIS Passively monitor database transactions 24x7 • Specific queries, tables, and columns • Throughput for database calls, transactions, rows, bytes, and active sessions No need for database access, DBA Across major DBMSs • Oracle, SQL Server, DB2/UDB, Teradata, Sybase ASE, Informix Riverbed Confidential
  22. 22. MONITORING CITRIX Follow individual user transactions through the Citrix tier • Specific queries, tables, and columns • Throughput for database calls, transactions, rows, bytes, and active sessions Restore end-to-end visibility • Correlate user sessions to backend transactions • Analyze Citrix traffic across the WAN Clearly prove when Citrix is not the problem • Complements EdgeSight Riverbed Confidential
  23. 23. VIRTUALIZATION MONITORING Server Virtualization VDI Network Virtualization (SDN) Riverbed Confidential
  24. 24. LEVERAGE ACROSS IT OPERATIONS Consistent views and metrics across IT operations INFRASTRUCTURE MANAGERS SECURITY OPERATIONS SECURITY MANAGERS VIRTUALIZATION MANAGERS NETWORK OPERATIONS NETWORK MANAGERS NETWORK ENGINEERS APP MANAGERS APP DEVELOPERS CIO VP OF IT Riverbed Confidential
  25. 25. Architecture Integrated, clean & elegant Riverbed Confidential
  26. 26. COMPREHENSIVE VISIBILITY INTERNET WAN PACKETS METRICS FLOWS UNIFIED DATA STORE Single logical, de-duplicated record ● Flow data provides cost-effective end-to-end visibility ● Packet data provides detailed visibility into application performance – where needed ● Unified Data Store combines both in single logical, de-duplicated record • • • Share knowledge – associate application tagging by one source across all sources in aggregate flow Correlate info from different devices for end-to-end visibility into conversations Seamless transition from business-level views to technical details Riverbed Confidential
  27. 27. CASCADE SOLUTIONS OVERVIEW Cascade Profiler User Interface • • • • • • Service Monitoring Behavioral Analytics Dependency Mapping WAN Opt. Analysis QoS Reporting Cascade Pilot • Packet Analysis • Transaction Views • Multi-Segment Analysis Cascade Gateway Telemetry Cascade Shark Flow Collection Protocol Decode Continuous Packet Capture Indexing & Storage NetFlow, sFlow, J-Flow, IP FIX, NetStream, FDR, CascadeFlow Cascade Shark Virtual Cascade embedded Shark Cascade Shark Riverbed Confidential
  28. 28. CUSTOMER PROOF POINTS “ [RPM] gives us better visibility into our complex applications, the systems they run on and the network that carries them. All support staff now have the same visibility into our infrastructure – lessening fingerpointing and allowing all to better understand the relationships between components.” -IT Architect – Large Enterprise Insurance Company Network Teams uses RPM to “improve network monitoring, configuration, and troubleshooting across 150 national and international networks. “It's critical that our network runs smoothly and efficiently, and [RPM] helps it to do just that by enabling us to save time, increase our network team's productivity, and enhance customer service.” - Senior Network Engineer Riverbed Confidential
  29. 29. APM MARKET LEADER Recognized as a Leader in the Magic Quadrant for Application Performance Monitoring by Gartner, Inc. Source: Jonah Kowall, Will Cappelli, Magic Quadrant for Application Performance Monitoring, © 2012 by Gartner, Inc. Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. Riverbed Confidential
  30. 30. THE COMPLETE RPM PICTURE RPM DASHBOARDS Profiler Steelhead Shark AppResponse NETWORK AppInternals Server Agents Riverbed Confidential
  31. 31. Riverbed Performance Platform Performance Acceleration Riverbed Performance Platform Performance Management IT Infrastructure Riverbed Confidential
  32. 32. Riverbed Technology: The Application Performance Company Riverbed Technology delivers the application speed and performance users demand by giving IT teams the solutions to drive consolidation, virtualization and business impact.

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  • DanielleAnneBautista

    Feb. 11, 2015
  • inderjeetteja

    Dec. 22, 2015
  • somilgoyal

    Mar. 17, 2019

Riverbed Performance Management solutions provide IT with the visibility and actionable insight to help deliver the application performance that users and business demand.

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