The document discusses Carlsbad Unified School District's transition to distance learning during the COVID-19 pandemic. It summarizes how the district's previous focus on cloud services and technology infrastructure allowed it to quickly respond to school closures. District leaders describe how they distributed Chromebooks and hotspots to students, and established communication channels using Google Forms and other tools. The document also discusses lessons learned and considerations for improving remote learning and monitoring student well-being going forward, such as deploying cloud-based filtering and at-risk reporting solutions to support equitable internet access and identify concerning online behavior.

1. Carlsbad Unified School District’s Chromebook
Journey:Cross Organizational Strategy, COVID19 Ready,
and Futureproofing for the New Norm
Joseph Hartman
Director of Assessment and
Technology, Carlsbad USD
Dr. Julie Evans
CEO, Project Tomorrow
Joe Cosmano
SVP of Engineering
Services, iboss
Dr. Robert Nye
Assistant Superintendent,
Carlsbad USD

2. Before School Closures – During School Closures – After School Closures
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In light of school closures, what is waking
up our K-12 school and district leaders in
the middle of the night?
Before School Closures – During School Closures – After School Closures
1. Responsive support: health and well-being of staff and school families,
providing meals, offering childcare and resource information
2. Remote learning: facilitating the continuity of learning to the best of
our abilities and capacity
3. Recovery – readjustment – reinvention: building uponwhat we know
and what we are expecting
Three waves of focus within our K-12 schools and districts:

4. • One of the highest
performing districts
in the U.S.
• Vision to embrace digital
resources for all students
• Take-Home Chromebook
Program 2016
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Carlsbad Video Case Study:

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AGENDA:
• Carlsbad’s Early Cloud Focus Pays Off
• Covid-19 Successes and Lessons
• Smart Steps for Efficient Device
Distribution
• Plans and Questions for the Future of
Teaching and Learning in Carlsbad
USD

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Speaker Introductions – Carlsbad USD
Joseph Hartman
Director of Assessmentand Technology
Carlsbad USD
Dr. Robert Nye
Assistant Superintendent
Carlsbad USD

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Futureproofing Strategy Pays Off
• Previous Focus Migrating
Services to the Cloud
• Cross Organizational
Strategy
• Vendor Partnerships
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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Previous Focus Migrating Services to the Cloud
• G Suite, Aeries SIS, Curriculum, iboss
• Teacher Chromebooks in 2017
• Peoplesoft, VOIP, Group Policy
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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Cross Organizational Strategy
• Fiscal Commitment
• District Wide Technology Plan
• Professional Development/Training
• Communications and Document
Sharing Norms
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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Vendor Partnerships
• Clever.com or Aeries API
• Monthly Subscriptions vs Up
Front Capital
• Customer Support
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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The Age of COVID19: The New Norm
Establishing clear channels of
communication during Covid19
operations, considering informal
communications have effectively
been eliminated.
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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• Chromebook/Hotspot
Distribution: Take out model
• Google Form and FormMule
Add-on send automatic emails
• Parent tickets work similarly
The Age of COVID19: The New Norm
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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• What can administrators and teachers take away from this experience?
The Age of COVID19: The New Norm
JosephHartman
Director of Assessment and
Technology, Carlsbad USD
Dr. RobertNye
Assistant Superintendent
Carlsbad USD

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COVID-19 – Getting a Device in Students
Hands for Off-Premise Learning is Top
Priority
• Most districts are not 100% any one type of device
(Chromebook vs. iOS vs. Windows)
• Deploy filtering solutions which focus on the student
and are device agnostic
• This ensures consistent filtering and reporting
across the student's base
• Also reduces the strain on district resources by
reducing troubleshooting issues and allowing
uninterrupted distance learning
Deliver Consistent Filtering Policies and Reporting Regardless of Device

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Direct to cloud internet filtering eliminates
many of the issues found with traffic
backhauling
• Reduced latency for SaaS applications as traffic hair
pinning is eliminated allowing students and teachers
to be more productive
• Eliminate overwhelming district infrastructure
(Firewalls, etc.) with VPN and traffic backhauling
• Increased access for students with slow internet
connections
• Supports any device, tablet or phone operating
system
• Reduces the resource strain on the district's
technology team
At Home CIPA Filtering: Securing Student Devices Direct to Cloud is More Effective
District Network
Internet
Students on
campus
CIPA
compliance at
district
CIPA compliance
Students at home with devices & laptops

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Considerations When Deploying Hotspots?
• If access to the WIFI hotspot is open, how can you ensure that the available bandwidth is available for and used
for educational purposes vs other activity?
• Consider combining the deployment of hotspots with devices and working with the carriers to restrict access to
only the district issues devices
• Example - iboss cloud secured student devices can only connect to district hotspots to ensure fast, secure, and
compliant internet access for educational purposes while retaining visibility across all student internet access
for CIPA compliance
Equitable Access: Securing Mobile Hotspots
Districts are accelerating their 1:1 initiatives
Others are handing out devices previously used for carts
Others are ordering new inventory to send home with users
Digital Divide Persists

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iboss User Risk Dashboard
High Risk Activity
“The need to protect students from harm has never been higher due to the pressures of social media and school bullying. The
new high-risk and at-risk EDU reporting dashboards provide school staff the instant notification of any at risk or high-risk
student allowing them to get them the help they need sooner.” - Peter Martini, President of iboss.
The need for at risk reporting is critical
in identifyingstudents who are at risk
of harming themselves or others.
• Quickly identify high-risk network activity
• Monitors while students are at home or school
• Instantly alerts staff

19. • Establish clear communication channels and reinforce their presence.
• Schedule regular check in times with other departments/cross
organizational partnership is key
• Deploy cloud solutions which delivers consistent features/function
regardless of the type of device
• Consider how hotspots will be utilized and leverage your filter to
enforce that policy
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Summary
• Leverage cloud inventory management tools to
deliver proactive outreach for students having
trouble connecting from home
• Classroom management, at risk student
monitoring and single pane of glass reporting
helps districts stay engaged with students

20. Questions and Answers
For more information please visit: www.iboss.com

21. The Birthplace of Public Education in the
Nation: Boston Public SchoolsShare Their
COVID-19 Journey
June 18, 2020 I 12pm PT I 3pm ET
Dr. Julie Evans
CEO, Project
Tomorrow
Peter Martini
President, iboss
Joe Cosmano
SVP of Engineering
Services, iboss
MarkRacine
CIO, BostonPublic
Schools