The Centre for eCommerce and Communications (CeCC) focuses on understanding the impact of information and communication technologies (ICT) through collaborative research. It aims to transfer knowledge to others and promote broadband access and effective ICT use. CeCC partners with organizations across various industries and communities. It conducts initiatives such as supporting collaborative monitoring and introducing stakeholders to new technologies. CeCC also provides innovation research, content management systems, and takes a community building approach to its work.

1. Research and innovationCentre for eCommerce and Communicationswww.cecc.com.au

2. Focus of applied researchUnderstanding the impact of ICT on organisations and communitiesCommitment to collaborative approachesGoal of transferring knowledge and research capability to othersPromoting broadband access and effective use of ICTUnderpinning research with new technologies

3. Research and skill base

4. Some of our partners

5. Examples of initiatives

6. Examples of initiatives

7. Examples of initiatives

8. Digital economy and NBN readiness

10. Business and community feedback

11. Mobile phone coverage

12. Internet access type

13. Our approachUnderstand user issues

14. Identify opportunities for innovation and productivity gains

15. Present findings and seek feedback

16. Build strategy with partner organisation/s

17. Establish evaluation measures

18. Identify incremental implementation steps

19. Source fundingCorangamite CMA Knowledge Base

23. Industry facing activitiesAgriculture

24. Education

25. Environment

26. Government

27. Health

28. ICT

29. Not-for-profit

30. TourismBirchip Cropping Group

33. Cancer Australia

34. eResearchUsing next generation ICT to innovateIntroducing stakeholders to new communication and engagement approaches. Supporting collaborative monitoring of impactsExtending knowledge of new web 2.0 technologies. Fostering the update of new technologies

35. UB Spatial

41. Innovation researchInnovation is generally incrementalDriven by industry with support from CeCCKnowledge sharing across projects – more efficient to get the job doneGenerates opportunities for the individual and the potential for broader value/changeHigh level of success with the introduction of innovations

42. Content ManagementDeveloped and managed in-houseIntuitive, easy to use, fast, flexibleModular: enable features as requiredPages/Resources/MenusEventsNewsGalleriesFeatureseCommerceSurveysWorkflow management

43. Demo Videos

44. Single Source Publishing“Supports organisations in totally rethinking the way they currently publish major reports, books and policies.”Demo Videos

45. FeaturesCollaborative editing environmentPublish to multiple sourcesWeb, PDF, ePub, inDesign (for hardcopy)Accessible contentEnforces a publication/review cycleDynamic glossaries/indexesRepurposing contentActivity reportingImport/export MS Word

46. Community Building ApproachLocal employed in role of community facilitator with support from UB.Promote opportunity for community participation.Hold initial meetings to confirm participation.Support local working groups in planning website.Establish infrastructure and deliver training.Provide interaction and learning opportunities.Deliver ongoing support through local learning program, regional steering committee, progressive rollout of additional projects.

48. Questions and more informationDr Helen Thompson Director Centre for eCommerce and Communications Email: h.thompson@ballarat.edu.au Web : www.cecc.com.au