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CAREER AGILITY

Leadership & Management Division
Special Libraries Association



Cindy Hill, Manager, Research Library

Federal Reserve Bank of San Francisco

22 September 2011 (recorded 9 October 2011)
TODAY'S TOPICS

   Why this topic
   Agility
   Your life – Your brand
   Portfolios & social media
   Stay current – stay connected
   Next steps?
Should I stay or
should I go now?
           The Clash
FACING YOUR DRAGON
CINDY
 Solo librarian, corporate library manager

 VP, Information industry research firm

 Consultant

 Past president, SLA and current Chair,
 2012 SLA Conference Planning Council
 SLA Fellow and Past-President

 Library Commissioner

 7 professional positions & counting!
THE “OTHER” CINDY
 “Read anywhere” kid-hood

 Jr High Book jacket queen

 “Atlas Shrugged” = first incident of “banned
  book” potential
 So shy willing to accept a lower grade rather
  than speak “in public”
 Collector of alphabet books

 Been to NASA’s Space Camp twice!

 Burning Man, cyclist, backpacker, remodeler,
  Aunt, wanna-be gardener
21 st   Century Work Environment

                 Creative
                Initiatives

             Routine Work -
             Done by People


          Routine Work - Done by
                Machines
FUTURE READY -> AGILE INFO PRO
 Cindy Romaine               Brent Mai
SLA President 2011   SLA President 2012
WHAT IS AN INFO PRO?
Librarian – Knowledge Manager – Information
Manager – Information Specialist – Content
Strategist – Project Manager – Program
Manager – Researcher – Competitive
Intelligence Exert – Publisher - Information
Expert – Data Manager - ????

During SLA’s Alignment Project, over 5000 different
titles identified
AN INFO PRO’S ENVIRONMENT:
         As varied as the individual
 Info Center - Telecommuting
 Independent
 Local and/or Global
 Integrated - Embedded
 Key Initiatives / Key Stakeholders
 Pace   - Speed - Culture
ESSENTIAL SKILLS
                AND CHARACTERISTICS
   Critical thinking / problem solving
   Communications
   Collaboration / teamwork
   Information technology applications
   Leadership
   Lifelong learning & self direction
   Ethics / social responsibility
THE PERSONALITY OF AN INFO PRO
 Flexible, adaptable   Continual learner
 Risk-taker            Humor
 Entrepreneurial       Thoroughness
 Tenacious             ???
 Inquisitive
FINDING YOUR BALANCE
LADDER TO LATTICE
TRENDS AND FUNCTIONS
              INFLUENCING INFO PROs
   Digital information        Competitive
    management                  intelligence
   Mobile devices             Event management
   Knowledge services         Content integration
   Social media               New technologies
   Immersive worlds            enabling information
   Tools: Apps, QRs, ARs       discovery and delivery
   Publishing                 Contract negotiation
   Connecting!                Archives
                               Data management
SLA: FIRST FIVE YEARS
                                 ADVISORY COUNCIL

1.Develop learning and networking opportunities…

2.Interface with SLA units …

3.Identify emerging leaders in the profession…

4.Oversee the funding for the Early Career Awards …

5.Develop content in social media forums …

Six association members appointed for overlapping terms of 2 years each. The
majority of members of the council should represent members in the first 5 years of
their professional career as well as diverse geographic backgrounds with at least one
SLA: FIRST FIVE YEARS
   ADVISORY COUNCIL
SLA: LEADERSHIP
& MANAGEMENT DIVISION
SLA: ENCORE CAUCUS
FIND A MENTOR(S)
                              BE A MENTOR
• Actual mentors
  – Identified and acknowledged
  – Planned discussions
  – Look to your association – chapters, divisions,
    caucuses
• Model mentors
  – Who do you admire? Why? What can you learn
    from them through observation?
Flickr: freefotouk
YOU OWN YOUR EXPERIENCES




   My job ≠
     Me
YOUR PERSONAL
     TOOL KIT
•Education and Lifelong
Learning
•Work experiences –
beyond your work title
•Professional
contributions
•Volunteer
opportunities
•Life experiences

•Personal brand

•???
PERSONAL BRAND:
                              A DEFINITION
Total perceived value

   As compared to other choices or competitors

         In the eyes of your target market




                  – Valerie Gonyea, Career Encouragement Officer
                          – 2009 Right Management presentation
“The thing that’s important
 to know is that you never
  know. You’re always sort
    of feeling your way.”

                   -- Diane Arbus
BRAND YOU
Regardless of age, regardless of position,
regardless of the business we happen to be in,
all of us need to understand the importance of
branding. We are CEOs of our own
companies: Me Inc. To be in business today,
our most important job is to be head marketer
for the brand called You.



                                -- Tom Peters 2007
“…create information that
people want. Create an online
presence that people are eager
to consume. Establish a virtual
front door that people will
happily link to…”

                   David Meerman Scott
•    “…And one that employers
    will find.”


      •   David Meerman Scott, www.webinknow.com Nov 11, 2008
YOUR ONLINE PROFILE

Digital footprint
Vanity searches
Take charge
Vanity Search Example
ONLINE IDENTITY: THE
    INFORMATION ON THE INTERNET
                                                    PC Magazine Encyclopedia

• 45% of employers reported (June 2009) that they use
  social networking sites to research job candidates.
• 35% of employers reported they have found content on
  social networking sites that caused them not to hire the
  candidate.

   53%   Person posted provocative or inappropriate photographs or information
   44%   Person posted content about them drinking or using drugs
   35%   Person bad-mouthed their previous employer, co-workers or customers
   29%   Person showed poor communication skills
   26%   Person made discriminatory comments
   24%   Person lied about qualifications
   20%   Person shared confidential information from previous employer


                                                 http://www.careerbuilder.com/
ONLINE IDENTITY,
                                                        continued
• 18% of employers reported they have found content on social
  networking sites that caused them to hire the candidate.

50% Profile provided a good feel for the
 candidate’s personality and fit within the
 organization
   39%   Profile supported candidate’s professional qualifications
   38%    Candidate was creative
   35%   Candidate showed solid communication skills
   33%   Candidate was well-rounded
   19%   Other people posted good references about the candidate
   15%    Candidate received awards and accolades

                                                           •    http://www.careerbuilder.com/
USE WEB 2.0 TOOLS
                         TO BUILD
Visibility
Portfolio
Community of Colleagues
WHO ARE YOU, REALLY?

Use your e-portfolio to create a
professional and distinct persona
WHY HAVE A PORTFOLIO?
“Think of your career as a portfolio of work. Think of yourself in
  terms of a portable skill-set rather than a specific job title.”
                                                                         Mark Kimeldorf


“The only job security you can count on is the transportability of
  your own skills.”
                                                                       Joyce Lain Kennedy
                                                   “Job Talk” Columnist, Los Angeles Times

   Proof of skills and learning
   Opportunity for creative self-expression
   A marketing and self-promotional tool for job seekers
   A performance appraisal and promotional tool for employees
TRADITIONAL PORTFOLIOS
•Resume             •Professional
•Work samples       development
•Papers, articles   •Works in progress
•Presentations      •Research
•Letters of         •Web projects
recognition         •Achievements &
•References         awards
IT’S TIME TO CREATE YOUR
                 E-PORTFOLIO - NOW!
•   Accessible
•   Storage
•   Easy to create, easy to maintain
•   Easy to share
•   Sociability – harness the power of social media
•   Boost of professionalism
•   Allows for more freedom, creativity, information
    than the traditional cover letter, resume &
    references
E-PORTFOLIO TIPS
• Simple and clean, avoid “cutesy”
• Organized and think about how others are
  going to view and use it
• Highlight your skills & experience
• Convert to PDF (security)
• Keep it professional
     • only include materials that you would show a
       current or prospective employer
E-PORTFOLIO TIPS,
                              continued
• Be cognizant of naming files, sections
  and pages
• Make yourself easy to find
       • contact information visible and very easy to
         use
•   Keep contact information to a minimum
•   Use tags & keywords
•   Keep it current
•   Use it to promote yourself
PLACES FOR YOUR
                          E-PORTFOLIO
•   LinkedIn
•   Facebook
•   Slideshare
•   Your alumni association(s)
•   Google +
•   Blogs, microblogs
     • Your own blog
     • Guest blogger
WHO ARE YOU, REALLY?

•
STAYING CONNECTED
                          & CURRENT
   Value of LinkedIn, FaceBook, Twitter etc.


   Professional associations
   Free and almost free webinars, face-to-face
    meetings
   Inside & outside the profession
THE AGILE CAREER IS

              Resilient

          Opportunistic

            Sustainable
NEXT STEPS
   Write up a one-page portfolio plan
   Build and improve your profile
   Request endorsements, write endorsements
   Search “just for fun” & some serious surfing
   Add some apps – go beyond the basic
    LinkedIn, facebook, etc. profile
   Invite friends to join – experience the
    network effect
   Submit a blog post to Future Ready 365
RESOURCES: LEARN MORE
   Future Ready 365 blog: http://futureready365.sla.org/

SLA First 5 Years blog
  http://www.linkedin.com/groups/SLA-First-Five-
  Years-3031109?trk=myg_ugrp_ovr

LinkedIn: LIS Career Options – Kim Dority

The Virtual Handshake by David Teten & Scott Allen
     www.thevirtualhandshake.com
RESOURCES: LEARN MORE
www.careerbuilder.com

 Guy Kawasaki, http://blog.guykawasaki.com

 Never Eat Alone: And Other Secrets to Success, One
Relationship at a Time, Keith Ferrazzi

Your Alumni career center
“Pressure Makes Diamonds”
   -             Sun IT support guy
THANK YOU!




Cindy Hill

cindyvhill@yahoo.com
FB: http://www.facebook.com/cindyvhill
LinkedIn: http://www.linkedin.com/in/cindyvhill
Twitter: http://www.twitter.com/cindyhill
ACKNOWLEDGEMENTS & CREDITS
   21st Century Skills: How can you prepare students for the
    New Global Economy, presented by Charles Fadel, Cisco,
    January 2010 Second Life presentation

   SLA Alignment Project
      http://wiki.sla.org/display/align/SLA+Alignment+Wiki
      www.sla.org/content/SLA/alignment/index.cfm
ACKNOWLEDGEMENTS & CREDITS
   The Corporate Lattice: Achieving High Performance in the
    Changing World of Work, Cathy Benko, Vice Chairman
    Deloitte LLP

   Work the Pond, Darcy Rezac, Judy Thomson & Gayle
    Hallgren-Rezac



   Thank you to Betsy Hill for her illustrations

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Career agility SLA LMD Sept 2011

  • 1. CAREER AGILITY Leadership & Management Division Special Libraries Association Cindy Hill, Manager, Research Library Federal Reserve Bank of San Francisco 22 September 2011 (recorded 9 October 2011)
  • 2. TODAY'S TOPICS  Why this topic  Agility  Your life – Your brand  Portfolios & social media  Stay current – stay connected  Next steps?
  • 3.
  • 4. Should I stay or should I go now? The Clash
  • 6. CINDY  Solo librarian, corporate library manager  VP, Information industry research firm  Consultant  Past president, SLA and current Chair, 2012 SLA Conference Planning Council  SLA Fellow and Past-President  Library Commissioner  7 professional positions & counting!
  • 7. THE “OTHER” CINDY  “Read anywhere” kid-hood  Jr High Book jacket queen  “Atlas Shrugged” = first incident of “banned book” potential  So shy willing to accept a lower grade rather than speak “in public”  Collector of alphabet books  Been to NASA’s Space Camp twice!  Burning Man, cyclist, backpacker, remodeler, Aunt, wanna-be gardener
  • 8. 21 st Century Work Environment Creative Initiatives Routine Work - Done by People Routine Work - Done by Machines
  • 9. FUTURE READY -> AGILE INFO PRO Cindy Romaine Brent Mai SLA President 2011 SLA President 2012
  • 10.
  • 11. WHAT IS AN INFO PRO? Librarian – Knowledge Manager – Information Manager – Information Specialist – Content Strategist – Project Manager – Program Manager – Researcher – Competitive Intelligence Exert – Publisher - Information Expert – Data Manager - ???? During SLA’s Alignment Project, over 5000 different titles identified
  • 12. AN INFO PRO’S ENVIRONMENT: As varied as the individual  Info Center - Telecommuting  Independent  Local and/or Global  Integrated - Embedded  Key Initiatives / Key Stakeholders  Pace - Speed - Culture
  • 13. ESSENTIAL SKILLS AND CHARACTERISTICS  Critical thinking / problem solving  Communications  Collaboration / teamwork  Information technology applications  Leadership  Lifelong learning & self direction  Ethics / social responsibility
  • 14. THE PERSONALITY OF AN INFO PRO  Flexible, adaptable Continual learner  Risk-taker Humor  Entrepreneurial Thoroughness  Tenacious ???  Inquisitive
  • 17. TRENDS AND FUNCTIONS INFLUENCING INFO PROs  Digital information  Competitive management intelligence  Mobile devices  Event management  Knowledge services  Content integration  Social media  New technologies  Immersive worlds enabling information  Tools: Apps, QRs, ARs discovery and delivery  Publishing  Contract negotiation  Connecting!  Archives  Data management
  • 18. SLA: FIRST FIVE YEARS ADVISORY COUNCIL 1.Develop learning and networking opportunities… 2.Interface with SLA units … 3.Identify emerging leaders in the profession… 4.Oversee the funding for the Early Career Awards … 5.Develop content in social media forums … Six association members appointed for overlapping terms of 2 years each. The majority of members of the council should represent members in the first 5 years of their professional career as well as diverse geographic backgrounds with at least one
  • 19. SLA: FIRST FIVE YEARS ADVISORY COUNCIL
  • 22. FIND A MENTOR(S) BE A MENTOR • Actual mentors – Identified and acknowledged – Planned discussions – Look to your association – chapters, divisions, caucuses • Model mentors – Who do you admire? Why? What can you learn from them through observation?
  • 24. YOU OWN YOUR EXPERIENCES My job ≠ Me
  • 25. YOUR PERSONAL TOOL KIT •Education and Lifelong Learning •Work experiences – beyond your work title •Professional contributions •Volunteer opportunities •Life experiences •Personal brand •???
  • 26. PERSONAL BRAND: A DEFINITION Total perceived value As compared to other choices or competitors In the eyes of your target market – Valerie Gonyea, Career Encouragement Officer – 2009 Right Management presentation
  • 27. “The thing that’s important to know is that you never know. You’re always sort of feeling your way.” -- Diane Arbus
  • 28. BRAND YOU Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You. -- Tom Peters 2007
  • 29. “…create information that people want. Create an online presence that people are eager to consume. Establish a virtual front door that people will happily link to…” David Meerman Scott
  • 30. “…And one that employers will find.” • David Meerman Scott, www.webinknow.com Nov 11, 2008
  • 31. YOUR ONLINE PROFILE Digital footprint Vanity searches Take charge
  • 33. ONLINE IDENTITY: THE INFORMATION ON THE INTERNET PC Magazine Encyclopedia • 45% of employers reported (June 2009) that they use social networking sites to research job candidates. • 35% of employers reported they have found content on social networking sites that caused them not to hire the candidate.  53% Person posted provocative or inappropriate photographs or information  44% Person posted content about them drinking or using drugs  35% Person bad-mouthed their previous employer, co-workers or customers  29% Person showed poor communication skills  26% Person made discriminatory comments  24% Person lied about qualifications  20% Person shared confidential information from previous employer http://www.careerbuilder.com/
  • 34. ONLINE IDENTITY, continued • 18% of employers reported they have found content on social networking sites that caused them to hire the candidate. 50% Profile provided a good feel for the candidate’s personality and fit within the organization  39% Profile supported candidate’s professional qualifications  38% Candidate was creative  35% Candidate showed solid communication skills  33% Candidate was well-rounded  19% Other people posted good references about the candidate  15% Candidate received awards and accolades • http://www.careerbuilder.com/
  • 35. USE WEB 2.0 TOOLS TO BUILD Visibility Portfolio Community of Colleagues
  • 36. WHO ARE YOU, REALLY? Use your e-portfolio to create a professional and distinct persona
  • 37. WHY HAVE A PORTFOLIO? “Think of your career as a portfolio of work. Think of yourself in terms of a portable skill-set rather than a specific job title.” Mark Kimeldorf “The only job security you can count on is the transportability of your own skills.” Joyce Lain Kennedy “Job Talk” Columnist, Los Angeles Times  Proof of skills and learning  Opportunity for creative self-expression  A marketing and self-promotional tool for job seekers  A performance appraisal and promotional tool for employees
  • 38. TRADITIONAL PORTFOLIOS •Resume •Professional •Work samples development •Papers, articles •Works in progress •Presentations •Research •Letters of •Web projects recognition •Achievements & •References awards
  • 39. IT’S TIME TO CREATE YOUR E-PORTFOLIO - NOW! • Accessible • Storage • Easy to create, easy to maintain • Easy to share • Sociability – harness the power of social media • Boost of professionalism • Allows for more freedom, creativity, information than the traditional cover letter, resume & references
  • 40. E-PORTFOLIO TIPS • Simple and clean, avoid “cutesy” • Organized and think about how others are going to view and use it • Highlight your skills & experience • Convert to PDF (security) • Keep it professional • only include materials that you would show a current or prospective employer
  • 41. E-PORTFOLIO TIPS, continued • Be cognizant of naming files, sections and pages • Make yourself easy to find • contact information visible and very easy to use • Keep contact information to a minimum • Use tags & keywords • Keep it current • Use it to promote yourself
  • 42. PLACES FOR YOUR E-PORTFOLIO • LinkedIn • Facebook • Slideshare • Your alumni association(s) • Google + • Blogs, microblogs • Your own blog • Guest blogger
  • 43. WHO ARE YOU, REALLY? •
  • 44. STAYING CONNECTED & CURRENT  Value of LinkedIn, FaceBook, Twitter etc.  Professional associations  Free and almost free webinars, face-to-face meetings  Inside & outside the profession
  • 45. THE AGILE CAREER IS Resilient Opportunistic Sustainable
  • 46. NEXT STEPS  Write up a one-page portfolio plan  Build and improve your profile  Request endorsements, write endorsements  Search “just for fun” & some serious surfing  Add some apps – go beyond the basic LinkedIn, facebook, etc. profile  Invite friends to join – experience the network effect  Submit a blog post to Future Ready 365
  • 47. RESOURCES: LEARN MORE  Future Ready 365 blog: http://futureready365.sla.org/ SLA First 5 Years blog http://www.linkedin.com/groups/SLA-First-Five- Years-3031109?trk=myg_ugrp_ovr LinkedIn: LIS Career Options – Kim Dority The Virtual Handshake by David Teten & Scott Allen www.thevirtualhandshake.com
  • 48. RESOURCES: LEARN MORE www.careerbuilder.com  Guy Kawasaki, http://blog.guykawasaki.com  Never Eat Alone: And Other Secrets to Success, One Relationship at a Time, Keith Ferrazzi Your Alumni career center
  • 49. “Pressure Makes Diamonds” - Sun IT support guy
  • 50. THANK YOU! Cindy Hill cindyvhill@yahoo.com FB: http://www.facebook.com/cindyvhill LinkedIn: http://www.linkedin.com/in/cindyvhill Twitter: http://www.twitter.com/cindyhill
  • 51. ACKNOWLEDGEMENTS & CREDITS  21st Century Skills: How can you prepare students for the New Global Economy, presented by Charles Fadel, Cisco, January 2010 Second Life presentation  SLA Alignment Project  http://wiki.sla.org/display/align/SLA+Alignment+Wiki  www.sla.org/content/SLA/alignment/index.cfm
  • 52. ACKNOWLEDGEMENTS & CREDITS  The Corporate Lattice: Achieving High Performance in the Changing World of Work, Cathy Benko, Vice Chairman Deloitte LLP  Work the Pond, Darcy Rezac, Judy Thomson & Gayle Hallgren-Rezac  Thank you to Betsy Hill for her illustrations