The CARE Intervention Assistance program provides confidential assessments and interventions to address performance, employee relations, and workplace inclusion challenges. It focuses on strategic solutions to resolve costly disputes between employees and supervisors or customers. Services include defining factors contributing to issues, competencies for effective communication, and alternatives to punitive disciplinary actions to improve productivity and employee retention.

1. CARE Intervention Assistance
The CARE Confidential Alternatives for Restoring Employee
CARE, mployee-efficacy by Dr. Troy L. Coleman, pro-
vides confidential interventions, individual and organizational assessments, critical fact-finding,
Facilitating change that program design, personal and team coaching and training to address performance and employee
supports confidential relations challenges, workplace disputes, and challenges with diversity and workplace inclusion.
alternatives to punitive CARE focuses on strategic interventions designed to resolve costly disruptions and challenges
employee relations between employees, peers and their supervisors, and conflict between employees and their cus-
solutions. tomers. We coach our clients to produce acceptable behavior and performance, and to achieve
mutually beneficial outcomes and greater productivity..
What: Our services provide clients with an assessment of needs to design timely, critical interven-
tions that:
• Define the factors that contribute to disputes and dissonant behavior,
• Define individual and group competencies required for interpersonal effectiveness,
• Build competencies to improve communication effectiveness and organizational efficiency,
• Engage talent and team management alternatives to problem resolution,
• Practice skills for dispute resolution to improve productivity and employee retention , and
• Reinforce leadership effectiveness and provide alternatives to punitive disciplinary actions.
How: The organizational consultation provides results that allow for:
• Situation analysis, assessment, fact-finding and problem definition.
• Strategic intervention and change focused on self awareness and self-management.
T R O Y L . C OL EM A N , P H . D . • Goal and priority setting for leadership and personal development.
• Coaching for progressive behavioral reinforcement for problem mitigation.
Business Address:
• Action plans for building and maintaining a positive workplace behavior.
P.O. Box 140836
Dallas, Texas 75214
Results: Outcomes will present clients with:
• Improved resolution of workplace disagreements and productive behavior.
• Improved interpersonal effectiveness.
Phone: 214.370.9933
Fax: 214.370.9765 • Improved competencies to address race, culture, gender, and generational challenges.
Cell: 214.564.1712 • Improved sense of personal value and self-worth in a dynamic work environment.
Email: drtroycoleman@msn.com • Improved workplace behavior, self-management and productivity.
www.colemanandassociatesconsultants.com
• Improved cost management for investigations and disciplinary actions.
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