This document describes Links, a Capgemini solution that provides CIOs with a performance dashboard and tools to help transform their IT organizations. It allows CIOs to access key performance data through dynamic visualizations, benchmark reports, and detailed analyses. These help identify areas for improvement, track the effectiveness of transformation actions, and align IT with business priorities. The dashboard is accessed through a cloud-based software and comes with predefined KPIs, benchmarks, and best practices. Capgemini can help set it up and use it to develop an IT transformation plan.
Accelerating Machine Learning as a Service with Automated Feature EngineeringCognizant
Building scalable machine learning as a service, or MLaaS, is critical to enterprise success. Key to translate machine learning project success into program success is to solve the evolving convoluted data engineering challenge, using local and global data. Enabling sharing of data features across a multitude of models within and across various line of business is pivotal to program success.
The document summarizes a Forrester report evaluating 11 leading business process management (BPM) suite vendors. The report finds that Pegasystems and Appian lead in offering the best combination of features for business and technical roles driving process improvement. IBM, Software AG, and Savvion are also leaders. Oracle, Global 360, HandySoft, and Fujitsu are strong performers. The economic downturn increased demand for BPM suites to boost productivity and efficiency. Recent consolidation in the BPM market has pushed suites to a new level of maturity, giving businesses more options while combining process, rules, and events capabilities.
Free Gartner Report: Aligning Supply and Demand for IT Services
Cloud computing is transforming how IT manages costs and standards, but its impact extends into how IT itself is managed as a business. Public cloud computing puts pressure on the entire IT cost structure to become wiser and more efficient about balancing the supply and demand for IT services.
While cloud commoditization is driving down prices, IT is forced to manage resulting increases in consumption. The report recommends steps CIOs should take to improve the maturity of their approach to IT service management, installing:
• Benchmarking and chargeback to manage demand for cloud services
• Expand their strategic vendor management and IT procurement practices
• Become a broker of services, including external cloud computing.
Consider using IT cost transparency improvement as a cultural change agent to transform the IT organization from a focus on “speed and quality” to one of “IT cost and business value”.
For more cloud management insights visit http://vmware-erdos.com
Creating an Agile Enterprise ArchitectureCognizant
With the proliferation of digital, the function of enterprise architecture is more critical than ever. Getting there requires a strong, agile enterprise architectural foundation that can embrace a fail-fast/fail-safe approach to the IT charter of stronger business alignment, while ensuring that services are delivered fast and friction-free to meet the needs of today’s dynamic business objectives.
Artificial Intelligence in Financial Services: From Nice to Have to Must HaveCognizant
AI is moving beyond experimentation to become a competitive differentiator in financial services — delivering a hyper-personalized customer experience, improving decision-making and boosting operational efficiency, our recent primary research reveals. Yet, many financial services companies will need to accelerate their efforts to infuse AI across the value chain while preparing for the next generation of evolutionary neural network technologies to keep pace with more forward-thinking players.
Building Business Capabilities and Improving the Application Landscape
1. Balance Decision Making: Top-down for business capabilities; bottom-up effective landscape
2. 3 Categories are used for building the IT budget: Assign metrics that drive prioritization based on business outcomes
3. New projects should balance new capability with business risk
4. Improve landscape: accelerate time to market
5. Improve landscape: budget for high availability of critical applications and improve runtime performance
6. Improve Landscape: Strive to reduce business risks caused by application vulnerabilities
7. Improve Landscape: Prepare for dynamic staffing models
8. Improve landscape: Reduce applications support cost
9. Break Fix
Outcome-Focused IT Delivery: The Next Step in the Continuous Improvement JourneyCognizant
The document discusses a new framework called the best-in-class (BIC) framework for achieving IT delivery excellence. The BIC framework focuses on both process improvements and measurable business outcomes. It also takes an end-to-end view of the IT value chain rather than focusing on individual silos. The key elements of the BIC framework include maturity levels, a hierarchy of performance indicators mapping to outcomes and value measurements, and an assessment methodology for continuous improvement.
The Future of IT: A Zero Maintenance StrategyCognizant
IT organizations walk a fine line in optimizing both maintenance and opportunity costs but our structured approach ensures operational excellence by emphasizing the need to run technical, operational, functional and knowledge "debts" and calibrate applications on business throughput.
Accelerating Machine Learning as a Service with Automated Feature EngineeringCognizant
Building scalable machine learning as a service, or MLaaS, is critical to enterprise success. Key to translate machine learning project success into program success is to solve the evolving convoluted data engineering challenge, using local and global data. Enabling sharing of data features across a multitude of models within and across various line of business is pivotal to program success.
The document summarizes a Forrester report evaluating 11 leading business process management (BPM) suite vendors. The report finds that Pegasystems and Appian lead in offering the best combination of features for business and technical roles driving process improvement. IBM, Software AG, and Savvion are also leaders. Oracle, Global 360, HandySoft, and Fujitsu are strong performers. The economic downturn increased demand for BPM suites to boost productivity and efficiency. Recent consolidation in the BPM market has pushed suites to a new level of maturity, giving businesses more options while combining process, rules, and events capabilities.
Free Gartner Report: Aligning Supply and Demand for IT Services
Cloud computing is transforming how IT manages costs and standards, but its impact extends into how IT itself is managed as a business. Public cloud computing puts pressure on the entire IT cost structure to become wiser and more efficient about balancing the supply and demand for IT services.
While cloud commoditization is driving down prices, IT is forced to manage resulting increases in consumption. The report recommends steps CIOs should take to improve the maturity of their approach to IT service management, installing:
• Benchmarking and chargeback to manage demand for cloud services
• Expand their strategic vendor management and IT procurement practices
• Become a broker of services, including external cloud computing.
Consider using IT cost transparency improvement as a cultural change agent to transform the IT organization from a focus on “speed and quality” to one of “IT cost and business value”.
For more cloud management insights visit http://vmware-erdos.com
Creating an Agile Enterprise ArchitectureCognizant
With the proliferation of digital, the function of enterprise architecture is more critical than ever. Getting there requires a strong, agile enterprise architectural foundation that can embrace a fail-fast/fail-safe approach to the IT charter of stronger business alignment, while ensuring that services are delivered fast and friction-free to meet the needs of today’s dynamic business objectives.
Artificial Intelligence in Financial Services: From Nice to Have to Must HaveCognizant
AI is moving beyond experimentation to become a competitive differentiator in financial services — delivering a hyper-personalized customer experience, improving decision-making and boosting operational efficiency, our recent primary research reveals. Yet, many financial services companies will need to accelerate their efforts to infuse AI across the value chain while preparing for the next generation of evolutionary neural network technologies to keep pace with more forward-thinking players.
Building Business Capabilities and Improving the Application Landscape
1. Balance Decision Making: Top-down for business capabilities; bottom-up effective landscape
2. 3 Categories are used for building the IT budget: Assign metrics that drive prioritization based on business outcomes
3. New projects should balance new capability with business risk
4. Improve landscape: accelerate time to market
5. Improve landscape: budget for high availability of critical applications and improve runtime performance
6. Improve Landscape: Strive to reduce business risks caused by application vulnerabilities
7. Improve Landscape: Prepare for dynamic staffing models
8. Improve landscape: Reduce applications support cost
9. Break Fix
Outcome-Focused IT Delivery: The Next Step in the Continuous Improvement JourneyCognizant
The document discusses a new framework called the best-in-class (BIC) framework for achieving IT delivery excellence. The BIC framework focuses on both process improvements and measurable business outcomes. It also takes an end-to-end view of the IT value chain rather than focusing on individual silos. The key elements of the BIC framework include maturity levels, a hierarchy of performance indicators mapping to outcomes and value measurements, and an assessment methodology for continuous improvement.
The Future of IT: A Zero Maintenance StrategyCognizant
IT organizations walk a fine line in optimizing both maintenance and opportunity costs but our structured approach ensures operational excellence by emphasizing the need to run technical, operational, functional and knowledge "debts" and calibrate applications on business throughput.
The document discusses Gartner's "Four Pillars of Business Analytics" framework, which identifies data, people, process, and technology as key pillars for business analytics applications. It describes each pillar and how they relate to understanding application needs and designing analytics applications. The four pillars can help ensure applications inform, connect, and motivate end users. The document also explains how Actuate's BIRT platform is well-suited for high-user, high-volume analytic applications.
How Agile Application Portfolio Rationalization Delivers Digital SuccessCognizant
Application portfolios benefit from frequent tweaks based on honest user feedback; this enables IT to provide the right mix of applications with the least delay and cost to advance business objectives.
Datamonitor Decision Matrix Selecting A Business Intelligence Vendor (Competi...Cezar Cursaru
SAS is the clear market leader as it leads technology assessment, dominates user sentiment and exerts considerable market impact. SAS offers a great portfolio of both basic and advanced functionality, backed up by a dependable support capability. Its stable financial footing, superb vision and lead in advanced analytics all imply that SAS is well placed to continue as the Business Intelligence market leader.
17 Must-Do's to Create a Product-Centric IT OrganizationCognizant
This document discusses transforming an IT organization into a product-centric model. It provides 17 "plays" or steps to take including establishing a CXO steering committee, identifying key business capabilities and mapping them to product lines, strengthening the business-IT partnership, defining new product-centric roles, aligning the IT organizational structure around products rather than projects, starting enablement programs to build a product-centric culture, and establishing communities of practice. The goal is to align the people, processes, and platforms dimensions around a product mindset and ways of working like Agile and DevOps to better deliver customer value and business outcomes.
White paper achieving the most economically advantageous applications solutio...Newton Day Uploads
This is a White Paper that I produced in 2010 on the subject of how organizations have the potential to always achieve the most economically advantageous application solution for their business by insourcing IT thanks to the evolution of near-real-time applications authoring.
Processes Driving the Networked Economy: Process Portals, Process Vortex and ...Amit Sheth
Amit Sheth's keynote at SABPM '99: Software Architectures for Business Process Management, (Workshop at the CAiSE*99, Heidelberg, Germany, June 14-15, 2009.
http://www.informatik.uni-hamburg.de/cgi-bin/TGI/pnml/getpost?id=1999/04/1203
Related paper: http://knoesis.org/library/resource.php?id=00246
Processes in the Networked Economies: Portal, Vortex, and Dynamic Trading Pro...Amit Sheth
Amit Sheth, Keynote at the Software Architectures for Business Process Management (SABPM'99) Workshop at CAiSE *99, Heidelberg, June 1999.
Processes will be chief differentiating and the competitive force indoing business in the networked economy. They will be deeply integrated with the way of doing business, and that they will be
critical components of almost all types of systems supporting enterprise-level and business critical activities.
http://knoesis.org/amit
Equipping IT to Deliver Faster, More Flexible Service ManagementCognizant
IT must apply new strategies and tools to the service management function, in order to address fundamental changes in how end-users consume technology and services. Here's how IT can increase service delivery speeds and user satisfaction, while delivering greater business value.
The document summarizes the results of a 2007 survey of 163 companies regarding their use of business intelligence (BI) and enterprise performance management (EPM) software. The survey found that midsize companies primarily rely on spreadsheets to support EPM processes and have greater investment needs for budgeting/planning and management reporting solutions compared to large enterprises. For midsize companies, ease of use, price, and vendor stability are the top evaluation criteria. Executives also play a significant role in software selection decisions for midsize businesses.
The document discusses factors that companies consider when choosing a business intelligence (BI) platform. It notes that features/functionality are no longer a major factor, and that cost, vendor roadmaps, existing relationships, alignment with IT strategy, and business solutions are more important. The document argues that the Microsoft BI platform offers lower costs, quicker time to value, and the ability to increase user adoption over competitors through tools like Excel and SharePoint.
Salesforce.com is a global cloud computing company that provides customer relationship management software and platforms. It uses cloud computing through software as a service (SaaS) and platform as a service (PaaS) models. Some challenges it faces include increased competition from traditional companies and new entrants replicating its model, expanding its business areas, and ensuring constant system availability. Depending on costs, integration needs, and performance requirements, companies could potentially run their entire operations using Salesforce's offerings like Sales Cloud, Service Cloud, and applications on the AppExchange.
Splice Machine Digital Transformation 2.0 white paperSyed Mahmood
This document discusses the evolution of digital transformation. Digital Transformation 1.0 involved automating manual processes and moving operations online. While cloud migration provided agility, true transformation requires modernizing applications to leverage new data sources and intelligence. Digital Transformation 2.0 requires transitioning from systems of record to systems of signals that can analyze real-time data using AI/ML. For companies to realize the benefits of DX 2.0, all applications must be modernized to ingest diverse data sources and embed intelligence. Approaches like lambda architecture are too complex, requiring specialized skills and loose coupling between systems. True transformation is achieved by modernizing applications themselves.
Enterprise Architecture (EA) can be used as an effective change management agent by providing a consistent description of the business, including processes, services, technology, risks and other important elements. This centralized description in an "Enterprise Repository" enables rapid impact analysis of potential changes. It increases efficiency by sharing best practices, reduces risks through impact assessment, and expedites project management by centralizing important information. An EA approach supports change initiatives through visibility and understanding of the entire organization and how different elements are related.
The document summarizes a Forrester Research report on Agile Business Intelligence platforms. It finds that the top vendors in the market are SAS, Tibco Software, Information Builders, Microsoft, MicroStrategy, SAP, Qlik, and Tableau Software. It also identifies that business user self-service is the key differentiator among platforms. Agile BI platforms allow for more business agility and support of changing customer needs by empowering business users to access and analyze data independently.
- The document evaluates 16 vendors of Agile Business Intelligence platforms based on 15 criteria related to products, strategies, and market presence. It finds that SAS, Tibco Software, Information Builders, Microsoft, MicroStrategy, SAP, Qlik, and Tableau Software are leaders in the space.
- Agile BI is growing in importance as organizations need to support business agility and respond quickly to changing customer needs. Features that empower business users to self-serve with BI tools are becoming key differentiators for vendors.
- The evaluation provides scores and analyses of each vendor to help organizations select the right Agile BI platform for supporting their business users and enabling responsiveness to market changes.
This document discusses how IT organizations are evolving from reactive operations models focused on maintaining existing systems, to more proactive models that drive business goals through strategic technology investments. It describes a three phase process where virtualization initially provides server consolidation benefits, then automation and management efficiencies, and finally a fully virtualized, software-defined data center enabling an IT-as-a-service model. This allows IT to shift resources from operations to new initiatives that generate revenue and growth for the business. The evolution transforms the CIO's role from functional manager to business strategist focused on innovation.
The document discusses different models of enterprise architecture and stages of maturity from business silos to optimized core to dynamic venturing. It outlines how enterprise architecture can guide decisions around operating models, technology choices, and outsourcing strategies. The goal is to establish reusable and modular business components that can seamlessly merge with partners' systems for new business ventures.
EMA Report: The Future of IT Service Management: Five Key Directions for ChangeCAROL MALIA
The document discusses 5 key directions of change for IT service management: 1) Cloud computing is requiring improved resource utilization insights, self-service access, change management, and governance across cloud/non-cloud environments. 2) Agile software development will increasingly require meaningful integration between service desks and development processes. 3) Mobile computing is both a resource for users and IT professionals. 4) Improved communication across IT is needed to support effective service delivery. 5) Understanding end users is redefining the role of IT and ITSM through improved dialogue and awareness of user experiences. The service desk is taking on more responsibilities related to these changes.
The document discusses the challenges facing banks in modernizing their technology systems. It notes that banks have historically focused on rapid growth and innovation over efficiency, resulting in thousands of fragmented systems. It proposes that banks undergo an "industrialization" process to simplify their technology and business processes. This involves defining core capabilities, processes, and data assets and organizing people and technology to better support standardized processes. The document provides several recommendations for how banks can initiate this change, such as prioritizing data management, adopting service-oriented architectures, and leveraging cloud computing technologies to reduce costs. The goal is for banks to develop a "solid technical core" that is lean, integrated and operates with predictability and efficiency.
A New Approach to Application Portfolio Assessment for New-Age Business-Techn...Cognizant
SMAC technologies are propelling new business models, requiring an application portfolio assessment that considers the necessary capabilities and processes to enable effective digital business transformation.
Performance Optimization for Mobile Web | Fresh Tilled SoilFresh Tilled Soil
In this presentation Fresh Tilled Soil takes a discerning look at how the mobile web has been transformed to date, and where it will go from here. We'll talk about the latest tools for testing and debugging websites, newest HTML5/CSS3/JavaScript technologies, and the best strategies for mobile website performance & optimization. Finally, we’ll reveal some of the exciting, not yet released web API’s that will bring the mobile-web user experience to a whole new level!
The document discusses Gartner's "Four Pillars of Business Analytics" framework, which identifies data, people, process, and technology as key pillars for business analytics applications. It describes each pillar and how they relate to understanding application needs and designing analytics applications. The four pillars can help ensure applications inform, connect, and motivate end users. The document also explains how Actuate's BIRT platform is well-suited for high-user, high-volume analytic applications.
How Agile Application Portfolio Rationalization Delivers Digital SuccessCognizant
Application portfolios benefit from frequent tweaks based on honest user feedback; this enables IT to provide the right mix of applications with the least delay and cost to advance business objectives.
Datamonitor Decision Matrix Selecting A Business Intelligence Vendor (Competi...Cezar Cursaru
SAS is the clear market leader as it leads technology assessment, dominates user sentiment and exerts considerable market impact. SAS offers a great portfolio of both basic and advanced functionality, backed up by a dependable support capability. Its stable financial footing, superb vision and lead in advanced analytics all imply that SAS is well placed to continue as the Business Intelligence market leader.
17 Must-Do's to Create a Product-Centric IT OrganizationCognizant
This document discusses transforming an IT organization into a product-centric model. It provides 17 "plays" or steps to take including establishing a CXO steering committee, identifying key business capabilities and mapping them to product lines, strengthening the business-IT partnership, defining new product-centric roles, aligning the IT organizational structure around products rather than projects, starting enablement programs to build a product-centric culture, and establishing communities of practice. The goal is to align the people, processes, and platforms dimensions around a product mindset and ways of working like Agile and DevOps to better deliver customer value and business outcomes.
White paper achieving the most economically advantageous applications solutio...Newton Day Uploads
This is a White Paper that I produced in 2010 on the subject of how organizations have the potential to always achieve the most economically advantageous application solution for their business by insourcing IT thanks to the evolution of near-real-time applications authoring.
Processes Driving the Networked Economy: Process Portals, Process Vortex and ...Amit Sheth
Amit Sheth's keynote at SABPM '99: Software Architectures for Business Process Management, (Workshop at the CAiSE*99, Heidelberg, Germany, June 14-15, 2009.
http://www.informatik.uni-hamburg.de/cgi-bin/TGI/pnml/getpost?id=1999/04/1203
Related paper: http://knoesis.org/library/resource.php?id=00246
Processes in the Networked Economies: Portal, Vortex, and Dynamic Trading Pro...Amit Sheth
Amit Sheth, Keynote at the Software Architectures for Business Process Management (SABPM'99) Workshop at CAiSE *99, Heidelberg, June 1999.
Processes will be chief differentiating and the competitive force indoing business in the networked economy. They will be deeply integrated with the way of doing business, and that they will be
critical components of almost all types of systems supporting enterprise-level and business critical activities.
http://knoesis.org/amit
Equipping IT to Deliver Faster, More Flexible Service ManagementCognizant
IT must apply new strategies and tools to the service management function, in order to address fundamental changes in how end-users consume technology and services. Here's how IT can increase service delivery speeds and user satisfaction, while delivering greater business value.
The document summarizes the results of a 2007 survey of 163 companies regarding their use of business intelligence (BI) and enterprise performance management (EPM) software. The survey found that midsize companies primarily rely on spreadsheets to support EPM processes and have greater investment needs for budgeting/planning and management reporting solutions compared to large enterprises. For midsize companies, ease of use, price, and vendor stability are the top evaluation criteria. Executives also play a significant role in software selection decisions for midsize businesses.
The document discusses factors that companies consider when choosing a business intelligence (BI) platform. It notes that features/functionality are no longer a major factor, and that cost, vendor roadmaps, existing relationships, alignment with IT strategy, and business solutions are more important. The document argues that the Microsoft BI platform offers lower costs, quicker time to value, and the ability to increase user adoption over competitors through tools like Excel and SharePoint.
Salesforce.com is a global cloud computing company that provides customer relationship management software and platforms. It uses cloud computing through software as a service (SaaS) and platform as a service (PaaS) models. Some challenges it faces include increased competition from traditional companies and new entrants replicating its model, expanding its business areas, and ensuring constant system availability. Depending on costs, integration needs, and performance requirements, companies could potentially run their entire operations using Salesforce's offerings like Sales Cloud, Service Cloud, and applications on the AppExchange.
Splice Machine Digital Transformation 2.0 white paperSyed Mahmood
This document discusses the evolution of digital transformation. Digital Transformation 1.0 involved automating manual processes and moving operations online. While cloud migration provided agility, true transformation requires modernizing applications to leverage new data sources and intelligence. Digital Transformation 2.0 requires transitioning from systems of record to systems of signals that can analyze real-time data using AI/ML. For companies to realize the benefits of DX 2.0, all applications must be modernized to ingest diverse data sources and embed intelligence. Approaches like lambda architecture are too complex, requiring specialized skills and loose coupling between systems. True transformation is achieved by modernizing applications themselves.
Enterprise Architecture (EA) can be used as an effective change management agent by providing a consistent description of the business, including processes, services, technology, risks and other important elements. This centralized description in an "Enterprise Repository" enables rapid impact analysis of potential changes. It increases efficiency by sharing best practices, reduces risks through impact assessment, and expedites project management by centralizing important information. An EA approach supports change initiatives through visibility and understanding of the entire organization and how different elements are related.
The document summarizes a Forrester Research report on Agile Business Intelligence platforms. It finds that the top vendors in the market are SAS, Tibco Software, Information Builders, Microsoft, MicroStrategy, SAP, Qlik, and Tableau Software. It also identifies that business user self-service is the key differentiator among platforms. Agile BI platforms allow for more business agility and support of changing customer needs by empowering business users to access and analyze data independently.
- The document evaluates 16 vendors of Agile Business Intelligence platforms based on 15 criteria related to products, strategies, and market presence. It finds that SAS, Tibco Software, Information Builders, Microsoft, MicroStrategy, SAP, Qlik, and Tableau Software are leaders in the space.
- Agile BI is growing in importance as organizations need to support business agility and respond quickly to changing customer needs. Features that empower business users to self-serve with BI tools are becoming key differentiators for vendors.
- The evaluation provides scores and analyses of each vendor to help organizations select the right Agile BI platform for supporting their business users and enabling responsiveness to market changes.
This document discusses how IT organizations are evolving from reactive operations models focused on maintaining existing systems, to more proactive models that drive business goals through strategic technology investments. It describes a three phase process where virtualization initially provides server consolidation benefits, then automation and management efficiencies, and finally a fully virtualized, software-defined data center enabling an IT-as-a-service model. This allows IT to shift resources from operations to new initiatives that generate revenue and growth for the business. The evolution transforms the CIO's role from functional manager to business strategist focused on innovation.
The document discusses different models of enterprise architecture and stages of maturity from business silos to optimized core to dynamic venturing. It outlines how enterprise architecture can guide decisions around operating models, technology choices, and outsourcing strategies. The goal is to establish reusable and modular business components that can seamlessly merge with partners' systems for new business ventures.
EMA Report: The Future of IT Service Management: Five Key Directions for ChangeCAROL MALIA
The document discusses 5 key directions of change for IT service management: 1) Cloud computing is requiring improved resource utilization insights, self-service access, change management, and governance across cloud/non-cloud environments. 2) Agile software development will increasingly require meaningful integration between service desks and development processes. 3) Mobile computing is both a resource for users and IT professionals. 4) Improved communication across IT is needed to support effective service delivery. 5) Understanding end users is redefining the role of IT and ITSM through improved dialogue and awareness of user experiences. The service desk is taking on more responsibilities related to these changes.
The document discusses the challenges facing banks in modernizing their technology systems. It notes that banks have historically focused on rapid growth and innovation over efficiency, resulting in thousands of fragmented systems. It proposes that banks undergo an "industrialization" process to simplify their technology and business processes. This involves defining core capabilities, processes, and data assets and organizing people and technology to better support standardized processes. The document provides several recommendations for how banks can initiate this change, such as prioritizing data management, adopting service-oriented architectures, and leveraging cloud computing technologies to reduce costs. The goal is for banks to develop a "solid technical core" that is lean, integrated and operates with predictability and efficiency.
A New Approach to Application Portfolio Assessment for New-Age Business-Techn...Cognizant
SMAC technologies are propelling new business models, requiring an application portfolio assessment that considers the necessary capabilities and processes to enable effective digital business transformation.
Performance Optimization for Mobile Web | Fresh Tilled SoilFresh Tilled Soil
In this presentation Fresh Tilled Soil takes a discerning look at how the mobile web has been transformed to date, and where it will go from here. We'll talk about the latest tools for testing and debugging websites, newest HTML5/CSS3/JavaScript technologies, and the best strategies for mobile website performance & optimization. Finally, we’ll reveal some of the exciting, not yet released web API’s that will bring the mobile-web user experience to a whole new level!
Qualaxy Suite - MES Software for industry 4.0Infodream
Qual@xy Suite is an integrated group of quality and production software modules. Our MES software is totally an innovative and cost effective solution.
A presentation by Richard Banfield, Co Founder of Fresh Tilled Soil, presented as part of the Fresh Tilled Soil Labs series July 2012. Covers how to leverage UX design to boost revenues and generate growth in business.
White paper: "Human performance improvement"APARNA SANAKA
The document discusses using root cause analysis and Ben Marguglio's Human Error Causal Factor Taxonomy to reduce human errors in a software maintenance project. It describes a case study where a financial services company outsourced website maintenance work. Root cause analysis identified that 44% of low quality ratings were due to human performance issues. Applying the taxonomy helped analyze causal factors and improve processes, training, and communication. As a result, customer satisfaction increased by 8% while the number of low quality ratings decreased.
BMC Holistic Health & Retail ClinicsLauren Peters
The document appears to be a pre-assignment for a service design course. It provides three potential topics or trends for the assignment:
1. The rise of religious "nones" and how this trend could impact traditional and organized religion.
2. The increasing reliance on technology and how "our heads are in the cloud." This could relate to issues around dependency on computers and technology failures.
3. The idea that "nature is over" and how humans now dominate nature, questioning the balance between nature and human-made environments.
The document asks the student to choose one of the three topics or trends for their assignment and provides example prompts for each relating to different industries and business models.
A Design Sprint is a 5-day problem solving, prototyping, and testing intensive process that gets your project in the right direction. The most common goal of a Design Sprint is to assess an opportunity and reduce the risk of failure. That sounds great in the abstract, but what does this really mean in practice? This presentation takes you through a 5-stage approach to solving your most complex challenges.
This presentation outlines our process in researching and creating a management dashboard for the emergency department at Halifax Helath. The goal was to identify a Halifax Health user who would benefit from a management dashboard (showing key performance indicators, key result indicators, and a dashboard related to learning and innovation) related to their experiences within a chaotic emergency department. The design team's assumptions were to create a dashboard for the CEO of the hospital, but were quickly proven otherwise as we realized the real needs of key players working within the emergency room.
This document provides an overview of a makeup workshop. It begins with introductions and an agenda that covers skin, color, layers, looks, brands and a wrap up. Key topics discussed include determining skin type and undertone, the different layers of makeup application including primer, foundation, concealer, powder, bronzer, blush, eye primer, eyeshadow, eyeliner, mascara and lips. Finishes, colors, application techniques and reasons for using different products are explained. Hands-on exercises guide participants through practicing determining skin features and applying different makeup looks. Costs of common makeup brands and styles are also reviewed.
Updated for the Vista UX/UI Summit in Dallas, TX
You can view a video of this presentation here: https://www.youtube.com/watch?v=NfASJamxjy4
User Experience has a direct impact on your bottom line, and it’s about time we start telling execs in their own language. I’m sure many of you spend a good amount of time evangelizing what it is that you do, and the value it adds. Over the past 15 years I’ve introduced User Experience to everyone from CEOs to developers — using storytelling, metrics, and case studies you can prove without a doubt the value that you bring.
In this talk I’ll explain what metrics to track, how to position your work, and stories where User Experience directly effected the bottom line.
The document discusses an executive dashboard created by INFLOW that provides executives and managers with real-time snapshots of key performance indicators (KPIs) to help optimize business performance. The dashboard allows users to measure, monitor, and visualize trends in business processes and team performance metrics over time. It provides an interactive view of company data through dynamic charts and filters that can be drilled down and switched between chart and grid views for detailed analysis.
Behind every great product is a great team doing work in a way that guarantees results. They are following a roadmap from the starting point to the end product. But a product roadmap can be elusive. This talk addresses why it is important and presents an approach to make one.
Slides from a 3-hour workshop that's intended to teach the principles of Design Sprints. It is NOT a complete design sprint. Certain exercises have been highlighted while others skipped in the interest of expediency.
KPI(Key Performance Indicators) for Case Study of a hotel industryToji Easo Varghese
The presentation discusses about various KPI of a Hotel Industry case study. The case study is given to provide an explanation of how KPI are generated.
The document summarizes a study of over 3,000 companies' business performance management efforts. It found that while most companies are collecting KPIs and metrics, not all are generating value from these efforts. Only about half use dashboards and less than half use other tools like benchmarking and balanced scorecards. 37% of companies are unhappy with their performance management. The document then outlines seven secrets of top performing companies: buy-in at all levels, intrinsic motivation, alignment of strategic and operational efforts, integration of analytics, predictive rather than past-focused metrics, quality data, and proper technology tools.
Banking on Digital: Innovation in Financial ServicesBackbase
A 'Digital First' mindset is fundamental for financial services providers focused on significantly enhancing customer satisfaction, building customer loyalty and deepening share of wallet. In this joint Accenture and Backbase webinar, Joydeep Bhattacherya, Managing Director at Accenture and Jouk Pleiter, CEO & Co-Founder at Backbase will talk about how banks can adopt a Digital First strategy and will focus on how to create a Amazon-like post-login banking experience.
The business case for software analysis & measurementCAST
As software becomes more integrated into our daily lives, companies are finding that visibility into the systems that run their business has many benefits: reduces business risks, increases revenue, and improves IT spending.
This whitepaper provides a framework for capturing the impact of software analytics on your business and a worksheet to help you create your own business case. Leaders that can clearly articulate this value are more successful than their peers in obtaining strategic support and funding for software analytics.
Total IT spending as a percentage of revenue, total IT spending per user, and total IT spending per PC are three useful metrics for managing an IT organization and benchmarking against other companies. Total IT spending as a percentage of revenue indicates how efficiently a company spends on IT compared to industry standards and allows identification of opportunities for improvement. Total IT spending per user and per PC provide additional perspectives beyond total spending as a percentage of revenue to account for factors like shared devices. Benchmarking against other companies using these metrics helps identify best practices and areas for process improvement to increase efficiency and reduce costs.
The ERP Platform - play cheaper faster, better.pdfEviden
1) Upgrading an ERP system is one of the most expensive IT decisions that can cost up to $500 million over several years.
2) A product and platform approach, like those used by tech companies, can help manage ERP upgrade costs by treating the ERP system as separate capabilities rather than a monolithic system.
3) Companies should map their business capabilities, identify which provide value versus are commodities, and prioritize upgrading value-adding capabilities while lowering costs and risks for upgrading commodity functions.
Turning your Excel Business Process Workflows into an Automated Business Inte...OAUGNJ
Many organizations have evolved key internal business processes built on top of Microsoft Excel. These cross-functional workflows involve several organizational units responsible for collecting business system transactions, modifying this raw data, consolidating, transforming, pivoting and preparing data into a published set of Reports & Graphs – all in MS Excel. Such workflows are a burden to organizations – not repeatable, costly, time-consuming, inflexible and hard to scale, and evolve to become more complex over time. Business critical processes such as financial analysis, operational analysis and revenue analysis are often supported this way. Attempting to replace such systems can be quite daunting and a barrier to replace. The goal of this session is to present an easy to understand methodology and use cases to demonstrate how to move from an operational workflow in Excel to truly automated Business Intelligence.
It is the presentation of my project .In this ppt we tell you about our project . In inventory management system we handled the management of my shop . It is best in your helping material . So download our ppt and take rest .
Numerify IT Financial Analytics for ServiceNowNumerify
This document discusses Numerify 360, a suite of analytic applications designed for ServiceNow. It enables IT leaders to get visibility into spend composition and trends to help control costs and manage budgets. The analytics tool mines data from ServiceNow to provide financial insights and metrics in visually intuitive dashboards. This helps managers make strategic decisions and drive cost savings across areas like vendor spend and budget variances.
White Paper: Automating IT Cost TransparencyApptio
IT organizations spend over $3 trillion per year on IT, but many do not have visibility into where that money goes. Automating cost transparency through a solution like Apptio can help IT minimize costs and maximize business value by understanding cost drivers, improving planning, and communicating IT's value to business stakeholders. Apptio's software-as-a-service offering allows customers to model IT costs, gain insights through reporting and analysis, and improve strategic decision making through "what if" scenario planning.
Numerify IT Service Analytics for ServiceNowNumerify
Numerify360 is a suite of cloud-based analytic applications designed for IT service management tools like ServiceNow. It mines data from these tools to provide actionable insights through dashboards and reports. This helps IT teams better manage resources, track SLA performance, and improve efficiency. Managers can use the analytics to identify bottlenecks, maximize team performance, and lower costs.
1) The document discusses making IT costs transparent to business managers by creating an inventory of all IT assets, determining the total cost of supporting each asset, and providing managers with reports on how much their business unit spends on different IT resources and products.
2) Once managers understand exactly what they are paying for IT, they can make better decisions about managing demand and focusing spending on higher-value investments. They may reduce consumption of certain costly resources.
3) Implementing an IT cost transparency program requires effort but can result in annual IT cost savings of 5-10% through both reduced consumption from the business side and improved cost controls on the IT side.
Technology Cost Management 4D Framework: A Smarter Way to Manage IT CostsCognizant
A framework for financial services IT cost management optimization based on a 4D approach: defining business vision, documenting current state, delineating business architecture and deciding build vs. buy.
Nowadays, IT organizations face challenges that not only relate to the use of technologies, platforms and tendencies; they go go beyond operating and maintaining applications over 15 years-old, many of them developed in old or obsolete programming languages, in platforms whose maintenance and operation are increasingly more complicated to maintain.
With this in mind we have developed an assembly of services and solutions for the purpose of supporting IT officials to optimize time, resources and investments in IT.
SMART360°EA questions & reports will help you to get a feel for how the tool could be used effectively in your organization. It is based on a couple of common requirements in IT Management but might need to be tailored for your specific situation. It shows common questions and their respective solution in SMART360°EA & iteraplan
This document describes an IT service management metrics web portal created by a group of students for tracking IT performance. It includes an overview of metrics and why they are important for measuring aspects of software, hardware, business processes, and service delivery. The portal allows users to add, list, and report on metrics and see performance targets and actuals in a dashboard. Database tables store information on metric names, areas, formulas, targets and actuals. Group member roles and grades are also listed.
Apptio Cost Transparency automates the process of translating raw data into monthly analysis of IT costs and drivers. It accelerates financial review processes, aligns teams around shared data analysis, and guides investment decisions. Unlike consulting or tools with fixed models, Apptio delivers interactive reporting in weeks that adapts over time. It transforms raw source data into dimensional reporting and analysis using an adaptive data model and pre-built cost allocation methods.
The document discusses how aligning business and IT strategies across all levels of enterprise architecture can produce savings. It presents diagrams illustrating how business and IT strategies relate to different layers of the architecture, from applications to infrastructure. Operational maturity and optimization can also drive significant cost savings, as outlined in models from Microsoft. Case studies demonstrate how assessing current maturity levels against these models can identify savings opportunities over 20% by standardizing processes, automating management, and consolidating infrastructure.
How Evolven Blended Analytics Is Helping to Transform IT Efficiency and ValueEvolven Software
This report will examine more closely how and why blended analytics adds value. It will also introduce Evolven’s distinctive analytics capability in context with a deployment interview showing strong benefits in change, performance, and in particular, in facilitating a DevOps initiative through superior levels of insight and automation.
ITIL is a framework that provides best practices for IT service management. It focuses on standardizing processes and procedures to improve efficiency. DevOps is a software development practice that emphasizes collaboration between development and operations teams. Some believe DevOps will replace ITIL because it streamlines processes and enables faster delivery of software updates through automation and collaboration. However, others argue ITIL and DevOps can coexist, with ITIL providing governance and DevOps improving agility through cultural and technological changes.
The document discusses the importance of planning for business/IT strategies and change management. It provides examples of companies' planning processes, including using ROI calculations and aligning IT projects with business objectives. Effective planning involves evaluating internal/external environments, building shared visions and goals, and determining actions. Implementation requires managing changes to processes, structures and jobs. Change management tactics like user involvement and communication can reduce resistance and increase acceptance of changes.
Right Aligning Application InvestmentsITC Infotech
Application portfolio optimization is a structured approach to improve ROI from application investments. It involves defining goals, creating an application inventory, assessing the portfolio based on business and technical parameters, and optimizing through actions like retiring, replacing, re-engineering or retaining applications. This helps address issues like lack of business-IT alignment, redundant applications, and inefficient adaptation. APO benefits include strategic cost management, improved processes, governance and efficiency, and improved agility to address business needs.
CDC MarketFirst Analytics provides marketers with a powerful analytics engine and integrated tools to analyze marketing campaign performance and monitor results in real-time. It features customizable dashboards, pre-built reports, alerts and the ability to drill down into metrics to optimize campaigns and resources. The solution aims to help users make faster, data-driven decisions to improve results and accountability with minimal IT impact or costs.
This document discusses IT financial management (ITFM) and the need for transparency and effective governance. It outlines the information needs of key ITFM stakeholders like IT management, business leaders, and the CFO office. Common flawed ITFM practices that create problems are identified, such as differing accounting methods and a lack of business accountability for IT investments. The document proposes seven best practice principles for ITFM, including enabling transparency through measuring labor/asset usage and forecasting. It describes how HP software and services can help implement these principles to improve IT investment decisions, financial accounting, and resource allocation.
1) The document describes a 6-step approach to conducting service-based IT cost modeling: identify target services, define service levels, calculate service costs, identify cost saving opportunities, review recommendations with customers, and create plans to optimize costs.
2) It involves creating a cost model for each service by determining costs of underlying assets, operations, and labor, then analyzing costs and service levels to identify ways to reduce recurring, on-time, and future costs through means like adjusting service levels or renegotiating contracts.
3) The goal is to provide transparency into IT costs and give businesses leverage to control spending through understanding trade-offs between costs and service quality. Third Sky offers expertise in piloting this approach for
This document discusses modeling the total cost of preservation (TCP) for digital assets over long periods of time. It presents a framework that breaks preservation activities down into 10 categories that each represent a cost component, such as content owners, submission streams, servers, storage, and more. The framework is based on the OAIS reference model but modified for broader applicability. The document makes assumptions to make the TCP analysis tractable, such as considering only costs of preservation providers. It provides a formula to calculate the TCP that sums the costs of each component category over the life of digital assets.
The document discusses where to build a product/service cost model - within a planning tool or actuals-tracking systems. It recommends building the cost model within the planning tool first as this allows investment-based budgeting and setting rates for the upcoming year. While actuals-tracking systems can show revenues and expenses, a cost model there is only needed to analyze specific product/service profitability for efficiency improvements. The best approach is to start with cost modeling in the planning tool, then use those rates for invoicing and governance, and optionally replicate the cost model in actuals-tracking systems later.
This document discusses cost modeling approaches for digital preservation services to help ensure long-term sustainable funding. It examines both pay-as-you-go and paid-up pricing models, noting challenges predicting costs far into the future. A hybrid approach is proposed using paid-up pricing for easier to forecast costs and pay-as-you-go for more uncertain costs. It also considers flexibility in pricing to accommodate different producer budgets and transparency around costs to maintain trust. The goal is to develop a practical cost model even if not perfectly accurate to allow moving forward with preservation.
This document discusses cost modeling for digital preservation services. It aims to understand costs in order to plan for and implement sustainable preservation over time. Costs are difficult to account for and project given different activities and changing situations. The authors develop an abstract model of a curation system and the activities involved. They also discuss different approaches to cost recovery such as grants, campus funding, and direct billing. Paid-up pricing is proposed to address fluctuating budgets by collecting an endowment to cover future preservation costs over a set term. Various pricing scenarios are provided as examples.
The document discusses implementing financial transparency and chargeback/showback policies when transitioning to an IT-as-a-Service model. It outlines an eight step process for understanding costs, defining services, allocating costs, determining unit prices, measuring consumption, and invoicing business units. Financial transparency is presented as key for IT to run more like a business, compete with external providers, and ensure efficient service delivery through cost analysis and business collaboration.
The document discusses how IT financial management (ITFM) can be expanded beyond traditional activities like budgeting and forecasting to improve business outcomes. It identifies 9 key focus areas for ITFM, including investment analysis, chargebacks, benchmarking, and vendor management. ITFM tools can provide visibility into IT costs and consumption to support decision making. The document recommends organizations assess their ITFM capabilities and prioritize expanding into areas that provide the most benefit.
This document discusses how IT organizations can improve operating leverage through cost transparency and IT business management practices. It describes how IT business management helps bridge the gap between business and technology by providing visibility into IT costs and demand. This allows IT to better plan services and transform from a cost center to a true service provider that can scale back costs during economic downturns. The document contains several articles that discuss approaches like software as a service, service-oriented architecture, and selective sourcing to optimize operating leverage through more variable costs.
This document discusses costing models for IT services. It provides an overview of why costing IT services is important for transparency, value demonstration, and performance monitoring. It then describes a simple costing model that assigns services to cost centers and allocates staff costs. However, this basic model has limitations and may not capture all costs accurately. The document advocates using the more comprehensive TRAC costing methodology and provides a toolkit for costing IT services that outlines key steps. It also discusses challenges of costing cloud services and provides case studies on costing help desk, email, and data center services to illustrate applying the models.
The UC Curation Center at the California Digital Library has developed a "paid-up" cost model for long-term digital preservation that allows for a single up-front payment to cover ongoing preservation costs indefinitely. The model abstracts preservation activities into 10 high-level cost components and defines three cost functions to estimate total costs over time: cumulative pay-as-you-go costs, discounted pay-as-you-go costs, and a paid-up price that assumes an up-front payment earning interest. This approach aims to address budget constraints by offering a one-time financial commitment for permanent digital preservation.
- Cost and pricing models for shared IT services across universities must balance financial goals like cost recovery with openness and reasonableness for users.
- Costs are determined on an incremental, partial, or full basis, while price is set based on cost recovery goals and what users will accept.
- Accurately determining costs is challenging, as is estimating usage to set appropriate prices that achieve cost recovery without undue risk. Flexibility in pricing approaches can help manage this risk.
IT organizations need financial transparency to show business stakeholders the costs of specific IT services. This document outlines five steps to achieve financial transparency: 1) create an inventory of business and technical services, 2) calculate cost models for each service, 3) identify metrics to measure service consumption, 4) collect and analyze cost and usage data, and 5) benchmark costs against industry peers. Financial transparency allows IT to reduce costs, improve services, and demonstrate the value provided to the business.
BMC Service Cost Management provides transparency into the full costs of delivering IT services through comprehensive service cost modeling and analytics. It collects cost and usage data from various sources, builds multi-dimensional models of service costs, and generates reports to provide visibility into drivers of costs and consumption across the organization. This enables more accurate chargebacks to business units as well as optimization of spending through informed decision-making about high and low value services.
The document discusses the importance of financial transparency for organizations considering moving IT services to the cloud. It argues that to determine which services can be moved cost-effectively, organizations need to understand the current costs of delivering specific services. A 5-step process is outlined to achieve financial transparency: 1) Inventory services and costs, 2) Build cost models, 3) Identify service utilization, 4) Provide user bills, 5) Analyze cost-benefit of cloud options. Financial transparency is presented as key to making informed decisions about cloud computing cost-effectiveness.
This document summarizes a service offered by BMC to transform an organization's service catalog. The service aims to define critical business and technical services, describe key services for the catalog, develop a service catalog management process, and provide a roadmap for portfolio management. Doing so will provide visibility into services, define services needed for cloud and IT initiatives, foster a service-oriented mindset, and lay the foundation for business value and customer satisfaction. The service involves an initial 8-10 week engagement to identify services, design the catalog data model, and provide a roadmap for future versions of the expanded catalog.
The BMC IT Business Management Suite is an integrated solution that provides CIOs and IT leaders visibility and control over the business aspects of running an IT organization. It supports centralized management of IT financials, vendors, projects, activities, personnel, and compliance. The suite delivers transparency and enables improved business alignment, reduced costs, and increased business value. It consists of applications that manage costs, resources, projects, finances, suppliers, and regulatory compliance.
The document summarizes a BMC software solution called BSM for IT Business Management. It provides centralized management of IT finances, projects, suppliers, activities, and compliance to give leadership visibility into costs and improve business alignment. Key features include transparency into IT costs, prioritizing projects based on business goals, managing supplier relationships, automating compliance activities, and improving financial planning. Case studies show customers reducing costs by 50% with improved accuracy and control over their IT operations.
This document provides a guide to the typical source data needed for standard reporting in Apptio's Cost Transparency and Business Insights modules. It lists data sources for various types of financial, infrastructure, application, project, and human resources data. The data sources are categorized as required, recommended, or optional depending on whether they are minimally needed or can provide additional granularity. The purpose is to help customers understand what data should be collected or connected to Apptio to facilitate effective reporting and analysis.
This document discusses automating IT cost transparency using the Apptio software as a service offering. It provides an overview of the benefits of IT cost transparency, such as identifying cost savings opportunities and improving scenario planning and decision making. The Apptio solution allows users to model IT costs and relationships visually, import data from multiple sources, and gain insights through interactive reporting, analytics, and scenario analysis. This helps IT organizations optimize costs and communicate value to the business.
Letter and Document Automation for Bonterra Impact Management (fka Social Sol...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on automated letter generation for Bonterra Impact Management using Google Workspace or Microsoft 365.
Interested in deploying letter generation automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
Manage and optimize your license adoption and consumption with SAM4U, an SAP free customer software asset management tool.
SAM4U, an SAP complimentary software asset management tool for customers, delivers a detailed and well-structured overview of license inventory and usage with a user-friendly interface. We offer a hosted, cost-effective, and performance-optimized SAM4U setup in the Skybuffer Cloud environment. You retain ownership of the system and data, while we manage the ABAP 7.58 infrastructure, ensuring fixed Total Cost of Ownership (TCO) and exceptional services through the SAP Fiori interface.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Building Production Ready Search Pipelines with Spark and MilvusZilliz
Spark is the widely used ETL tool for processing, indexing and ingesting data to serving stack for search. Milvus is the production-ready open-source vector database. In this talk we will show how to use Spark to process unstructured data to extract vector representations, and push the vectors to Milvus vector database for search serving.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
Presentation of the paper "Trusted Execution Environment for Decentralized Process Mining" given during the CAiSE 2024 Conference in Cyprus on June 7, 2024.
Your One-Stop Shop for Python Success: Top 10 US Python Development Providersakankshawande
Simplify your search for a reliable Python development partner! This list presents the top 10 trusted US providers offering comprehensive Python development services, ensuring your project's success from conception to completion.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Ocean lotus Threat actors project by John Sitima 2024 (1).pptxSitimaJohn
Ocean Lotus cyber threat actors represent a sophisticated, persistent, and politically motivated group that poses a significant risk to organizations and individuals in the Southeast Asian region. Their continuous evolution and adaptability underscore the need for robust cybersecurity measures and international cooperation to identify and mitigate the threats posed by such advanced persistent threat groups.
Dive into the realm of operating systems (OS) with Pravash Chandra Das, a seasoned Digital Forensic Analyst, as your guide. 🚀 This comprehensive presentation illuminates the core concepts, types, and evolution of OS, essential for understanding modern computing landscapes.
Beginning with the foundational definition, Das clarifies the pivotal role of OS as system software orchestrating hardware resources, software applications, and user interactions. Through succinct descriptions, he delineates the diverse types of OS, from single-user, single-task environments like early MS-DOS iterations, to multi-user, multi-tasking systems exemplified by modern Linux distributions.
Crucial components like the kernel and shell are dissected, highlighting their indispensable functions in resource management and user interface interaction. Das elucidates how the kernel acts as the central nervous system, orchestrating process scheduling, memory allocation, and device management. Meanwhile, the shell serves as the gateway for user commands, bridging the gap between human input and machine execution. 💻
The narrative then shifts to a captivating exploration of prominent desktop OSs, Windows, macOS, and Linux. Windows, with its globally ubiquitous presence and user-friendly interface, emerges as a cornerstone in personal computing history. macOS, lauded for its sleek design and seamless integration with Apple's ecosystem, stands as a beacon of stability and creativity. Linux, an open-source marvel, offers unparalleled flexibility and security, revolutionizing the computing landscape. 🖥️
Moving to the realm of mobile devices, Das unravels the dominance of Android and iOS. Android's open-source ethos fosters a vibrant ecosystem of customization and innovation, while iOS boasts a seamless user experience and robust security infrastructure. Meanwhile, discontinued platforms like Symbian and Palm OS evoke nostalgia for their pioneering roles in the smartphone revolution.
The journey concludes with a reflection on the ever-evolving landscape of OS, underscored by the emergence of real-time operating systems (RTOS) and the persistent quest for innovation and efficiency. As technology continues to shape our world, understanding the foundations and evolution of operating systems remains paramount. Join Pravash Chandra Das on this illuminating journey through the heart of computing. 🌟
Unlock the Future of Search with MongoDB Atlas_ Vector Search Unleashed.pdfMalak Abu Hammad
Discover how MongoDB Atlas and vector search technology can revolutionize your application's search capabilities. This comprehensive presentation covers:
* What is Vector Search?
* Importance and benefits of vector search
* Practical use cases across various industries
* Step-by-step implementation guide
* Live demos with code snippets
* Enhancing LLM capabilities with vector search
* Best practices and optimization strategies
Perfect for developers, AI enthusiasts, and tech leaders. Learn how to leverage MongoDB Atlas to deliver highly relevant, context-aware search results, transforming your data retrieval process. Stay ahead in tech innovation and maximize the potential of your applications.
#MongoDB #VectorSearch #AI #SemanticSearch #TechInnovation #DataScience #LLM #MachineLearning #SearchTechnology
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
3. In today’s era of technology enabled business
innovation, IT organizations are challenged by
business users who are demanding increased
agility and responsiveness from IT to stay
competitive. CIOs need to allocate more of
their scarce IT resources for innovation and
modernization to meet this demand, and
re-position IT as a business partner.
To make IT organizations more efficient and create
head room for innovation, CIOs are increasingly
looking at a structural transformation – one that
addresses both rationalization of application
portfolios and the industrialization of the end-to-
end operating model. We call this the Industrial
Model for IT.
Access to actionable information is vital to
steer this transformation, but is often missing,
incomplete or fragmented in most IT organizations.
Commercially available tools too do not effectively
address the information needs of a CIO driving
such a transformation.
Links is a Capgemini solution specifically built to
help CIOs get easy, consolidated access to the
right information on all vital parameters that impact
the overall efficiency of an IT organization, and set
up the right KPIs to steer change. It is based on
hard experience gained through our engagements
with CIOs – helping them transform their IT to an
Industrial Model.
3
Ready2SeriesLinks
4. Links CIO Performance Dashboard4
Links is an elegant, software-as-a-service (SaaS) solution
that not only gets you the right level of information, but
also helps you identify your transformation levers, and
track the effectiveness of actions you put in place. Its rich
visualization capabilities & graphics-oriented approach
will make understanding your IT characteristics easier.
Links uses nearly 100 benchmarks (collated from various
industry sources, including our own experience and
repository of best practices) to compare and track your
organization’s performance data with industry good practices.
This comparison helps you to quickly understand the
strengths and weaknesses of your IT and identify areas of
maximum improvement so that you can put in place specific
transformation actions to close the gaps in your performance.
One set of benchmarks analyzes your application
portfolio and measures how it contributes to business
agility, its cost efficiency and its inherent level of
risk. A second set of benchmarks analyzes your
organizational and operational aspects and measures
the level of efficiency at which you are operating.
Links comes ready with a set of KPIs covering aspects
related to time to market, costs, quality and risks. KPIs
can be used to view performance by IT or business
units or by suppliers, allowing comparisons between
entities. On top of this, specific new KPIs can be easily
set up based on your transformation objectives.
What if a single dashboard gave
you all the data you needed to raise
your performance?
Links helps you set up a CIO
Performance Dashboard that will
help you find answers to:
• What are the strengths and weaknesses of
our IT?
• What are our most viable
rationalization opportunities?
• How will our project roadmap impact
our portfolio?
• How can we align our IT spend to
business priorities?
• How can we control Shadow IT?
• Are our sourcing decisions aligned to
our priorities?
• What are the levers to improve
operational efficiency?
• What KPIs should we measure, and for
what benefits?
5. 5
Get actionable information at the
click of a button
Links puts you in control of your data, and gives you
flexibility. You might want to analyze specific
parameters, get a big picture view, drill down into
details, or mix parameters and build appropriate
actions. Links provides three tiers of access to information,
allowing successive levels of detailing as desired.
1. Dynamic visualization of your IT
The most innovative feature of Links is the visualization of your
IT organization, rendered using interactive “Bubble Graphs”,
giving you instant access to its key characteristics. Each
application is represented as a bubble, the size of which can
vary based on selectable criteria (e.g. FTE, ticket volume, TCO,
etc.). Each application attribute used for analysis is assigned
a different color to distinguish it (e.g. criticality, complexity,
technology, level of risk, application usage, package vs.
bespoke vs. SaaS, etc.).
You can create different views of the portfolio dynamically for
custom analysis - grouped either by IT domains or business
domains or main suppliers. You can also download these
custom views as visual graphs (Treemaps) or lists for further
analysis & actions.
There are also pre-set scenarios to make often-used analyses
easily accessible – as examples, what are the application
candidates for decommissioning, move to the cloud and the
most risky applications.
Bubble Graphs help you get a fresh
perspective of your IT
Dynamic visualization enables you to “slice and dice”
your data as you want, to create different views for
analyses and inferences to trigger actions. Whether
you want a bird’s-eye view of your entire IT estate,
to narrow it down to a specific grouping, or mix
and match the characteristics you want to analyze
- you have the choice. As a use-case, if you would
like to isolate and view applications with the lowest
criticality, least number of users and low activity, so
that you can make a case for decommissioning with
the respective business owner, it can be done in as
little as three clicks!
Ready2SeriesLinks
6. Links CIO Performance Dashboard6
Your IT and its performance – dynamically rendered like never before.
View showing split of applications by IT domains; the colors
indicate the level of criticality of the application whereas the size
of the bubble indicates the number of FTE working on it
View showing Scatter Graph; the colors indicate the business
domains, while the axes measure the business needs
adequacy of the application in relation to its TCO
View showing split of applications by age; the colors
indicate the main technology used whereas the size of the
bubble indicates the number of tickets opened in the last
12 months
View showing KPI performance by IT domain; different KPIs can be
chosen from a menu and scrolled through
7. 2. Benchmark Reports for the “Big
Picture” view of the health of your IT
In essence, the benchmark reports are a summation of the
detailed analysis of data on applications, organizations and
costs. There are two types of benchmark reports that can be
auto-generated on Links.
The first Benchmark Report is a result of application
portfolio analysis, and is presented in the form of “Profiling
Wheels”. Each Profiling Wheel tracks different data points that
impact a specific parameter – business agility, cost efficiency
and risk. Each data point is compared with a specific
benchmark and scored on a scale of 1 (worst) to 10 (best) to
arrive at the average score for the parameter. Any score below
5 is indicated in red, and warrants remedial actions to improve
the score.
The second Benchmark Report is a result of industrialization
analysis, using nine “Efficiency Levers” - each of which
contributes to operational excellence and sustains IT
performance. A pre-defined set of data points is measured
for each of the nine Efficiency Levers we have identified. Each
data point is compared with a specific benchmark and scored
on a scale of 1-100. Average efficiency scores are computed
for each lever and the overall IT organization. Any score below
50 warrants remedial actions to improve the score.
These benchmark reports can be generated at pre-
determined intervals after a data refresh, and can be reliable
indicators of the effectiveness of transformation actions.
Make the maximum impact where
it counts. Benchmarks help you
improve Time to Market, Total Cost of
Ownership and Quality of Service
On the application portfolio, these usually lead to
rationalization actions to improve the business fit
of applications, reduce the level of customization,
reduce application count, improve maintainability or
reduce the risk of unplanned downtime.
On the industrialization angle, these usually
lead to improvement actions aimed at reducing
organizational complexity, improving alignment
between build and run teams, improving
productivity, formalizing services and supplier
consolidation for better management of results and
lower costs.
7
Ready2SeriesLinks
8. Links CIO Performance Dashboard8
How does your IT support business performance?
Business agility wheel
How is the application portfolio
contributing to business performance ?
Modernization &
main techno
tendencies
10
5
0
Usage of
Agile
life cycle
Package
Usage
alignment
with Business
needs
Project
investment
alignment
with
Business
challenges
SI Dynamism
Incident
management
efficiency
Change
Request
management
efficiency
Demand
quality
IT orga and
Business orga
alignment
Mix of Package
based apps vs. bespoke
Usage of SaaS
solutions
Portfolio
refresh
IT Spend
on
Critical
applications
Functional
adequacy
8% of applications use new market
tendencies (benchmark 10%)
7,5/10 average VDAS alignment
(benchmark 5)
7,3/10 average VDAS alignment
(benchmark 5)
2/10 average VDAS alignment
(benchmark 5)
Comment to be adapted
49% of projects budget vs total
budget (benchmark 40%)
4,3/5 as average functional
adequacyof critical apps
(benchmark 3)
19% of applications are created or
deleted each year (benchmark 8%)
1% of applications are Saas based
(benchmark 10%)
19% of applications are package
based (benchmark 41%)
49% of change request backlog
(benchmark 20%)
4% of incident backlog (benchmark
5%)
3,5/5 as average demand quality
(benchmark 3)
53% of resources working on
projects & enhancements of critical
applications (benchmark 30%)
5,3
/10
10
5
0
Instability
Security
Risk
People
dependency
DRP coherence
Robustness
Risk
Technical
Obsolescence Risk
Maintainability
Risk
3,9
/10
30% of critical applications are in
the DRP (benchmark 80%)
41% of critical apps have a
high or very high risk of Technical obsolescence
(benchmark 15%)
20% of critical apps have a high or
veryhigh risk of Robustness
(benchmark 15%)
19% of critical apps have a high or
veryhigh risk of Maintainability
(benchmark 15%)
2% of critical apps have a high or
veryhigh risk of Instability
(benchmark 15%)
28% of critical apps have a high or
veryhigh risk of HR (benchmark
15%)
32% of critical apps
have a high or very
high risk of Security
(benchmark 15%)
Package Usage
alignment with
Business needs
10
5
0
Project
investment
alignment with
Business
challenges
IT orga
and Business
orga alignment
Code Quality
on sample
Demand quality
IT Spend on
Critical applications
Usage of
SaaS solutions
Customization
of the package
based apps
Age
Portfolio
Fragmentation
Critical mass
on technologies
Net
reduction
of number
of Apps
Decommissioning
plan impact on
complexity
and
maintainability
Mix of
Package
based
apps vs.
bespoke
5% of small applications
(benchmark 40%)
98% of resources working on
technologies with critical mass >30
FTE (benchmark 80%)
-19% of reduction of the total
number of applications over 2 years
(benchmark 10%)
7% complexityand -10%
maintainabilitytouched by
decommissioning plan (benchmark
59% of average customization for
package bases applications
(benchmark 20%)
5,6 years of average age
(benchmark 10)
3,5/5 as average demand quality
(benchmark 3)
53% of resources working on
projects & enhancements of critical
applications (benchmark 30%)
Comment to be adapted
7,5/10 average VDAS alignment
(benchmark 5)
2/10 average VDAS alignment
(benchmark 5)
Not measured
19% of applications are package
based (benchmark 41%)
1% of applications are Saas based
(benchmark 10%)
4,6
/10
Cost efficiency wheel
How is the application portfolio
contributing to cost efficiency ?
Level of risk wheel
What is level of risk inherent in the
critical applications?
How efficient is your IT?
33
Average
ICT
36
Pyramid
management
19
Sourcing model
37
Industrialization
27
Engagement
model
35
Internal delivery
model
52
AD Lifecycle
58
AM Lifecycle
24
Mutualization
27
Consolidation
Current Levels of Efficiency
0
20
40
50
60
80
67
81
82
76
83
81
88
80
68
78
100
Target Levels of Efficiency
9. 3. Detailed reports for deeper insights
on your IT
To help you analyze data points contained in the benchmark
reports, Links provides nearly 120 innovative, graphical
views of your application portfolio characteristics and a
detailed report on 31 factors that impact organizational
efficiency. These reports help you get deeper insights into your
assets, identify vulnerabilities & develop potential actions to
address them.
Application portfolio analysis reports cover a wide set
of application characteristics like size, age, technology,
complexity, obsolescence, maintainability, etc. with specific
focus on critical applications. The risks in the portfolio are
analyzed based on risk factors like security, robustness, HR
dependence, technology obsolescence, etc. We also assess
the level of adoption of major technological trends like Cloud,
Analytics, Mobility, etc.
Industrialization analysis reports cover efficiency factors like
consolidation of teams for critical mass and amortization
of costs; mutualization of high value resources (architects,
project managers); application maintenance & development;
team structures and work distribution; alignment of KPIs
across the delivery chain; industrialization of tools &
processes; how external suppliers are used; and HR aspects
like role distribution, team seniority, and costs.
Uncover and address low
performance
The granularity of data collected for application
portfolio analysis is at the level of individual
applications. This helps you identify specific,
targeted rationalization actions on a discrete
application or a set for tangible benefits.
The granularity of data collected for industrialization
analysis is mainly at the level of the basic building
blocks of your IT organization. This helps you
understand the differences in their operational
practices and performance and enables you to
identify levers for consolidation, specialization of
functions, and specific performance indicators for
each unit.
9
Ready2SeriesLinks
10. Links CIO Performance Dashboard10
Dynamism levels (spend on projects) of
applications across business domains
Complexity levels of applications across IT domains
Your applications landscape, laid out for analysis
Treemaps are used to depict the application landscape. Each block represents an application, and different colors are used to show analysis elements (e.g. criticality,
complexity, technology, etc.). The size of each block represents the size of the application (e.g. # of FTE) and they can be grouped by different categories (IT domain,
business domain, suppliers, etc.)
Risk scorecard to identify the main risk factors and their magnitude Portfolio IT Spend Analysis helps align project and KLO spend to the
business value of the application
IT scorecard per risk factor Gap analysis between ideal pattern and actuals
Budget breakdown
Global IT E&C CHP M&S BELUX
0%
% Projects
% CR
% Incidents
% Projects pattern
% Incidents + CR
pattern
20%
40%
60%
80%
100%
# applications per risk level
19 5
1345
35
45 17
1126
2
26
Robustness
Maintainability
Technical Obsolescence
Instability
People dependency
Security
15010050050100150200250300
Highly
Vulnerable
Vulnerable
Concerning
No issue
Low
11. We can help you get started -
quickly
Links helps collate data from your pre-existing sources,
augment it for completeness through smart forms into a data
cube, and validate it to ensure accuracy.
We provide a hosted solution using a private, dedicated SaaS
platform with an assured 99.0% availability that gives you
secure, reliable access to your information when you need
it. It is scalable and can handle most IT organizations’ needs.
A dedicated data cube is created allowing access only to
identified employees and the Capgemini administrator to
protect your confidential information.
We can also help you transform your IT to an Industrial Model
using our 6 weeks Assessment (6wA) methodology. We
provide a detailed transformation plan and the associated
business case in tune with your objectives and organizational
constraints – Links is used to underpin 6wA.
Links has already been used to set up the transformation
agenda for multiple clients across different sectors. Some of
them are shown below for reference.
11
Ready2SeriesLinks