The document provides instructions for troubleshooting various technology issues including wireless connectivity, mapped drives, creating folders, backing up documents and favorites, checking document properties, using Outlook, monitoring mailbox size, using webmail, troubleshooting interactive whiteboards, cropping pictures, and preventing viruses. It discusses verifying wireless switches are on, adding wireless connections, what mapped drives show, how to create and organize folders, how to back up files and favorites to external media, what document properties show, how to access and manage Outlook and webmail, common interactive board issues and solutions, how to locate and use the crop tool in Picture Manager, and top ways to prevent viruses like keeping definitions updated and not downloading risky files.
I hope this free "cheat sheets" are useful to my customers, clients and friends.
Bill McIntosh
School Vision Inc.
Phone : 843-442-8888
Email : WKMcIntosh@Comcast.net
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What all windows information a NHT should have.The basics of windows which are required to be performed and known by a proadvisor to troubleshoot the error.
I hope this free "cheat sheets" are useful to my customers, clients and friends.
Bill McIntosh
School Vision Inc.
Phone : 843-442-8888
Email : WKMcIntosh@Comcast.net
1.0 QuickBooks Fundementals : Day 02 Windows :2.1 windowsVeerendra Singh
What all windows information a NHT should have.The basics of windows which are required to be performed and known by a proadvisor to troubleshoot the error.
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I am an authorized Consultant for Dukane. This folder contains product information about the AV solutions from Dukane.
Bill McIntosh
Phone :843-442-8888
Email : WKMcIntosh@Comcast.net
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Bill McIntosh
Phone :843-442-8888
Email : WKMcIntosh@Comcast.net
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2. Making Wireless Work
Verify that the physical wireless switch is turned on.
Switch may be on the side or bottom of the computer
3. Adding a Wireless Connection
Start Connect To Show all connections
Right click on Wireless Network Connection and select Properties
Select Wireless Networks tab
Use Windows to configure my wireless
network settings should be checked
Select Add
4. Adding Wireless Continued
Enter the name of your network and the security key.
The security key will need to be
entered twice.
Click OK and OK to exit the
wireless properties window.
5. Mapped Drives
Mapped network drives will be visible when you open My Computer
Path to file on drive will show in the Address box
6. Creating Folders
Right click in the desired location and select New and
then Folder.
Click File on the menu
bar and then select
New and Folder.
You can create folders
within folders to
organize files.
7. Creating Folders
Click File on the menu
bar and then select
New and Folder.
You can create folders
within folders to
organize files.
8. Backing Up Documents
Open the My Documents folder.
Click Edit on the menu bar and choose Select All
(The documents and files in the folder will be
highlighted)
Right click on any item in the folder and choose Send
To
Select the desired media from the list: Writable CD or
DVD, thumb drive, or home file folder
10. Backing Up Documents
Click Edit on the menu bar and choose Select All
(The documents and files in the folder will be
highlighted)
11. Backing Up Documents
Right click on any item in the folder and choose Send To
Select the desired media from the list: Writable CD or DVD, thumb drive, or
home file folder
12. Backing Up Your Favorites
Open My Computer—Local Disk (C:)—Documents
and Settings—Your Name
Favorites will be one of the files in this folder. (It will
look like a star.)
Right Click on the star
and choose Send To
and select your
desired saving media.
13. Backing Up Your Favorites
Right Click on the star
and choose Send To and select desired saving media.
14. Document Properties
You can find information about files and documents
by right clicking on the icon and selecting Properties.
The Target box will show location
of the file or document.
The General tab will show the
file size
The Sharing tab will show
whether or not the file is shared.
The Security tab will show the
permissions assigned to the
document.
15. Outlook Overview
Outlook can be accessed only when your computer is
connected to the Fulton County network.
Monitor your folder size.
Open Microsoft Office Outlook
Right click on Mailbox-Teagle, Donia G.
Select Properties for Mailbox-Teagle, Donia G.
Select Folder Size toward the bottom of the screen
16. Outlook Overview
Open Microsoft Office Outlook
Right click on Mailbox-Teagle, Donia G.
Select Properties for Mailbox-Teagle, Donia G.
18. Monitoring Your Mailbox Size
The Total Size box tells how much data is stored on the
server.
Looking at the subfolders
will show you which
folders contain the most
data.
Sent Items are often
overlooked.
Personal Folders move files
to your hard drive and take them off of the exchange
server.
19. Webmail
Use Webmail when not connected to the FCBOE
network.
http://webmail.fultonschools.org
Logon using FCS UserID and Password
24. Activboard Troubleshooting
Searching for signal:
If all cables are connected, hold down the Fn key and
press F8 at the same time to tell the computer to talk to
the projector
25. The pen won’t work
You have a picture, but the pen won’t work.
Look at the flame in the upper left corner of the board
If it is not lit, the board is unplugged.
26. If there is a red line through the
board icon in the system tray:
The board is not connected.
Check to ensure the board has power and that the
board is connected to your computer.
27. If the pen is not aligned to the
cursor:
Calibrate the board
Right click on the board icon in the system tray
Hover the pen above the flame on the board until the
calibrate window appears.
28. How To Crop Pictures using Picture Manager
1. Click Start
2. Click Microsoft Office.
3. Click Microsoft Office Tools.
4. Click Microsoft Office Picture Manager
29. How To Locate Picture
1. Click the Adding Picture
Shortcut… link in the Picture
Shortcuts… Task Pane on the
left side of the Picture Manger window
30. How To Locate Picture
2. Locate and select the picture or folder Picture
3. Double click selected picture
31. Locate Crop Tool
The crop tool will remove distracting content from picture subject.
1. Click Edit Picture button
2. Click crop tool located to the left tool bar.
32. Crop Picture
Position the cropping tool over a cropping handle and then do one of the
following:
33. Crop Picture
1. To crop one side, drag the center handle on that side inward.
2. To crop equally on two sides at once, hold down CTRL as you drag the
center handle on either side inward.
3. To crop equally on all four sides at once, hold down CTRL as you drag a
corner handle inward.
4. On the picture toolbar, click ok.
Congratulations,
picture cropped!!!
34. Top Ten Ways to Prevent Viruses
1. Use an anti-virus program and keep the virus
definitions up to date
1. Fulton County uses LANDesk Anti-virus
2. Do not install programs like Limewire, Kazaa or
other peer to peer software. These programs contain
spyware.
3. Do not download free stuff like screen
savers, weather programs (Weatherbug), or Instant
Messengers. These programs have
trojans, malware, and spyware piggy-backed and
update without you knowing it.
4. Do not visit untrusted sites like
pornography, betting, or joke sites.
35. Top Ten Continued
5. Use email with built-in anti-virus protection
6. Do not open email attachments with extensions such as
.exe, .bat, .com, .shs, .vbs, .scr, .pif, .jse, .vbe. Picture files
with extensions like .jpg, .bmp, and .gif are usually fine.
7. Keep Windows updated
8. Use a browser other than Internet Explorer, such as
Mozilla Foxfire. Hackers tend to target IE.
9. Be careful clicking links on Facebook. Also, activities
such as Farmville can install spyware and other such
threats to your computer.
10. Proxy websites can be phishing sites and compromise
personal information. Hotel and coffee shop “hotspots”
can be examples of these.
36. Virus Definitions Up To Date?
Double click on the little gold arrow in the lower right
corner of the system tray.
Look at the date beside Virus Definitions to ensure
that it is recent.
Notify your Technology Specialist if the date is not
current.
38. Change Your Printer Selection
Click the down arrow next to the printer Name
to select a different printer.
39. Changing the Default Printer
1. Click Start
2. Select Printers and Faxes
3. Right click on your desired default printer and
choose Set as Default Printer.
4. Print jobs will be sent to default printer unless a
different printer is selected.