Buzzmonitor is the first tool with a unique report engine that allows analysts to create unlimited views of Social Data. Buzzmonitor covers the functionality of many other tools in one integrated platform.

1. BUZZMONITOR
The next generation of
Social Media Tools

2. E.life Group | Our Business Units
2004 2007 20122010

3. Mexico
Brazil
USA Spain Germany
Colombia
E.life Group | Where we are

4. E.life Group | Some of our customers

5. What is Buzzmonitor
1. LISTENING
Design any number of
customized reports and
organize them in folders.
Generate Dashboards
displaying any number
of charts and share them
with your team.
2. SOCIAL ANALYTICS
Measure the performance
of your Facebook page,
Youtube channel and
Twitter profile and
compare it with your
competitors.
3. SOCIAL CRM
Manage your customers’
interactions and track
conversation metrics on
your Twitter and
Facebook accounts.
4. SOCIAL BIG DATA
Using our exclusive text
mining technology
coupled with
GNIP/Twitter analyse
millions of data points
about any topic since
2006.
The first Business Intelligence tool for Social Data

6. Listening
Buzzmonitor allows the creation of unlimited reports through its exclusive report engine allowing cross-referencing,
filtering and grouping within more than 40 variables, including bio, comments, terms, brands, followers etc.
Social networks covered (+ millions of sites, blogs and forums):

7. Listening | Reports & Dashboards
Choose among 4 types of charts and
filter or group by tags, terms, sentiment,
gender, location, bio and other attributes.
All monitoring projects can be also
seen on dashboards and can be
shared with anyone from your team.

8. Dimension: Unique users
Any report can be also based on
unique users to give a much more
precise metrics for defining reach.
Beautiful online design
All colors of the reports can be
customized directly on the tool
without using any other add-on
which simplify the life of the user
Listening| Exclusive features
E-mail alerts
Buzzmonitor allows the users
to set e-mail alerts with specific
criteria and choose the list of
people that will receive.

9. Social Analytics
Social Analytics is the best way to analyze the performance of Social
Channels and compare them with competitors.
Social networks covered:

10. Social Analytics | Facebook Pages Performance
12 metrics: compare your Page performance
with any competitor’s pages. All this indicators
are made online and real time.
E-book: 12 essential indicators from Facebook.

11. Social Analytics | Buzzmonitor Youtube Analytics
A 10 metrics Analysis Report for your
Youtube Channel .
E-book: Youtube: 10 successful indicators.

12. Social Analytics | Twitter Performance
Buzzmonitor covers Twitter Followers
Evolution and TOP Retweets reports.

13. Social Analytics | Instagram
Buzzmonitor delivers 3 metrics from Instagram:
Followers Evolution, Engagement by Posts and
Profile Engagement.
* Until 3Quarter 2015 – available in Excel

14. Social CRM & Community Management
Post, Interact, classify and organize data from Facebook, Twitter and
Instagram profiles. Beautiful dashboards can also be created with
custom CRM metrics.
E-book: Strategic Social CRM.
Social Networks covered:

15. Social CRM | Unique features
Ticket Management: embedded workflow to
implement a full customer care via Social
Platforms.
Author history: records all interactions with
every customer.
Deep Profile for Twitter: discover what other
brands were mentioned by your users and
interact according to his/her preferences.
FAQ: configure most used answers for frequently asked questions
and improve the performance of your team.

16. Social CRM | Balanced Score Card
Buzzmonitor allows supervisors to evaluate
analysts through Balanced Score Cards.
Supervisors can design a form with specific
metrics and generate a score to her team
for a given period.

17. Thank you
www.getBuzzmonitor.com
@getBuzzmonitor