The document discusses disaster recovery planning and outlines Zendal Backup's services. It defines disaster recovery, identifies common threats, and recommends having backup plans for low, medium, and high-risk scenarios. It also highlights the importance of testing plans and outlines Zendal Backup's data center in Toronto, which offers redundancy, security, and worldwide connectivity to simplify backups for clients. Choosing the right cloud provider is key to meeting data protection and availability needs.

1. YOUR LOGO
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2. Things can always go worst!
Planning Disaster Recovery
Ivana Lukic
Igor Lukic YOUR LOGO
www.zendalbackup.com

3. AGENDA
1 What is a Disaster Recovery Plan?
2 Putting things together!
3 Current challenges facing Small Businesses
4 Zendal Backup Data Center in Toronto (Canada)
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4. YOUR LOGO
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5. YOUR LOGO
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6. What is a Disaster Recovery Plan?
 Disaster recovery is a series of actions to be taken in the event of
major unplanned outages to minimize their adverse effects, and get
back on track ASAP.
 Power Failure
 Underground cable disruption
 System administration mistakes
 IT Security Breach (virus,sabotage,Data theft/leak ..)
 Natural hazards
 The cleaning service who plugs in their vacuum cleaner in the wrong socket..
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7. Starting point
Identify and learn more about the day-by-day
 Identify how to continue  Meet with  Define leader who will
opérate on a physical employees/departments perform disaster recovery
disaster at your office. and debate whats critical or hire external company.
to keep the business
Example: set remote running. Example: CTO of the
Access for employees former company in team
and work from their home. Example: phones, billing with STAFF and external
data base, office files,etc company.
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8. YOUR LOGO
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9. BE REALISTIC
 Worst case scenario, your business
location is physically severed
damage/destroyed, no power, no
data, almost nothing works.
e
HIGH
imT
ry
 Business is running in limited mode,
ve
IT is working but one or more
co
Re
critical application isnt working.
MEDIUM
 Low factor risk, productivity loss on
minor data file loss, user needs to
re-do his/her work, or time
LOW consuming to recover file backup
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10. “Low” level examples
Fast recovery times
Human Factor / Hardware Counter measure
 User deletes some files (not critical)  Establish correct permissions
scheme, read-write,warn user where
 Hardware failure non critical ie: there arent backups performing ie:
Workstation failure, hub´s, printer, their desktop.
etc.  Document and identify hardware,
purchase redundant ítems such as
 Malware/Virus infection slowing down power supplys, switches, routers…
Pc, computer sluggish, etc  Pro-active security, block as much as
posible before infecting your network:
ie Firewalls, educate users..
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11. “Medium” level examples
Medium recovery time
Accidents / Natural Hazards Counter Measure
 Electrical dissruptions/High voltaje  Purchase an SAI or combine with
peaks electrical generator as fail-over
 Floods, Earthquakes, Tornados…  Research in our área if any of these
 Pandemic disease virus, ie:bird flu hazards occured, frequency, their
strenght,etc.
 Remote Access for critical
employees and use VPN technology.
(free)
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12. High levels of example
Slow recovery times
Wars / Terrorists / Nuclear leak Contramedida
 War / Civil War  Secure Staff first, then Migrate
 Terrorist attack servers to most neutral country with
no war records, political issues (as
 Nuclear leak much as possible) Secure backups
remote location
 Determine impact on our local
zone,secure backups remote
location.
 Distance of the leak, to determine if
we are in danger, remote access by
VPN, and live migration to another
location.
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13. Common failure % in Disaster Recovery plans
Fuente: Janco Associates 2011
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14. Simplify your plan
Converting the plan into reality…
Educate staff where to store files
Redundat hardware/backups
Checklist & Keep updating it
Plan B-backup in case A fails
Recover process through
your backup plans Test your time to
depending on the response with your
situation. staff.
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15. YOUR LOGO
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16. YOUR LOGO
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17. Choose Wisely your cloud provider…
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18. Data Center Zendal Backup (Toronto – Canada )
The most demanding level
Define the objectives
 Several TB of customer’ s data
are stored in place they trust.
 Zero Tolerance to data loss,
politicaly stable country.
 Needs to be available as service:
 24/7
 Connectivity Demands
 Stable broadband latency
worldwide
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19. Zendal Backup Disaster Recovery plan
• Carrier Data centre with • RAID 5 migrating to
ISO standards RAID 10 hot swap
• Neutral Political Country • Real time replication
(Canada)
• Physical security • Cisco certified
Access (biometric) network
• Every redundancy
posible ;
• Routers • Encryption (Blowfish 448-
Electric supply bits)
• Generators • CRC check
• SAI´S • Own protocol
• Staff backup
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20. 1. Simplify your Backups online
 Continuos Backup
 File Versioning
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21. Web access
 Easy restore options
 Share big files using zendal backup
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22. Economical impact on IT downtimes
Its all about the money… $$$
 (PAST) 1997 – UPTIME 50%
 Smaller networks, not so many threats, still the
usage of FAX and phone was a preffered method of
communications
 (PRESENT) – UPTIME 99%
 So many interconnected systems worldwide, global
business, different time zones, computer threats
x10, people are dependent and cant work without
computers.
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23. ¿ Questions ?
IGOR LUKIC - @igorlukic
IVANA LUKIC - @zendalnet
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