It's not just operational processes that could benefit from joined-up thinking, cross-functional teams, and a holistic approach - I think these principles can also be applied to change initiatives. I've supported, led, and sponsored many projects and business transformations throughout my career. I've experimented with, endured, and embraced lots of different styles and approaches. Taking the best bits from each of them, here’s my top ten list of actions that I think make for a refreshing change programme. I hope you find it useful. Please use the following link to check out my full LinkedIn article that was inspired by a classic TV advert for Heineken: https://www.linkedin.com/pulse/business-transformation-what-refreshing-change-jon-stephenson-ktope/