Business skills training course aims to help you in, Spotting the trends quickly and effectively Assessing the needs of stakeholders Influencing the key people Increasing team creativity Inspiring your team Managing risks Exploiting opportunities By the end of this course you will be able to: Lead your team and achieve results Understand the relationship between stakeholders, clients, team members and you Influence people in the right direction Communicate effectively with team members Coach and develop your team so that they operate at their peak Think strategically and align your team with company’s mission Achieve results through people Call: 00971 4 3974905 WhatsApp:- 00971508530428 / 00971504130424 / 00971503068426 Email: mail@zabeelinstitute.ae

1. Business Skills
“The first responsibility of a
leader is to define reality.
The last is to say thank you.
In between the two, the
leader must become a serv-
ant and a debtor. That
sums up the progress of an
artful leader”
Max DePree

2. This course also aims to help you in
 Spotting the trends quickly and effectively
 Assessing the needs of stakeholders
 Influencing the key people  Increasing team creativity
 Inspiring your team  Managing risks
 Exploiting opportunities
Effective leaders have acquired a set of skills and developed behaviours that set
them apart from others. Successful leaders inspire and motivate people. They
have the ability to create a vision and transfer it to those around them. They
encourage hope, positivity, ambition and compassion. They are good communica-
tors; know about planning and more importantly they can manage people. While
all good managers are not leaders, all successful leaders certainly know how to
manage people.
Good leaders have strong values, defined goals and clear plans to achieve those
goals however they are pragmatic and embrace the change. Their flexible
approach allows them to change their strategy and even beliefs to deal with differ-
ent situation and unexpected developments especially in times of crisis. They are
good problem solvers and encourage creativity, confidence and determination in
their staff to overcome setbacks and problems.
Although skills are an important part of making a strong leader, it is the behav-
iour that often marks a successful leader. Great leaders show integrity, enthusi-
asm, determination, confidence and wisdom. They understand people’s needs
and group characteristics. They appreciate hard work and reward it accordingly.
Training Course
Description:
What does it take to become an
effective leader?
Is leadership a natural talent or
acquired skills?
Is management the same as
leadership?
What are the differences between
tactical and strategically planned
leadership styles?
If you are looking for an answer to
any of the above questions, then
you are in the right place. This
course offers effective skills and
practical solutions for successful
leadership. Detailed course mate-
rials, exercises and a comprehen-
sive action plan at the end of the
course will maximize your learning
and allows you to take full advan-
tage of these newly acquired skills
once back at work.

3. Course Content:
GOAL ORIENTATED THINKING
Effective leadership without defined goals and objectives is impossible. As a
successful leader you have to make it clear to your staff what are the common
goal of your organisation.
STRATEGY
You need a strategy to achieve your goals. A clear and comprehensive strategy
will prevent the team getting carried away with unimportant details and help
them focus on the main objective.
CENTRE OF THE NETWORK
Strong leaders are at the centre of organisations. They are capable of interacting
with a full circle of people, from staff to stakeholders. This interaction allows you
to identify needs and recognise opportunities.
INFLUENCE
Successful leaders understand the art of influence. They know who to influence
and how. Learning about different influence techniques to use on a verity of
people will not only increase your authority but also increase the chance of
success.
Lear�ing
Outcome
By the end of this course you will
be able to:
 Lead your team and achieve
results
 Understand the relationship
between stakeholders, clients,
team members and you
 Influence people in the right
direction
 Communicate effectively with
team members
 Coach and develop your team
so that they operate at their
peak
 Think strategically and align
your team with company's
mission
 Achieve results through people

4. LEADERSHIP STYLES
Some leaders have one leadership style which works in some situations but not
in others. Effective leaders however understand the value of pragmatism and
develop different styles of leadership suitable for changing environments. You
will learn about different styles of leadership and what style to use in different
situations and with different people.
DELEGATION
Effective delegation not only gives a leader more time to deal with more impor-
tant issues, it also increases team’s confidence in their abilities. Learn the rules
of effective delegation.
CREATIVE THINKING
You will learn how to brainstorm, inspire your team to become more creative,
encourage contribution and how to capture ideas and information.
RISK AND OPPORTUNITY MANAGEMENT
As a leader you need to identify risks promptly in order to deal with them effective-
ly and to prevent any future problems. Recognizing opportunities on time will
allow you to take advantage of situations successfully.
ACTION PLAN
At the end of this course you will create an action plan which will improve your
leadership skills.
MOTIVATION
AND QUESTIONING
TECHNIQUES
Motivation increases enthusiasm,
positive energy and productivity.
By understanding your team’s
vision you learn to motivate them
effectively. Using the right ques-
tioning techniques will also help
you in reaching to the bottom of
problems and encourage efficient
problem solving
DEVELOPING PEOPLE
As a strong leader you need to
understand your people’s perspec-
tive, their abilities and vision in
order to bring the best out of
them. Don’t forget that as a
successful leader you are a role
model and should live up to it.

5. Course
Materials:
The student would be provided
with lecture notes as handouts or
books whichever is appropriate to
the lecture. Recommended refer-
ence books or websites would be
suggested to the students for
further reading if the student
needs a deeper understanding of
the topics that are covered in the
class.
The philosophy behind leadership skills
t�aining course:
We have been running this course for many years and it has been quite success-
ful. We have implemented numerous changes and modification over the years
based on the feedback we have received from our delegates. The training materi-
als you receive are up-to-date based on the feedback we have collected.
The 1 or -2days course is designed to prepare the delegates for a leading role. We
usually get two kinds of delegates. Some have an office work, are quite busy and
have managers that are quite busy as well and they are sent to a training session
on leadership so they can take a leading role and offload some of the work their
boss had to do. Others have found themselves in a leading role, and now want to
master the art systematically so they can lead better.
The course is designed to accommodate both types by teaching them about
people personalities, bad leadership habits, and correct mentality. It is well
understood that being told what to do is not as effective as actually carrying it
out. Hence, the course uses extensive exercises to engage the delegates and put
them artificially in a similar situation at work. Their performance can be observed
by the tutor in this controlled environment and scored and evaluated based on
the instructions given. The tutor can easily provide feedback and emphasize
learning points and move on to the next topic. This way, the delegates have a
higher chance of learning and remembering the concepts thought.
Our experience shows that delegates who went through this course were extreme-
ly positive about their experience and also thought the course was more like a
coaching session were their needs were specifically addressed and they received
a tailored training session. Indeed this is the direct result of the design of the
course which is based on accelerated Learning and Modern Coaching Skills. Com-
prehensive instructions are given for tutors so they can walk through this course
to get similar results.

6. About Zabeel
Inter�ational
Zabeel Institute, established in
1988, is a leading Educational
and Training Institute for execu-
tives in Dubai & is accredited by
the Ministry of Education, UAE. We
offer training programs to profes-
sionals from various industries
like Administration, Engineering,
Construction, Projects, Accounts
and Finance, Management and
Languages etc.
Zabeel Inter�ational Advantage
 25 Years Experience in training Professional Executives
 Achiever of many QUALITY AWARDS for training from 1988 till date
 Qualified and Certified Trainers
 Sophisticated Lab with High end machines and Licensed software
 Certificates attested by the Ministry of Education, UAE
 Vast resource materials for reference & course materials
 Free online support for further assistance
 Free follow up orientation seminars, workshops and placement assistance
UNITED ARAB EMIRATES
MINISTRY OF EDUCATION
Bur Dubai | Karama | Al Qusais | Deira | Knowledge Village | Abu Dhabi | Sharjah | RAK
600 52 4448
Email : mail@zabeelinstitute.ae
Web : www.zabeelinstitute.aeSuite # 207, Apsara Super Market Building, Bank Street, Bur Dubai, Dubai, UAE.