The Tennessee Business Retention and Expansion Course is a one and a half day course which focuses on how to develop, implement and evaluate an effective retention and expansion program. Presentation from Laith Wardi, CEcD, President of ExecutivePulse,Inc.
This complimentary seminar brought together some of Toronto’s top experts in each of these essential fields. Sales executives from across Toronto listen to George Albert and learned how to attract that next top performer that will bring in the ‘A’ accounts everyone is targeting. (http://www.salesforlife.com)
This complimentary seminar brought together some of Toronto’s top experts in each of these essential fields. Sales executives from across Toronto listen to George Albert and learned how to attract that next top performer that will bring in the ‘A’ accounts everyone is targeting. (http://www.salesforlife.com)
Beyond the Gig Economy: How New Technologies Are Reshaping the Future of WorkThumbtack, Inc.
Thumbtack's newest economic report describes how skilled professionals are using new platforms to find new work and build their business – and their lives. Called “Beyond the Gig Economy: How New Technologies Are Reshaping the Future of Work,” this report explores how technology enables buyers and sellers of services to connect, moving the conversation beyond a one dimensional discussion of the so-called gig economy.
Presentation I've prepared for a number of upcoming conferences. It is based on more than 80 interviews with managers, heads of sustainability and CEOs.
Future of work An initial perspective by Andrew Curry of The Futures CompanyFuture Agenda
An initial perspective on the future of work by Andrew Curry of The Futures Company. This is the starting point for the global future agenda discussions taking place through 2015 as part of the futureagenda2.0 programme. www.futureagenda.org
Read the November 2009 newsletter to Fund members. This month's issue includes 2 new media outlets promoting Northeast Ohio's economic progress, an upcoming minority entrepreneurship conference, a profile of Vadxx, and more.
Manufacturing Momentum: The Dayton Region and BeyondCity of Dayton
Three presentations on the importance of American manufacturing. On October 23, Dayton City Commissioner Nan Whaley served as moderator for the Third Annual Dayton Region Manufacturing Forum, entitled "Manufacturing Momentum: The Dayton Region and Beyond." The latest technical innovations in manufacturing and tooling were presented at the Advanced Manufacturing Technology Show at the Dayton Airport Expo Center on October 23 and 24, 2013.
Speakers:
Scott Paul | President, Alliance for American Manufacturing
John Leland | Director, University of Dayton Research Institute
Alan Shaffer | President & Chief Executive, Dayton Progress
Read the November 2009 newsletter to Fund members. This month's issue includes 2 new media ventures sharing positive stories about Northeast Ohio, an upcoming conference for minority entrepreneurs, a profile of Vadxx energy, and more.
The Tennessee Business Retention and Expansion Course is a one and a half day course which focuses on how to develop, implement and evaluate an effective retention and expansion program. Presentation from Jamie Stitt, Deputy Assistant Commissioner of Business Development for the State of Tennessee's Department of Economic and Community Development.
Changing consumers and competition are providing 21st century commercial districts with exciting opportunities for innovative retail, services, hospitality, housing and work space. These changes provide opportunities for new products and services that complement downtown’s history, unique character and sense of place. An understanding of the market is a prerequisite for evaluating the economics of these opportunities. This session will provide instruction on how a community study group can use the Downtown and Business District Market Analysis toolbox (http://fyi.uwex.edu/downtown-market-analysis/) to create a forward-thinking economic development roadmap. Participants will be “put to work” through exercises related to trade area determination, demographics and lifestyle analysis, survey and focus group techniques, and business demand/supply analyses. Participants will learn how these tools can lead to business retention, expansion, recruitment, and other action steps. Examples of how various communities are using the toolbox will be discussed.
Beyond the Gig Economy: How New Technologies Are Reshaping the Future of WorkThumbtack, Inc.
Thumbtack's newest economic report describes how skilled professionals are using new platforms to find new work and build their business – and their lives. Called “Beyond the Gig Economy: How New Technologies Are Reshaping the Future of Work,” this report explores how technology enables buyers and sellers of services to connect, moving the conversation beyond a one dimensional discussion of the so-called gig economy.
Presentation I've prepared for a number of upcoming conferences. It is based on more than 80 interviews with managers, heads of sustainability and CEOs.
Future of work An initial perspective by Andrew Curry of The Futures CompanyFuture Agenda
An initial perspective on the future of work by Andrew Curry of The Futures Company. This is the starting point for the global future agenda discussions taking place through 2015 as part of the futureagenda2.0 programme. www.futureagenda.org
Read the November 2009 newsletter to Fund members. This month's issue includes 2 new media outlets promoting Northeast Ohio's economic progress, an upcoming minority entrepreneurship conference, a profile of Vadxx, and more.
Manufacturing Momentum: The Dayton Region and BeyondCity of Dayton
Three presentations on the importance of American manufacturing. On October 23, Dayton City Commissioner Nan Whaley served as moderator for the Third Annual Dayton Region Manufacturing Forum, entitled "Manufacturing Momentum: The Dayton Region and Beyond." The latest technical innovations in manufacturing and tooling were presented at the Advanced Manufacturing Technology Show at the Dayton Airport Expo Center on October 23 and 24, 2013.
Speakers:
Scott Paul | President, Alliance for American Manufacturing
John Leland | Director, University of Dayton Research Institute
Alan Shaffer | President & Chief Executive, Dayton Progress
Read the November 2009 newsletter to Fund members. This month's issue includes 2 new media ventures sharing positive stories about Northeast Ohio, an upcoming conference for minority entrepreneurs, a profile of Vadxx energy, and more.
The Tennessee Business Retention and Expansion Course is a one and a half day course which focuses on how to develop, implement and evaluate an effective retention and expansion program. Presentation from Jamie Stitt, Deputy Assistant Commissioner of Business Development for the State of Tennessee's Department of Economic and Community Development.
Changing consumers and competition are providing 21st century commercial districts with exciting opportunities for innovative retail, services, hospitality, housing and work space. These changes provide opportunities for new products and services that complement downtown’s history, unique character and sense of place. An understanding of the market is a prerequisite for evaluating the economics of these opportunities. This session will provide instruction on how a community study group can use the Downtown and Business District Market Analysis toolbox (http://fyi.uwex.edu/downtown-market-analysis/) to create a forward-thinking economic development roadmap. Participants will be “put to work” through exercises related to trade area determination, demographics and lifestyle analysis, survey and focus group techniques, and business demand/supply analyses. Participants will learn how these tools can lead to business retention, expansion, recruitment, and other action steps. Examples of how various communities are using the toolbox will be discussed.
The Tennessee Business Retention and Expansion Course is a one and a half day course which focuses on how to develop, implement and evaluate an effective retention and expansion program. The course included these interactive case studies.
Soaring to Success with Business Retention & Expansion, a presentation given by Grady Batchelor at the Economic and Community Development Institute (ECDI) at Auburn University
The Tennessee Business Retention and Expansion Course is a one and a half day course which focuses on how to develop, implement and evaluate an effective retention and expansion program. Presentation from Jennifer Hagan-Dier, MEP Director at UT Center for Industrial Services.
Supercharging Business Retention and Expansion with Social MediaAtlas Integrated
With majority of businesses online, EDOs cannot afford not to connect through social media. A key tool to support local businesses, social media allows economic developers to connect with owners, stay up to date on news impacting the business and discover opportunities to help companies expand locally. Discover how to super charge your organization's BRE program using social media.
Drill Down is an economic development tool designed for jurisdictions with limited staff and/or capacity to conduct business retention and expansion programming
Is the next Uber coming your way?
CxOs are on high alert for competitors coming out of nowhere. Prepare for disruption – read the Global C-suite study.
Redefining Boundaries - Insights from IBM's Global C-suite Study 2015
So how are C-suite executives (CxOs) tackling the threat of competition from companies in other sectors or with very different business models? Our latest study explores what they think the future holds, how they’re identifying new trends and how they’re positioning their organizations to prosper in the “age of disruption.”
What is the price of an hour of leisure An hour of nonmarket wo.docxalanfhall8953
What is the price of an hour of leisure? An hour of nonmarket work? What does it mean to say that leisure is a normal good? Why doesn’t the market supply curve for labor bend backward?
If work provides disutility, why do people ever engage in either market work or nonmarket work?
What can cause the demand for a resource to shift?
What does it mean to say that the demand for a resource is a derived demand? Why does the supply curve of a resource slope upward?
Why does the division of resource earnings into economic rent and opportunity costs depend on the resource owner's elasticity of supply?
Your response should be at least 75 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
McEachern, W. A. (2012). ECON Micro 3 (3rd ed.). Mason, OH: South-Western.
Case StudiesCase Studies
LABOR MARKETS AND LABOR UNIONS
Case Study 12.1: Winner-Take-All Labor Markets
Each year Forbes magazine lists the multimillion-dollar earnings of top entertainers and professional athletes.
Oprah Winfrey has made that list each year for more than two decades. Her annual income adds up. With wealth
now in the billions, she ranks among the world’s richest people. Entertainment and pro sports have come to
be called winner-take-all labor markets because a few key individuals critical to the overall success of an
enterprise are richly rewarded. For example, the credits at the end of a movie list a hundred or more people directly
involved in the production. Hundreds, sometimes thousands, more work behind the scenes. Despite a huge cast
and crew, the difference between a movie’s fi nancial success and failure depends primarily on the performance of just a few critical people—
the screenwriter, the director, and the lead actors. The same happens in sports. In professional golf tournaments, attendance and TV ratings are
signifi cantly higher with Tiger Woods in the mix. In professional basketball, LeBron James has been credited with fi lling once-empty seats and
boosting the value of his team by $160 million. Thus, top performers generate a high marginal revenue product.
But high productivity alone is not enough. To be paid anywhere near their marginal revenue product, there must be an open competition
for top performers. This bids up pay, such as the $20 million per movie garnered by top stars—about 2,000 times the average annual acting
earnings of Screen Actors Guild members. Simon Cowell reportedly earned $36 million judging American Idol in his fi nal contract year; he was
expected to leave that show to develop a new one that could earn him twice as much. In professional sports, before the free-agency rule was
introduced (which allows players to seek the highest bidder), top players couldn’t move on their own from team to team. They were stuck with
the team.
Afton Chemical & Scott Miller: The Renaissance in U.S. ManufacturingAfton Chemical
U.S. Manufacturing has faced decline over the past 20+ years, yet is still central to American economic performance in the future
Technological changes have been a driving force for disruption. Now, however, technology is creating avenues for U.S. manufacturers to boost their productivity, agility, and global competitiveness
Capturing these opportunities will require new capabilities from firms as well as coherent government policies that focus on the future instead of trying to re-create the past
The US–China high-tech competition is modernizing American industries: an int...Keith Krach
Keith Krach, chairman of the Center for Tech Diplomacy at Purdue, was recently spotlighted by Kearney Consulting as a preeminent technology diplomat.
“The idea of competing with China as an alliance of value-driven democracies has gained tremendous momentum over the past four years through the architecting efforts of Keith Krach,” Kearney’s Drew DeLong notes in a new white paper.
Click here to view the whole white paper.
Keith Krach is an global CEO, Silicon Valley innovator, philanthropist and public servant, noted for bringing transformational leadership to multiple sectors, including robotics, engineering, commerce, education, philanthropy, economic statecraft and even the way people sign. Krach most recently served as Under Secretary of State, as the nation’s top economic diplomat leading America’s economic diplomacy portfolio and having the rare distinction of being unanimously confirmed by the U.S. Senate. He is also the former Chairman of the Purdue Board of Trustees and recruited sitting Governor of Indiana, Mitch Daniels, to be the 12th President.
Below is link to our monthly newsletter BEACON (BE-A-CONsultant)
June Edition
.
Happy Reading!
Highlights:
Retail Industry Analysis
Analysis of Infosys Consulting
Consulting World News and
June Edition's Quiz
.
http://bit.ly/12jec69
Manufacturing is experiencing a crisis of confidence in the United States. Americans view the manufacturing sector in the U.S. as fragile and unstable.
The average lifespan of a company is now less than 20 years. Work is being redefined and how we increase productivity, manage talent, and develop skills over the next 5 years will be completely different than the last 20. As we move into the 4th industrial revolution - defined by the use of data automation and machine learning - the need to embrace new technologies and design work around people has never been greater. In a first of its kind, this research-focused presentation shares where investment is going in WorkTech and outline the emerging trends that are redefining how companies embrace the new world of work.
Top 10 small business trends for 2009 from Emergent Research. Includes economic, demographic and technology trends and shifts.
Presentation more detailed than live version to make it more self-explanatory
Researching Community PartnershipsSix-Article Annotated Bibliogr.docxmackulaytoni
Researching Community Partnerships
Six-Article Annotated Bibliography
Summarize
The Grow, Hamm, & Lee’s “The Debate over Doing Good”
(found below).
Use Google Scholar to find at least five additional, reputable articles to review as background information on community partnerships and community organizations.
Review each of the six articles you found and summarize them based on the following criteria:
The name of the author and article,
The purpose of the article,
The problem addressed,
The population addressed, and,
The results of the article.
Your review should include all six articles. You should provide a 100-150 word paragraph for each source addressing the each of the four key ideas in your summary. Each article should also include a reference citation in APA format.
The Grow, Hamm, & Lee’s “The Debate over Doing Good”
Some companies are taking a more strategic tack on social responsibility. Should they?
It'
s
8:30 a.m. on a Friday in July, and Carol B. Tome is starting to sweat. The chief financial officer of Home Depot Inc. isn't getting ready to face a firing squad of investors or unveil troubled accounting at the home-improvement giant. Instead, she and 200 other Home Depot employees are helping to build a playground replete with swings, slides, and a jungle gym at a local girls' club in a hardscrabble neighborhood of Marietta, Ga. Dressed in a white Home Depot T-shirt, a baseball cap, and blue capri jeans, Tome tightens bolts, while others dump wood chips, mix concrete, and sink posts. The company, together with nonprofit playground specialist KaBOOM!, plans to build 1,000 more such kiddie parks in the next three years -- and spend $25 million
doing
it.
Is this any way to build shareholder value at Home Depot, where the stock has been stuck near $43, down 35% from its all-time high? Chief Executive Robert L. Nardelli and his troops think so. Last year about 50,000 of Home Depot'
s
325,000 employees donated 2 million hours to community service. Now, Nardelli is trying to encourage more companies to volunteer at Home Depot'
s
pace. At his invitation, executives from 24 companies and foundations gathered for five hours at Home Depot'
s
Atlanta headquarters in May to discuss community service. Attendees included Lawrence R. Johnston of Albertson'
s
, F. Duane Ackerman of BellSouth, Gerald Grinstein of Delta Air Lines, and William R. McDermott of SAP America. On Sept. 1 these CEOs and others will kick off "A Month of Service," an ambitious plan, developed with community group the Hands-On Network, to deploy corporate volunteers on 2,000 projects across the country, and raise the total number of volunteers by 10%, or 6.4 million, in two years. "We look at this activity with the same eye that we look at business," Nardelli says.
Yes, companies have long paid lots of money -- and lip service -- to philanthropy and public service. But as Nardelli'
s
confab indicates, managers from all parts of American business are increasing.
Similar to TN Business Retention & Expansion Course 2013 Day 1 Presentation (20)
The Tennessee Business Retention and Expansion Course is a one and a half day course which focuses on how to develop, implement and evaluate an effective retention and expansion program. Presentation from Judith Hill, Director of Existing Business at Nashville Area Chamber of Commerce.
Dr. David Kolzow is President of Team Kolzow Inc., which provides economic development consulting services. He recently served as the Chair of the Department of Economic Development & Planning at the University of Southern Mississippi for four years. He has close to 40 years of consulting experience in site selection, real estate development planning, and community economic development. His past clients include numerous communities, states, and some of the largest land developers in the nation.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
How to Create Map Views in the Odoo 17 ERPCeline George
The map views are useful for providing a geographical representation of data. They allow users to visualize and analyze the data in a more intuitive manner.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
9. The American Recovery and
Reinvestment Act was passed into law in
2009.
The Act provides $840 billion in funds.
Tax benefits account for $300 billion.
Contracts, grants and loans for $222
billion.
Entitlements for $218 billion.
Source: Recovery.gov
11. Foxconn (the Chinese factory where most
iPhones are made) employs 230,000
workers. Over 60,000 of these workers
live in company dorms.
The same company employs roughly
8,700 industrial engineers.
Average wage for production workers is
$17 per day and they work 6 days a
week/12 hours a day.
13. “Cleantech” segments of the economy
produced explosive growth during the
recession.
The clean economy is both
manufacturing (26% vs. 10%) and export
($20K vs. $10K) intensive.
Green and clean is largely urban.
Clusters are the norm cleantech.
Wages are 13% higher than median US
wages.
Source: Brookings Institute
17. “Our economy is
bigger than it was
before the start of the
Great Recession.
Corporate profits are
back. Business
investment in hardware
and software is back-higher than it's ever
been. What's not back
is the jobs.”
Source: CBS 60 Minutes Interview 113-13
18. The percentage of Americans with
jobs is at a 20-year low. Just a few
years ago if you traveled by air you
would have interacted with a human
ticket agent. Today, those jobs are
being replaced by robotic kiosks.
Bank tellers have given way to ATMs,
sales clerks are surrendering to ecommerce and switchboard operators
and secretaries to voice recognition
technology.
Source: CBS 60 Minutes 1-13-13
27. Common Denominators
Rapidly changing markets
Assimilation of new technologies
Change in workforce composition
New delivery methods
Fundamental change in customer
behavior
28. “We are being afflicted with a new
disease of which some readers may
not yet have heard the name, but of
which they will hear a great deal in the
years to come – namely, technological
unemployment. This means
unemployment due to our discovery
of means of economizing the use of
labor outrunning the pace at which we
can find new uses for labor.”
John Maynard Keynes
29. “…this is not unique to
this recession, it’s
actually been a trend
we’ve been seeing over
the last several business
cycles—it’s businesses,
once they lay off, they’re
actually learning to be so
efficient and increase
their productivity so
much that they can make
the same number of
goods without as many
Source: USA Today Interview with President Obama
people.”
31. A Jobless Recovery
The persistence of U.S.
unemployment has risen with each of
the last three recessions, raising the
specter that future U.S. recessions
might look more like the
Eurosclerosis experience of the 1980s
than traditional V-shaped recoveries
of the past.
Source: Amerisclerosis-The Puzzle of Rising US Unemployment Persistence 99-2013
38. Dateline: Detroit, Michigan
GM said Monday that it sold 2.35 million vehicles in fast-growing China,
about 136,000 more than it sold in the U.S., with China sales surging 29%
as an expanding middle class gained wealth. Sales in the U.S., including
heavy-duty vehicles, rose 6.3% as GM continued to rebound from its 2009
stay in bankruptcy protection.
Source: USA Today , 1-25-2011
39. This is a very exciting development, because
China is growing tremendously. It's the largest
automobile market in the world. If you look at the
projections this last year, in 2010, we had 74
million vehicles sold. Our projection is in 2020,
that'll move to 112 million vehicles. In China
alone, it'll go from 18 million, which is about 25%
of the entire market in 2010, to 32 million in 2020,
which would be 28% of the market. Solid markets
in the Americas, very solid markets in Europe,
and then tremendous growth in Brazil, in Russia,
in China. Ford's strategy is to serve all these
markets and also to utilize our resources
worldwide so we have more global platforms.
Source: USA Today-7-18-2011
Interview with Ford CEO, Alan Mulally
42. Senior General Motors officials
forecast that sales in China could top
35 million annually by 2022. That’s
more than double the peak of the
American market nearly a decade ago.
“No market is more critical than the
China market for us,” Tim Lee,
president of General Motors’
International Operations, told reporters.
You may hear the same thing from
other manufacturers, whether
Volkswagen, Toyota or Ford.
Source: The Detroit Bureau April 2013 Car Sales Defy Weak Economy
43. US Hiring Dilemma
What is important about this debate is that if most
of what's holding back a faster improvement in the
unemployment rate is structural in nature — i.e., a
skills mismatch that will only be corrected via
retraining of the workforce and/or the gradual
improvement in the housing market—then the Fed
is ill-equipped to deal with this problem," RBC
Capital Markets said. "No amount of quantitative
easing will make the gargantuan amount of
unskilled labor supply more employable."
Source: NBC News 3-14-13
44. US Growth Trends
2002 to 2012 - Growth in Employment
12,566,352
Stage 1 (2-9)
825,290
2,246,741
-4,666,501
Stage 2 (10-99)
Stage 3 (100-499)
Stage 4 (100-499)
Source: YourEconomy
45. US Skills Gap
“The problem of the looming retirement of
highly experienced workers has been
aggravated by the fact that new recruits tend to
be far less technically skilled than entry-level
workers were decades ago. ”
Source: Rick Stevens, Senior VP of
Boeing
46.
47.
48. Bigger Is Not Better
“It get you bragging rights…but that’s
about it. Being biggest in the world is
not necessarily an advantage to
anyone. GM was number one for
something like 75 years and then went
into bankruptcy. What’s far more
important is sustainable profitability.”
Source: Aaron Bragman, IHS Automotive
51. In the Driver’s Seat
Labor demand greatly outpaces supp
Skilled, educated workers dictate term
Bigger firms ‘win’ over smaller ones
Urban metros ‘win’ over rural areas
52.
53.
54.
55.
56. Three Ways to Grow
Your Economy
Entrepreneurial Development
Business Recruitment
Business Retention/Expansion
57. “When it comes to generating new jobs,
it's existing companies - not new
startups - that have the leading role.
New startups are often billed as the
stars of economic growth. Yet it's
actually existing, expanding companies
that contribute most to U.S. job
creation. In fact, from 1990 to 2008,
existing companies generated 71
percent more new jobs than startups.”
Source: 2012 Donald W. Walls, PhD. Walls & Associates
58. Over 15,000 ED organizations chase
fewer than 200 major business
relocations or expansions annually.
This causes ED Inflation…
Mark O’Connell—OCO Global
59. He (Bill Taylor) said the
recruitment of new industry
is going to be more targeted
based on those industries the
state needs. He said a key
part of the work needs to
focus on helping existing
companies expand because
75 percent of job growth in
Alabama comes from those
companies and, in some
counties, the figure is 100
percent.
Source: AL.com Rotary Club of Birmingham Speech 222-12
69. “...Very simply, two things: communication
and action. If a community takes the time to
talk with a business, to understand its
concerns, risks, opportunities and
challenges, it will understand exactly what it
takes to improve business. Then it needs to
act on what is has heard. The company
also has the responsibility and opportunity
to engage stakeholders in a proactive
dialogue.”
Source: Area Development-Aug 2012
Interview with David Trebing,
GM-State/Local Relations, Daimler AG
70. “...The best economic development tool is
very simple: volume. That happens when
all stakeholders focus on building a globally
competitive product in a globally
competitive location by a globally
competitive workforce.”
Source: Area Development-Aug 2012
Interview with David Trebing,
GM-State/Local Relations, Daimler AG
83. It generates 70-85% of all jobs and
investment impact in your trading
area—regardless of your success
with recruitment and
entrepreneurial development
84. It allows you to interact with, and
get feedback from, your actual
customers—those businesses
with an intimate understanding of
your market area
85. It is up to 10 times cheaper to
keep and grow resident firms
than to attract or start new ones
87. It is a “team sport” that facilitates
a cohesive and collaborative
approach to economic
development
88. It drives creation of relevant
policies, strategies and
programs—all with impact beyond
existing industry
89. It takes the focus away from highly
publicized recruitment activities
that hurt local business in any
trading area
90. It raises the bar for a market area
by helping companies become
globally competitive.
91. ROI—From a Single Company
250 Jobs @ $62,000 each
$15.5 million annual payroll
$825,000 state /provincial tax revenues
$725,000 city/county tax revenues
Jonathan Sangster—CBRE—Area Development/Feb-Mar 2010
94. “A job retained is just as good as a job
gained.”
“Communities and states that
recognize the value of retention
incentives during challenging times
may have an advantage in the
competitive to retain their operations.
Jonathan Sangster—CBRE—Area Development
97. Outcomes
Thank the CEO (show the love)
Learn about the company and
match needs to available
programs
Use CEO views and opinions
to create a better business
climate
98. Benefits
Directs ED resources to your ‘best’ firms
Assists firms in becoming globally
competitive
Creates a more accountable ED ‘system’
Galvanizes the ED Community
Stretches limited ED resources
102. Customer Service
The dynamic network of local,
regional and provincial/state
resources who provide
cohesive and seamless
service to the BR&E program.
106. Dear Amazon.com Customer,
We've noticed that customers who have purchased or
rated books by Michael E. Porter have also purchased
Climate Change and the World Bank Group Phase 1: An
Evaluation of World Bank Win-win Energy Policy Reforms
(Independent Evaluation Group Studies) by World Bank.
For this reason, you might like to know that Climate
Change and the World Bank Group Phase 1: An
Evaluation of World Bank Win-win Energy Policy Reforms
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soon. You can pre-order yours by following the link
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108. Customer Relationship
Management (CRM)
A continually evolving
process which requires a
shift away from the
traditional business model of
focusing internally.
Source: Peppers and Rogers
109. Customer Relationship
Management (CRM)
An approach that takes you
toward customers--backed up
by a thoughtful investment in
people, technology and
business processes.
Source: Peppers and Rogers
110. "If the only tool you
have is a hammer, you
will see every problem
as a nail."
Source:
Abraham Maslow, Motivational
111. Competitive Advantage
“The only true competitive
advantage comes from the
understanding you have of your
customer that your competitors
don’t…this information has to
come from the customer.”
Source: Peppers and Rogers
112. Customer Equity
Equation
“The more effort the customer
invests, the greater their stake in the
product or service. Now the
customer finds it more convenient to
remain loyal, rather than re-teach a
competitor.”
Source: Peppers and Rogers
114. DETROIT - General Motors Corp.’s
auditors have raised “substantial
doubt” about the troubled
automaker’s ability to continue
operations, and the company said it
may have to seek bankruptcy
protection if it can’t execute a huge
restructuring plan.
Source: MSNBC.com News Services/ March 5, 2009
121. “Old” Marketing Model
The “old model” treats
all customers the same.
The endgame is
increased market share.
122. “New” Marketing Model
The “new model” treats
all customers differently.
The endgame is
increased share of the
customer.
123. The Good, The Bad
and The Ugly
“We want to keep the good, grow the bad
and the ugly we want nothing to do with.”
Source: Business Week
124. Reward Zone customers account for
only 30% of transactions at Best Buy but
spend more than twice as much as
regular customers.
($850 versus $400 per year)
125. “It is controversial to redline customers.
But done correctly, it really is saying I
have a limited pool of money and I need
as a business person to spend that
money where
I can get the most return.”
Kelly Hlavinka--Marketing Consultant for Best Buy
133. Drucker on
Customers and
Resources
“In an economic cause, one asks:
Is this the best application of our
scarce resources? There is so much
work to be done. Let’s put our
resources where the results are.”
Peter Drucker
Managing the Non-Profit (1992)
134. “Good” Money
Money that flows into a local economy
from
competitive companies that sell outside
the local economy.
David Morgenthaler-Morgenthaler Ventures
135. “Neutral” Money
Money that circulates within the local
economy.
(Sometimes referred to as the multiplier
effect.)
David Morgenthaler-Morgenthaler Ventures
136. “Bad” Money
Money that leaks out of the local
economy in the form of people or
purchases.
David Morgenthaler-Morgenthaler Ventures
137. Tennessee Trends
2002 to 2012 - Growth in Establishments
148,7685
5.6%
3,025
-1.4%
Resident Firms Non-Resident Firms
Source:
YourEconomy
138. Tennessee Trends
2002 to 2012 - Growth in Employment
163,917
1%
-90,445
-1%
Resident Firms
Non-Resident
Source:
Firms
YourEconomy
146. Your Best Bet Customers
Create wealth by exporting goods/services (good money)
Provide quality jobs and high wages
Generate capital investment in the community
Incorporate technology into products and
processes
Are eligible for ED programs and resources
Want our help to stay and grow
Grown locally
147. Avoid the “comfort level
syndrome”
Seek out firms that have
“fallen through the
cracks”
148. “If you can’t measure it,
you can’t manage it.”
Peter Drucker
149.
150. What You Can Measure
Number of customer visits
(wk/mo/yr)
Number of referrals made
Number of referrals (closed vs.
open)
Percent of repeat business
151. What You Can Measure
Number of program partners
Average response time by partners
Recognition rating of program name
Buy-in among key stakeholders
Number of tangible success stories
Longevity of program
152. More Measurements
Quality job creation/retention
Investment in technology/innovation
Market diversification
Cost mitigation
Increased profitability
Increased productivity
153. Measuring Results
See all of your customers at least once
ee all of your good customers regular
Uncover and meet/exceed their needs,
wants and expectations
Put into place policies and programs th
anticipate their needs