BUSINESS PLAN

 Dr.Vidya Hattangadi
Why make a business plan?
   A business plan is a Road Map of a business. Regular
    reviews of a business plan are a must for a business as
    it guides the entrepreneur to take the right measures
    and make the right strategies for his business.
   Every business must have a business plan for it
    irrespective of whether the business needs financial
    assistance or not.
   Irrespective of the size of the business, it is important
    for an entrepreneur to make a formal business plan
    because:
   It helps the entrepreneur and his management to clarify,
    focus and research their business.
Why make a business plan
   It provides a considerable and logical framework within
    which business can develop and pursue strategies over
    years.
   It serves as a basis of discussions with third parties such
    as shareholders, agencies, banks, investors etc.
   Offers benchmark against which actual performance can
    be measured and reviewed after suitable intervals.
   No two business plans can look alike, as no two
    businesses are alike. Some issues can be relevant for
    some business but need not be relevant for every
    business. Tailoring contents into the business plan as
    per requirement is therefore an art.
Business Plan Outline
 Cover Sheet:
 Name(s) of the owner(s), Name of the
  business/venture, Address, Phone
  Numbers, Fax Numbers, e-mail address
  etc.
Statement of purpose
       Statement of purpose: your business plan should
        start with a simple statement of purpose. The
        statement of purpose should be brief but with clarity
        and logic. It should specify details such as:
         The amount of loan required
         The amount of money you are putting in
         The loan period – for how many years you require the loan
          amount for
         The impact of the loan and the purpose it will have on your
          business
         The collateral that will be used to support the loan
       Table of Contents:
Description of what the
            business does:
   Your business description is your corporate vision, which should
    be the first point to be written in your business plan. Your
    corporate vision should include a wholesome picture of your
    strengths and how best you will make use of them. The language
    has to be simple, understood by everybody.

   Many entrepreneurs make a mistake of operating without a
    vision. When they don’t have vision, they tend to stumble. A
    vision gives an ability to grow and prosper. When an
    entrepreneur does not have a vision he tends to give a hazy or
    blur picture of his enterprise. He just uses big jargons and goes
    on giving rambling description of his business. AN ideal Business
    Description should discuss the following points in detail:
Description of what your business
                does
 An  overview of the industry in
  which in the entrepreneur plan to
  begin his venture
 Discuss the company/venture in
  detail
 Description of the product/service
 Positioning plan of the product
 Pricing strategy
Financial Data:

          Source of funding
          Application of funding
          Capital equipment and furniture list
          Projected balance sheet
          Break-even analysis
          Projected income statement for 1st year, 2nd year and 3rd year
          Notes on explanation on the figures
          Cash-flow projections for 1st year, 2nd year and 3rd year
          Details by month for 1st year, 2nd year and 3rd year
          Notes on explanation

       Tax returns of all principals (you and your partners) for last three years.
       Personal financial statement (all banks have these forms)
       Copy of proposed lease or purchase agreement for building space
       Copy of licenses, patents, and other legal documents
       Copy of the resumes of all principals
       Copies of letters of intent from suppliers, etc.
 Supporting Documents along with
  the financial data:
 Personal CV, personal financial statement,
  credit reports, bank statements, letters of
  references, credit reports, letter of intent,
  lease deeds, contracts, other legal
  documents and any other document of
  relevance.
The Market
   The competition and feasibility study, describe here again your
    product/service

   Competition: who are your five nearest competitors, list them in
    order, how will you operate better than them, how is their
    business growing, if their growing – why and if they are not
    growing – why so, how are their operations similar or dissimilar to
    yours, what are their strengths and weaknesses, what have you
    learnt by watching them, their operating style, what controls you
    wish to adopt for studying the competitors.

   Market: Start by defining group of customers or organizations
    that is interested in a product/service and has the resources to
    purchase it. You should discuss here how large is the potential of
    the market, how many businesses are operating in it, how many
    prospects can use your product, is the market growing, flattening
    or shrinking.
   Market segmentation: almost every market has some major and
    distinctive segmentation. The probability that it could or will be is a
    good sign. This is particularly true id the market place for your
    product or service is multi-regional or multi national. If it so then
    segmentation is necessary especially, for a small firm to be
    competitive.

   You will need to discuss segmentation within your business category
    and how you intend to do so. This may have any positive or
    negative affects on your business category. As when those affects
    take place how you intend to cope with it. Almost all markets are
    segmented by price and quality issues. Generally, price and quality
    issues do not provide the most clear or definite market
    segmentation. Much stronger segmentation can usually be found
    through evaluation of product or service uses and importance to
    various consumers.
   Establish marketing goals that are quantifiable
   Describe your customer profile – the demographic and psychographic profile
   What is the present size of the market
   What percent of the market share you are going to have
   What is the market growth potential
   As the market grows your market share will increase or decrease?
   How will you attract customers – here spell out your marketing and sales strategies
   How are you going to price your product/service
   With your pricing are you going to make profits
   Is your price competitive
   Why should your customer agree to pay you the price which you are demanding
   Why did your arrive at this price
   What special advantages you will be offering your customers – justify your price
   Are you going to offer credit to your customers
    Is it really necessary – are your competitors offering credit to their customers
   Justify whether you are in a position to offer credit
Location:
   your business location is more than just choosing a place for doing
    business, be it a building or an office space. Besides the commercial
    factors, psychological factors, status, safety and security are equally
    important for the business. First and foremost the location has to
    be liked by you, because you will have to go and work there
    everyday. Your comfort level is of utmost importance. Then you
    have to think of your customers. The customer is the king/queen.
    Your customer will visit the place if only he/she is comfortable to
    visit your location. To attract good employees and retain them again
    your location is one of the key factors. Strategic partners are not
    considered a key issue, but it is a reality why some locations are
    developed into hubs; it is purely because of the easy accessibility of
    the strategic partners a business mushrooms. E.g: Gurgaon. Your
    potential investors also look at the long-term value of the business.
    Location thus is an important factor of the business. The following
    points decide the worth of the location.
Factors…
   They are:
   Cost: the cost of the premise should suit your, your employees and customer’s
    budget.

   Convenience: your business location should be convenient for you as well as your
    customers.

   Safety: find out whereabouts of the area. Is the area safe from communal violence,
    crime, how is the law and order in the area, you have to look after the safety of both
    your employees and customers.

   Prestige: your business location should add credibility to your business

   Transportation: You business location should be connected by the local
    transportation easily.

   Facilities: water supply, electrical supply and sanitation are very important for
    running the business.

   Zoning: Many cities have strict zoning requirements. Make sure that you are
    operating your business in commercial zone. Make sure of the zone before you sign
    the deal.
Management:
The management team of your business is
important for your business to prosper. You need
to form a team of like-minded people.          The
management team shapes up the business. The
management team does the mentoring job for the
employees as well as it does the networking for
your business, gives direction from time to time, it
also helps to deal with the change management.
It gives a purpose to the business and helps in
persisting your goals and vision. Therefore picking
up the right people is your responsibility. While
mentioning about your management team you
need to mention the following points:
   What is your business background
   How will it help you in running the business
   What management experience do you have? From where did you
    acquire it
   Is it helpful in a particular way in your business
   What are your weak areas as far as this business is concerned?
   Are you going to appoint consultants/employees to overcome those
    weaknesses
   What are your educational qualifications (mentions both formal and
    informal), which have bearing on your managerial abilities or
    knowledge?
   Personal Data: age, residential address, special abilities and
    interests and reasons for going for business
   Your physical strengths and weaknesses
   What skills and qualities of your can make your business successful
   Who is on your managerial team
   How are they qualified to help you venture
   What are their business backgrounds, their qualifications
   What duties have you allotted to each one of them
   Are these duties clearly defined
   Who does what?
   Reporting system: who reports to whom
   Who will take the final decision
   How do plan to pay the management?
   What additional human resource you have arranged for the
    business? (Accountant, Lawyer)
   It is important that these biographies are not
    merely resumes that include the educational
    backgrounds and previous job titles and
    responsibilities of the team members. Rather,
    biographies should highlight the most relevant
    past positions that the individuals have held and
    specific successes in each. These successes
    could include launching and growing new
    businesses or managing divisions of established
    companies
Staff:
is defined is filling, and keeping vacancies filled.
This includes identifying work-force requirement,
inventorying people available, selecting, recruiting,
placing, and training, promoting, appraising and
planning their careers. Staffing must be closely
linked to the structure of your business. The
following points need to be described in your
business plan:
Staff
   What are your present staffing needs
   What are going to be your immediate future staffing needs (after 3
    and 5 years)
   What skills must your employees possess
   How many full-time and how many part-time vacancies you have
   What salary structure you want to offer
   Are you aware of the employee befits rules and regulations
   Are you going to provide any fringe benefits to your employees
   If yes, which ones
   Have you calculated the cost of the fringe benefits
   Are you going to utilize over time
   Are you ready for the OT benefits to be paid
   What about the training needs of your employees both in operation
    as well as management?

Business plan

  • 1.
  • 2.
    Why make abusiness plan?  A business plan is a Road Map of a business. Regular reviews of a business plan are a must for a business as it guides the entrepreneur to take the right measures and make the right strategies for his business.  Every business must have a business plan for it irrespective of whether the business needs financial assistance or not.  Irrespective of the size of the business, it is important for an entrepreneur to make a formal business plan because:  It helps the entrepreneur and his management to clarify, focus and research their business.
  • 3.
    Why make abusiness plan  It provides a considerable and logical framework within which business can develop and pursue strategies over years.  It serves as a basis of discussions with third parties such as shareholders, agencies, banks, investors etc.  Offers benchmark against which actual performance can be measured and reviewed after suitable intervals.  No two business plans can look alike, as no two businesses are alike. Some issues can be relevant for some business but need not be relevant for every business. Tailoring contents into the business plan as per requirement is therefore an art.
  • 4.
    Business Plan Outline Cover Sheet:  Name(s) of the owner(s), Name of the business/venture, Address, Phone Numbers, Fax Numbers, e-mail address etc.
  • 5.
    Statement of purpose  Statement of purpose: your business plan should start with a simple statement of purpose. The statement of purpose should be brief but with clarity and logic. It should specify details such as:  The amount of loan required  The amount of money you are putting in  The loan period – for how many years you require the loan amount for  The impact of the loan and the purpose it will have on your business  The collateral that will be used to support the loan  Table of Contents:
  • 6.
    Description of whatthe business does:  Your business description is your corporate vision, which should be the first point to be written in your business plan. Your corporate vision should include a wholesome picture of your strengths and how best you will make use of them. The language has to be simple, understood by everybody.  Many entrepreneurs make a mistake of operating without a vision. When they don’t have vision, they tend to stumble. A vision gives an ability to grow and prosper. When an entrepreneur does not have a vision he tends to give a hazy or blur picture of his enterprise. He just uses big jargons and goes on giving rambling description of his business. AN ideal Business Description should discuss the following points in detail:
  • 7.
    Description of whatyour business does  An overview of the industry in which in the entrepreneur plan to begin his venture  Discuss the company/venture in detail  Description of the product/service  Positioning plan of the product  Pricing strategy
  • 8.
    Financial Data:  Source of funding  Application of funding  Capital equipment and furniture list  Projected balance sheet  Break-even analysis  Projected income statement for 1st year, 2nd year and 3rd year  Notes on explanation on the figures  Cash-flow projections for 1st year, 2nd year and 3rd year  Details by month for 1st year, 2nd year and 3rd year  Notes on explanation  Tax returns of all principals (you and your partners) for last three years.  Personal financial statement (all banks have these forms)  Copy of proposed lease or purchase agreement for building space  Copy of licenses, patents, and other legal documents  Copy of the resumes of all principals  Copies of letters of intent from suppliers, etc.
  • 9.
     Supporting Documentsalong with the financial data:  Personal CV, personal financial statement, credit reports, bank statements, letters of references, credit reports, letter of intent, lease deeds, contracts, other legal documents and any other document of relevance.
  • 10.
    The Market  The competition and feasibility study, describe here again your product/service  Competition: who are your five nearest competitors, list them in order, how will you operate better than them, how is their business growing, if their growing – why and if they are not growing – why so, how are their operations similar or dissimilar to yours, what are their strengths and weaknesses, what have you learnt by watching them, their operating style, what controls you wish to adopt for studying the competitors.  Market: Start by defining group of customers or organizations that is interested in a product/service and has the resources to purchase it. You should discuss here how large is the potential of the market, how many businesses are operating in it, how many prospects can use your product, is the market growing, flattening or shrinking.
  • 11.
    Market segmentation: almost every market has some major and distinctive segmentation. The probability that it could or will be is a good sign. This is particularly true id the market place for your product or service is multi-regional or multi national. If it so then segmentation is necessary especially, for a small firm to be competitive.  You will need to discuss segmentation within your business category and how you intend to do so. This may have any positive or negative affects on your business category. As when those affects take place how you intend to cope with it. Almost all markets are segmented by price and quality issues. Generally, price and quality issues do not provide the most clear or definite market segmentation. Much stronger segmentation can usually be found through evaluation of product or service uses and importance to various consumers.
  • 12.
    Establish marketing goals that are quantifiable  Describe your customer profile – the demographic and psychographic profile  What is the present size of the market  What percent of the market share you are going to have  What is the market growth potential  As the market grows your market share will increase or decrease?  How will you attract customers – here spell out your marketing and sales strategies  How are you going to price your product/service  With your pricing are you going to make profits  Is your price competitive  Why should your customer agree to pay you the price which you are demanding  Why did your arrive at this price  What special advantages you will be offering your customers – justify your price  Are you going to offer credit to your customers  Is it really necessary – are your competitors offering credit to their customers  Justify whether you are in a position to offer credit
  • 13.
    Location:  your business location is more than just choosing a place for doing business, be it a building or an office space. Besides the commercial factors, psychological factors, status, safety and security are equally important for the business. First and foremost the location has to be liked by you, because you will have to go and work there everyday. Your comfort level is of utmost importance. Then you have to think of your customers. The customer is the king/queen. Your customer will visit the place if only he/she is comfortable to visit your location. To attract good employees and retain them again your location is one of the key factors. Strategic partners are not considered a key issue, but it is a reality why some locations are developed into hubs; it is purely because of the easy accessibility of the strategic partners a business mushrooms. E.g: Gurgaon. Your potential investors also look at the long-term value of the business. Location thus is an important factor of the business. The following points decide the worth of the location.
  • 14.
    Factors…  They are:  Cost: the cost of the premise should suit your, your employees and customer’s budget.  Convenience: your business location should be convenient for you as well as your customers.  Safety: find out whereabouts of the area. Is the area safe from communal violence, crime, how is the law and order in the area, you have to look after the safety of both your employees and customers.  Prestige: your business location should add credibility to your business  Transportation: You business location should be connected by the local transportation easily.  Facilities: water supply, electrical supply and sanitation are very important for running the business.  Zoning: Many cities have strict zoning requirements. Make sure that you are operating your business in commercial zone. Make sure of the zone before you sign the deal.
  • 15.
    Management: The management teamof your business is important for your business to prosper. You need to form a team of like-minded people. The management team shapes up the business. The management team does the mentoring job for the employees as well as it does the networking for your business, gives direction from time to time, it also helps to deal with the change management. It gives a purpose to the business and helps in persisting your goals and vision. Therefore picking up the right people is your responsibility. While mentioning about your management team you need to mention the following points:
  • 16.
    What is your business background  How will it help you in running the business  What management experience do you have? From where did you acquire it  Is it helpful in a particular way in your business  What are your weak areas as far as this business is concerned?  Are you going to appoint consultants/employees to overcome those weaknesses  What are your educational qualifications (mentions both formal and informal), which have bearing on your managerial abilities or knowledge?  Personal Data: age, residential address, special abilities and interests and reasons for going for business  Your physical strengths and weaknesses
  • 17.
    What skills and qualities of your can make your business successful  Who is on your managerial team  How are they qualified to help you venture  What are their business backgrounds, their qualifications  What duties have you allotted to each one of them  Are these duties clearly defined  Who does what?  Reporting system: who reports to whom  Who will take the final decision  How do plan to pay the management?  What additional human resource you have arranged for the business? (Accountant, Lawyer)
  • 18.
    It is important that these biographies are not merely resumes that include the educational backgrounds and previous job titles and responsibilities of the team members. Rather, biographies should highlight the most relevant past positions that the individuals have held and specific successes in each. These successes could include launching and growing new businesses or managing divisions of established companies
  • 19.
    Staff: is defined isfilling, and keeping vacancies filled. This includes identifying work-force requirement, inventorying people available, selecting, recruiting, placing, and training, promoting, appraising and planning their careers. Staffing must be closely linked to the structure of your business. The following points need to be described in your business plan:
  • 20.
    Staff  What are your present staffing needs  What are going to be your immediate future staffing needs (after 3 and 5 years)  What skills must your employees possess  How many full-time and how many part-time vacancies you have  What salary structure you want to offer  Are you aware of the employee befits rules and regulations  Are you going to provide any fringe benefits to your employees  If yes, which ones  Have you calculated the cost of the fringe benefits  Are you going to utilize over time  Are you ready for the OT benefits to be paid  What about the training needs of your employees both in operation as well as management?