The document summarizes the 9 main pillars of the Business Model Canvas which is a tool for designing a business model. The 9 pillars are: 1) Customer Segments, 2) Distribution Channels, 3) Relationship with Customers, 4) Value Propositions, 5) Revenue Stream, 6) Key Resources, 7) Key Activities, 8) Key Partnerships, and 9) Cost Structure. It provides examples for each pillar including companies like Starbucks, Netflix, Mercedes Benz, Pizza Hut, Tesla, McDonald's, Gojek, Amazon, Toyota, and coffee shops. The 9 pillars can be mapped into the Business Model Canvas to help formulate a business model.

1. Business Model
Generation

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3. These slides are just samples.
You can download full version of
these PPT files at :
www.sales-management-slides.com

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The book “Business Model
Generation” reviews how to
formulate a Business Model
Canvas which contains 9 main
pillars in designing a business
model.
Here are the 9 main pillars...

6. Pillar 1: Customer Segment
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7. Who is the market segment that
we want to target?
• Segmentation by socioeconomic
class (upper, middle, lower)
• Segmentation by gender
• Segmentation by geographic
location
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8. Who is the market segment that
we want to target?
• Segmentation based on
psychographic aspects (behavior
and lifestyle of the target
market)
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9. Starbucks target market : upper middle
class segment with an urban lifestyle

10. Middle class segment and practical
behavior (instant coffee)

11. Pillar 2: Channel – how we
distribute our products
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12. Products can be sold offline, by
multiplying sales outlets

13. Or products are sold online through the
e-commerce channel

14. Pillar 3: Relationship
with Customers
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15. This third pillar demonstrates how
we build the most effective
relationship with our customers.
What is our strategy to build
relationship with customers and to
maintain their loyalty? What
communication channels will we
use to interact with customers?

16. Pillar 4: Value Proposition
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Value proposition is the
main benefit and value ​​that
your product offers; and
what most attracts potential
customers to buy it.

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The value proposition can be
in the form of product
quality, product features,
durability, or in the form of
an economical price
advantage

19. Honda's Value Proposition:
good design, reliable engine and great
after-sales service

20. Indomie's Value Proposition:
affordable prices, available anywhere,
and delicious taste…..

21. Google Search Engine Value
Proposition: easy to use and very
effective search results

22. Venmo Value Proposition:
easy to use and practical

23. Pillar 5: Revenue Stream
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The fifth pillar is the revenue
stream, or the main source of
income for the business. Will
you sell on a one-time event or
subscription basis? How is the
payment method – via cash or
installments?

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Netflix earns revenue through the subscription
system from its million members

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Mercedes Benz sells its cars with a cash
and credit system (car installments)

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Pizza Hut gets cash income directly
from its customers

28. Pillar 6: Key Resources
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The sixth pillar shows the
key resources we need to
make and sell the products
or services we provide to
customers

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Resources can be physical raw
materials, finished goods,
working capital, expertise
resources, or can also be in
the form of digital assets
(internet network, social
media followers)

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TESLA electric cars require intensive
capital resources, expertise in making
electric car batteries, and a network of
electric chargers

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McD outlets need strategic locations,
restaurant employees, good buildings, and raw
materials to make ready-to-eat meals

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Gojek requires the resources of millions of
Gojek drivers and also the power of the
user-friendly application
.

34. Pillar 7 : Key Activities
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35. The seventh
pillar shows the
main activity to
deliver a
product or
service that can
satisfy
customers.

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The main
activity is also a
key business
process that
greatly
determines the
company's
competitive
advantage.

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Amazon.com's main activities are to deliver products quickly
and efficiently with a driverless forklift (robot forklift
without human driver)

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Toyota's main activity is the process of lean
manufacturing to produce high quality cars

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Upnormal cafe's main business process is to
quickly serve a variety of food and drink

40. Pillar 8 : Key Partnership
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41. Key partnerships give
information about key
collaborations to run a business,
for example: who is the supplier,
who is the investor, or who will
be invited to cooperate to
become a reseller/agent.

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Kopi Kenangan Cafe needs close cooperation with
coffee suppliers/farmers; and also with malls that
rent out cafe outlets

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Kopi Kapal Api
needs close
cooperation with
distributors of
beverage products
and also with
suppliers of coffee
beans.

44. Pillar 9 : COST
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45. This last pillar represents the cost or capital
component required to run a business
successfully.

46. The 9 pillars that have been described can be
mapped in the following Business Canvas schema

47. The 9 pillars of TESLA

49. Google Business Model

50. 9 pillars of business canvas model :
1. Customer Segments
2. Distribution Channels
3. Relationship with Customers
4. Value Propositions
5. Revenue stream
6. Key Resources
7. Key Activities
8. Key Partnership
9. Cost

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FINISH