SlideShare a Scribd company logo
www.yestoadventuresph.wordpress.com/
1
MOVING FROM TRADITIONAL
TO DIGITAL MARKETING
Mercy Caba
Ateneo Graduate School of Business
DIGIMA v86.6
Marketing 4.0 in the Digital Economy
www.yestoadventuresph.wordpress.com/
1. Understanding Marketing 4.0
Outline:
Moving from traditional to
digital marketing
2. Four critical shifts from Traditional Marketing
to Digital Marketing
3. Concept application: Yes to Adventures
www.yestoadventuresph.wordpress.com/
1. Combines online and offline interaction
between companies and customers
1. Why Marketing 4.0?
Marketing 4.0 is an approach that…
2. Blends style with substance in building brands
3. Complements machine-to-machine
connectivity with human-to-
human touch
www.yestoadventuresph.wordpress.com/
1. Understanding Marketing 4.0
2. Four critical shifts from Traditional Marketing
to Digital Marketing
3. Concept application: Yes to Adventures
Outline:
Moving from traditional to
digital marketing
www.yestoadventuresph.wordpress.com/
2A. Why? Segmentation and Targeting to Customer
Community Confirmation
In traditional segmentation and targeting,
potential customers have little to no input to
the insight drawn from the marketers
Customers are
“targets”
Companies
www.yestoadventuresph.wordpress.com/
2A. Why? Segmentation and Targeting to Customer
Community Confirmation
Today, customers are connected through
horizontal webs of communities
Customer communities
Companies Brands
www.yestoadventuresph.wordpress.com/
2A. Why? Segmentation and Targeting to Customer
Community Confirmation
Companies and brands must ask for
permission to engage with a community
Customer communities
Permission Marketing
www.yestoadventuresph.wordpress.com/
2B. Why? Brand Positioning and Differentiation to Brand
Clarification of Characters and Codes
Brands should be dynamic and flexible in the
messages that it delivers and the way they
deliver it
Wendy’s rebranded to maintain relevance with consumers
Overall modern look
Casual, wavy font
Neat and
clean icon
www.yestoadventuresph.wordpress.com/
2B. Why? Changing Selling the Four P’s to Commercializing
the Four C’s
Companies set the 4Ps without direct
feedback from customers. With 4Cs, there is:
• More consumer
participation
• High likelihood of
surviving in the
digital economy
www.yestoadventuresph.wordpress.com/
2D. Why? Customer Service Processes to Collaborative
Customer Care
Collaborative customer care puts more
emphasis on listening and responding to
customer’s unique needs and concerns.
Unilever presents specific challenges to the public, encouraging
individuals to submit responses for potential adoption by the company.
www.yestoadventuresph.wordpress.com/
1. Understanding Marketing 4.0
2. Four critical shifts from Traditional Marketing
to Digital Marketing
3. Concept application: Yes to Adventures
Outline:
Moving from traditional to
digital marketing
www.yestoadventuresph.wordpress.com/
3. Concept Application
With the advent of technologies, outdoor
enthusiast have access to wide range of
information online.
Sample Itineraries
Online maps
Transportation
notes
Danger?
Misleading information
Lack of preparation
Online meetings
www.yestoadventuresph.wordpress.com/
3. Concept Application
As the leader of Yes to Adventures Outdoor
Club, I can:
1. Join outdoor communities (permission
marketing) to educate enthusiasts by
conducting trainings and courses.
www.yestoadventuresph.wordpress.com/
3. Concept Application
As the leader of Yes to Adventures Outdoor
Club, I can:
2. Maximize digital technologies in
disseminating verified and reliable
information
www.yestoadventuresph.wordpress.com/
3. Concept Application
As the leader of Yes to Adventures Outdoor
Club, I can:
3. Conduct pre-climb meeting and forum to
involve participants in the planning
process (co-create)
www.yestoadventuresph.wordpress.com/
1. Understanding Marketing 4.0
2. Four critical shifts from Traditional Marketing
to Digital Marketing
3. Concept application: Yes to Adventures
Summary:
Moving from traditional to
digital marketing
www.yestoadventuresph.wordpress.com/
17
MOVING FROM TRADITIONAL
TO DIGITAL MARKETING
Mercy Caba
Ateneo Graduate School of Business
DIGIMA v86.6
Marketing 4.0 in the Digital Economy

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Marketing 4.0 - Moving from Traditional to Digital

Editor's Notes

  1. As digital technology continues to advance, individuals and communities alike change the way they engage with digital media, hence calling for a change with the marketing approach used by businesses. Good day, everyone. I am Mercy Caba, an MBA-Regis student at the Ateneo Graduate School of Business to discuss about Marketing 4.0 – Moving from Traditional to Digital Marketing.
  2. Today, I am going to discuss 3 key concepts. First is ___
  3. Marketing 4.0 emphasizes the importance of both online and offline engagements between sellers and buyers and authenticity in brands, in order to find a balance between devices with human contact to strengthen customer engagement.
  4.  Let’s now move on to discuss the four critical shifts from:
  5. Communities are formed by customers on their own accord, which makes them more organic and immune to spamming and irrelevant advertising.
  6. If brands are to enter these communities, they need to fit it in not as a marketer or as a business – but as a friend with a genuine intention of understanding the customers’ needs and wants. 
  7. The logo is streamlined by the removal of the “Old Fashioned Hamburgers” descriptor, changing the Western style dated letterform to a casual wavy font and giving Wendy a cleaner and bigger look. Craig Bahner, Chief Marketing Officer at Wendy's stated that: “Every brand evolves over time to maintain relevance with consumers. We're transforming our brand to signal a new dynamic company that's listening and responding to consumer needs.”
  8. The emergence of a new marketing mix, the 4Cs – Co-creation, Communal Activation, Currency, and Conversation – allows an increase in customer participation in the new digital economy.
  9. With operations in 190 countries and products used by over 2.5 billion people on a daily basis, Unilever has a massive pool of customers from which to source ideas and solutions to product development questions.
  10. Let’s now move on to concept application to YTA
  11. They could get Misleading information from untrusted sites/sources Possible Lack of physical preparation due to dependency on online information and latest tools & gadgets
  12. In summary, we have covered…
  13. Again, I am Mercy Caba and this is Marketing 4.0 – Moving from Traditional to Digital Marketing. Thank you.