This document provides guidance on business etiquette and professionalism. It discusses the importance of etiquette in business and how good manners can positively impact customer satisfaction, employee morale, and company profits. It offers tips on various etiquette situations including holding doors, automobile etiquette, elevator etiquette, and basic principles for professional work behavior such as appearance, expanding knowledge, honoring work hours, being friendly, keeping personal information private, having a positive attitude, keeping an open mind, and following through. The overall message is that etiquette and professionalism are important for success in business.
FellowBuddy.com is an innovative platform that brings students together to share notes, exam papers, study guides, project reports and presentation for upcoming exams.
We connect Students who have an understanding of course material with Students who need help.
Benefits:-
# Students can catch up on notes they missed because of an absence.
# Underachievers can find peer developed notes that break down lecture and study material in a way that they can understand
# Students can earn better grades, save time and study effectively
Our Vision & Mission – Simplifying Students Life
Our Belief – “The great breakthrough in your life comes when you realize it, that you can learn anything you need to learn; to accomplish any goal that you have set for yourself. This means there are no limits on what you can be, have or do.”
Like Us - https://www.facebook.com/FellowBuddycom
FellowBuddy.com is an innovative platform that brings students together to share notes, exam papers, study guides, project reports and presentation for upcoming exams.
We connect Students who have an understanding of course material with Students who need help.
Benefits:-
# Students can catch up on notes they missed because of an absence.
# Underachievers can find peer developed notes that break down lecture and study material in a way that they can understand
# Students can earn better grades, save time and study effectively
Our Vision & Mission – Simplifying Students Life
Our Belief – “The great breakthrough in your life comes when you realize it, that you can learn anything you need to learn; to accomplish any goal that you have set for yourself. This means there are no limits on what you can be, have or do.”
Like Us - https://www.facebook.com/FellowBuddycom
People may forget what you said...People may forget what you did...But they will never forget HOW YOU MAKE THEM FEEL....SOFT SKILLS ppt prepared by T james Joseph,Tahsildar Mob 9447464502
Career Success A to Z by Abhishek Ratnaboyunruled79
Career Success A to Z consists of 26 very simple but extremely powerful lessons which will propel
your career to new heights. Lessons presented in this book are short but have a very deep meaning.
Readers are expected to think hard and apply these lessons most appropriately for a great career
success.
Use 3FE, The Critical Thinker's Tool for Motivational Empowerment in order to Lock The Job and claim your career, courtesy of BDPA Atlanta President, UNITE Founder, author, speaker, and inventor, D.S. Brown
How to Boost Your Career Through Negative FeedbackEnergyCAP, Inc.
This presentation discusses ways to tap into the possibilities for career advancement by recognizing and responding appropriately to the feedback situations in your life.
Drawing on insights from authors Douglas Stone, Sheila Heen, and Brene' Brown, Chris Heinz focuses on the powerful role of the responder in a feedback conversation.
Learn how to:
- Recognize different types of feedback
- Identify triggers that can impact a feedback situation
- Understand the story you may be telling yourself
- Adopt a growth mindset
- Navigate the feedback conversation
Empower yourself through an understanding of the feedback process, pitfalls and potential.
What sort of criteria do businesses need to consider when selecting an eLearning provider? From practical reasons like a comprehensive walk-through of the LMS on down to how user-friendly the platform is, click through for 6 keys to picking the right eLearning service provider for your company.
FellowBuddy.com is an innovative platform that brings students together to share notes, exam papers, study guides, project reports and presentation for upcoming exams.
We connect Students who have an understanding of course material with Students who need help.
Benefits:-
# Students can catch up on notes they missed because of an absence.
# Underachievers can find peer developed notes that break down lecture and study material in a way that they can understand
# Students can earn better grades, save time and study effectively
Our Vision & Mission – Simplifying Students Life
Our Belief – “The great breakthrough in your life comes when you realize it, that you can learn anything you need to learn; to accomplish any goal that you have set for yourself. This means there are no limits on what you can be, have or do.”
Like Us - https://www.facebook.com/FellowBuddycom
When you go through this general etiquette tips, you should understand how to comport yourself better in public. This slide takes care of etiquette in the work place and personal etiquette
People may forget what you said...People may forget what you did...But they will never forget HOW YOU MAKE THEM FEEL....SOFT SKILLS ppt prepared by T james Joseph,Tahsildar Mob 9447464502
Career Success A to Z by Abhishek Ratnaboyunruled79
Career Success A to Z consists of 26 very simple but extremely powerful lessons which will propel
your career to new heights. Lessons presented in this book are short but have a very deep meaning.
Readers are expected to think hard and apply these lessons most appropriately for a great career
success.
Use 3FE, The Critical Thinker's Tool for Motivational Empowerment in order to Lock The Job and claim your career, courtesy of BDPA Atlanta President, UNITE Founder, author, speaker, and inventor, D.S. Brown
How to Boost Your Career Through Negative FeedbackEnergyCAP, Inc.
This presentation discusses ways to tap into the possibilities for career advancement by recognizing and responding appropriately to the feedback situations in your life.
Drawing on insights from authors Douglas Stone, Sheila Heen, and Brene' Brown, Chris Heinz focuses on the powerful role of the responder in a feedback conversation.
Learn how to:
- Recognize different types of feedback
- Identify triggers that can impact a feedback situation
- Understand the story you may be telling yourself
- Adopt a growth mindset
- Navigate the feedback conversation
Empower yourself through an understanding of the feedback process, pitfalls and potential.
What sort of criteria do businesses need to consider when selecting an eLearning provider? From practical reasons like a comprehensive walk-through of the LMS on down to how user-friendly the platform is, click through for 6 keys to picking the right eLearning service provider for your company.
FellowBuddy.com is an innovative platform that brings students together to share notes, exam papers, study guides, project reports and presentation for upcoming exams.
We connect Students who have an understanding of course material with Students who need help.
Benefits:-
# Students can catch up on notes they missed because of an absence.
# Underachievers can find peer developed notes that break down lecture and study material in a way that they can understand
# Students can earn better grades, save time and study effectively
Our Vision & Mission – Simplifying Students Life
Our Belief – “The great breakthrough in your life comes when you realize it, that you can learn anything you need to learn; to accomplish any goal that you have set for yourself. This means there are no limits on what you can be, have or do.”
Like Us - https://www.facebook.com/FellowBuddycom
When you go through this general etiquette tips, you should understand how to comport yourself better in public. This slide takes care of etiquette in the work place and personal etiquette
FellowBuddy.com is an innovative platform that brings students together to share notes, exam papers, study guides, project reports and presentation for upcoming exams.
We connect Students who have an understanding of course material with Students who need help.
Benefits:-
# Students can catch up on notes they missed because of an absence.
# Underachievers can find peer developed notes that break down lecture and study material in a way that they can understand
# Students can earn better grades, save time and study effectively
Our Vision & Mission – Simplifying Students Life
Our Belief – “The great breakthrough in your life comes when you realize it, that you can learn anything you need to learn; to accomplish any goal that you have set for yourself. This means there are no limits on what you can be, have or do.”
Like Us - https://www.facebook.com/FellowBuddycom
Event Management Professional Training teach you how to Create, Plan, Organize a professional event. you will learn how to plan, market, organize and evaluate your event. including steps to create professional Facebook event.
FellowBuddy.com is an innovative platform that brings students together to share notes, exam papers, study guides, project reports and presentation for upcoming exams.
We connect Students who have an understanding of course material with Students who need help.
Benefits:-
# Students can catch up on notes they missed because of an absence.
# Underachievers can find peer developed notes that break down lecture and study material in a way that they can understand
# Students can earn better grades, save time and study effectively
Our Vision & Mission – Simplifying Students Life
Our Belief – “The great breakthrough in your life comes when you realize it, that you can learn anything you need to learn; to accomplish any goal that you have set for yourself. This means there are no limits on what you can be, have or do.”
Like Us - https://www.facebook.com/FellowBuddycom
This first half of the slides cover a proven approach to event management. The second half of the slides look at supporting a creative approach to event management. The deck supports new ideas to make every event more dynamic and memorable.
Tracxn Research - Event Management Landscape, January 2017Tracxn
Local event discovery platforms secured 90% of the total funding. 2016 marked a sector peak for this sector in term of total funding. The sector also witnessed 20 acquisition deals.
Grooming and good business etiquette is a must for every executive in today's global environment. This presentation helps in understanding finer aspects of grooming and etiquette
Business etiquette is made up of significantly more important things than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)
eNo matter what the situation, social etiquette rules should be followedJoylee289903
No matter what the situation, social etiquette rules should be followed
Possessing a high level of etiquette knowledge and skills builds confidence and instills the perception of trustworthiness
in others.
This presentation is about how to be a good employee. Share this with your new employee, freshers who are not aware about some basic performance factor. Show them your employee caring activity and organisational goal.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
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Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
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Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Monitoring Java Application Security with JDK Tools and JFR Events
Business etiquette 1
1. Business etiquette
“etiquette is what you are
doing and saying when
people are looking and
listening. What you are
thinking is your business”
-Virginia Cary Hudson
2. As we become a more high-tech
society, the need for a sensitive,
personal touch in business
increases.
As John Naisbitt says in
Megatrends, “whenever new
technology is introduced into
society, there must be a counter
balancing human response”.
3. No matter how intelligent or
accurate your computer is, you
must still interact with people.
“Good manners are cost
effective. They increase the
quality of life in the work place,
contribute to optimum
employee morale, embellish the
company image, and hence
play a major role in generating
profit.”
4. A U.S. office of Consumer affairs’
study showed that “ up to 90% of
unhappy customers never
complain about discourtesy, and
91% will never again do business
with the company that offended
them. In addition, the average
unhappy customer will tell the
story to atleast nine other people,
and 13% of unhappy customers
will tell more than twenty people.”
5. “A company becomes a
company you want to do
business with because of
people who work in it, so
business etiquette has a
very definite relationship to
the bottom line.
*Good etiquette is good
business!
6. When viewed in this light,
etiquette is more than which
fork to use, or how to smile
nicely, when to wear a
tuxedo.
Today’s business people
must know how to walk into
a room full of strangers and
feel at ease.
7. They need to able to
introduce themselves and
others without feeling
apprehensive.
They should know when-and
how-to make a phone call to
cheer or congratulate
someone, or when a
handwritten note or an e-
mail is in order.
8. They must know how to
conduct themselves at
company social functions
and receptions, and
understand the
complexities of the
business lunch.
9. Some etiquette basics
Train etiquette what about the
rule that on a bus, or subway
men or younger people must
give up their seats to women or
older people?
Not any more-unless the people
are handicapped or pregnant.
Of course, offering your seat is
still a nice gesture.
10. Holding doors
Yesterday’s etiquette dictated that
a man had to back up and let a
woman pass through a door first; a
younger person had to do the
same for an older person.
But today’s common-sense
etiquette dictates that the person
in the lead holds the door for the
person in the rear.
It is that simple.
11. If people of the same
gender approach the door
together, the one in the
higher position or the
considerably older usually
enters first, while the
other person holds the
door for them.
12. What about revolving doors?
If the woman is in the lead, she
enters first and pushes; the
man follows and pushes and
vice versa.
If the person in the rear wants
to push a little harder to help
out, that’s great.
The point is not who goes first,
but that everyone gets through
the doors easily.
13. Just remember that
common sense rules.
If someone is carrying an
armful of files or
packages, the other
person takes the lead in
all situations, regardless
of sex or age.
14. Automobile etiquette
It’s nice but not mandatory, for a
man to go around to the passenger
to assist a woman into the car
when they travel together.
It’s especially appropriate when
the car is locked.
If someone does unlock the door
from the outside, please be polite
enough to unlock the driver’s door
from the inside!
15. Getting out of the car is
another story.
Some women find it
embarrassing for a man to
come around and open
their car door.
What do they do while
waiting?
16. If, however, a woman is
dressed for a special event and
might have trouble
maneuvering her dress and
wrap, then of course a man
should help.
If you’re a woman with a man
who insists on opening your
door, good manners dictate
that you allow him this tradition
without a show of resentment.
17. It is still good manners for a
man to walk a woman to a car if
it is parked in a dangerous
area; at night time he should
accompany her in any area.
Of course, it’s smart for a man
to walk a man to his car as well!
And a woman should always
walk into parking lots in
groups, if possible.
18. Elevator etiquette
Common sense dictates that
the people closest to the
elevator doors get on first.
If you want to be at the front
when it’s time to get out, go
in and stand by the buttons,
out of the way.
Or go in last.
19. Or if you are in the very
front waiting for your
floor, however, you show
good manners if you
move outside the doors to
allow people to exit from
the back
20. Consideration of the entire
group should always come
before formal etiquette to
one person, especially in an
elevator.
If you’re using the escalator
or the stairs instead of the
elevator, the man usually
follows the woman.
21. Etiquote
If you would be happy for one
hour, take a nap.
If you would be happy for a day, go
fishing.
If you would be happy for a month,
get married.
If you would be happy for a year,
inherit a fortune.
If you would be happy for life, love
your work.
-Chinese proverb
22. Principles of impeccable
work behavior
Basic guidelines the
guidelines apply to all
employees, just not
newcomers.
Many veteran workers also
need to be reminded
occasionally of these basic
principles of business
professionalism.
23. 1.Be careful with your
appearance
These are just a few
general guidelines for
the most effective
business appearance:
24. Dress appropriately
You want to be noticed, but you
don’t want to stand out.
And there are different rules for
different situations and work
styles.
Again, your own organization’s
style will dictate what is
“appropriate”.
25. Dress for the position you want,
not the position you have.
Others tend to believe that you
are what you appear to be.
So when it comes time for
promotions, management
usually looks first for the
people who need the least
amount of grooming for the
new position.
26. Dress conservatively
For most businesses and most
business occasions,
conservative is best.
You will have more credibility
in a jacket than without, more
credibility in long sleeves than
in short, more credibility in
conservative colors than flashy.
27. 2.Expand your knowledge
Knowing how to learn is the
skill most needed by
employees
Learn as much as you can
about your job and your
manager’s job, and hoe each
fits into the organizational
structure.
28. Find out what other
departments do.
Read the trade publication
of your industry and
profession.
Be the one who people
turn to for expertise in
your area.
29. 3. Honor your working
hours
Working nine to five doesn’t
mean that you arrive at nine
and leave at five.
It means you work from nine to
five.
Socializing at the coffee pot or
eating breakfast at your desk
does not constitute working.
30. Five minutes may not seem like
much to you, but it may seem
like stealing to your manager or
CEO, especially a small or a
busy office.
Spending 10 minutes on a
personal phone call is only a
small part of an eight-hour day,
but 10 minutes a day equals 50
minutes a week-almost an hour
of unproductive time
31. If you start getting ready to
leave at 4:45, charge out of the
office at 4:49, and screeching
out of the parking lot, you’ll
give the impression that you
can’t wait to leave-not a
professional attitude.
If you cut short a telephone
conversation with a customer
because it is quitting time, you
may lose business
32. If you arrive at a meeting late
your actions say, “my time is
more valuable than yours; you
aren’t important to me.”
Those few extra minutes may
make a big difference in a way
you are considered for
promotions or raises.
Be honest .
How many hours do you really
work?
33. 4.Be friendly
When you are new, you need
people to help you with your
duties, explain procedures,
and show you where to get
information or material you’ll
need.
Make an extra effort to get
along with everyone, but
don’t try too hard.
34. Ask your new coworkers to
have lunch with you; lunch is a
great opportunity to get to
know each other.
Remember that offices work
best when individual efforts
supports the team effort.
35. 5.Keep personal
information to yourself
Friendliness aside, don’t let
your life become the office
soap opera.
When someone asks, “how are
you?” don’t spill your guts.
Some of the information could
be used against later
If you can’t control your mood
or your mouth, be quiet
36. The same advice goes, of
course, for sticking your
nose into others’ personal
business.
Don’t.
Never discuss or question
salary or any other
confidential or personal
information with co workers.
37. 6. Be positive and
supportive
When your day isn’t going the
way you hoped it would, try to
look at the positive side of
things-and people.
You’ll be surprised how quickly
you can turn a bad day into a
good one.
Believe in your co-workers and
back them up in public
38. When your manager makes
a decision, give your
wholehearted support to it,
at least in front of others.
Make others look good at
every opportunity.
39. Managers, especially
need you to look, talk,
write, and act like a
positive, supportive
representative.
Your professionalism
reflects both on your
manager and your
organization
40. 7. Keep an open mind
Make informed judgments,
avoid jumping to
conclusions, evaluate what
you see in addition to what
you hear, and don’t be party
to gossip
Establishing yourself as
professional means that you
show respect for others
41. 8. Follow through
We all get a little tired,
especially by late afternoon,
but the job you tackle at 5:00
P.M. means as much as the one
you start at 8:00 A.M.
Cover every angle of a project,
and don’t wait to be reminded
that you need to finish a
project.
Be accurate.
42. Check and double-check to
make sure things are going
smoothly and the way you
planned.
Be realistic about how long an
assignment will take, and let
others know ahead of time if
you anticipate a delay.
Set deadlines and meet them.
43. 9. Communicate
Our job knowledge ranks above
communication skills as a
factor for workplace success.
Keep people informed in a
succinct and a useful way.
Every wants to know what’s
going on-not every little detail
of every day, but what is
happening on major projects
44. Your coworkers want to know
about the status of
assignments.
They want to know immediately
about any problems or
mistakes.
Most of all, if a conflict arises
or if someone makes a mistake,
remember that everyone is
human.
45. Managers want you, however,
to go through the channels of
communication.
Don’t go over their heads, and
don’t bring things to them that
don’t concern them
If you want to disagree with
them, do it tactfully, with a
positive alternative, and during
a high point in a day.
46. 10. Listen
Speaking and listening are twin
skills in communication.
Both sides must play a part for
communication to occur, and
you can learn best by listening
to what others know.
Ask questions.
48. 11. Solve your own
problems
When you do have to
present a problem, bring
possible solutions, too.
Don’t complain about things
that can’t be changed, and
don’t blame others when
you make a mistake.
49. Accept responsibility
when you have made a
mistake, and work harder
to make sure that it does
not happen again.
Learn to accept criticism
gracefully without
defensiveness.
50. 12. Work hard
Be ready and willing.
Take on new
responsibilities, and do
more than others expect.
Don’t be content to do only
what’s expected of you or
use the excuse that “it’s not
my job”.
51. Look for areas in which you
can do more and make
yourself more valuable.
Volunteer for special
projects.
Those who wait to be told
what to do continue to be
told what to do, and their
value seldom increases.
52. 13. Be assertive, but not
aggressive
What’s the difference?
Assertiveness is appropriate
behavior for the situation at hand.
It’s standing up for your rights
without infringing on the rights of
other people.
Aggressiveness is strong,
overpowering, often abusive
behavior.
It’s rude, crude, and abrasive
53. 14 Don’t be in too big hurry
to advance
Learn as much as you can in
the job you have now.
Think ahead. Plan.
It’s like growing up: no matter
how eager you are, it takes a
certain amount of time.
Try to enjoy what you have
while it is yours.
54. 15. Leave gracefully
If you don’t have the job very
long, keep your
disappointment-or your
extreme happiness-to yourself.
Just be cordial and say your
good-byes quietly.
Never bad-mouth the people
who have put money in your
pocket.
55. If some one leaving, respect
that person’s privacy as
much as your own.
Even if they have resigned,
and you can’t understand
why, respect their opinion.
They are still the same
people-they just chose not
work there any longer.
57. Meeting people
Etiquote
Good manners are always
important in contacts in life,
but they must spring from
real kindness of spirit or
they will not ring true.
-Eleanor Roosevelt